Contactually CRM (discontinued) vs. LeadSquared

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Contactually CRM (discontinued)
Score 8.0 out of 10
N/A
Contactually was a CRM for real estate agents and brokerages, that automatically prompted users to take action with the most important people to prevent things from falling through the cracks. Contactually was acquired by Compass in 2019, and is no longer available.
$69
per month
LeadSquared
Score 7.9 out of 10
N/A
LeadSquared is a marketing automation and CRM platform. It includes landing pages, email marketing, lead management, analytics, connectors, and WordPress Plugins.N/A
Pricing
Contactually CRM (discontinued)LeadSquared
Editions & Modules
Professional
$69.00
per month
Accelerator
$119.00
per month
Marketing Automation Pricing - Basic/Standard/Enterprise/Custom
Visit Website
per month
Sales Execution CRM Pricing - Lite/Pro/Super/Custom
Visit Website
per month
Offerings
Pricing Offerings
Contactually CRM (discontinued)LeadSquared
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$100 Per Account
Additional Details
More Pricing Information
Community Pulse
Contactually CRM (discontinued)LeadSquared
Top Pros
Top Cons
Features
Contactually CRM (discontinued)LeadSquared
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Contactually CRM (discontinued)
9.2
3 Ratings
18% above category average
LeadSquared
-
Ratings
Customer data management / contact management9.93 Ratings00 Ratings
Workflow management9.63 Ratings00 Ratings
Territory management9.01 Ratings00 Ratings
Opportunity management9.42 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.93 Ratings00 Ratings
Contract management6.01 Ratings00 Ratings
Interaction tracking9.93 Ratings00 Ratings
Channel / partner relationship management9.92 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Contactually CRM (discontinued)
9.1
3 Ratings
19% above category average
LeadSquared
-
Ratings
Case management9.73 Ratings00 Ratings
Call center management8.02 Ratings00 Ratings
Help desk management9.73 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Contactually CRM (discontinued)
9.7
3 Ratings
25% above category average
LeadSquared
-
Ratings
Lead management9.93 Ratings00 Ratings
Email marketing9.63 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Contactually CRM (discontinued)
7.0
2 Ratings
8% below category average
LeadSquared
-
Ratings
Task management7.02 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Contactually CRM (discontinued)
7.0
2 Ratings
8% below category average
LeadSquared
-
Ratings
Pipeline visualization7.02 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Contactually CRM (discontinued)
7.0
2 Ratings
8% below category average
LeadSquared
-
Ratings
Custom fields7.02 Ratings00 Ratings
Custom objects7.01 Ratings00 Ratings
Scripting environment7.02 Ratings00 Ratings
API for custom integration7.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Contactually CRM (discontinued)
7.5
2 Ratings
10% below category average
LeadSquared
-
Ratings
Single sign-on capability9.02 Ratings00 Ratings
Role-based user permissions6.01 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Contactually CRM (discontinued)
8.4
3 Ratings
15% above category average
LeadSquared
-
Ratings
Social data9.92 Ratings00 Ratings
Social engagement7.02 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Contactually CRM (discontinued)
9.9
3 Ratings
32% above category average
LeadSquared
-
Ratings
Marketing automation9.93 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Contactually CRM (discontinued)
9.4
3 Ratings
22% above category average
LeadSquared
-
Ratings
Mobile access9.43 Ratings00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Contactually CRM (discontinued)
-
Ratings
LeadSquared
7.4
38 Ratings
3% below category average
WYSIWYG email editor00 Ratings7.035 Ratings
Dynamic content00 Ratings8.026 Ratings
Landing pages00 Ratings5.832 Ratings
A/B testing00 Ratings8.110 Ratings
Mobile optimization00 Ratings6.033 Ratings
Email deliverability reporting00 Ratings6.038 Ratings
List management00 Ratings8.037 Ratings
Triggered drip sequences00 Ratings9.123 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Contactually CRM (discontinued)
-
Ratings
LeadSquared
8.0
39 Ratings
2% above category average
Lead nurturing automation00 Ratings10.037 Ratings
Lead scoring and grading00 Ratings8.038 Ratings
Data quality management00 Ratings5.116 Ratings
Automated sales alerts and tasks00 Ratings9.035 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Contactually CRM (discontinued)
-
Ratings
LeadSquared
4.1
25 Ratings
49% below category average
Calendaring00 Ratings2.114 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Contactually CRM (discontinued)
-
Ratings
LeadSquared
10.0
38 Ratings
22% above category average
Dashboards00 Ratings10.038 Ratings
Standard reports00 Ratings10.038 Ratings
Custom reports00 Ratings10.032 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Contactually CRM (discontinued)
-
Ratings
LeadSquared
8.7
34 Ratings
11% above category average
API00 Ratings9.830 Ratings
Role-based workflow & approvals00 Ratings7.529 Ratings
Customizability00 Ratings9.034 Ratings
Best Alternatives
Contactually CRM (discontinued)LeadSquared
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Nimble
Nimble
Score 6.8 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Agile CRM
Agile CRM
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Contactually CRM (discontinued)LeadSquared
Likelihood to Recommend
9.0
(4 ratings)
9.0
(40 ratings)
Likelihood to Renew
1.0
(1 ratings)
8.8
(9 ratings)
Usability
-
(0 ratings)
9.6
(3 ratings)
Support Rating
-
(0 ratings)
9.8
(4 ratings)
User Testimonials
Contactually CRM (discontinued)LeadSquared
