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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SharpSpring (discontinued)

    Score8 out of 10
    Small Businesses (1-50 employees)
    SharpSpring was a full-funnel marketing and sales automation platform that united marketing and sales teams to launch and track targeted campaigns and personalize every interaction to engage and convert more customers and drive revenue. It was acquired by Constant Contact and sold for a time as simply Constant Contact Lead Gen & CRM, or SharpSpring by Constant Contact. This product, and the former SharpSpring have since been discontinued, and are no longer sold apart fromN/A

    Korero

    Score8.9 out of 10
    Small Businesses (1-50 employees)
    Korero is designed to be a one stop solution for Customer Relationship Management, Collaboration and Communication combined with Automation features to empower and make your sales team highly effective and productive. Primarily focused on the B2B and Small & Medium Enterprises sector, Korero boasts a simplified User Interface for a great User Experience. Korero is available as a Software as a Service solution – pay as you go, cloud enabled with an omnichannel presence (Android…

    $10

    per user

    Pricing
    SharpSpring (discontinued)Korero
    Editions & Modules
    No answers on this topic
    Basic
    $10.00
    per user
    Professional
    $22.00
    per user
    Offerings
    Pricing Offerings
    SharpSpring (discontinued)Korero
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Pricing is computed on a monthly basis, exclusive of VAT and minimum time is 1 month.
    More Pricing Information
    Community Pulse
    SharpSpring (discontinued)Korero
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Innoverenit
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    144 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    143 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    148 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    124 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    125 Answers
    No answers on this topic
    Features
    SharpSpring (discontinued)Korero
    Email & Online Marketing
    Comparison of Email & Online Marketing features of SharpSpring (discontinued) and Korero
    Feature
    SharpSpring (discontinued)
    7.1
    509 Ratings
    9% below category average
    Korero
    -
    Ratings
    WYSIWYG email editor9.0469 Ratings00 Ratings
    Dynamic content7.2452 Ratings00 Ratings
    Landing pages7.0441 Ratings00 Ratings
    A/B testing6.0396 Ratings00 Ratings
    Mobile optimization8.0427 Ratings00 Ratings
    Email deliverability reporting8.0497 Ratings00 Ratings
    List management6.0499 Ratings00 Ratings
    Triggered drip sequences6.0474 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of SharpSpring (discontinued) and Korero
    Feature
    SharpSpring (discontinued)
    8.5
    498 Ratings
    15% above category average
    Korero
    -
    Ratings
    Lead nurturing automation8.0485 Ratings00 Ratings
    Lead scoring and grading9.0491 Ratings00 Ratings
    Data quality management8.0467 Ratings00 Ratings
    Automated sales alerts and tasks9.0463 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of SharpSpring (discontinued) and Korero
    Feature
    SharpSpring (discontinued)
    7.6
    400 Ratings
    5% above category average
    Korero
    -
    Ratings
    Calendaring8.1338 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of SharpSpring (discontinued) and Korero
    Feature
    SharpSpring (discontinued)
    3.7
    495 Ratings
    59% below category average
    Korero
    -
    Ratings
    Dashboards4.0487 Ratings00 Ratings
    Standard reports4.0487 Ratings00 Ratings
    Custom reports3.0448 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of SharpSpring (discontinued) and Korero
    Feature
    SharpSpring (discontinued)
    7.8
    467 Ratings
    6% above category average
    Korero
    -
    Ratings
    API8.0365 Ratings00 Ratings
    Role-based workflow & approvals8.0403 Ratings00 Ratings
    Customizability8.6439 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of SharpSpring (discontinued) and Korero
    Feature
    SharpSpring (discontinued)
    -
    Ratings
    Korero
    8.2
    3 Ratings
    5% above category average
    Customer data management / contact management00 Ratings8.23 Ratings
    Workflow management00 Ratings8.13 Ratings
    Opportunity management00 Ratings8.43 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.11 Ratings
    Quote & order management00 Ratings7.13 Ratings
    Channel / partner relationship management00 Ratings8.21 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of SharpSpring (discontinued) and Korero
    Feature
    SharpSpring (discontinued)
    -
    Ratings
    Korero
    7.5
    3 Ratings
    3% below category average
    Case management00 Ratings8.13 Ratings
    Help desk management00 Ratings6.93 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of SharpSpring (discontinued) and Korero
    Feature
    SharpSpring (discontinued)
    -
    Ratings
    Korero
    7.8
    3 Ratings
    1% above category average
    Lead management00 Ratings7.93 Ratings
    Email marketing00 Ratings7.72 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of SharpSpring (discontinued) and Korero
    Feature
    SharpSpring (discontinued)
    -
    Ratings
    Korero
    8.3
    3 Ratings
    8% above category average
    Task management00 Ratings8.63 Ratings
    Billing and invoicing management00 Ratings8.13 Ratings
    Reporting00 Ratings8.12 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of SharpSpring (discontinued) and Korero
    Feature
    SharpSpring (discontinued)
    -
    Ratings
    Korero
    8.5
    3 Ratings
    11% above category average
    Pipeline visualization00 Ratings8.53 Ratings
    Customization
    Comparison of Customization features of SharpSpring (discontinued) and Korero
    Feature
    SharpSpring (discontinued)
    -
    Ratings
    Korero
    8.1
    3 Ratings
    6% above category average
    Custom fields00 Ratings7.43 Ratings
    Scripting environment00 Ratings8.62 Ratings
    API for custom integration00 Ratings8.21 Ratings
    Social CRM
    Comparison of Social CRM features of SharpSpring (discontinued) and Korero
    Feature
    SharpSpring (discontinued)
    -
    Ratings
    Korero
    6.4
    1 Ratings
    16% below category average
    Social data00 Ratings6.41 Ratings
    Platform
    Comparison of Platform features of SharpSpring (discontinued) and Korero
    Feature
    SharpSpring (discontinued)
    -
    Ratings
    Korero
    8.1
    3 Ratings
    6% above category average
    Mobile access00 Ratings8.13 Ratings
    Security
    Comparison of Security features of SharpSpring (discontinued) and Korero
    Feature
    SharpSpring (discontinued)
