Likelihood to Recommend In this case, CF is the best of the 'OK so far' category in my mind. NONE of the software available today gets close to a truly effective, user friendly GUI and functionality set. I have used 7 different systems over the years, with the top 4 big names having the largest hours operating. Most have less functionality, others are severely overpriced and under featured. Still others are so complicated you need an entire IT department to implement them. Contractor Foreman does much of what it does the absolute best for the money, meaning this is probably the best value for construction management software I'm aware of. I believe I can say with confidence, that if CF does it, it strives to do it well, and continues to strive to get it better. Picking a feature or two that excels is rather pointless in a company with that outlook. THAT is a company I can get behind...
Read full review We use it for both support and project management alike. It's not as bloated or indeed as expensive as
Jira , so unless you have particularly complex requirements, YouTrack fits the bill in pretty much the same use cases as
Jira does.
The interface is also a good deal nicer on the eye and less clunky than a lot of the Open Source (eg.
Redmine ) and enterprise (eg. Remedy).
It does have a customisable workflow for things like ticket age alerts. We don't make a great deal of use of this and had found that it can take a little fiddling if you want something very bespoke but it is clearly quite powerful.
Read full review Pros Estimates Project management Lead management - tracking where they are in the funnel and having web lead automatically pull into the system. Read full review Orginaization Aesthetics Utility Read full review Cons Some of the modules like checklists and forms are confusing and hard to use some of the training videos or versions of an old outdated version of the software Would like to see a more efficent way of creating a submittal log generated from a specification book Read full review We're actually very happy YouTrack users and have yet to come across a scenario where any of the team felt the product was lacking. Read full review Likelihood to Renew Eliminated the need for our team to log into multiple systems to do their jobs which aligns to our Lean approach
Read full review Support Rating I rarely give anyone a 9 or 10 rating for service. The main reason for this rating is Contractor Foreman's dedication to improvement. To be completely frank, CF has fallen down on their tech help with me several times, but I am an exceptionally difficult user to service as I tend to use a product up to it's limits and want more. CF has actually addressed these wants several times (after waits that seemed interminable, but were actually pretty damn fast in the reality of software development)
Read full review Alternatives Considered I've used
Buildertrend and Conconstruct near daily for a little over 10 years. They were both pretty solid. But the price kept going up without much value being added to the software. As they grew, they didn't upgrade with the growth, so the sites became slower. Contractor Forman has all the functionality of the others, and several other tools that they don't. There are several tools our company doesn't even use yet that look great. It's not perfect, and the learning curve due to its increased capability is a bit of a challenge. But overall, it is superior in every way that mattered to us, and more affordable.
Read full review You Track holds it's own against
Jira considering the price difference.
Jira does allow for more customization and can do more ultimately but You Track is not to be trifled with. With a powerfully intuitive UI it can arguably be a better choice for certain companies and individuals alike. They really did a great job.
Read full review Return on Investment We don't have to double enter our job information anymore (estimates, bills, labor hours) to show employees what they need to see. Specific access within Contractor Foreman does that for us. It's taken us longer to learn how Contractor Foreman works within itself than we thought it would, so implementation is taking a little longer than ideal. However, we have been learning a lot along the way about the easiest ways to use the workflow that Contractor Foreman has. Read full review YouTrack is inexpensive and isn't something we question the value of when it comes to renewal The team and our clients have positive things to say about the product. This is often not the case with JIRA in my experience. Some snobbier project managers from other companies will grumble about software like YouTrack because it isn't familiar to them, but this attitude is misleading and unfair as the product is every bit as capable. Read full review ScreenShots Contractor Foreman Screenshots