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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Conga Composer

    Score7.9 out of 10
    N/AConga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports.

    $30

    per month per user

    Opayo by Elavon

    Score9.9 out of 10
    N/AOpayo is the name for the former Sage Pay, an online payment and invoicing solution formerly from Sage, acquired by Elavon in 2019.

    $27

    per month

    Pricing
    Conga ComposerOpayo by Elavon
    Editions & Modules
    No answers on this topic
    Flex
    $27.00
    per month
    Plus
    $45.00
    per month
    Offerings
    Pricing Offerings
    Conga ComposerOpayo by Elavon
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Conga ComposerOpayo by Elavon
    Considered Both Products
    Conga
    No answer on this topic
    Elavon Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    128 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    112 Answers
    No answers on this topic
    Happy with the feature set
    91%
    Happy with the feature set
    127 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    80 Answers
    No answers on this topic
    Implementation went as expected
    90%
    Implementation went as expected
    95 Answers
    No answers on this topic
    Best Alternatives
    Conga ComposerOpayo by Elavon
    Small Businesses
    Formstack for Salesforce
    Score7.1 out of 10
    Square POS
    Score9 out of 10
    Medium-sized Companies
    Formstack for Salesforce
    Score7.1 out of 10
    No answers on this topic
    Enterprises
    Formstack for Salesforce
    Score7.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Conga ComposerOpayo by Elavon
    Likelihood to Recommend
    8.3
    (160 ratings)
    9.0
    (4 ratings)
    Likelihood to Renew
    8.9
    (15 ratings)
    -
    (0 ratings)
    Usability
    7.4
    (7 ratings)
    -
    (0 ratings)
    Availability
    3.6
    (1 ratings)
    -
    (0 ratings)
    Performance
    3.6
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (10 ratings)
    -
    (0 ratings)
    Implementation Rating
    3.7
    (5 ratings)
    -
    (0 ratings)
    Configurability
    1.8
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    2.7
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    3.6
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    2.7
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    1.8
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    3.3
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Conga ComposerOpayo by Elavon
    Likelihood to Recommend
    Conga
    From my experience, Conga Composer is particularly well-suited for generating documents, such as quotes and contracts, directly from Salesforce. It saves us a great deal of time, which is remarkably beneficial for companies with sales teams. Not suitable for companies lacking significant Salesforce expertise or administrative support.
    Incentivized
    Read full review
    Elavon Inc.
    This tool is most usable when used in parallel with Sage's accounting management software, as with other accounting systems it can generate errors, leaving room for other credit card payment processor alternatives to exist and be preferred by other potential users for their overall performance. It is promising the ability to develop transaction reports in summary or detailed form, resulting in a better management of income to then make the distribution of budgets in the company, thus achieving better planning and performance of our work. This service allows the processing of payments through touch screen card devices at POS points of sale without having to be sitting at your laptop, fortunately with face to face payments companies with fixed establishments can get their money faster, which constantly benefits the flow of money.
    Incentivized
    Read full review
    Pros
    Conga
    • One great feature of Conga Composer is the ability to create various document types, including Word files, PDFs, and even PowerPoint presentations.
    • The ability to encrypt and share data is quite impressive with Conga Composer.
    • The integration, especially with different email providers, is quite good with Conga Composer.
    Incentivized
    Read full review
    Elavon Inc.
    • Simple. If you use a Sage accounting product the integration is seamless.
    • PCI compliant. PCI compliance is assured through the provided Trustwave audit.
    • Secure. Keeps all card numbers remotely, none stored locally where they could be exposed by a hack or dishonest employee.
    • Robust. API for integrating into multiple web platforms and extensive reporting capabilities through the secure web portal.
    Incentivized
    Read full review
    Cons
    Conga
    • Not very intuitive. Once you know the system it's fine but there is a learning curve
    • I would like to see training opportunities on features that I am not using or aware of
    • I am sure I am only using about 3% of it's full potential
    Incentivized
    Read full review
    Elavon Inc.
