What users are saying about
1 Ratings
1 Ratings
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Score 9.1 out of 100
84 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

CommerceV3

I believe CommerceV3 (CV3) is best suited for small to mid-level catalog companies. You would want to make sure to integrate CV3 with your back end system or you'll be doing a lot of manual entries or manipulating data for table uploads. You can easily manage the templates in CV3 with a basic knowledge of HTML and work up from there
Anonymous | TrustRadius Reviewer

Kentico Xperience

Kentico is a robust and flexible CMS platform that is great for managing multiple websites and multiple environments (dev, stage, and production for instance). It makes content management very easy and makes it easy to keep the environments synced with the same content.However, the Kentico CMS does require a bit more technical understanding to get it set up properly and requires a bit more effort and support than, say, free open-source options.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

CommerceV3
8.1
Kentico Xperience
Product catalog & listings
CommerceV3
9.1
Kentico Xperience
Product management
CommerceV3
7.3
Kentico Xperience
Bulk product upload
CommerceV3
8.2
Kentico Xperience
Branding
CommerceV3
6.4
Kentico Xperience
Mobile storefront
CommerceV3
7.3
Kentico Xperience
Product variations
CommerceV3
9.1
Kentico Xperience
Visual customization
CommerceV3
9.1
Kentico Xperience

Online Shopping Cart

CommerceV3
7.7
Kentico Xperience
Abandoned cart recovery
CommerceV3
8.2
Kentico Xperience
Checkout user experience
CommerceV3
7.3
Kentico Xperience

Online Payment System

CommerceV3
9.1
Kentico Xperience
eCommerce security
CommerceV3
9.1
Kentico Xperience

eCommerce Marketing

CommerceV3
8.6
Kentico Xperience
Promotions & discounts
CommerceV3
9.1
Kentico Xperience
SEO
CommerceV3
8.2
Kentico Xperience

eCommerce Business Management

CommerceV3
8.6
Kentico Xperience
Order processing
CommerceV3
8.2
Kentico Xperience
Inventory management
CommerceV3
8.2
Kentico Xperience
Shipping
CommerceV3
9.1
Kentico Xperience
Custom functionality
CommerceV3
9.1
Kentico Xperience

Security

CommerceV3
Kentico Xperience
7.8
Role-based user permissions
CommerceV3
Kentico Xperience
7.8

Platform & Infrastructure

CommerceV3
Kentico Xperience
7.6
API
CommerceV3
Kentico Xperience
8.2
Internationalization / multi-language
CommerceV3
Kentico Xperience
7.0

Web Content Creation

CommerceV3
Kentico Xperience
7.3
WYSIWYG editor
CommerceV3
Kentico Xperience
8.1
Code quality / cleanliness
CommerceV3
Kentico Xperience
7.3
Admin section
CommerceV3
Kentico Xperience
8.2
Page templates
CommerceV3
Kentico Xperience
7.2
Library of website themes
CommerceV3
Kentico Xperience
4.9
Mobile optimization / responsive design
CommerceV3
Kentico Xperience
8.2
Publishing workflow
CommerceV3
Kentico Xperience
7.1
Form generator
CommerceV3
Kentico Xperience
7.3

Web Content Management

CommerceV3
Kentico Xperience
7.3
Content taxonomy
CommerceV3
Kentico Xperience
7.4
SEO support
CommerceV3
Kentico Xperience
8.0
Bulk management
CommerceV3
Kentico Xperience
5.7
Availability / breadth of extensions
CommerceV3
Kentico Xperience
7.5
Community / comment management
CommerceV3
Kentico Xperience
7.6