Likelihood to Recommend
Discontinued Products
Contactually is a very powerful CRM, even though it is extremely simple to use. It is very intuitive and fun to use! Their templates for nurturing and follow-up are phenomenal, so if you have a sales cycle, this is the tool for you. I even use it to keep track of family and acquaintances' interactions, as Contactually can alert me when it's been 30 days since the last time I talked to person A. The only reason I don't give it a 10 is because price has been going up in recent years.
Read full review
LeadSquared
Leadsquared is well suited for small to medium-sized enterprises where the team is small and you have a lot of areas to explore. Every team can have their suites/ accounts customised accordingly. I am not sure if I can compare it for bigger enterprises but I feel this best of best to get your work done more efficiently.
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Pros
Discontinued Products
  • Syncing to email
  • Design and interface
  • Support team
Read full review
LeadSquared
  • Call history is recorded like dialed calls, connected calls, total talktime in a daily, weekly, monthly, yearly, and on a custom basis.
  • The activity history of both customers, and employees are shown clearly, which help us a lot in understanding the interest of the customer, and their communication history with the organization.
  • Daily attendance history and man-days management can be done.
  • Sales performance and their values are mapped clearly.
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Cons
Discontinued Products
  • Social tracking is really only through Twitter so though you can add LinkedIn, G+, and even AngelList social profiles, you don't get users' social posts from those
  • The feature that highlights opportunities to stay connected with "important" contacts COULD be incredible but it only reports to you when those users have birthdays or they tweet @ you. Rather worthless in that regard. Would be nice if Important contacts showed every time those people posted something on social media.
  • Becomes laborious when you have thousands of contacts and need to organize them and indicate their level of importance.
  • Time since last contacted only tracks email. You can't manually indicate that you've contacted them, it doesn't track your calendar to know if you had a meeting
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LeadSquared
  • LeadSquared is a little bit expensive compared to other slimmer products, so they need to think about it.
  • Sometimes LeadSquared gets stuck when I use it to run a large campaign, I would like them to improve this.
  • LeadSquared creates a problem in slow internet connections, so I guess this is also an improvement area for them.
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Likelihood to Renew
Discontinued Products
Just doesn't provide the sophistication that I seek. It's a simple solution with some innovation automation relatively speaking, but ideal for individuals and small businesses with basic CRM needs.
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LeadSquared
It is an excellent value for money solution and is fulfilling all our needs quite efficiently. They keep working on the product and each month sees an update allowing for a bug free experience and faster incorporation of newer tools. I see no reason why I would not like to renew the subscription for this fabulous product.
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Usability
Discontinued Products
No answers on this topic
LeadSquared
Having talked about all other things in detail in my previous responses, this question I feel is redundant but then I will highlight the points again - Easy to Use - Flexible - Robust System - Ever-evolving - Support & Service - Integrations with third party tools & technologies - LMS - Data Management & Reports - Landing Page Options
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Support Rating
Discontinued Products
No answers on this topic
LeadSquared
Great to work with and also Easy to work with Do not just listen to the problem but provide upfront solutions Always available and are ready to support on holidays Considerate of user's knowledge and always ready to explain the smallest / dumbest doubt a user can ask Always available to help with the internal tasks as well like creating automations, drip creations etc
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Alternatives Considered
Discontinued Products
It seemed to have everything that I wanted and wasn't too expensive.
Read full review
LeadSquared
I looked closely at Infusionsoft. While the nurturing/decision tree tool of Infusionsoft was far more sophisticated, the many negative reviews of Infusionsoft lead me to look elsewhere. Leadsquared had very positive reviews and aggressive pricing. It has less features, but the features they have were the ones I wanted to focus on.
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Return on Investment
Discontinued Products
  • It's had a very positive impact in building and maintaining my relationships. The ROI has been positive as an affordable and user-friendly CRM.
Read full review
LeadSquared
  • Leads Management has become very easy.
  • Automated Lead Nurturing helps reduce a lot of manual work.
  • A lot of our time goes into creating custom reports. Making the reporting feature more flexible and robust will help in saving a lot of time and energy.
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ScreenShots

LeadSquared Screenshots

Screenshot of Lead CaptureScreenshot of Lead DistributionScreenshot of Lead NurturingScreenshot of Sales AutomationScreenshot of Sales TrackingScreenshot of Workflow Automation