ConnectWise CPQ vs. ContractWorks, An Onit Product

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ConnectWise CPQ
Score 9.7 out of 10
N/A
ConnectWise CPQ (formerly ConnectWise Sell, and Quosal) is the quote and proposal solution of the ConnectWise Suite. With ConnectWise Sell, users can create professional technology quotes and proposals that include rich product information, cover letters, and statements of work in minutes and automatically update their sales pipelines accordingly. The vendor says key benefits include: Save time creating IT quotes and proposals through automation …N/A
ContractWorks, An Onit Product
Score 8.8 out of 10
N/A
ContractWorks aims to make executing, storing, and tracking corporate agreements easier and more accessible to businesses and teams of all sizes, by providing what they describe as a quick implementation, an easy-to-use interface, and pricing starting at $700/month for unlimited users. In addition to features needed to manage agreements, users get a team of support professionals to help get the most out of their contract portfolio. Smart Document Tagging & Customizable…
$700
per month Billed Annually
Pricing
ConnectWise CPQContractWorks, An Onit Product
Editions & Modules
No answers on this topic
Standard
$700/month
Unlimited users, 2500 documents, 5 e-sign licenses
Professional
$900/month
Unlimited users, 10,000 documents, 10 e-sign licenses
Premium
$2000/month
Unlimited users, unlimited documents, 20 e-sign licenses
Offerings
Pricing Offerings
ConnectWise CPQContractWorks, An Onit Product
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContractWorks offers low, transparent pricing plans to meet the needs and budget of any business.
More Pricing Information
Community Pulse
ConnectWise CPQContractWorks, An Onit Product
Top Pros
Top Cons
Features
ConnectWise CPQContractWorks, An Onit Product
CPQ
Comparison of CPQ features of Product A and Product B
ConnectWise CPQ
6.6
42 Ratings
26% below category average
ContractWorks, An Onit Product
-
Ratings
Quote sharing/sending7.442 Ratings00 Ratings
Product configuration6.741 Ratings00 Ratings
Configuration options7.140 Ratings00 Ratings
Pricing rules8.441 Ratings00 Ratings
Price adjustment7.742 Ratings00 Ratings
Purchase history and open contracts6.037 Ratings00 Ratings
Guided selling/Sales portal6.036 Ratings00 Ratings
CPQ reporting & analytics2.034 Ratings00 Ratings
CPQ-CRM integration6.739 Ratings00 Ratings
Attachments to quotes8.039 Ratings00 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
ConnectWise CPQ
-
Ratings
ContractWorks, An Onit Product
8.0
4 Ratings
5% below category average
Contract sharing00 Ratings8.04 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
ConnectWise CPQ
-
Ratings
ContractWorks, An Onit Product
8.6
6 Ratings
1% above category average
Contract database00 Ratings8.96 Ratings
Contract search00 Ratings8.96 Ratings
Contract milestone reminders & alerts00 Ratings8.66 Ratings
Custom contract reports00 Ratings7.85 Ratings
Tracking contract status00 Ratings8.45 Ratings
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ConnectWise CPQContractWorks, An Onit Product
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QuoteWerks
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User Ratings
ConnectWise CPQContractWorks, An Onit Product
Likelihood to Recommend
6.0
(48 ratings)
9.1
(6 ratings)
Likelihood to Renew
1.0
(10 ratings)
9.1
(1 ratings)
Usability
4.6
(6 ratings)
8.7
(6 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
6.3
(5 ratings)
9.1
(1 ratings)
Support Rating
6.1
(8 ratings)
8.9
(6 ratings)
Implementation Rating
8.8
(4 ratings)
-
(0 ratings)
Product Scalability
8.2
(5 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
ConnectWise CPQContractWorks, An Onit Product
Likelihood to Recommend
ConnectWise
The most powerful features are the fact that you can see when your clients have viewed your quote, and that it can pull in real-time information about the products you are selling. It is all online-based, so you can use it from anywhere which is a big advantage over other quoting tools that I have used. We don't use the procurement capabilities, but for quoting pricing and customer visibility it works fantastically.
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SecureDocs, An Onit Company
[A] user-friendly platform that allows multiple users to store and organize documents across various departments within the company for easy access. [A] tagging feature is a helpful tool in sending reminders for upcoming renewals, etc.
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Pros
ConnectWise
  • ConnectWise Sell does an excellent job of neatly presenting quotes and proposals to the end user. There are multiple different options for the look and function of the quotes. There are also options for custom quote templates that are designed directly for your organization.
  • ConnectWise Sell does a reasonably good job of connecting to and working with Autotask. It took our organization about 6 months to figure out the correct way to flow from quote to invoice with our systems. Sell will easily pull in your customer information from Autotask into a quote and allow you to send the quote direct from your email.
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SecureDocs, An Onit Company
  • Managing renewals[.]
  • Managing timed fee increases[.]
  • Easy storing and retrieval of contracts[.]
  • Manage roles to determine who sees what. Very granular.
  • [The] signature process is quite powerful, and because it's integrated comes with management.
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Cons
ConnectWise
  • I'd like to see ConnectWise Sell develop a more user-friendly environment for advanced form and template design that doesn't require developer skills or consulting engagements. in order for us to develop these forms makes us reliant on consultants. These engagements are worth the cost, but sometimes we just don't have time to wait for them to be delivered.
  • I'd like to see ConnectWise Sell automatically generate a quote for items such as warranties or services that are expiring in ConnectWise Manage. This would save us a tremendous amount of time preparing quotes.
  • I'd like to see a new version automatically created when changes are made to a quote with the ability to reverse or revert back to a particular version. Sometimes people make mistakes and delete or change something they shouldn't have. Or customers want a change to version 1 only to change their minds when you send them the updated one, and want to go back to the original one.
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SecureDocs, An Onit Company
  • Allowing changes to documents midway through approvals/signatures.
  • More sophisticated interface for searching in document text would be nice.
  • Some ability to restart agreements that have been declined by intermediate approvers would be nice also.