Pros

CommerceV3

  • CV3 provides us a plethora of marketing tools to customize offers and campaigns to our customers. I've used BigCommerce and Shopify and neither comes close to the capability of fine tuning sales, offers, and discounts by product, category, customer and more.
  • The purpose of partnering with any e-commerce platform is to provide a secure site and stable checkout process for our customers. CV3 has been amazing at keeping our site up and running through peak traffic and attempted hacks. The checkout process has been rock solid and also integrates seamlessly with PayPal. I've used Amazon Payments in the past without incident, but decided to end that option due to Amazon's policies.
  • CV3's architecture on the back-end is designed to be plain and simple which provides an easy-to-use interface to streamline our work. The template driven structure to manage the front-end will become a favorite for most programmers in no time at all. In fact, I'm not a programmer, but do customization and design changes almost on a daily basis with ease. Any changes made to a template may be viewed on a staging server before pushing live. Templates, as well as other data may be downloaded any time for backups. Exports and imports of product data is simple and powerful allowing me to change massive amounts of data easily.
  • Customer support is always a contentious issue with most providers, however, CV3 has by far been the best I've encountered in over 30+ years of experience with software vendors. They are very responsive and escalate the issue to the proper person without having the redundancy you experience with so many other companies. They understand the issue the first time, and tell you the truth.
  • Any e-commerce business is about shipping. CV3 has the most powerful tools to control shipping. It will challenge the most creative minds on how to best merchandise products based on weight, dollar amount, global geographical location, dimensions, category, exception rules, by carrier, all the way down to the sku level which can have it's own set of rules. It gets complicated, but it works great and ties in with the promotional features as well.
Anonymous | TrustRadius Reviewer

Kentico Xperience

  • I love the intuitive top and left navigation within the content management platform. I can easily find what section, sub-section, and page I'm looking to edit
  • For creating content, the WYSIWYG editor is so intuitive; it feels like you're working on an MS Word doc!
  • The tab for adding metadata in simple fields takes away the headache of having to hunt and peck through code to add H1 tag, page description etc.
  • The image library is easy to edit and manage
Anonymous | TrustRadius Reviewer

Cons

CommerceV3

  • An area I'd like to see enhanced is the sku level pricing calendar. You can set specials prices to start and stop at certain dates and times, but it's fixed to certain years. You can't have your chosen items go to seasonal pricing every year at the same time, you have to change the years each year.
  • There are multiple product setups: basic, parent with children, and sub-products. Each type exports on the same datasheet all intermingled and this can be tedious isolating the different types for editing and re-import.
  • Vendor and Brand are data points on each item, but they are not controlled by a table. We end up with the same vendor or brand misspelled multiple times.
  • There is no FTP capability (PCI issue?) and no blog site with the parent domain. These have to be handled using a separate sub-domain.
  • The shipping calculator for customers should be available anywhere there is a shipping option presented during checkout.
  • Faster live times. Currently, it takes about 5 to 10 minutes to see template/product changes pushed to the live cdn.
Anonymous | TrustRadius Reviewer

Kentico Xperience

  • Kentico needs to invest in more enterprise class environment management utilities -- example: global CDN support via the CMS is sorely lacking. There are work-arounds, but it should be more elegant.
  • The Kentico staging module could be improved to support the concept of bundled releases. Current staging module functionality is good, but could be improved.
  • Kentico ecommerce support is a touch immature. While content management is superb, Kentico lags in this area when compared to many open source ecommerce engines.
  • Kentico is lacking MVC support. 99% of the time this isn't an issue for the end-user or business user, but can be a hurdle for technology teams depending on the team's makeup.
Eric Wiley | TrustRadius Reviewer

Likelihood to Renew

CommerceV3

No score
No answers yet
No answers on this topic

Kentico Xperience

Kentico Xperience 9.1
Based on 22 answers
We are locked into Kentico for the long haul. It provides us with an easy and flexible solution for a very non technical company to create a site and have the features they want, especially with the inclusion of EMS into our license. Now we have a true platform to build and grow our solutions.
Anonymous | TrustRadius Reviewer

