Overall Satisfaction with Deputy
We upgraded to Deputy after outgrowing our old-time system. We have three locations where employees need to punch in/out and previously were using individual time systems at each location. We needed a solution that would allow all our employee time information to be combined in the cloud and reviewed by managers from each building. Deputy instantly shows up who is working and where and allows us to view it online or on our phones from anywhere.
- Cloud Based.
- Instantly See Employee Punches.
- Simple Setup for new Time Clock Locations.
- Easy New Employee Setup.
- Time clock lists all employees at a location no filter/grouping.
- Shifts can be overly complicated to setup for businesses with normal shifts.
- Reports aren't available if you just want time tracking.
- Access to the app but cant block phone clock ins.
- It has cut our time to run payroll in half.
- Checking Employee Status from anywhere saves time when employees don't show.
- Installation time is almost zero with iPad based time clock (vs. box time clock).
- Instant upload of time (vs. manual download) cuts hunting for punch problems..
- QuickBooks Time (formerly TSheets)
For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
Do you think Deputy delivers good value for the price?
Yes
Are you happy with Deputy's feature set?
No
Did Deputy live up to sales and marketing promises?
Yes
Did implementation of Deputy go as expected?
Yes
Would you buy Deputy again?
Yes