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Constant Contact vs. SAP BusinessObjects Business Intelligence

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Constant Contact

    Score8 out of 10
    N/AConstant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses.

    $12

    per month

    SAP BusinessObjects Business Intelligence

    Score7 out of 10
    N/AThe SAP® BusinessObjects™ Business Intelligence Platform provides users with ad hoc queries, reporting, data visualizations, and analysis tools. Its integrated, unified infrastructure aims to offer scalability from one-to-many tools and interfaces on-premise, in the cloud, or as a hybrid approach.N/A
    Pricing
    Constant ContactSAP BusinessObjects Business Intelligence
    Editions & Modules
    Lite
    Starting at $12.00
    per month
    Standard
    Starting at $35.00
    per month
    Premium
    Starting at $80.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Constant ContactSAP BusinessObjects Business Intelligence
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe SMS Marketing tool can be added to any Standard or Premium Constant Contact account. SMS is only available in the US for Standard and Premium paid plans. SMS can be added when logged in to an account after purchase. Plans start at $10/month for up to 500 messages.—
    More Pricing Information
    Community Pulse
    Constant ContactSAP BusinessObjects Business Intelligence
    Considered Both Products
    Constant Contact
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    61 Answers
    81%
    Would buy again
    13 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    61 Answers
    86%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    61 Answers
    81%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    42 Answers
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    46 Answers
    85%
    Implementation went as expected
    11 Answers
    Features
    Constant ContactSAP BusinessObjects Business Intelligence
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Constant Contact and SAP BusinessObjects Business Intelligence
    Feature
    Constant Contact
    9.0
    120 Ratings
    11% above category average
    SAP BusinessObjects Business Intelligence
    -
    Ratings
    WYSIWYG email editor9.7102 Ratings00 Ratings
    Dynamic content9.7104 Ratings00 Ratings
    Ability to test dynamic content8.582 Ratings00 Ratings
    Landing pages9.378 Ratings00 Ratings
    A/B testing8.473 Ratings00 Ratings
    Mobile optimization8.686 Ratings00 Ratings
    Email deliverability reporting9.9116 Ratings00 Ratings
    List management9.3118 Ratings00 Ratings
    Triggered drip sequences8.062 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Constant Contact and SAP BusinessObjects Business Intelligence
    Feature
    Constant Contact
    8.5
    117 Ratings
    11% above category average
    SAP BusinessObjects Business Intelligence
    -
    Ratings
    Dashboards8.488 Ratings00 Ratings
    Standard reports9.8115 Ratings00 Ratings
    Custom reports7.558 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Constant Contact and SAP BusinessObjects Business Intelligence
    Feature
    Constant Contact
    8.4
    69 Ratings
    3% above category average
    SAP BusinessObjects Business Intelligence
    -
    Ratings
    URL Validation8.231 Ratings00 Ratings
    Link Tracking7.934 Ratings00 Ratings
    Image Validation8.932 Ratings00 Ratings
    Inbox Display8.635 Ratings00 Ratings
    Email Accessibility Tools7.928 Ratings00 Ratings
    Spelling and Grammar Check9.856 Ratings00 Ratings
    Spam Testing6.026 Ratings00 Ratings
    Email Previews9.968 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Constant Contact and SAP BusinessObjects Business Intelligence
    Feature
    Constant Contact
    -
    Ratings
    SAP BusinessObjects Business Intelligence
    7.8
    56 Ratings
    5% below category average
    Pixel Perfect reports00 Ratings8.550 Ratings
    Customizable dashboards00 Ratings6.752 Ratings
    Report Formatting Templates00 Ratings8.251 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Constant Contact and SAP BusinessObjects Business Intelligence
    Feature
    Constant Contact
    -
    Ratings
    SAP BusinessObjects Business Intelligence
    7.1
    53 Ratings
    12% below category average
    Drill-down analysis00 Ratings6.452 Ratings
    Formatting capabilities00 Ratings6.551 Ratings
    Integration with R or other statistical packages00 Ratings8.335 Ratings
    Report sharing and collaboration00 Ratings7.352 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Constant Contact and SAP BusinessObjects Business Intelligence
    Feature
    Constant Contact
    -
    Ratings
    SAP BusinessObjects Business Intelligence
    7.8
    53 Ratings
    5% below category average
    Publish to Web00 Ratings8.344 Ratings
    Publish to PDF00 Ratings8.251 Ratings
    Report Versioning00 Ratings7.646 Ratings
    Report Delivery Scheduling00 Ratings8.052 Ratings
    Delivery to Remote Servers00 Ratings6.931 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Constant Contact and SAP BusinessObjects Business Intelligence
    Feature
    Constant Contact
    -
    Ratings
    SAP BusinessObjects Business Intelligence
    6.0
    48 Ratings
    28% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings5.846 Ratings
    Location Analytics / Geographic Visualization00 Ratings6.143 Ratings
    Predictive Analytics00 Ratings6.042 Ratings
    Pattern Recognition and Data Mining00 Ratings6.16 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Constant Contact and SAP BusinessObjects Business Intelligence
    Feature
    Constant Contact
    -
    Ratings
    SAP BusinessObjects Business Intelligence
    7.4
    53 Ratings
    14% below category average
    Multi-User Support (named login)00 Ratings7.953 Ratings
    Role-Based Security Model00 Ratings7.251 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings7.450 Ratings
    Report-Level Access Control00 Ratings7.27 Ratings
    Single Sign-On (SSO)00 Ratings7.234 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Constant Contact and SAP BusinessObjects Business Intelligence
    Feature
    Constant Contact
    -
    Ratings
    SAP BusinessObjects Business Intelligence
    6.4
    38 Ratings
    19% below category average
