Contactually CRM (discontinued) vs. Less Annoying CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Contactually CRM (discontinued)
Score 8.0 out of 10
N/A
Contactually was a CRM for real estate agents and brokerages, that automatically prompted users to take action with the most important people to prevent things from falling through the cracks. Contactually was acquired by Compass in 2019, and is no longer available.
$69
per month
Less Annoying CRM
Score 8.7 out of 10
N/A
Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.
$15
per month per user
Pricing
Contactually CRM (discontinued)Less Annoying CRM
Editions & Modules
Professional
$69.00
per month
Accelerator
$119.00
per month
Always
$15
per month per user
Offerings
Pricing Offerings
Contactually CRM (discontinued)Less Annoying CRM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.
More Pricing Information
Community Pulse
Contactually CRM (discontinued)Less Annoying CRM
Top Pros
Top Cons
Features
Contactually CRM (discontinued)Less Annoying CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Contactually CRM (discontinued)
9.2
3 Ratings
18% above category average
Less Annoying CRM
8.2
42 Ratings
7% above category average
Customer data management / contact management9.93 Ratings9.941 Ratings
Workflow management9.63 Ratings9.934 Ratings
Territory management9.01 Ratings7.618 Ratings
Opportunity management9.42 Ratings8.132 Ratings
Integration with email client (e.g., Outlook or Gmail)9.93 Ratings8.236 Ratings
Contract management6.01 Ratings7.317 Ratings
Interaction tracking9.93 Ratings9.928 Ratings
Channel / partner relationship management9.92 Ratings7.015 Ratings
Quote & order management00 Ratings6.013 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Contactually CRM (discontinued)
9.1
3 Ratings
19% above category average
Less Annoying CRM
9.5
35 Ratings
23% above category average
Case management9.73 Ratings9.030 Ratings
Call center management8.02 Ratings00 Ratings
Help desk management9.73 Ratings9.932 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Contactually CRM (discontinued)
9.7
3 Ratings
25% above category average
Less Annoying CRM
7.5
26 Ratings
1% below category average
Lead management9.93 Ratings8.425 Ratings
Email marketing9.63 Ratings6.715 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Contactually CRM (discontinued)
7.0
2 Ratings
8% below category average
Less Annoying CRM
9.9
34 Ratings
27% above category average
Task management7.02 Ratings9.933 Ratings
Reporting00 Ratings9.924 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Contactually CRM (discontinued)
7.0
2 Ratings
8% below category average
Less Annoying CRM
7.8
24 Ratings
3% above category average
Pipeline visualization7.02 Ratings8.121 Ratings
Forecasting00 Ratings7.312 Ratings
Customizable reports00 Ratings8.118 Ratings
Customization
Comparison of Customization features of Product A and Product B
Contactually CRM (discontinued)
7.0
2 Ratings
8% below category average
Less Annoying CRM
8.4
35 Ratings
11% above category average
Custom fields7.02 Ratings9.935 Ratings
Custom objects7.01 Ratings00 Ratings
Scripting environment7.02 Ratings6.86 Ratings
API for custom integration7.01 Ratings8.64 Ratings
Security
Comparison of Security features of Product A and Product B
Contactually CRM (discontinued)
7.5
2 Ratings
11% below category average
Less Annoying CRM
10.0
24 Ratings
18% above category average
Single sign-on capability9.02 Ratings00 Ratings
Role-based user permissions6.01 Ratings10.024 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Contactually CRM (discontinued)
8.4
3 Ratings
14% above category average
Less Annoying CRM
-
Ratings
Social data9.92 Ratings00 Ratings
Social engagement7.02 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Contactually CRM (discontinued)
9.9
3 Ratings
32% above category average
Less Annoying CRM
4.6
4 Ratings
43% below category average
Marketing automation9.93 Ratings4.64 Ratings
Platform
Comparison of Platform features of Product A and Product B
Contactually CRM (discontinued)
9.4
3 Ratings
22% above category average
Less Annoying CRM
9.9
23 Ratings
27% above category average
Mobile access9.43 Ratings9.923 Ratings
Best Alternatives
Contactually CRM (discontinued)Less Annoying CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Contactually CRM (discontinued)Less Annoying CRM
Likelihood to Recommend
9.0
(4 ratings)
9.9
(42 ratings)
Likelihood to Renew
1.0
(1 ratings)
9.1
(1 ratings)
Usability
-
(0 ratings)
9.1
(28 ratings)
Support Rating
-
(0 ratings)
9.2
(29 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Contactually CRM (discontinued)Less Annoying CRM
Likelihood to Recommend
Discontinued Products
Contactually is a very powerful CRM, even though it is extremely simple to use. It is very intuitive and fun to use! Their templates for nurturing and follow-up are phenomenal, so if you have a sales cycle, this is the tool for you. I even use it to keep track of family and acquaintances' interactions, as Contactually can alert me when it's been 30 days since the last time I talked to person A. The only reason I don't give it a 10 is because price has been going up in recent years.
