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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ContactOffice

    Score4 out of 10
    Mid-Size Companies (51-1,000 employees)
    ContactOffice is a private label cloud collaboration suite including messaging, collaboration and mobility technologies. It is a suite of web applications (Mail, Docs, Calendar, Contacts) that are accessible anytime, anywhere and from any device.N/A

    DocuSign

    Score8.7 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    Pricing
    ContactOfficeDocuSign
    Editions & Modules
    No answers on this topic
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    Offerings
    Pricing Offerings
    ContactOfficeDocuSign
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ContactOfficeDocuSign
    Considered Both Products
    ContactOffice
    No answer on this topic
    DocuSign
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    85%
    Would buy again
    79 Answers
    Delivers good value for the price
    No answers on this topic
    84%
    Delivers good value for the price
    66 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    82 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    62 Answers
    Implementation went as expected
    No answers on this topic
    87%
    Implementation went as expected
    67 Answers
    Features
    ContactOfficeDocuSign
    Project Management
    Comparison of Project Management features of ContactOffice and DocuSign
    Feature
    ContactOffice
    7.8
    3 Ratings
    1% above category average
    DocuSign
    -
    Ratings
    Task Management8.73 Ratings00 Ratings
    Gantt Charts7.13 Ratings00 Ratings
    Scheduling8.13 Ratings00 Ratings
    Workflow Automation7.12 Ratings00 Ratings
    Mobile Access7.33 Ratings00 Ratings
    Search7.12 Ratings00 Ratings
    Visual planning tools9.01 Ratings00 Ratings
    Communication
    Comparison of Communication features of ContactOffice and DocuSign
    Feature
    ContactOffice
    7.9
    3 Ratings
    1% below category average
    DocuSign
    -
    Ratings
    Chat8.73 Ratings00 Ratings
    Notifications8.73 Ratings00 Ratings
    Discussions9.02 Ratings00 Ratings
    Surveys8.62 Ratings00 Ratings
    Internal knowledgebase8.02 Ratings00 Ratings
    Integrates with GoToMeeting7.01 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts6.01 Ratings00 Ratings
    Integrates with Outlook7.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of ContactOffice and DocuSign
    Feature
    ContactOffice
    7.9
    3 Ratings
    2% below category average
    DocuSign
    -
    Ratings
    Versioning7.82 Ratings00 Ratings
    Video files7.42 Ratings00 Ratings
    Audio files8.13 Ratings00 Ratings
    Document collaboration9.03 Ratings00 Ratings
    Access control8.12 Ratings00 Ratings
    Advanced security features7.01 Ratings00 Ratings
    Integrates with Google Drive7.92 Ratings00 Ratings
    Best Alternatives
    ContactOfficeDocuSign
    Small Businesses
    Flock
    Score9.5 out of 10
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    OneSpan Sign
    Score9.6 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Conga Sign
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContactOfficeDocuSign
    Likelihood to Recommend
    7.3
    (3 ratings)
    9.0
    (161 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (12 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (19 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (46 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ContactOfficeDocuSign
    Likelihood to Recommend
    ContactOffice
    1. Its cloud-based messaging and collaboration suite includes among others an email solution, calendars, address books, documents, polling tool and more. 2. Handling big data, managing events, and reminders. 3. Rich API allowing for a deep integration of the Contact Office applications. 4. Universal access to your data through desktop and mobile. 5. Almost every device supported.
    Incentivized
    Read full review
    DocuSign
    This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
    Incentivized
    Read full review
    Pros
    ContactOffice
    • Can use it from anywhere, can access your documents, emails and others.
    • Can message your group and arrange meetings, and it will notify you.
    • Can manage tasks.
    • Fairly good customer support
    Incentivized
    Read full review
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
    Read full review
    Cons
    ContactOffice
    • Data safety concerns
    Incentivized
    Read full review
    DocuSign
    • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
    • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
    • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
    Incentivized
    Read full review
    Likelihood to Renew
    ContactOffice
    No answers on this topic
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
    Read full review
    Usability
    ContactOffice
    No answers on this topic
    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
    Read full review
    Reliability and Availability
    ContactOffice
    No answers on this topic
    DocuSign
    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
    Incentivized
    Read full review
    Performance
    ContactOffice
    No answers on this topic
    DocuSign
    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
    Incentivized
    Read full review
    Support Rating
    ContactOffice
    No answers on this topic
    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
    Read full review
    Online Training
    ContactOffice
    No answers on this topic
    DocuSign
    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
    Incentivized
    Read full review
    Implementation Rating
    ContactOffice
    No answers on this topic
    DocuSign
    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
    Read full review
    Alternatives Considered
    ContactOffice
    ContactOffice handles almost all data, all files like doc, pdf, mp3 etc. Task management. Worksection is an all-around project management app that gives users visibility and organization. ContactOffice is a contact management software that helps you to easily manage your data from any computer with a web browser. Worksection is Free: no charge. ContactOffice offers four plans for its Individual version. ContactOffice has more supported Integrations than Worksection.
    Incentivized
    Read full review
    DocuSign
    There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
    Incentivized
    Read full review
    Scalability
    ContactOffice
    No answers on this topic
    DocuSign
    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
    Incentivized
    Read full review
    Return on Investment
    ContactOffice
    • Can get documents from anywhere if you forgot your files.
    • Can connect with anyone in your group, chat, share ideas, and requirements in a single instance.
    Incentivized
    Read full review
    DocuSign
    • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
    • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
    • Love audit trails and the seamless tracking of the status of the document
    Incentivized
    Read full review
    ScreenShots

    ContactOffice Screenshots

    Screenshot of Easily manage your data in your virtual office

    DocuSign Screenshots

    Product screenshotProduct screenshotProduct screenshot