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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise CPQ

    Score9.1 out of 10
    N/AConnectWise CPQ (formerly ConnectWise Sell, and Quosal) is the quote and proposal solution of the ConnectWise Suite. With ConnectWise Sell, users can create professional technology quotes and proposals that include rich product information, cover letters, and statements of work in minutes and automatically update their sales pipelines accordingly. The vendor says key benefits include: Save time creating IT quotes and proposals through automation …N/A

    Pipeline CRM

    Score5.2 out of 10
    N/AFounded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.

    $29

    per month

    Pricing
    ConnectWise CPQPipeline CRM
    Editions & Modules
    No answers on this topic
    Start
    $300
    per year per user
    Develop
    $396
    per year per user
    Develop
    $588
    per year per user
    Offerings
    Pricing Offerings
    ConnectWise CPQPipeline CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    ConnectWise CPQPipeline CRM
    CPQ
    Comparison of CPQ features of ConnectWise CPQ and Pipeline CRM
    Feature
    ConnectWise CPQ
    9.2
    44 Ratings
    5% above category average
    Pipeline CRM
    -
    Ratings
    Quote sharing/sending10.044 Ratings00 Ratings
    Product configuration10.042 Ratings00 Ratings
    Configuration options10.042 Ratings00 Ratings
    Pricing rules7.743 Ratings00 Ratings
    Price adjustment10.044 Ratings00 Ratings
    Purchase history and open contracts10.038 Ratings00 Ratings
    Guided selling/Sales portal8.838 Ratings00 Ratings
    CPQ reporting & analytics6.035 Ratings00 Ratings
    CPQ-CRM integration10.041 Ratings00 Ratings
    Attachments to quotes10.041 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of ConnectWise CPQ and Pipeline CRM
    Feature
    ConnectWise CPQ
    -
    Ratings
    Pipeline CRM
    6.9
    5 Ratings
    13% below category average
    Customer data management / contact management00 Ratings8.05 Ratings
    Workflow management00 Ratings8.05 Ratings
    Territory management00 Ratings7.04 Ratings
    Opportunity management00 Ratings8.05 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings4.05 Ratings
    Contract management00 Ratings5.05 Ratings
    Quote & order management00 Ratings6.03 Ratings
    Interaction tracking00 Ratings9.05 Ratings
    Channel / partner relationship management00 Ratings7.04 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of ConnectWise CPQ and Pipeline CRM
    Feature
    ConnectWise CPQ
    -
    Ratings
    Pipeline CRM
    7.8
    3 Ratings
    1% above category average
    Case management00 Ratings7.03 Ratings
    Call center management00 Ratings8.21 Ratings
    Help desk management00 Ratings8.21 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of ConnectWise CPQ and Pipeline CRM
    Feature
    ConnectWise CPQ
    -
    Ratings
    Pipeline CRM
    5.0
    4 Ratings
    43% below category average
    Lead management00 Ratings8.04 Ratings
    Email marketing00 Ratings2.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of ConnectWise CPQ and Pipeline CRM
    Feature
    ConnectWise CPQ
    -
    Ratings
    Pipeline CRM
    4.5
    5 Ratings
    52% below category average
    Task management00 Ratings3.04 Ratings
    Billing and invoicing management00 Ratings5.53 Ratings
    Reporting00 Ratings5.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of ConnectWise CPQ and Pipeline CRM
    Feature
    ConnectWise CPQ
    -
    Ratings
    Pipeline CRM
    6.7
    5 Ratings
    13% below category average
    Forecasting00 Ratings8.03 Ratings
    Pipeline visualization00 Ratings5.05 Ratings
    Customizable reports00 Ratings7.05 Ratings
    Customization
    Comparison of Customization features of ConnectWise CPQ and Pipeline CRM
    Feature
    ConnectWise CPQ
    -
    Ratings
    Pipeline CRM
    9.5
    5 Ratings
    22% above category average
    Custom fields00 Ratings10.05 Ratings
    Custom objects00 Ratings10.05 Ratings
    Scripting environment00 Ratings8.21 Ratings
    API for custom integration00 Ratings10.05 Ratings
    Security
    Comparison of Security features of ConnectWise CPQ and Pipeline CRM
    Feature
    ConnectWise CPQ
    -
    Ratings
    Pipeline CRM
    6.0
    3 Ratings
    33% below category average
    Single sign-on capability00 Ratings6.02 Ratings
    Role-based user permissions00 Ratings6.02 Ratings
    Social CRM
    Comparison of Social CRM features of ConnectWise CPQ and Pipeline CRM
    Feature
    ConnectWise CPQ
    -
    Ratings
    Pipeline CRM
    8.1
    2 Ratings
    8% above category average
    Social data00 Ratings8.12 Ratings
    Social engagement00 Ratings8.21 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of ConnectWise CPQ and Pipeline CRM
    Feature
    ConnectWise CPQ
