TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Connecteam

    Score8.8 out of 10
    Small Businesses (1-50 employees)
    Connecteam is a workforce management platform designed to streamline operations and enhance communication for businesses of all sizes. Connecteam helps companies manage, train and communicate with the non-desk teams more efficiently. Connecteam offers a mobile-first platform that helps improve communication, and enhance daily processes. What Connecteam offers: Employee Scheduling: To create and manage…

    $35

    per month for the first 30 users

    Deputy

    Score8.2 out of 10
    Small Businesses (1-50 employees)
    Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, HR, payroll, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can…

    $5.50

    per month per user

    Pricing
    ConnecteamDeputy
    Editions & Modules
    Small Business
    $0
    Up to 10 users.
    Basic
    $35
    per month For the first 30 users, $0.6 / month for each additional user
    Advanced
    $59
    per month For the first 30 users, $1.8 / month for each additional user
    Expert
    $110
    per month For the first 30 users $3.6 / month for each additional user
    Enterprise
    Custom
    For 200 users and up. Please contact sales for a quote.
    Lite
    $5.50
    per month per user
    Core
    $7.25
    per month per user
    Pro
    $10
    per month per user
    Offerings
    Pricing Offerings
    ConnecteamDeputy
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsUp to an 18% discount is available for annual billing. All plans support up to 200 users. For more than 200 users there is an Enterprise plan with custom pricing to be quoted by a sales representative.Discount available for annual billing.
    More Pricing Information
    Community Pulse
    ConnecteamDeputy
    Considered Both Products
    Connecteam
    No answer on this topic
    Deputy
    Chose Deputy
    Deputy does scheduling very well and is a great tool if that’s all you need. The other features even messaging/announcements/tasks aren’t as fleshed out. Connecteam is a software that is much more robust. Though, it might be overwhelming to many businesses that don’t need …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    385 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    363 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    366 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    321 Answers
    Implementation went as expected
    No answers on this topic
    91%
    Implementation went as expected
    348 Answers
    Features
    ConnecteamDeputy
    Workforce Management Software Features
    Comparison of Workforce Management Software Features features of Connecteam and Deputy
    Feature
    Connecteam
    -
    Ratings
    Deputy
    6.0
    1 Ratings
    14% below category average
    Scheduling and Shift Management00 Ratings8.01 Ratings
    Workforce Reporting and Analytics00 Ratings5.01 Ratings
    Workforce Compliance Monitoring00 Ratings9.01 Ratings
    Mobile Accessibility00 Ratings10.01 Ratings
    Task Assignment and Tracking00 Ratings5.01 Ratings
    Forecasting and Resource Planning00 Ratings3.01 Ratings
    Staffing Forecasting and Resource Planning00 Ratings3.01 Ratings
    Shift Swapping and Time-Off Requests00 Ratings5.01 Ratings
    Best Alternatives
    ConnecteamDeputy
    Small Businesses
    Buddy Punch
    Score9.6 out of 10
    No answers on this topic
    Medium-sized Companies
    Toggl Track
    Score9 out of 10
    Harri
    Score6 out of 10
    Enterprises
    TimeCamp
    Score7.1 out of 10
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnecteamDeputy
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.9
    (409 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.8
    (46 ratings)
    Usability
    10.0
    (2 ratings)
    9.1
    (404 ratings)
    Availability
    -
    (0 ratings)
    9.5
    (5 ratings)
    Performance
    -
    (0 ratings)
    9.2
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    8.4
    (30 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    6.2
    (398 ratings)
    Configurability
    -
    (0 ratings)
    7.8
    (6 ratings)
    Ease of integration
    -
    (0 ratings)
    6.7
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    9.3
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.8
    (5 ratings)
    User Testimonials
    ConnecteamDeputy
    Likelihood to Recommend
    Connecteam
    Connecteam is great for distributed teams; the messaging feature is good for DMs and group messaging. Sending updates to relevant staff groups is very easy with Connecteam. Furthermore, having required acknowledgements on updates is paramount for compliance and ensuring all employees have received and understood new information that was sent to the team
    Incentivized
    Read full review
    Deputy
    [My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
    Incentivized
    Read full review
    Pros
    Connecteam
    • Daily team productivity with time clock feature
    • Easy of running weekly payroll reports
    • Employees to manage and own their time before being approved for payroll
    • Easy to add absences and PTO
    • Free until you need more than 10 users
    • It is great that you can tell where your employees are logging in from ie the office, home or in the field
    Incentivized
    Read full review
    Deputy
    • Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
    • Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
    • Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
    • Task Management - simple to use task lists help keep my team organized
    Incentivized
    Read full review
    Cons
    Connecteam
    • Adding the ability for employee to be able to set up their own reminders would be beneficial for those that seem to forget to clock in or out
    Incentivized
    Read full review
    Deputy
    • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
    • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
    • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
    Incentivized
    Read full review
    Likelihood to Renew
    Connecteam
    Our team like the product and uses it so there is no reason to change. It works, it is easy, saves us time and headaches
    Incentivized
    Read full review
    Deputy
    The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
    Incentivized
    Read full review
    Usability
    Connecteam
    It's a clean interface that's very intuitive to use
    Incentivized
    Read full review
    Deputy
    Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
    Incentivized
    Read full review
    Reliability and Availability
    Connecteam
    No answers on this topic
    Deputy
    We have never had a problem with deputy being unavailable
    Incentivized
    Read full review
    Performance
    Connecteam
    No answers on this topic
    Deputy
    Everything is quick and easy
    Incentivized
    Read full review
    Support Rating
    Connecteam
    No answers on this topic
    Deputy
    Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
    Incentivized
    Read full review
    In-Person Training
    Connecteam
    No answers on this topic
    Deputy
    It was super easy and quick
    Incentivized
    Read full review
    Online Training
    Connecteam
    No answers on this topic
    Deputy
    Did a great job of getting us up to speed with their online documentation.
    Incentivized
    Read full review
    Implementation Rating
    Connecteam
    It's easy don't stress just do it
    Incentivized
    Read full review
    Deputy
    It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
    Incentivized
    Read full review
    Alternatives Considered
    Connecteam
    Connecteam is far more robust in terms of features. The pricing is better too
    Incentivized
    Read full review
    Deputy
    For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
    Incentivized
    Read full review
    Scalability
    Connecteam
    No answers on this topic
    Deputy
    We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
    Incentivized
    Read full review
    Return on Investment
    Connecteam
    • Before Connecteam I hated "Payroll Mondays" because it took a few hours to do everyone's time and upload it for the accountant. Now it takes maybe 15 mintues to do the entire process. I feel like it is more accurate and definitely less time-consuming - saving me money in the long run.
    • Connecteam has also allowed for quick glance time management to reduce overtime. Having accurate info allowing us to redeploy team members as needed and get other off the clock sooner. Or if we are having OT it is not a surprise - we can plan for it
    • Our accountant has love the reporting and has even recommended it to other small business because it provides all the info needed.
    Incentivized
    Read full review
    Deputy
    • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
    • Holiday management is very clear and support fair treatment of staff.
    • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
    Incentivized
    Read full review
    ScreenShots

    Connecteam Screenshots

    Screenshot of the recognition and rewards feature, to boost employee motivationProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Deputy Screenshots

    Screenshot of the mobile app displaying who is currently on the clock and who is late.Screenshot of where to find a replacement from a phone in seconds.Screenshot of the iPad app.