    -
    Ratings
    Korero
    8.5
    3 Ratings
    1% above category average
    Role-based user permissions00 Ratings8.53 Ratings
    Best Alternatives
    SharpSpring (discontinued)Korero
    Small Businesses
    BenchmarkONE
    Score8 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Kintone
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SharpSpring (discontinued)Korero
    Likelihood to Recommend
    8.0
    (523 ratings)
    8.8
    (3 ratings)
    Likelihood to Renew
    8.1
    (32 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (71 ratings)
    8.5
    (3 ratings)
    Availability
    7.8
    (2 ratings)
    -
    (0 ratings)
    Performance
    3.2
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (71 ratings)
    7.9
    (3 ratings)
    Online Training
    4.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.5
    (10 ratings)
    -
    (0 ratings)
    Configurability
    4.5
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    4.5
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    2.9
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SharpSpring (discontinued)Korero
    Likelihood to Recommend
    Discontinued Products
    SharpSpring is great for creating and tracking campaigns that span multiple channels. With the Salesforce integration, we are able to keep our Sales team focused inside Salesforce without them needing to learn a new tool. Our Marketing team uses SharpSpring to nurture leads before handing them off to the Sales team. Though the features are available, SharpSpring would not be suitable for social media management or blogs; our third-party tools do a better job at that.
    Incentivized
    Read full review
    Innoverenit
    Korero would be the best choice for freelance professionals, small and medium size companies, in my opinion. It is also a great platform for those who are looking for ATS and CRM together at an affordable price. For a one man company it becomes expensive to buy software and manage relationships and recruitment process online and in that scenario Korero platform comes handy with its offerings and price. Its relatively new in the market so I would say they can bring more add-ons with time but for now I feel it has a lot of potential to support the recruiters like me and many other businesses.
    Read full review
    Pros
    Discontinued Products
    • Their Emailers are very easy to construct and user-friendly. It takes your Newsletter and sales emails to the next level, especially with the action groups and trigger functionalities.
    • The life of the lead functionality allows you to see when leads get warmer, so you know when to send them what. Helps improve conversions.
    Read full review
    Innoverenit
    • User friendly
    • Great support
    • Very affordable
    • Simple to use
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
    • Sometimes confusing between types of workflows to use. Opportunity versus visual.
    • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
    Incentivized
    Read full review
    Innoverenit
    • UI and UX
    • They provide good support but it can be improved
    Read full review
    Likelihood to Renew
    Discontinued Products
    We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
    Incentivized
    Read full review
    Innoverenit
    No answers on this topic
    Usability
    Discontinued Products
    This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
    Incentivized
    Read full review
    Innoverenit
    I’m pretty happy with Korero as it gives me an easy to use interface and a holistic view for my sales and recruitment requirements. It helps me keep a tab on various open opportunities and ones in the pipeline. At this point of time, my business requirements are well met.
    Read full review
    Support Rating
    Discontinued Products
    The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
    Incentivized
    Read full review
    Innoverenit
    The support team is open for discussions and to look into to improve the system that is suits for us. If needed they are always available and they solve problems very fast. They give us the feeling that we are important for them. They don’t charge extra for any small questions. The support is very friendly.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
    Incentivized
    Read full review
    Innoverenit
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    We use different CRMs for different clients, mostly due to budget and other requirements. SharpSpring from Constant Contact is in the middle, price-wise, but is slightly more user-friendly than ActiveCampaign when it comes to certain things, such as drip campaigns and workflows. Though the price can be prohibitive to some clients, it is extremely robust. I definitely prefer the list-building, the ability to send smart emails and the WYSIWYG editor.
    Incentivized
    Read full review
    Innoverenit
    Price point is a great advantage as it combines ATS and CRM . Easy to navigate and the best part is if I feel something is missing and needs improvement, I leave feedback and the company acts upon it. The support team is very responsive and my work has never been hindered.
    Read full review
    Return on Investment
    Discontinued Products
    • Streamlined Processes - sales and marketing are now all in the same place.
    • Reduced Number of Platforms/Tools - CRM/lead management, email, automation, landing pages, forms, etc are all in the same place rather than using multiple tools.
    • Time-saving - sales pipeline is very easy to use for sales. For marketing, we have dozens of workflows that eliminate much of our manual processes from the past.
    • Return on Investment - We're more focused on moving the building the business than ever before because SharpSpring has simplified so many of our business operations and we're seeing massive results!
    • Lead generation - Up SIGNIFICANTLY (between 3x & 4x) since setting up SharpSpring.
    Read full review
    Innoverenit
    • Increased sales' achievements by considerable number
    Read full review
    ScreenShots

    Korero Screenshots

    Screenshot of Out-of-the-box Analytics - Pre configured Key Performance Indicators, Configurable Fiscal period settings, Real time Business performance reports for CEOs & Sales leadersScreenshot of Workflows integrated with Opportunity lifecycle,  ensures task governance  to deliver high quality quotesScreenshot of Approvals management - Easy configuration of processes for managing ApprovalsScreenshot of Perspectives view - Tile layout with analytics presented on Click of PulseScreenshot of Collaboration - Break the Silos - include users from other functions / disciplines, also extend invite to your alliance partners as collaboratorsScreenshot of Automation of Leads management and distribution