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Likelihood to Renew
ConnectWise
We are in our 4th year with Quosal and fully expect to renew again and again. With their development of additional features such as the Order Porter, Visual Quoting and others, we see the adoption rates continuing to rise while making our time to quoted shorter and shorter. Quosal and ConnecWise's vision of automated quoting is an exciting frontier that we are very happy to be a part of
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SecureDocs, An Onit Company
Current Supply Chain users find great value in ContractWorks. We've been able to demonstrate a better, faster, efficient, cost effective way to solve document and data requirements. ContractWorks is gaining greater interest and acceptance across the Enterprise.
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Usability
ConnectWise
Quosal is a very solid product with a LOT of functionality. Quosal has two main products that they offer, 'Quosal Sell' and 'Quosal Create.' If you are looking for an "out-of-the-box" or "ready to use" quoting software, I would recommend Quosal Sell. If you are interested exploring advanced functionality and integration or have a resource on staff willing to assume an "admin" role, I would highly recommend Quosal Create.
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SecureDocs, An Onit Company
If you can browse [folder-based] software, then you are good to go from the start. [On] more than one occasion I have offered a tour to new users, just to be told: "thank you, I got it this is easy to use". [The search] feature works exactly as expected, [making] your life so much easier.
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Reliability and Availability
ConnectWise
No answers on this topic
SecureDocs, An Onit Company
I've never heard that we've had an outage or error and I 'm in ContractWorks days, evenings and weekends.
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Performance
ConnectWise
I dont think we use this tool to potential
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SecureDocs, An Onit Company
We haven't integrated ContractWorks with other systems. Otherwise, reasonably sized documents load fairly quickly and reports extract quickly. I work remotely sometimes it takes an extra minute
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Support Rating
ConnectWise
Have to wait till 11pm EST time to get someone knowledgeable. That sucks truly. Almost half my day is gone. They need to provide premium support, where I can contact a "real" Quosal rep, anytime of the day or night 24/7
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SecureDocs, An Onit Company
My questions are answered just about immediately, and this is true for all members of my team who have reached out for support. Furthermore, when we have asked about features that do not yet exist, we received detailed commentary from the company and its developers letting us know whether we could realistically expect any of those features to come to be. I am beyond satisfied with support.
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Implementation Rating
ConnectWise
Great implementation, the Quosal team has a smart and well planned process to guide your team through the process. More importantly, they understand the challenges with change and user adoption.
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SecureDocs, An Onit Company
No answers on this topic
Alternatives Considered
ConnectWise
When it comes to the quoting layout Sell gives you so many more customization options. The item inventory is also easier to maintain. Sell is by far the best selling module that I have used thus far and it has helped keep us more organized.
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SecureDocs, An Onit Company
ContractWorks is the sole software that I have used. Prior to this, I used a spreadsheet and Outlook notifications to manage contract milestones.
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Scalability
ConnectWise
Connectwise Sell is listening and building their software to fit the needs of their customers. Sell is consistently looking to us for feedback and making sure their product is working for us as partners/customers. We feel we are generally behind on getting to know their updates and software upgrades. They are a great vendor and wonderful corporation.
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SecureDocs, An Onit Company
Tasked with finding a cost conscious Contract Management platform, we knew change and acceptance across the Enterprise would come slow. Using ContractWorks means not overspending in initial months with fewer users. As our core group becomes more proficient and we demonstrate/prove ease of use to other departments with scale up use and cost together
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Return on Investment
ConnectWise
  • Customer satisfaction improvement. It's an impressive and professional way to present information that our customers appreciate. They not only have a clear way of knowing exactly what is being proposed, but now have another method they can use to easily track and organize approved/ not-approved quotes.
  • Improved brand consistency. We have a reputable, trusted image that projects across our client portfolio (not to mention within our community) and this system helps to promote and maintain our transparency and professional image.
  • Following up and referencing past quotes is made easy and quickly, which has benefited us from a time-cost savings perspective.
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SecureDocs, An Onit Company
  • It has opened up a lot of time that contract managers/administrators wasted.
  • Added efficiencies and the ability to manage contracts remotely.
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ScreenShots

ConnectWise CPQ Screenshots

Screenshot of Sell DashboardScreenshot of Sell EtilizeScreenshot of Sell IntelScreenshot of Sell Order Porter E-SignatureScreenshot of Sell Place Order

ContractWorks, An Onit Product Screenshots

Screenshot of ContractWorks can be used to create custom "tags" to track important contract information that becomes searchable and reportable.Screenshot of In ContractWorks users can set unlimited notifications on any milestone date and receive email alerts for deadlines, or review alerts on a calendar.Screenshot of With ContractWorks built-in electronic signature feature one can see the status of documents out for signature.Screenshot of ContractWorks can be used to create reports on any data-point.  The reports can be saved, scheduled, exported, and shared.Screenshot of Contracts are dragged and dropped into the system.Screenshot of ContractWorks allows users to create custom "tags" to track important contract information that becomes searchable and reportable.