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ConnectWise CPQ vs. OpenText SendSecure vs. XaitPorter

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise CPQ

    Score9.1 out of 10
    N/AConnectWise CPQ (formerly ConnectWise Sell, and Quosal) is the quote and proposal solution of the ConnectWise Suite. With ConnectWise Sell, users can create professional technology quotes and proposals that include rich product information, cover letters, and statements of work in minutes and automatically update their sales pipelines accordingly. The vendor says key benefits include: Save time creating IT quotes and proposals through automation …N/A

    OpenText SendSecure

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    XM SendSecure, now from OpenText (acquired March 2020) is a collaborative file exchange platform. It is designed to facilitate the exchange of sensitive files and has a number of critical security features. First, all files exchanged are systematically encrypted in both the upload and download processes. Receiving files doesn’t require a user account, but recipients are authenticated via one-time code received via a voice call, an SMS, or an email. Further, all exchanged files are…N/A

    XaitPorter

    Score9 out of 10
    N/AXaitPorter is a co-authoring software solution for teams to collaboratively create, manage and produce documents. With it, users can streamline and optimize document production to maximize revenue from bids and proposals and other business-critical documents. XaitPorter is designed to enable co-authors to focus on creating bid-winning content so that teams can become more efficient while production time and costs are reduced.N/A
    Pricing
    ConnectWise CPQOpenText SendSecureXaitPorter
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ConnectWise CPQOpenText SendSecureXaitPorter
    Free Trial
    YesYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoYes
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional Details———
    More Pricing Information
    Features
    ConnectWise CPQOpenText SendSecureXaitPorter
    CPQ
    Comparison of CPQ features of ConnectWise CPQ and OpenText SendSecure and XaitPorter
    Feature
    ConnectWise CPQ
    9.2
    44 Ratings
    5% above category average
    OpenText SendSecure
    -
    Ratings
    XaitPorter
    -
    Ratings
    Quote sharing/sending10.044 Ratings00 Ratings00 Ratings
    Product configuration10.042 Ratings00 Ratings00 Ratings
    Configuration options10.042 Ratings00 Ratings00 Ratings
    Pricing rules7.743 Ratings00 Ratings00 Ratings
    Price adjustment10.044 Ratings00 Ratings00 Ratings
    Purchase history and open contracts10.038 Ratings00 Ratings00 Ratings
    Guided selling/Sales portal8.838 Ratings00 Ratings00 Ratings
    CPQ reporting & analytics6.035 Ratings00 Ratings00 Ratings
    CPQ-CRM integration10.041 Ratings00 Ratings00 Ratings
    Attachments to quotes10.041 Ratings00 Ratings00 Ratings
    Best Alternatives
    ConnectWise CPQOpenText SendSecureXaitPorter
    Small Businesses
    QuoteWerks
    Score9.8 out of 10
    FileZilla
    Score9.2 out of 10
    Qwilr
    Score8.1 out of 10
    Medium-sized Companies
    QuoteWerks
    Score9.8 out of 10
    FileZilla
    Score9.2 out of 10
    No answers on this topic
    Enterprises
    Agentforce Revenue Management
    Score8.6 out of 10
    Fortra's GoAnywhere MFT
    Score7.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    ConnectWise CPQOpenText SendSecureXaitPorter
    Likelihood to Recommend
    10.0
    (50 ratings)
    10.0
    (1 ratings)
    9.3
    (12 ratings)
    Likelihood to Renew
    1.0
    (10 ratings)
    -
    (0 ratings)
    10.0
    (3 ratings)
    Usability
    9.8
    (8 ratings)
    -
    (0 ratings)
    9.5
    (2 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    6.3
    (5 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    5.9
    (8 ratings)
    -
    (0 ratings)
    10.0
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.9
    (2 ratings)
    Implementation Rating
    8.8
    (4 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    8.2
    (5 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ConnectWise CPQOpenText SendSecureXaitPorter
    Likelihood to Recommend
    ConnectWise
    The most powerful features are the fact that you can see when your clients have viewed your quote, and that it can pull in real-time information about the products you are selling. It is all online-based, so you can use it from anywhere which is a big advantage over other quoting tools that I have used. We don't use the procurement capabilities, but for quoting pricing and customer visibility it works fantastically.
    Incentivized
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    OpenText
    It is super easy to use any time we have a need to send something encrypted. It is great, because if we have a client that needs to send us something, we can send that person a link and they are able to use that to send us a protected file.
    Incentivized
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    Xait
    XaitPorter is ideal when a large document, containing many (preferably independent) sections is being created by more than five writers across different office locations and is subject to review by multiple reviewers and requires formal approval. It is particularly suited for external documents which are to be delivered as a non-editable PDF file.
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    Pros
    ConnectWise
    • ConnectWise Sell does an excellent job of neatly presenting quotes and proposals to the end user. There are multiple different options for the look and function of the quotes. There are also options for custom quote templates that are designed directly for your organization.
    • ConnectWise Sell does a reasonably good job of connecting to and working with Autotask. It took our organization about 6 months to figure out the correct way to flow from quote to invoice with our systems. Sell will easily pull in your customer information from Autotask into a quote and allow you to send the quote direct from your email.
    Incentivized
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    OpenText
