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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Commvault Cloud

    Score7.7 out of 10
    N/ACommvault® Cloud is a cyber resilience platform built to meet the demands of hybrid enterprises. It delivers data security and recovery in the cloud, powered by advanced AI, to help organizations see, manage, and recover data wherever it lives.N/A

    Kaseya VSA

    Score8.3 out of 10
    N/AKaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and malware capabilities with real-time threat alerts.N/A
    Pricing
    Commvault CloudKaseya VSA
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Commvault CloudKaseya VSA
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Commvault CloudKaseya VSA
    Considered Both Products
    Commvault
    No answer on this topic
    Kaseya
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    60 Answers
    81%
    Would buy again
    13 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    55 Answers
    88%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    60 Answers
    88%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    47 Answers
    93%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    50 Answers
    93%
    Implementation went as expected
    14 Answers
    Features
    Commvault CloudKaseya VSA
    Data Center Backup
    Comparison of Data Center Backup features of Commvault Cloud and Kaseya VSA
    Feature
    Commvault Cloud
    7.2
    77 Ratings
    15% below category average
    Kaseya VSA
    -
    Ratings
    Universal recovery8.067 Ratings00 Ratings
    Instant recovery7.064 Ratings00 Ratings
    Recovery verification7.068 Ratings00 Ratings
    Business application protection7.572 Ratings00 Ratings
    Multiple backup destinations5.371 Ratings00 Ratings
    Incremental backup identification7.077 Ratings00 Ratings
    Backup to the cloud7.559 Ratings00 Ratings
    Deduplication and file compression7.575 Ratings00 Ratings
    Snapshots7.571 Ratings00 Ratings
    Flexible deployment6.166 Ratings00 Ratings
    Management dashboard7.567 Ratings00 Ratings
    Platform support7.067 Ratings00 Ratings
    Retention options8.065 Ratings00 Ratings
    Encryption7.564 Ratings00 Ratings
    Application Performance Management
    Comparison of Application Performance Management features of Commvault Cloud and Kaseya VSA
    Feature
    Commvault Cloud
    -
    Ratings
    Kaseya VSA
    7.5
    1 Ratings
    5% above category average
    Virtualization monitoring00 Ratings8.01 Ratings
    IT Asset Discovery00 Ratings7.01 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Commvault Cloud and Kaseya VSA
    Feature
    Commvault Cloud
    -
    Ratings
    Kaseya VSA
    6.7
    13 Ratings
    6% below category average
    Remote monitoring00 Ratings9.013 Ratings
    Network device monitoring00 Ratings8.013 Ratings
    Activity Monitoring00 Ratings8.01 Ratings
    Management Tasks
    Comparison of Management Tasks features of Commvault Cloud and Kaseya VSA
    Feature
    Commvault Cloud
    -
    Ratings
    Kaseya VSA
    7.5
    12 Ratings
    11% above category average
    Patch Management00 Ratings8.012 Ratings
    Policy-based automation00 Ratings9.012 Ratings
    Remote Access
    Comparison of Remote Access features of Commvault Cloud and Kaseya VSA
    Feature
    Commvault Cloud
    -
    Ratings
    Kaseya VSA
    6.8
    1 Ratings
    3% below category average
    Attended device access00 Ratings8.01 Ratings
    Unattended device access00 Ratings8.01 Ratings
    Virtual device access00 Ratings9.01 Ratings
    Multiple-display support00 Ratings1.01 Ratings
    Multiple concurrent sessions00 Ratings8.01 Ratings
    Best Alternatives
    Commvault CloudKaseya VSA
    Small Businesses
    BDRShield
    Score6.5 out of 10
    Panda Systems Management
    Score7.2 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    N-able N-sight RMM
    Score7.4 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Commvault CloudKaseya VSA
    Likelihood to Recommend
    6.5
    (79 ratings)
    8.0
    (30 ratings)
    Likelihood to Renew
    9.0
    (8 ratings)
    10.0
    (1 ratings)
    Usability
    7.0
    (16 ratings)
    8.0
    (1 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (52 ratings)
    5.5
    (8 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Commvault CloudKaseya VSA
    Likelihood to Recommend
    Commvault
    Commvault works well in a large environments with a variety of client types and data classes. With its policy-based configurations, it makes administration of large environments easier when configuring storage and retention, copies, schedules, client configs, etc. Commvault also backs up just about everything you can think of, and works with almost all storage and compute platforms, so there are rarely any cases where Commvault cannot accommodate.
    Incentivized
    Read full review
    Kaseya
    If the software functioned as it was intended, it would be probably a 7 out of 10. It lacks the majority of customization that SolarWinds N-central supplies, but also supports some customization that other solutions we have tried do not. Again, if the software didn't consistently break, the ability to implement automated scripting via PowerShell and the capacity to manage 10+ endpoints at once in different windows is great.
    Read full review
    Pros
    Commvault
    • Commvault is the Swiss Army knife for data protection in an Enterprise environment. You name the environment and Commvvault has something to protect it. Very helpful in this on-prem/off-prem world that is developing into a DevOps world.