    • When you are reversing a credit card it just deducts from your total batch for the day. Instead of showing a separate charge out of the account. That can cause confusion if someone else is doing your bank reconciliation.
    • It would be nice is Sage Pay could copy over client emails as well as the address and other information so that you can send that email confirmation of charge without having to go back to pull it up.
    • If Sage could post it as a total deposit instead of each individual charge for the day that would also save time with bank reconciliation.
    Incentivized
    Read full review
    Likelihood to Renew
    Conga
    Though I love how easily Conga Composer ties into Salesforce and its given analytics, it takes a lot of data entry to get up and running. I don't love that sometimes queries can take a long time to pull. I like keeping our marketing templates consistent via templates in the system. Pulling multiple objects into one report is fantastic too.
    Incentivized
    Read full review
    Elavon Inc.
    No answers on this topic
    Usability
    Conga
    It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues
    Incentivized
    Read full review
    Elavon Inc.
    No answers on this topic
    Reliability and Availability
    Conga
    It was available, it just didn't always work depending on what glitches were happening within our app
    Incentivized
    Read full review
    Elavon Inc.
    No answers on this topic
    Performance
    Conga
    This product appears to work well. It was not a fit for us this time, but we would consider in future
    Read full review
    Elavon Inc.
    No answers on this topic
    Support Rating
    Conga
    It's been hit and miss depending on the issue. We use javascript to generate the urls which has confused many techs even though it generates a clean url - they are overwhelmed by the concept of code and can't understand that the url is all that matters.
    Incentivized
    Read full review
    Elavon Inc.
    No answers on this topic
    Implementation Rating
    Conga
    It was painful internally to build out all of the templates, but the actual implementation of the product was okay.
    Incentivized
    Read full review
    Elavon Inc.
    No answers on this topic
    Alternatives Considered
    Conga
    I think Nintex is the primary competitor for Conga Composer, but I have not personally used it. I was not present for the decision to purchase Conga but I would recommend it in future document automation vendor selection processes because I have seen how well it works! We are especially fond of complementary features in Conga Composer, including Conga Email Templates and Conga Global Merge.
    Incentivized
    Read full review
    Elavon Inc.
    It plays better with Sage 50. It has better associates should you have an issue. It's reasonably priced.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Conga
    Not fair. Its an upfront cost and then pay per use
    Incentivized
    Read full review
    Elavon Inc.
    No answers on this topic
    Scalability
    Conga
    We used it for something simple and it was still a pain to use
    Incentivized
    Read full review
    Elavon Inc.
    No answers on this topic
    Professional Services
    Conga
    Needs additional training on what they are selling, how to install and use to explain to customers
    Incentivized
    Read full review
    Elavon Inc.
    No answers on this topic
    Return on Investment
    Conga
    • Could really use better error handling on the product when the document doesn't generate. Zero notifications are provided right now and have no idea where in a 20 page template the error is. Need to keep cutting the template into pieces to find the error.
    • The report generates 90% of the time so far.
    • Getting easier to generate templates when knowing how the JSON will be structured to add to merged fields.
    • Use Work Plan Template Entries and Work Steps to dynamically generate many deliverables.
    Incentivized
    Read full review
    Elavon Inc.
    • By simplifying payment processing and automatically posting payments to their related transactions within our Sage accounting product, it has eliminated a source of friction between sales and accounting.
    • Eliminates clerical errors in recording paymens.
    • Eliminates one step in the payment reconciliation process by automatically posting payments to their respective transactions.
    • Insures PCI compliance with scheduled monitoring. No need for a separate product.
    Incentivized
    Read full review
    ScreenShots

    Conga Composer Screenshots

    Screenshot of how documents are created automatically, directly from SalesforceScreenshot of documents generated with any data, from any object - standard or customScreenshot of Conga Document GenerationScreenshot of popular document formats available, like Word, Excel, PowerPoint, HTML, and PDFScreenshot of how large documents are sent via a link - and they provide visibility into customer document engagementScreenshot of how multiple documents can be sent with one or no clicks