    Responsive Design for Web Access00 Ratings5.637 Ratings
    Mobile Application00 Ratings5.332 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings5.534 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Constant Contact and SAP BusinessObjects Business Intelligence
    Feature
    Constant Contact
    -
    Ratings
    SAP BusinessObjects Business Intelligence
    7.9
    28 Ratings
    2% above category average
    REST API00 Ratings8.124 Ratings
    Javascript API00 Ratings7.723 Ratings
    iFrames00 Ratings8.221 Ratings
    Java API00 Ratings7.526 Ratings
    Themeable User Interface (UI)00 Ratings7.624 Ratings
    Customizable Platform (Open Source)00 Ratings8.622 Ratings
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    Campaign Monitor by Marigold
    Score9 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Constant ContactSAP BusinessObjects Business Intelligence
    Likelihood to Recommend
    9.8
    (135 ratings)
    7.1
    (78 ratings)
    Likelihood to Renew
    9.9
    (23 ratings)
    8.3
    (24 ratings)
    Usability
    10.0
    (12 ratings)
    6.6
    (21 ratings)
    Availability
    9.0
    (2 ratings)
    10.0
    (5 ratings)
    Performance
    10.0
    (2 ratings)
    9.0
    (10 ratings)
    Support Rating
    10.0
    (9 ratings)
    8.6
    (16 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (4 ratings)
    Online Training
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    9.0
    (8 ratings)
    Configurability
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (45 ratings)
    Data Sources
    -
    (0 ratings)
    8.3
    (45 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Constant ContactSAP BusinessObjects Business Intelligence
    Likelihood to Recommend
    Constant Contact
    Constant Contact is an excellent tool for sending out flyers and newsletters. However, I feel the content's appearance is typically all the same. When I receive an email from Constant Contact, I can immediately identify it - the templates usually all look the same. When sending out communications with images, it is easy to use Constant Contact and link webpages. However, the email layout is always vertical and can get very lengthy. I prefer a more flip-book approach with options to flip the page.
    Incentivized
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    SAP
    As mentioned earlier reporting was a big headache for us and the tools we used didn't support large data sets and visualization Performing analytics with such data sets was cumbersome and later post using this SAP BusinessObjects Business Intelligence we were able to correlate different data sets and prepare the dashboard pretty easier which were helpful and easier to understand.
    Incentivized
    Read full review
    Pros
    Constant Contact
    • Market segmentation is great: my main segmentation is by region because that's how our sales team is divided.
    • Lists: making customized email lists is easy and intuitive; the custom fields allow some flexibility in case our fields don't exactly line up with Constant Contact's.
    • Campaigns: creating campaigns is quick and simple. I especially appreciate the 'resend to non-openers' option. I am constantly using this feature.
    • Subject line generator: I like using the recommended subject lines. I'm able to plug in their recommended ideas, or sometimes, this feature helps me generate my own ideas.
    Read full review
    SAP
    • This software is easy to initially learn, and very powerful in producing reusable reports.
    • It is much faster than my company's internal manual queries. The ability to build off of a saved query and share queries to other users is a great positive.
    • My favorite part is that you can run queries in the background and it does not interfere with your current work or slow your computer down.
    Incentivized
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    Cons
    Constant Contact
    • It would be nice if we had more customizable options for emails - like moving around pictures and text boxes, rather than a set spot for everything to go.
    • I would like it if multiple people could work on a document at one time. So if I'm in charge of graphics, I can get those updated while someone else is entering content, etc.
    Incentivized
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    SAP
    • The installation can be very complex and time-consuming, it requires a lot of planning and foresight as to what role the software will play in the organization.
    • The software has a relatively large learning curve that takes dedicated users months to get comfortable with, the UI is a bit intimidating for new users.
    • SAP could organize their help better, it can be difficult to find dependable solutions to issues via their website and support channels.
    Incentivized
    Read full review
    Likelihood to Renew
    Constant Contact
    There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
    Read full review
    SAP
    The institution has decided to move in a different direction, and will be using MSBI for reporting. I have been very happy with the Business Objects suite of tools, and will continue to use them heavily until we make the transition.
    Incentivized
    Read full review
    Usability
    Constant Contact
    There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
    Read full review
    SAP
    From a server and client side perspective. the Business Intelligence Platform provides a foundation for all aspects of content development, distribution, analysis, collaboration and self service. Ease of use from targeted content delivery through controlled accessibility. Content exporting in the format of the users choice. Scheduling for internal or external delivery. Public and private folders for secure content access when requied. Web based for viewing on the users device of choice without the need to download additional applications.
    Incentivized
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    Reliability and Availability
    Constant Contact
    No major problems in sending out the email campaigns and accessing the analytics
    Incentivized
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    SAP
    When we implemented 3.1, we had a tough time managing the system: It took almost a year to stabilize.

