Deputy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Deputy
Score 8.6 out of 10
Small Businesses (1-50 employees)
Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what…
$2.50
per user
Pricing
Deputy
Editions & Modules
Scheduling Only
$2.50
per user
Scheduling, Time and Attendance
$4.50
per user
Enterprise
Custom pricing for enterprise clients
per user
Offerings
Pricing Offerings
Deputy
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeOptional
Additional Details—
More Pricing Information
Community Pulse
Deputy
Considered Both Products
Deputy
Chose Deputy
Deputy is Australia based which helps if there are any issues
Chose Deputy
I can create shifts in Deputy and change on the timesheet before approving, without having to change the shift in scheduling. Often times our managers ask employees to start work earlier than scheduled, and we need the flexibility to approve it on employees' timesheet.
Chose Deputy
BrightHR was frustrating. One of my staff already uses BrightHR at another job of theirs and when they tried to log in to our business to check the roster they didn't have the ability to swap businesses. The only solution BrightHR came up with was for my staff to create another …
Chose Deputy
Too far back to remember other alternatives reviewed. But Deputy was the simplest and most user-friendly solution that accomplished exactly what we needed to do, and at a reasonable price.
Chose Deputy
Has nothing on Deputy. We moved straight from Excel to Deputy. Cant imagine business now without it
Chose Deputy
I can't compare it to many other products, because we have been using Deputy for such a long while already. The product was chosen on it's price per user and options available, Deputy scored well on this compared to other products. Since the initial decision to use Deputy we …
Chose Deputy
7shifts was not able to provide the integration we needed for our payroll system and no support to integrate with our HR system. It also did not have the ability to create custom reports or create reports in a format that we could use for payroll. The user interface was a bit …
Chose Deputy
Deputy beats the rest in cost vs function. Deputy has great ease of use and is great for organization, keeping staff on task, and documenting progress. The dashboard is extremely effective too.
Chose Deputy
I didn't give a legitimate chance to Teams because I was so invested in Deputy. If I had a guess I would assume the Deputy interface to be a bit less clunky than Microsoft products tend to be. Deputy just works solidly and I've had no major issues in nearly 3 years so it's hard …
Chose Deputy
I tried ADP Time and Attendance and Therap for our company's scheduling, but neither was as easy to use as Deputy is for us. I appreciate Deputy for the ability I have to display locations in multiple ways and sort the view of my schedule to meet my needs.
Chose Deputy
I found Deputy more user-friendly and a nicer online experience. I only trialed Timesheets.com for a short time and didn't really like the experience.
Chose Deputy
I haven't used any other product except manual word documents. Obviously using Deputy has had a huge impact on the efficiency of my administrative tasks such as timesheets rosters and payroll.
Chose Deputy
Tanda has been used by me which works similar way to Deputy. It has better integration with Xero.
Chose Deputy
Deputy is a lot cheaper and more convenient than TSheets, at least in my experience. I paid almost nothing for Deputy ($80/year), but Tsheets would have been $1000/year for my group. Functionally, they are very similar from what I could tell. I wouldn't go with Tsheets over …
Chose Deputy
Deputy's UI was much better than Tanda. We also loved the Award Integration of Deputy compared to Tanda. Xero integration is another plus for Deputy because Tanda's integration was slower and it did not push all necessary information. Integration was easier with Deputy. From …
Chose Deputy
Deputy is less clunky than Clockify and offers more advanced integration options. I also can't stress enough how nice it is to have something just mounted to the wall running Deputy that can be on 24/7 and after five years not have some sort of breakdown.
Chose Deputy
We started with a different service on the limited free version and quickly needed to add features to better track and manage payroll and scheduling. Deputy was more cost effective with more control and features that we could customize for our needs.
Chose Deputy
Feature and functionality wise they are very similar. I liked the UI for both platforms. The main reason we ended up choosing Deputy is because of their good pricing, Deputy was significantly less costly, thus we are getting more value. The other reason was that I liked the …
Chose Deputy
Deputy is so easy to use, less complicated and super fast to work with. I have not found other systems to be as easy as Deputy.
Chose Deputy
We only had When I Work for employees to enter their hours. The functions of Deputy is way better and all employees think that it is much easier to use. It is now a year since we changed to Deputy, so I don't know if the other app has improved, but at the time Deputy was …
Chose Deputy
Deputy is free for your employees, and HotSchedules charges the employees for the mobile app. Sling scheduling didn't have auto-scheduling or automatic approvals on shift swaps.
Chose Deputy
We had used some older, traditional time clock software that ran on Windows Server. Deputy simply blows those types of solutions out of the water. We're in a geographically unreliable location when it comes to the internet. Deputy's ability to operate with or without internet …
Top Pros
Top Cons
Best Alternatives
Deputy
Small Businesses
When I Work
When I Work
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Calabrio Teleopti WFM
Calabrio Teleopti WFM
Score 7.7 out of 10
All AlternativesView all alternatives
User Ratings
Deputy
Likelihood to Recommend
8.9
(408 ratings)
Likelihood to Renew
8.8
(46 ratings)
Usability
8.8
(404 ratings)
Availability
9.5
(5 ratings)
Performance
9.2
(5 ratings)
Support Rating
8.4
(30 ratings)
In-Person Training
10.0
(1 ratings)
Online Training
10.0
(2 ratings)
Implementation Rating
8.0
(398 ratings)
Configurability
7.8
(6 ratings)
Ease of integration
6.7
(3 ratings)
Product Scalability
9.3
(5 ratings)
Vendor post-sale
9.0
(5 ratings)
Vendor pre-sale
8.8
(5 ratings)
User Testimonials
Deputy
Likelihood to Recommend
Deputy
[My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
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Pros
Deputy
  • Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
  • Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
  • Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
  • Task Management - simple to use task lists help keep my team organized
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Cons
Deputy
  • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
  • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
  • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
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Likelihood to Renew
Deputy
The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
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Usability
Deputy
Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
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Reliability and Availability
Deputy
We have never had a problem with deputy being unavailable
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Performance
Deputy
Everything is quick and easy
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Support Rating
Deputy
Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
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In-Person Training
Deputy
It was super easy and quick
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Online Training
Deputy
Did a great job of getting us up to speed with their online documentation.
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Implementation Rating
Deputy
It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
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Alternatives Considered
Deputy
For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
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Scalability
Deputy
We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
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Return on Investment
Deputy
  • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
  • Holiday management is very clear and support fair treatment of staff.
  • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
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ScreenShots

Deputy Screenshots

Screenshot of Manage your business from your pocket.  See who is currently on the clock and who is late.Screenshot of What if someone doesn't show up for a shift? Find a replacement from your phone in seconds!Screenshot of Enterprise level experience in an elegantly designed iPad app.