    • Improves our Disaster Recovery
    • Starting to utilize for data migration for VMware in places where Zerto is too expensive
    Incentivized
    Read full review
    Kaseya
    • Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based.
    • Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates.
    • VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit.
    Incentivized
    Read full review
    Cons
    Commvault
    • For database restores, it has to restore the entire database in order to recover just one table.
    • Backups of virtual machines with direct attached storage is difficult.
    • I wish it covered cloud assets more thoroughly, like AWS ELBs and Security Groups.
    Incentivized
    Read full review
    Kaseya
    • Support - Like all other competitors support is OK but the product is robust enough to reduce support requirements.
    • Customer Service - another team that is a bit poor especially when the issue involves multiple departments. Otherwise, the direct rep is very friendly and professional.
    Incentivized
    Read full review
    Likelihood to Renew
    Commvault
    It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.
    Incentivized
    Read full review
    Kaseya
    Excellent product with easy learning curve
    Incentivized
    Read full review
    Usability
    Commvault
    Have a interface very user friendly. You do not need a lot of training, or any formal training really, to get up and going and use nearly all of the functionality of the product. This facilitates the post-implementation company as it reduces costs with backup specialists and any trained analyst can take care of its infrastructure. One negative point is not all the options and features are in the HTML view.
    Incentivized
    Read full review
    Kaseya
    I think this is a solid tool for enterprise IT, however it would be higher if Kaseya VSA addresses the areas raised around recent stability, their support team, multiple session & screen support etc. It does do it's main job and allows an easy way for IT to operate and is mostly fine.
    Incentivized
    Read full review
    Reliability and Availability
    Commvault
    Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software.
    Incentivized
    Read full review
    Kaseya
    No answers on this topic
    Performance
    Commvault
    Commvault Complete Backup & Recovery is designed and provide to organizations with flexible and scalable software
    Incentivized
    Read full review
    Kaseya
    No answers on this topic
    Support Rating
    Commvault
    I would rate Commvault's support as an 'average' support. Now that we have a very experienced guy working with Commvault, most of the time we can fix or do anything by ourselves. We had some issues with their support taking a really long time to respond and fix some issues in the past. In most cases we ended up appealing to the community, other peers, or Commvault's SE team.
    Incentivized
    Read full review
    Kaseya
    It was lots of back and forth email communication whenever I tried to solve my connection issues. I would send them detailed logs of the date, time, computer, and more of when I was experiencing connection issues. All I would get is an email back a few days later saying that they didn't find an issue in the service
    Incentivized
    Read full review
    In-Person Training
    Commvault
    Traning is very easy very helpful
    Incentivized
    Read full review
    Kaseya
    No answers on this topic
    Online Training
    Commvault
    Commvault training is very important and very helpful full for immplementation.
    Incentivized
    Read full review
    Kaseya
    No answers on this topic
    Implementation Rating
    Commvault
    Plan well and make sure you collect all the required information and details before going for implementation. Organize it in step by step or break the setup into different modules to make it simple.
    Incentivized
    Read full review
    Kaseya
    No answers on this topic
    Alternatives Considered
    Commvault
    In the past it has been necessary to leverage multiple products to provide a complete data protection solution. Commvault Complete Backup & Recovery has been able to mirror the functions of competitive products while increasing functionality and management. Commvault Complete Backup & Recovery works cleanly in disparate environments that leverage dissimilar technologies and products.
    Incentivized
    Read full review
    Kaseya
    There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!
    Incentivized
    Read full review
    Scalability
    Commvault
    Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software
    Incentivized
    Read full review
    Kaseya
    No answers on this topic
    Return on Investment
    Commvault
    • I am not privy to ROI, but just having confidence and trust that Commvault will back up whatever needs backing up, and that we will always be able to restore it quickly, allows our technical people to concentrate on the problem at hand, knowing that we do not have to worry about the safety of the data. This saves time for some very expensive human resources and shortens schedules by eliminating a whole class of data safety and disaster recovery issues.
    Incentivized
    Read full review
    Kaseya
    • It has increased the efficiency of operational tasks for our technicians
    • It has change the speed at which we are able to deploy updates and software patches
    • It caused us to spend additional money on more security tools due to concern from breaches
    Incentivized
    Read full review
    ScreenShots