    -
    Ratings
    Pipeline CRM
    4.6
    3 Ratings
    48% below category average
    Marketing automation00 Ratings2.03 Ratings
    Compensation management00 Ratings7.31 Ratings
    Platform
    Comparison of Platform features of ConnectWise CPQ and Pipeline CRM
    Feature
    ConnectWise CPQ
    -
    Ratings
    Pipeline CRM
    8.0
    5 Ratings
    5% above category average
    Mobile access00 Ratings8.05 Ratings
    Best Alternatives
    ConnectWise CPQPipeline CRM
    Small Businesses
    QuoteWerks
    Score9.8 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    QuoteWerks
    Score9.8 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Agentforce Revenue Management
    Score8.6 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnectWise CPQPipeline CRM
    Likelihood to Recommend
    10.0
    (50 ratings)
    7.0
    (6 ratings)
    Likelihood to Renew
    1.0
    (10 ratings)
    7.0
    (1 ratings)
    Usability
    9.8
    (8 ratings)
    9.0
    (1 ratings)
    Performance
    6.3
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    5.9
    (8 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    8.8
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    ConnectWise CPQPipeline CRM
    Likelihood to Recommend
    ConnectWise
    The most powerful features are the fact that you can see when your clients have viewed your quote, and that it can pull in real-time information about the products you are selling. It is all online-based, so you can use it from anywhere which is a big advantage over other quoting tools that I have used. We don't use the procurement capabilities, but for quoting pricing and customer visibility it works fantastically.
    Incentivized
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    Pipeline CRM PipelineDeals
    If you have a small business where you are trying to keep things simple, then PipelineDeals is a perfect fit. Once you get to where you are wanting to tie your marketing efforts and create marketing campaigns that are tied to leads, it starts to miss the mark
    Incentivized
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    Pros
    ConnectWise
    • ConnectWise Sell does an excellent job of neatly presenting quotes and proposals to the end user. There are multiple different options for the look and function of the quotes. There are also options for custom quote templates that are designed directly for your organization.
    • ConnectWise Sell does a reasonably good job of connecting to and working with Autotask. It took our organization about 6 months to figure out the correct way to flow from quote to invoice with our systems. Sell will easily pull in your customer information from Autotask into a quote and allow you to send the quote direct from your email.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    • Flexibility: It provides the flexibility to set it up how you want to use it. Customization is beyond what you probably want or need.
    • Reporting: We were able to setup all types of reporting and tracking.
    • Ease of Use: While the platform was powerful, it was always easy to use.
    Incentivized
    Read full review
    Cons
    ConnectWise
    • I'd like to see ConnectWise Sell develop a more user-friendly environment for advanced form and template design that doesn't require developer skills or consulting engagements. in order for us to develop these forms makes us reliant on consultants. These engagements are worth the cost, but sometimes we just don't have time to wait for them to be delivered.
    • I'd like to see ConnectWise Sell automatically generate a quote for items such as warranties or services that are expiring in ConnectWise Manage. This would save us a tremendous amount of time preparing quotes.
    • I'd like to see a new version automatically created when changes are made to a quote with the ability to reverse or revert back to a particular version. Sometimes people make mistakes and delete or change something they shouldn't have. Or customers want a change to version 1 only to change their minds when you send them the updated one, and want to go back to the original one.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    • I wouldn't say no areas for improvement exist, but I will say that PipelineDeals takes customer input, shared product roadmap, and supports what they have very nicely. What they provide works out-of-the-box. Improvements can always be made with respect to pre-packaged integration with 3rd party services/solutions, and with extended attributes, but you also want to avoid something that attempts to boil the ocean.
    Incentivized
    Read full review
    Likelihood to Renew
    ConnectWise