    • It is very user-friendly even for users that are not particularly tech-savvy.
    • The integration into Outlook makes it so convenient to use.
    • Gaining access to the portal is easy as well, so if you are away from your workstation, you can still send things securely.
    Incentivized
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    Xait
    • This tool gives us the opportunity to work together. We always work in the last revision.
    • We can write comments as we go along and all involved will see it straight away.
    • We can structure it the way we want/our the way customer wants it and print the whole book in one go. We are sure that pictures/text/tables are where they are supposed to be (they have not moved around the document as it does when using Microsoft Word).
    Incentivized
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    Cons
    ConnectWise
    • I'd like to see ConnectWise Sell develop a more user-friendly environment for advanced form and template design that doesn't require developer skills or consulting engagements. in order for us to develop these forms makes us reliant on consultants. These engagements are worth the cost, but sometimes we just don't have time to wait for them to be delivered.
    • I'd like to see ConnectWise Sell automatically generate a quote for items such as warranties or services that are expiring in ConnectWise Manage. This would save us a tremendous amount of time preparing quotes.
    • I'd like to see a new version automatically created when changes are made to a quote with the ability to reverse or revert back to a particular version. Sometimes people make mistakes and delete or change something they shouldn't have. Or customers want a change to version 1 only to change their minds when you send them the updated one, and want to go back to the original one.
    Incentivized
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    OpenText
    • Only compatible with Outlook 2010 or newer.
    • Only compatible with Windows OS.
    • No other complaints so far.
    Incentivized
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    Xait
    • It would be helpful to improve functions used to organize and reorganize sections. They work fine, but could be retooled for ease of use. Simple drag-drop over the tree-view from the primary navigator (not only in the dedicated dialog for reordering sections) would be very good. It would be good to support simple flagging or tagging of sections to indicate whatever is meaningful to the user (e.g., to flag a section as imported text that needs formatting, or a section that is high priority for review). The icons do change to indicate predefined workflow states (e.g. approved), but there isn't support for a user-defined tag, perhaps with the ability to filter by tag as many newer applications can do. That would be handy. These aren't criticisms so much as product enhancement suggestions.
    • The editor is ok but could be tuned up a bit. For example, styles in the toolbar dropdown apply only to the whole paragraph. It's hard to indent text. The button tool doesn't consistently remove the button attribute on an existing button; works sometimes, sometimes not. Little stuff. Overall it's adequate for text creation.
    • The process of defining templates and styles appears to be a black art. While it's something you don't do often, it should be simplified and better exposed to ordinary admins.
    • The ability to have more than one section open at a time in the editor would be fantastic. Great productivity tool.
    • Word import/export could be cleaner.
    • The ability to export to html with user-defined style sheets would open new markets for Xait. If the product had that, we'd use Xait to maintain our online help site too.
    • The ability to link to externally stored images rather than lock them inside the Xait library would be huge, as we've expressed to the support team. We manage hundreds of images (diagrams, screen shots etc.) that are used throughout the company, not just for Xait documents. We would like to store them on a file system (e.g. Dropbox) and have them update into Xait automatically when the master copy is modified. This is a very important capability, though in fairness we didn't find it in other products either. Explicit support for Dropbox/Google Drive/Box would be one way, but dynamic linking a la Microsoft Word would be fine, maybe even better.
    Incentivized
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    Likelihood to Renew
    ConnectWise
    We are in our 4th year with Quosal and fully expect to renew again and again. With their development of additional features such as the Order Porter, Visual Quoting and others, we see the adoption rates continuing to rise while making our time to quoted shorter and shorter. Quosal and ConnecWise's vision of automated quoting is an exciting frontier that we are very happy to be a part of
    Read full review
    OpenText
    No answers on this topic
    Xait
    There are too many positive aspects versus negative.
    Read full review
    Usability
    ConnectWise
    Quosal is a very solid product with a LOT of functionality. Quosal has two main products that they offer, 'Quosal Sell' and 'Quosal Create.' If you are looking for an "out-of-the-box" or "ready to use" quoting software, I would recommend Quosal Sell. If you are interested exploring advanced functionality and integration or have a resource on staff willing to assume an "admin" role, I would highly recommend Quosal Create.
    Read full review
    OpenText
    No answers on this topic
    Xait
    We find it to be intuitive to use with a simple menu and right-click based functionality in place.
    Incentivized
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    Reliability and Availability
    ConnectWise
    No answers on this topic
    OpenText
    No answers on this topic
    Xait
    XaitPorter is always there even though we have issues with outages (suddenly the network does not work, but that is internal issue)
    Incentivized
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    Performance
    ConnectWise
    I dont think we use this tool to potential
    Incentivized