Read full review
Less Annoying CRM
I already mentioned some specific scenarios in the earlier parts of my review. I'd say that my best experience has been Customer Service. When I was first using Less Annoying CRM and had NEVER BEFORE used any sort of CRM, I was intimidated. Surprisingly, the company had a customer service phone number as well as a way to email them. I contacted them for help initially. They were quick to respond, and were willing to set up appointments to walk me through the setup process. But it was SO EASY! They have been available, friendly, and helpful, every time. They also have a video series that is super-helpful when you're first learning how to use the CRM.
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Pros
Discontinued Products
  • Syncing to email
  • Design and interface
  • Support team
Read full review
Less Annoying CRM
  • Simple, intuitive usage
  • Daily agenda emails
  • Ease of moving calendar / action items around, closing out
  • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
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Cons
Discontinued Products
  • Social tracking is really only through Twitter so though you can add LinkedIn, G+, and even AngelList social profiles, you don't get users' social posts from those
  • The feature that highlights opportunities to stay connected with "important" contacts COULD be incredible but it only reports to you when those users have birthdays or they tweet @ you. Rather worthless in that regard. Would be nice if Important contacts showed every time those people posted something on social media.
  • Becomes laborious when you have thousands of contacts and need to organize them and indicate their level of importance.
  • Time since last contacted only tracks email. You can't manually indicate that you've contacted them, it doesn't track your calendar to know if you had a meeting
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Less Annoying CRM
  • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
  • I really don't have anything else to add. LACRM is perfect for us.
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Likelihood to Renew
Discontinued Products
Just doesn't provide the sophistication that I seek. It's a simple solution with some innovation automation relatively speaking, but ideal for individuals and small businesses with basic CRM needs.
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Less Annoying CRM
Excellent product which meets my needs of a complex industry
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Usability
Discontinued Products
No answers on this topic
Less Annoying CRM
In a nutshell, lesson on CRM is everything I didn’t even realize that I wanted. The website is so smooth and intuitive, using it in my mobile browser is unbelievably easy and efficient, and the fact that it’s so remarkably easy to use and the website loads so incredibly fast, that for those things alone deserves a 10. Everything else it does is just a bonus. I highly recommend Less Annoying CRM.
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Support Rating
Discontinued Products
No answers on this topic
Less Annoying CRM
I happen to be a blind person that uses a screen reader to access software on my computer. Anytime I have had an issue with the Less Annoying CRM software, I have always had a person from customer service either walk me through my issue or send my concerns to their developers that resolve my issues in a timely manner. I highly recommend this software based off of the customer service alone.
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Implementation Rating
Discontinued Products
No answers on this topic
Less Annoying CRM
After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
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Alternatives Considered
Discontinued Products
It seemed to have everything that I wanted and wasn't too expensive.
Read full review
Less Annoying CRM
HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have. It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you don't need all the bells and whistles, but you just need to track your Customers and manage your leads and you don't want to spend a lot of money, Less Annoying CRM is the way to go.
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Return on Investment
Discontinued Products
  • It's had a very positive impact in building and maintaining my relationships. The ROI has been positive as an affordable and user-friendly CRM.
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Less Annoying CRM
  • Not just storage of information, but utilizing that information to build stronger relationships with clients
  • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
Read full review
ScreenShots

Less Annoying CRM Screenshots

Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.