    With 4.0, we want to roll out to more users, and are holding back because of fears about the performance issue
    Read full review
    Performance
    Constant Contact
    The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
    Read full review
    SAP
    Overall, the tool (Web Intelligence 4.2) is fast and solid. One issue is a dependability on JAVA for a full feature report creation/edit capabilities (as opposed to limited HTML option). Second, planned end of JAVA support by major browsers (Chrome is already not supporting JAVA applet).
    Read full review
    Support Rating
    Constant Contact
    I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
    Read full review
    SAP
    SAP has released various versions of SAP BO BI. starting from 3.1 and going to 4.0,4.1,4.2 and latest being 4.3. SAP provides support to these new versions. As new versions keep on coming, support for the very old software goes out of scope from SAP. it is when the different organization plans to get their BO content migrated from a lower version to a newer version. The newer version had definitely added functionality and features which ease the work of users.
    Incentivized
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    In-Person Training
    Constant Contact
    No answers on this topic
    SAP
    SAP authorized training is best, Please go ahead with it. Even lot of online training options/videos available for self learning
    Incentivized
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    Online Training
    Constant Contact
    No answers on this topic
    SAP
    I haven't used it or got feedback from the end user.

    Content looks to be pretty detailed. Focused on SQL but not BW.
    Read full review
    Implementation Rating
    Constant Contact
    Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
    Read full review
    SAP
    Hire specialists and experienced staff. Mix some beginners so that everyone is not a leader but a learner too. Plan well; architect well; break down implementation in small steps and move towards larger steps. Create a centralized and authorized SAP Business Objects implementation team.
    Incentivized
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    Alternatives Considered
    Constant Contact
    Constant Contact is much more intuitive for people who are not tech-savvy. Also, while sendgrid offered more options in it's drag and drop interface, it displayed differently across different email clients, which made it very cumbersome to use. It also took much longer to upload contact lists and it was harder to manage existing contacts. Performance in sendgrid was much slower as well, and the Preview feature was quite buggy. Our team initially chose sendgrid because of the integration options that it's API offered, but we ultimately switched to Constant Contact because it was much easier to build campaigns and better suited our requirements.
    Read full review
    SAP
    We selected SAP BusinessObjects Business Intelligence (BI) based on price. It can stack up against others in terms of price and honestly, that's about it. Salesforce Commerce does a hell of a better job at handling it. However, in the space of Business Intelligence, SAP can do more, and that's why at the end we went with it
    Incentivized
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    Scalability
    Constant Contact
    Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
    Incentivized
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    SAP
    SAP BusinessObjects Business Intelligence (BI) Platform supports SOA Service Oriented Architecture. You can start/restart/enable/disable all the servers. You can seamless do load balancing and clustering. It supports all leading application and web server. Supports LDAP SSO integration. People who can work on excel with training they can work on SAP Business Objects Web Intelligence, dashboard, Lumira, Information design tool product suite. Tool is very user friendly and easy to learn and implement
    Incentivized
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    Return on Investment
    Constant Contact
    • I have had nothing but positive impacts from using Constant Contact.
    • The church is large, and there are many subgroups and axillary groups within the church. Setting up specific groups based on responsibility, interest, member goals, and service needs allows me to send information quickly, saving valuable time for other tasks.
    • Constant Contact allows leadership to stay personally engaged with the members I work with, without over-taxing my time. It feels so seamless.
    Incentivized
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    SAP
    • By generating and distributing reports in a timely manner, we were able to save millions of dollars for the company which otherwise would not have been visible.
    • Almost realtime dashboard, saved the company a huge amount by showing the outages and kept the company from buying a tool to do just that.
    • It showed the customers who were not paying the bills and were missing in the system due to some loophole. This was visible by doing reporting on the theft usage of electricity.
    Incentivized
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    ScreenShots

    Constant Contact Screenshots

    Screenshot of the AI Content Generator that can be used to create content for emails, social posts, or SMS.Screenshot of an example automation workflow. These help to ensure a business's marketing is always on.Screenshot of some of the available pre-built email templates, that can be edited with the included drag-and-drop email editor.Screenshot of the Social Posting tool, used to plan and post social media messaging across platforms.Screenshot of the SMS Marketing feature.Screenshot of some of Constant Contact's available integrations.