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    OpenText
    No answers on this topic
    Xait
    Our reports/Tenders complete in a reasonable time frame, actually faster than Word. We have not integrated with other systems or softwares.
    Incentivized
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    Support Rating
    ConnectWise
    Have to wait till 11pm EST time to get someone knowledgeable. That sucks truly. Almost half my day is gone. They need to provide premium support, where I can contact a "real" Quosal rep, anytime of the day or night 24/7
    Incentivized
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    OpenText
    No answers on this topic
    Xait
    They have a clear method for reporting any issues and work hard to get a resolution, keeping me informed of progress.
    Incentivized
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    In-Person Training
    ConnectWise
    No answers on this topic
    OpenText
    No answers on this topic
    Xait
    He was really good. He came from Xait and trained us for several days. He got all involved and answered the questions asked. He was a professional trainee
    Incentivized
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    Online Training
    ConnectWise
    No answers on this topic
    OpenText
    No answers on this topic
    Xait
    The online training was really good. They know the way of getting people involved and they answered all questions asked. They were there for us.
    Incentivized
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    Implementation Rating
    ConnectWise
    Great implementation, the Quosal team has a smart and well planned process to guide your team through the process. More importantly, they understand the challenges with change and user adoption.
    Incentivized
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    OpenText
    No answers on this topic
    Xait
    I was really satisfied with the implementation
    Incentivized
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    Alternatives Considered
    ConnectWise
    When it comes to the quoting layout Sell gives you so many more customization options. The item inventory is also easier to maintain. Sell is by far the best selling module that I have used thus far and it has helped keep us more organized.
    Incentivized
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    OpenText
    None. We were not able to email securely.
    Incentivized
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    Xait
    The standard product for many years has been Microsoft Word. Some have tried to use SharePoint as a collaborative tool, but it is not suited for the purpose and is generally very user un-friendly. It is not intuitive and we have very few persons with any competency in it. Porter is easy to pick up and the new interface is very intuitive, and the way that Porter works removes many of the typical layout and formatting choices that made Microsoft Word so difficult for the average employee. It also greatly simplifies and reduces the amount of corrective work that tender support staff used to have to do. We are not aware of any product in the market that comes close to Porter. It is an ideal product that was purpose built for collaborative writing.
    Incentivized
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    Scalability
    ConnectWise
    Connectwise Sell is listening and building their software to fit the needs of their customers. Sell is consistently looking to us for feedback and making sure their product is working for us as partners/customers. We feel we are generally behind on getting to know their updates and software upgrades. They are a great vendor and wonderful corporation.
    Incentivized
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    OpenText
    No answers on this topic
    Xait
    I just love the system
    Incentivized
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    Return on Investment
    ConnectWise
    • Customer satisfaction improvement. It's an impressive and professional way to present information that our customers appreciate. They not only have a clear way of knowing exactly what is being proposed, but now have another method they can use to easily track and organize approved/ not-approved quotes.
    • Improved brand consistency. We have a reputable, trusted image that projects across our client portfolio (not to mention within our community) and this system helps to promote and maintain our transparency and professional image.
    • Following up and referencing past quotes is made easy and quickly, which has benefited us from a time-cost savings perspective.
    Incentivized
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    OpenText
    • It allowed us to become HIPAA compliant with email.
    • It integrates seamlessly into our current email interface.
    • Support we have received has been excellent. Always timely.
    Incentivized
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    Xait
    • Too soon to tell. Right now we're still at the near end of the value chain - it still seems expensive given the outputs to date. But we have a lower proposal volume than some companies, so you need to factor that in.
    • Also, the named user licensing is restrictive and problematic in a small company where people perform multiple roles and may dip in and out of the proposal development process over a period of weeks or months. A concurrent user model would be much, much better for us, though I understand you'd need to figure out a way to handle email notifications.
    Incentivized
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    ScreenShots

    ConnectWise CPQ Screenshots

    Screenshot of Sell DashboardScreenshot of Sell EtilizeScreenshot of Sell IntelScreenshot of Sell Order Porter E-SignatureScreenshot of Sell Place Order

    OpenText SendSecure Screenshots

    Screenshot of Ephemeral SafeBoxScreenshot of Seamless integration with Outlook (Office 365)

    XaitPorter Screenshots

    Screenshot of XaitPorter - Document WorkspaceScreenshot of XaitPorter - DashboardScreenshot of XaitPorter - Edit PictureScreenshot of XaitPorter - Edit CommentScreenshot of XaitPorter - Export PDF