Contractor Foreman vs. YouTrack

Project, estimate, employee, and customer management are the best items in Contractor Foreman. It's nice to be able to assign leads out and use the same card to convert a customer through the entire process. I really like the kanban method of managing projects, and Contractor Foreman is well-suited to that.

We use it for both support and project management alike. It's not as bloated or indeed as expensive as Jira, so unless you have particularly complex requirements, YouTrack fits the bill in pretty much the same use cases as Jira does.

The interface is also a good deal nicer on the eye and less clunky than a lot of the Open Source (eg. Redmine) and enterprise (eg. Remedy).

It does have a customisable workflow for things like ticket age alerts. We don't make a great deal of use of this and had found that it can take a little fiddling if you want something very bespoke but it is clearly quite powerful.

Incentivized

• Their customer service is next to none. They always have someone available to help
• The interface i completely customizable so that there is not more information than necessary
• They way the cost items get tracked within a project that allows for every penny to be accounted for

• Customization of fields that helps us report on what's important to us
• Notification options for issues followed so I never miss an update
• Filtered views for focused work

Incentivized

• In the CDB, I'd like to be able to create a line item with a specified percentage, and when I pull that line item into an estimate or proposal, I'd like the system to automatically calculate it based on that contract value. (Example, Contingency line is always going to be 15% of the contract value).
• I'd like to be able to rearrange "blocks" on a page when I'm getting ready to send or print it. Lots of dead space on pages. Estimates 4 pages in total when it could be 2.
• I'd like to be able to create budget summaries. Where the line items are grouped into their respective master format categories, and the category has the sum of all the line items in that category.

• Displaying Data
• Custonization
• Organic

We have compiled so much information on CF it would be counterproductive to move to another software. We have also sold a lot of clients on the client portal feature. It is crucial for our communication between customers. The only reason we wouldn't renew the service is if somewhere offered the exact same service but at a lower cost

Incentivized

Overall, Contractor Foreman is a great product, and I’m sure we’ve only scratched the surface of everything it has to offer. It can be a little quirky at times, occasionally displaying a 'Bad Gateway' message, but we haven’t experienced any timeout issues in the past few months. As we continue to use it, I’m confident we’ll uncover even more ways to streamline our workflow

Incentivized

It is very intuitive. Its not hard to pick up learn. I learned it pretty quickly at the first startup I cofounded and love to use it when working on my other ideas.

Incentivized

Availability was good, FUNCTIONAL availability was more spotty

Incentivized

Many times we had issues that turned out to be errors and bugs. At first, we would be told forcefully that there were no bugs, then we would document them, and we would get an acknowledgement but no apology for essentially either gaslighting us or being ignorant of their system

Incentivized

Absolutely top notch! They were always there to help and immediately. Very happy with the communication they provided and the knowledge they had of their product. I would venture to say that they are one of the best in terms of support in their space.

Incentivized

The team that does your implementation is amazing. They're skillful, kind, they will take as much time as you need, and they have a sense of urgency

Incentivized

Contractor Foreman’s pricing is much more cost-effective for small to mid-sized construction businesses, making it a better fit for my company’s budget. It offers an intuitive interface with pre-built construction templates, minimizing setup time and making it easier at least for my team to adopt and start using. The platform’s focus on project tracking, financial management, and nice integrations that makes it highly efficient for tracking project progress, staying on budget, and managing subcontractors/bills. These factors combined made it the ideal choice for meeting my company's specific needs efficiently and cost-effectively.

Incentivized

YouTrack is more cost effective than all the commercial options. It's way more powerful and easier to use than the Open Source ones. It's a good middle ground and it does everything we need. Our software projects are of moderate complexity and YouTrack handles them well. Likewise, when it comes to external users, we've had good feedback from clients. Many of these clients are non-technical and have expressed their relief at not having to use something like Jira which is often quite impregnable for such users.

Incentivized

We had just 2 users

Incentivized

• Positive return for invoice/change order tracking
• Great price
• Prior to using Contractor Foreman we had to wait until the end to capture all change orders in one summary. Now, with the client portal, we can capture in real time and the client has visibility.
• We have been trying to reduce administration time in tracking field expenses and with Contractor Foreman our field crew can uplaod reciepts and track expenses right from their mobile phones.
• Punchlist - the punch list and To Do features are so robust we have drastically improved getting punchlists and small tasks completed in single trips without the wasted time and travel of multiple trips due to missed/forgotten items.

Incentivized

• By documenting and prioritizing issues that impact our customers, we're able to deliver fixes that prevent customer churn.

Incentivized