    We are in our 4th year with Quosal and fully expect to renew again and again. With their development of additional features such as the Order Porter, Visual Quoting and others, we see the adoption rates continuing to rise while making our time to quoted shorter and shorter. Quosal and ConnecWise's vision of automated quoting is an exciting frontier that we are very happy to be a part of
    Read full review
    Pipeline CRM PipelineDeals
    If we can integrate and easily export and clean all of our data such that it can be used for multiple purposes, i.e. outreach to guests, sending out newsletters to subscribers, doing research and tracking progress, we will definitely renew
    Incentivized
    Read full review
    Usability
    ConnectWise
    Quosal is a very solid product with a LOT of functionality. Quosal has two main products that they offer, 'Quosal Sell' and 'Quosal Create.' If you are looking for an "out-of-the-box" or "ready to use" quoting software, I would recommend Quosal Sell. If you are interested exploring advanced functionality and integration or have a resource on staff willing to assume an "admin" role, I would highly recommend Quosal Create.
    Read full review
    Pipeline CRM PipelineDeals
    The user interface is simple and easy to navigate. Anyone who is overwhelmed with some of the more complicated CRM systems will definitely enjoy the simplicity of what PipelineDeals has to offer
    Incentivized
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    Performance
    ConnectWise
    I dont think we use this tool to potential
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    No answers on this topic
    Support Rating
    ConnectWise
    Have to wait till 11pm EST time to get someone knowledgeable. That sucks truly. Almost half my day is gone. They need to provide premium support, where I can contact a "real" Quosal rep, anytime of the day or night 24/7
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    Any time I have had questions or issues that have come up I've always been able to get a quick response and a resolution to what I was needing.
    Incentivized
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    Implementation Rating
    ConnectWise
    Great implementation, the Quosal team has a smart and well planned process to guide your team through the process. More importantly, they understand the challenges with change and user adoption.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    No answers on this topic
    Alternatives Considered
    ConnectWise
    When it comes to the quoting layout Sell gives you so many more customization options. The item inventory is also easier to maintain. Sell is by far the best selling module that I have used thus far and it has helped keep us more organized.
    Incentivized
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    Pipeline CRM PipelineDeals
    The cost is much better and it is much easier to use. Salesforce was way too robust and I never want to hire a consultant to set up a CRM. PipelineDeals CRM has the best visibility of our sales efforts.
    Incentivized
    Read full review
    Scalability
    ConnectWise
    Connectwise Sell is listening and building their software to fit the needs of their customers. Sell is consistently looking to us for feedback and making sure their product is working for us as partners/customers. We feel we are generally behind on getting to know their updates and software upgrades. They are a great vendor and wonderful corporation.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    No answers on this topic
    Return on Investment
    ConnectWise
    • Customer satisfaction improvement. It's an impressive and professional way to present information that our customers appreciate. They not only have a clear way of knowing exactly what is being proposed, but now have another method they can use to easily track and organize approved/ not-approved quotes.
    • Improved brand consistency. We have a reputable, trusted image that projects across our client portfolio (not to mention within our community) and this system helps to promote and maintain our transparency and professional image.
    • Following up and referencing past quotes is made easy and quickly, which has benefited us from a time-cost savings perspective.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    • Has made us understand sales tactics that are working
    • Easily create forecasting on growth in multiple categories
    • Understand our process and what we need to improve on in closing deals
    Incentivized
    Read full review
    ScreenShots

    ConnectWise CPQ Screenshots

    Screenshot of Sell DashboardScreenshot of Sell EtilizeScreenshot of Sell IntelScreenshot of Sell Order Porter E-SignatureScreenshot of Sell Place Order

    Pipeline CRM Screenshots

    Screenshot of the Pipeline CRM main dashboardScreenshot of a Kanban viewScreenshot of a lead list viewScreenshot of the Pipeline CRM Help Center and Resources