"Deputize" Your Schedule and Make More Time for More Important Stuff for Your Business
Overall Satisfaction with Deputy
We started using Deputy in a single location retail environment and expanded it to a second location after a merger. Prior to Deputy, we used a mix of Excel and paper-based systems to schedule employees, track time-off requests and shift changes. Our business has seasonal fluctuations in employment levels so paper-based is easier when your headcount is low. During the busy season when employment was up, scheduling-related headaches also went up. Deputy was a good way to bring some sanity back to our scheduling.
Pros
- Notifying employees (text/email) of a new schedule being posted.
- Analytics around payroll costs for a particular schedule.
- Ability to set up separate areas or locations as needed.
- Ability for employees to request time off or trade shifts.
Cons
- Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
- Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
- An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
- Easily saved us 60-90 minutes of management time per schedule produced.
- Exporting hours worked allowed us to be more accurate on payroll production.
- Reducing manager involvement in shift changes was a big value add, even if not entirely quantifiable.
We did a trial of When I Work prior to implementing Deputy. Although it has been a few years, it didn't seem to have the same features and functionality as Deputy, although our pricing was less with When I Work if I recall. It may have changed since then so they are probably worth a look if you're investigating this sort of solution for your business.
Do you think Deputy delivers good value for the price?
Yes
Are you happy with Deputy's feature set?
Yes
Did Deputy live up to sales and marketing promises?
Yes
Did implementation of Deputy go as expected?
Yes
Would you buy Deputy again?
Yes
Using Deputy
2 - Business Owner and Location Manager
1 - Basic web application experience. No particular need for programing or complicated implementation skills.
- Employee Scheduling
- Time Off Request Tracking
- Employee Shift Swapping
- Payroll Data Compilation and Export for Payroll
- Easier calculation of employee bonus amounts based on hours worked.
- To more closely forecast employee hours vs. expected sales/demand
- To better track required break times for non-exempt employees
Comments
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