TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Conga Sign

    Score8.7 out of 10
    N/AConga now offers electronic signature, via Conga Sign.N/A

    OpenText Documentum

    Score9 out of 10
    N/AOpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A
    Pricing
    Conga SignOpenText Documentum
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Conga SignOpenText Documentum
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Conga SignOpenText Documentum
    Considered Both Products
    Conga
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    13 Answers
    No answers on this topic
    Delivers good value for the price
    92%
    Delivers good value for the price
    11 Answers
    No answers on this topic
    Happy with the feature set
    79%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Features
    Conga SignOpenText Documentum
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Conga Sign and OpenText Documentum
    Feature
    Conga Sign
    -
    Ratings
    OpenText Documentum
    9.2
    7 Ratings
    13% above category average
    Content capture & imaging00 Ratings10.07 Ratings
    File sync, storage & archiving00 Ratings9.07 Ratings
    Document management00 Ratings9.07 Ratings
    Records management00 Ratings9.07 Ratings
    Content search & retrieval00 Ratings9.07 Ratings
    Enterprise content collaboration00 Ratings9.07 Ratings
    Content publishing & creation00 Ratings9.07 Ratings
    Security, risk management & information governance00 Ratings10.07 Ratings
    Contract lifecycle management00 Ratings9.07 Ratings
    Automated workflows00 Ratings9.03 Ratings
    Artificial intelligence00 Ratings9.03 Ratings
    Mobile support00 Ratings9.03 Ratings
    Integration00 Ratings10.03 Ratings
    Best Alternatives
    Conga SignOpenText Documentum
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    DocuSign
    Score8.7 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Conga SignOpenText Documentum
    Likelihood to Recommend
    8.4
    (14 ratings)
    9.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (4 ratings)
    Usability
    7.6
    (11 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Conga SignOpenText Documentum
    Likelihood to Recommend
    Conga
    Our use case for Conga Sign is pretty straightforward. Because of this, there is not much about it that would be considered excessive or inappropriate. It suits our needs as a tool to record data provided by a signer. It can also be launched from inside Salesforce via a custom button for ease of use.
    Incentivized
    Read full review
    OpenText
    Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
    Incentivized
    Read full review
    Pros
    Conga
    • Agreements are sent digitally which reduces the time to get printed document.
    • The user has the option to forward to a relevant party where he might not be the correct person.
    • Reduces the turnaround was taking signatures from multiple stakeholders can be done digitally.
    Incentivized
    Read full review
    OpenText
    • Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
    • Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
    • Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
    Incentivized
    Read full review
    Cons
    Conga
    • Some businesses still don't consider digital signing of critical documents a legit way.
    • Conga sign still doesn't allow sending of multiple files for signing.
    • There is a slight rendering time we have noticed while the customer opens the document which can be reduced.
    Incentivized
    Read full review
    OpenText
    • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
    • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
    Read full review
    Likelihood to Renew
    Conga
    No answers on this topic
    OpenText
    Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
    Incentivized
    Read full review
    Usability
    Conga
    We're a relatively high-skilled team and we all find Conga Sign's user-friendliness very low for all user types. It should not take a highly skilled tech person to complete documents. Documents need to be user friendly for all user types.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    Conga
    Conga's success team was excellent and very responsive.
    Incentivized
    Read full review
    OpenText
    Support is better than with ECM, but could use some improvement.
    Incentivized
    Read full review
    Alternatives Considered
    Conga
    Conga Sign is much more affordable than DocuSign for our organization and we are using Conga Composer already to create documents. We found that the integration between Conga Composer and Conga Sign was easier to use and we have a nice discount from Conga due to us adopting several of their products. DocuSign for the price point didn't make sense to us and it has less write-back functionality with Salesforce.
    Incentivized
    Read full review
    OpenText
    At the time it was purchased it was one of the best, most robust solutions available on the market.
    Incentivized
    Read full review
    Return on Investment
    Conga
    • We are growing our Strategic Partners and each requires a signed agreement, very essential to growing our business
    • We need to update our Plan Administration agreements and having automation for getting and tracking all of the signatures is vital
    • Conga Sign is good enough for all our use cases so we don't have to worry about using 3 or 4 solution platforms to gather signatures.
    Incentivized
    Read full review
    OpenText
    • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
    • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
    • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
    Incentivized
    Read full review
    ScreenShots

    Conga Sign Screenshots

    Screenshot of a signature solution for SalesforceScreenshot of Signing Simplified - transaction creation with the click of a buttonScreenshot of Setup - pulls in customer dataScreenshot of how Conga signs into any device, enabling esignature in a variety of cases.Screenshot of a company branded experience.Screenshot of some of the automation in Conga Sign.