Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CommonSpot
Score 7.0 out of 10
N/A
CommonSpot is a Web platform that includes a content management system, an application development framework, marketing solutions, and social media features from PaperThin, Inc, a privately held, MA-based company. PaperThin's customers span multiple industries, including: government, healthcare, higher education, and association/non-profit sectors.N/A
Crownpeak CMS
Score 7.2 out of 10
Enterprise companies (1,001+ employees)
Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible, and transactional experiences fast without compromising on functionality, security, or service.N/A
OpenText WEM
Score 9.0 out of 10
N/A
OpenText's Web Experience Management is part of the Customer Experience suite and is based on the Vignette product that OpenText acquired in 2009.N/A
Pricing
CommonSpotCrownpeak CMSOpenText WEM
Editions & Modules
No answers on this topic
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CommonSpotCrownpeak CMSOpenText WEM
Free Trial
NoNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoYesNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CommonSpotCrownpeak CMSOpenText WEM
Features
CommonSpotCrownpeak CMSOpenText WEM
Security
Comparison of Security features of Product A and Product B
CommonSpot
7.0
1 Ratings
16% below category average
Crownpeak CMS
8.9
25 Ratings
8% above category average
OpenText WEM
8.5
2 Ratings
4% above category average
Role-based user permissions7.01 Ratings8.925 Ratings8.52 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
CommonSpot
6.3
2 Ratings
21% below category average
Crownpeak CMS
8.1
27 Ratings
4% above category average
OpenText WEM
7.9
2 Ratings
2% above category average
Code quality / cleanliness6.01 Ratings7.626 Ratings8.02 Ratings
Admin section6.52 Ratings8.325 Ratings8.02 Ratings
Page templates7.02 Ratings8.427 Ratings7.52 Ratings
Library of website themes7.01 Ratings00 Ratings8.52 Ratings
Publishing workflow7.02 Ratings8.527 Ratings8.02 Ratings
Form generator4.01 Ratings7.823 Ratings8.52 Ratings
WYSIWYG editor00 Ratings7.726 Ratings7.42 Ratings
Mobile optimization / responsive design00 Ratings8.425 Ratings7.52 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
CommonSpot
7.7
2 Ratings
3% above category average
Crownpeak CMS
7.9
27 Ratings
6% above category average
OpenText WEM
8.6
2 Ratings
14% above category average
Content taxonomy7.52 Ratings7.725 Ratings8.52 Ratings
SEO support7.02 Ratings8.524 Ratings7.42 Ratings
Bulk management8.01 Ratings8.122 Ratings9.02 Ratings
Availability / breadth of extensions7.01 Ratings7.321 Ratings9.02 Ratings
Community / comment management9.01 Ratings00 Ratings9.02 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
CommonSpot
-
Ratings
Crownpeak CMS
8.0
22 Ratings
3% above category average
OpenText WEM
8.2
2 Ratings
6% above category average
API00 Ratings7.819 Ratings8.52 Ratings
Internationalization / multi-language00 Ratings8.120 Ratings8.01 Ratings
Best Alternatives
CommonSpotCrownpeak CMSOpenText WEM
Small Businesses
ManageWP
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Score 10.0 out of 10
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Score 10.0 out of 10
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Score 10.0 out of 10
Medium-sized Companies
RWS Tridion Sites
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Score 9.0 out of 10
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Score 9.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
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User Ratings
CommonSpotCrownpeak CMSOpenText WEM
Likelihood to Recommend
7.0
(2 ratings)
8.6
(30 ratings)
9.0
(2 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(5 ratings)
-
(0 ratings)
Usability
8.0
(1 ratings)
8.2
(16 ratings)
-
(0 ratings)
Availability
-
(0 ratings)
8.6
(2 ratings)
-
(0 ratings)
Performance
-
(0 ratings)
8.2
(2 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
7.6
(27 ratings)
-
(0 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
8.2
(2 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
8.6
(15 ratings)
-
(0 ratings)
Configurability
-
(0 ratings)
8.2
(2 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
8.6
(2 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(2 ratings)
-
(0 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
CommonSpotCrownpeak CMSOpenText WEM
Likelihood to Recommend
PaperThin, Inc
Commonspot is well suited for web content management to be conducted by individuals with low-level web skills.