Usability

CommerceV3

No score
No answers yet
No answers on this topic

Kentico Xperience

Kentico Xperience 9.0
Based on 3 answers
It seriously is one of the best interfaces I have ever used. I also love the fact that I can use UI personalization to secure any functionality by user or role that I don't want that role to have access to. The best part is the customization of the UI, I can add in any button, tab, or menu item I want through it, no code required.
Brian McKeiver | TrustRadius Reviewer

Support Rating

CommerceV3

No score
No answers yet
No answers on this topic

Kentico Xperience

Kentico Xperience 9.1
Based on 8 answers
Their support staff is friendly, knowledgeable, and will work with you until your issue is fixed. This could take a few phone calls back and forth, but they are very diligent in helping you.
Jessica Hester | TrustRadius Reviewer

Implementation Rating

CommerceV3

No score
No answers yet
No answers on this topic

Kentico Xperience

Kentico Xperience 10.0
Based on 2 answers
The system provides many opportunities to integrate and enhance the platform and makes it easy to do so.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CommerceV3

In my view, CV3 meets our needs better by allowing us a much easier way to manage the front end the way the templates are structured. BigCommerce recommended using an FTP tool to download, modify, then upload. Shopify has some very sophisticated templates, which, in my mind, required a senior level programmer or lots of outsourcing for even minor changes.Neither of the other systems come close to CV3's marketing capabilities through their promotional tool without any add-ons. Shopify, for example, is stripped down and if you want a certain feature you have to find one of their approved partners, sign-up, integrate the feature and hope it works. To purchase all the features we're currently using in CV3 you'd have quite a list (and expense) of partners. Examples would be enhanced shipping capabilities or the ability to customize a product purchase.CV3 has features specifically geared for a catalog company, like request forms and capturing key codes. Plus, built-in rewards program, wishlist, gift certificates, bulk email, and data feeds for Google Shopper, Channel Advisor and SingleFeed.
Anonymous | TrustRadius Reviewer

Kentico Xperience

I've used Sitecore, Ektron, Joomla!, WordPress, and SharePoint (if you want to count that as a competitor for CMS). Kentico 8 blows them all out of the water. Nothing is more intuitive in the way that content is created, the way the site is setup, and how efficient rollouts can be with Content Staging.
Albert Hovingh | TrustRadius Reviewer

Return on Investment

CommerceV3

  • One positive impact has been the use of product reviews. This feature has helped us weed out bad products and promote good ones while allowing customers to share their experience.
  • It's a fixed fee user agreement which favors increasing sales.
  • The stability of the checkout process has helped conversions and lowered support.
  • Having integrated inventory with our back end has helped meet customer expectations.
  • The promotional capabilities of CV3 has allowed us to provide new and different offers keeping customers engaged.
Anonymous | TrustRadius Reviewer

Kentico Xperience

  • Kentico has enabled faster speed to market for SMEs. They are empowered to enter content them selves while still having that content go through editorial review to ensure tone of voice and brand are maintained.
  • Deploying Kentico has freed up web developer resources from manual content entry enabling them to build more useful solutions to support the business efforts
  • Tapping into the Kentico event pipelne allows us to trigger external system events when product content is published.
Jon East | TrustRadius Reviewer

Screenshots

Pricing Details

CommerceV3

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$1,995*

* per store

CommerceV3 Editions & Modules

Additional Pricing Details

Kentico Xperience

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Kentico Xperience Editions & Modules

Edition
Kentico Xperience Business$14,9991
Kentico Xperience Enterprise$29,9991
Kentico Xperience CorporateUpon request
Kentico Xperience Business$9,999 / year3
Kentico Xperience Enterprise$17,999 / year3
  1. Perpetual license
  2. Subscription license
Additional Pricing Details

Rating Summary

Likelihood to Recommend

CommerceV3
9.1
Kentico Xperience
9.7

Likelihood to Renew

CommerceV3
Kentico Xperience
9.1

Usability

CommerceV3
Kentico Xperience
9.0

Support Rating

CommerceV3
Kentico Xperience
9.1

Implementation Rating

CommerceV3
Kentico Xperience
10.0

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