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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cognito Forms

    Score8.3 out of 10
    N/ACognito Forms, from the company of the same name in South Carolina, is presented by the vendor as an easy-to-use online form builder, allowing anyone to create, publish, and manage forms, with free and paid plans. With it, users can create unlimited forms including registration forms, payment forms, and surveys without coding. Forms can be embedded directly into a website, and form submissions can be viewed from any device, any time.

    $19

    per month 2 users

    DocuSign

    Score8.7 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    Pricing
    Cognito FormsDocuSign
    Editions & Modules
    Free
    $0
    1 user
    Pro
    $19
    per month 2 users
    Team
    $39
    per month 5 users
    Enterprise
    $129
    per month 20 users
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    Offerings
    Pricing Offerings
    Cognito FormsDocuSign
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cognito FormsDocuSign
    Considered Both Products
    Cognito Forms
    No answer on this topic
    DocuSign
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    85%
    Would buy again
    79 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    84%
    Delivers good value for the price
    66 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    88%
    Happy with the feature set
    82 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    83%
    Lived up to sales and marketing promises
    62 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    87%
    Implementation went as expected
    67 Answers
    Features
    Cognito FormsDocuSign
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Cognito Forms and DocuSign
    Feature
    Cognito Forms
    8.3
    4 Ratings
    3% above category average
    DocuSign
    -
    Ratings
    Survey templates8.54 Ratings00 Ratings
    Themes7.04 Ratings00 Ratings
    Custom logo/branding9.54 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Cognito Forms and DocuSign
    Feature
    Cognito Forms
    8.7
    4 Ratings
    2% above category average
    DocuSign
    -
    Ratings
    Changes to live survey8.53 Ratings00 Ratings
    Question design help8.54 Ratings00 Ratings
    Multiple question types9.04 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Cognito Forms and DocuSign
    Feature
    Cognito Forms
    9.5
    4 Ratings
    13% above category average
    DocuSign
    -
    Ratings
    Survey logic flexibility9.54 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Cognito Forms and DocuSign
    Feature
    Cognito Forms
    9.5
    4 Ratings
    16% above category average
    DocuSign
    -
    Ratings
    Response tracking9.03 Ratings00 Ratings
    Data export9.54 Ratings00 Ratings
    Standard reports10.04 Ratings00 Ratings
    Custom reports9.54 Ratings00 Ratings
    Analytics9.54 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Cognito Forms and DocuSign
    Feature
    Cognito Forms
    9.8
    4 Ratings
    13% above category average
    DocuSign
    -
    Ratings
    Access controls9.54 Ratings00 Ratings
    Compliance10.04 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Cognito Forms and DocuSign
    Feature
    Cognito Forms
    9.3
    3 Ratings
    14% above category average
    DocuSign
    -
    Ratings
    Vendor-offered crowdsourcing9.53 Ratings00 Ratings
    Respondent restrictions9.03 Ratings00 Ratings
    Best Alternatives
    Cognito FormsDocuSign
    Small Businesses
    Jotform
    Score8.5 out of 10
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    OneSpan Sign
    Score9.6 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    Conga Sign
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cognito FormsDocuSign
    Likelihood to Recommend
    9.5
    (6 ratings)
    9.0
    (161 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (12 ratings)
    Usability
    8.5
    (5 ratings)
    8.5
    (19 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    8.5
    (3 ratings)
    10.0
    (46 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Cognito FormsDocuSign
    Likelihood to Recommend
    Cognito Forms
    It's excellent for small sets of forms, from simple to highly complex It's not good at scale. With over 170 forms now, we desperately need some way to manage and maintain shared content once Cognito does not help. Their approach is that you can copy a working form (great) and modify it to create the next one. That's how we've got so many forms...
    Read full review
    DocuSign
    This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
    Incentivized
    Read full review
    Pros
    Cognito Forms
    • New Hire Form - It announces the new hire and provides direction to several departments on their needs, computer, phone, security level, etc.
    • Terminations - We use it to shut off security, badges, computers, track phone, electronics, etc.
    • Temp Form - It provides an avenue to enter them into our payroll system for tracking hours, also, for the start and end dates.
    Incentivized
    Read full review
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
    Read full review
    Cons
    Cognito Forms
    • It isnt the most user friendly if you have someone who isnt experienced
    • Learning curve is pretty high
    • Should be easier to customise the formatting
    Incentivized
    Read full review
    DocuSign
    • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
    • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
    • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
    Incentivized
    Read full review
    Likelihood to Renew
    Cognito Forms
    No answers on this topic
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
    Read full review
    Usability
    Cognito Forms
    We have been using Cognito Forms for over 5 years. We find it very easy use and it is part of the programs we use on a daily basis.
    Incentivized
    Read full review
    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
    Read full review
    Reliability and Availability
    Cognito Forms
    No answers on this topic
    DocuSign
    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
    Incentivized
    Read full review
    Performance
    Cognito Forms
    No answers on this topic
    DocuSign
    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
    Incentivized
    Read full review
    Support Rating
    Cognito Forms
    Very friendly and helpful, but typically takes at least one day to respond. However, when they do respond they dive right into the specific form I ask about and tell me exactly how to fix what I need help with
    Incentivized
    Read full review
    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
    Read full review
    Online Training
    Cognito Forms
    No answers on this topic
    DocuSign
    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
    Incentivized
    Read full review
    Implementation Rating
    Cognito Forms
    No answers on this topic
    DocuSign
    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
    Read full review
    Alternatives Considered
    Cognito Forms
    I have not used any other programs like Cognito Forms. I have been with my company for almost two years. I very much like the ease of this system and its capabilities. I like knowing everyone is using the same thing. I do not foresee us making any changes to our current use of Cognito Forms.
    Incentivized
    Read full review
    DocuSign
    There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
    Incentivized
    Read full review
    Scalability
    Cognito Forms
    No answers on this topic
    DocuSign
    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
    Incentivized
    Read full review
    Return on Investment
    Cognito Forms
    • We've been able to get away from Word and pdf forms and build a functionality that is conditional on form content
    • The speed of getting a good-enough version up and running to meet an immediate business need is outstanding
    • The cost of improving a set of almost good-enough forms or propagating a change in business rules is depressing
    Read full review
    DocuSign
    • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
    • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
    • Love audit trails and the seamless tracking of the status of the document
    Incentivized
    Read full review
    ScreenShots

    DocuSign Screenshots

    Product screenshotProduct screenshotProduct screenshot