Read full review
Crownpeak
Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
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OpenText
Areas where OpenText WEM is well suited 1. Improved digital/web presence of the organization's leaders globally. 2. Established the leaders as go-to experts for thought leadership and domain knowledge among C-level executives of related industries. 3. Amplified the client’s marketing and branding efforts. 4. Customer engagement reflected by interaction count on social media—likes,comments and conversations.
Read full review
Pros
PaperThin, Inc
  • I think CommonSpot's greatest strength is its ease of use. It's relatively intuitive in it's usage, so it therefore makes it easy to train new people to use it.
  • Within my usage of it, our options were limited, which again added to it's ease of use.
Read full review
Crownpeak
  • Build & manage digital experiences without dependency on your IT team
  • Built-in Digital Quality tool (DQM) tool allows you to check the quality of content and any accessibility issues and immediately flag any issues before publishing.
  • Build websites with the component-based technology and spend less effort in creating the best user experience for the end-user
Read full review
OpenText
  • Easier management of websites.
  • Integrates well with Portal to deliver news, working like a blog.
Read full review
Cons
PaperThin, Inc
  • Commonspot needs to improve on its authoring feature. It is impossible to author on more than one page at a time . (One must always click on "View work on all changes") before switching between pages otherwise, the changes will not be saved.
  • CommonSpot does not support sharing the definition of any custom element or any template layouts. Therefore, one must recreate these in each site.
  • In Commonspot, a user who has to manage content in multiple sites will have to log in to each site to see and act on any actions.
Read full review
Crownpeak
  • Crownpeak moved to a web browser admin tool in 2018, which has made the admin experience much better, but there are still a couple of features missing from the browser version that won't arrive until later in 2019.
  • Integration with 3rd party digital asset management tools would be great.
  • Smoother integration with source control would be nice.
Read full review
OpenText
  • It's unable to connect user accounts so that accounts are set and utilize a single sign-in.
Read full review
Likelihood to Renew
PaperThin, Inc
No answers on this topic
Crownpeak
None of our Crownpeak clients are currently thinking about replatforming.
Read full review
OpenText
No answers on this topic
Usability
PaperThin, Inc
I had no previous background in content management, and found it very easy to use. If I could figure it out, I am pretty certain that just about anyone else could as well.
Read full review
Crownpeak
Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.
Read full review
OpenText
No answers on this topic
Reliability and Availability
PaperThin, Inc
No answers on this topic
Crownpeak
We have never encountered any issues with the availability.
Read full review
OpenText
No answers on this topic
Performance
PaperThin, Inc
No answers on this topic
Crownpeak
Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
Read full review
OpenText
No answers on this topic
Support Rating
PaperThin, Inc
No answers on this topic
Crownpeak
Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
Read full review
OpenText
No answers on this topic
In-Person Training
PaperThin, Inc
No answers on this topic
Crownpeak
We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.
Read full review
OpenText
No answers on this topic
Online Training
PaperThin, Inc
No answers on this topic
Crownpeak
My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.
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OpenText
No answers on this topic
Implementation Rating
PaperThin, Inc
No answers on this topic
Crownpeak
SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
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OpenText
No answers on this topic
Alternatives Considered
PaperThin, Inc
Commonspot works in tandem with Zendesk very well to accomplish tasks an an efficient manner.
Read full review
Crownpeak
I was not at this team within my organization during the evaluation period of Crownpeak. However, my previous team used Sitecore. Crownpeak is a bit easier to use from a UI perspective and has more creative options within the tool. Sitecore's clunky UI also was a reason I found out later why we ended up using Crownpeak as our DXM.
Read full review
OpenText
We have choosen OpenText WEM against other vendors because : 1. Helped client reinforce brand image
through unique design language and templatization of collaterals, consistent
messaging, and regular competitor benchmarking. 2. Enables lead generation through
high-quality gated collateral, product videos, etc. 3. Senior management and sales lead meet
client regularly for project review meetings and feedback on engagement
Read full review
Scalability
PaperThin, Inc
No answers on this topic
Crownpeak
In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
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OpenText
No answers on this topic
Return on Investment
PaperThin, Inc
  • I was working in a religious institution and based upon our usage and audience, there was no ROI to speak of. Our usage was more for providing information than having any type of interaction. In that instance, it worked very well.
Read full review
Crownpeak
  • I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
  • It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
  • It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.
Read full review
OpenText
  • Improved online engagement.
  • Speeds up our digital transformation my the day.
  • Modernizing our web content management system.
Read full review
ScreenShots