TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ContractZen

    Score9.4 out of 10
    N/AContractZen's Governance Cloud for SMBs features a board portal, entity management, contract management, virtual data rooms (VDR), and more – powered by AI. ContractZen was built to speed up operations, minimize risks, and maximize company value in due diligence situations.

    $114

    per year per user

    Diligent Boards

    Score8.7 out of 10
    N/AToday’s directors need fast, informed decision-making and seamless governance workflows. Diligent Boards automates board and committee meeting creation, streamlines preparation and enhances collaboration with secure, integrated tools. More broadly, Diligent solutions provide a growth trajectory on the path to good governance and bundle capabilities that support the evolution of forward-looking boards and leadership teams. Save time by digitizing meeting materials and…N/A
    Pricing
    ContractZenDiligent Boards
    Editions & Modules
    Standard
    $9.50
    per month (billed annually) per user
    Advanced
    $27
    per month (billed annually) per user (5 user minimum)
    Custom
    Contact Sales
    for large organizations with over 50 users
    No answers on this topic
    Offerings
    Pricing Offerings
    ContractZenDiligent Boards
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsContractZen offers a Custom Plan designed for organizations with more than 50 users. This plan includes all features from the Advanced Plan, with the added benefit of customization to meet any specific business needs. Pricing follows a user-based licensing model, where fees are calculated per user and billed annually. The pricing for the Custom Plan is determined based on the size, requirements, and scope of the organization. ContractZen works with each customer to tailor the plan to best fit their governance and compliance needs. ContractZen can be set up independently through the ContractZen website, Microsoft AppSource, or Azure Marketplace. Every new account includes a 30-day free trial with full access to all features—no credit card required.Diligent Board Plans include... Essential: Built for organizations looking to embrace governance best practices and digital transformation Pro: Built for organizations that are looking to embrace end-to-end security around key governance processes like board meeting preparation, communication, and questionnaires. Enterprise: For high performing boards looking to maximize effectiveness of committees and prepare for proxy season.
    More Pricing Information
    Community Pulse
    ContractZenDiligent Boards
    Considered Both Products
    ContractZen
    No answer on this topic
    Diligent Corporation
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    108 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    83 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    110 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    73 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    79 Answers
    Features
    ContractZenDiligent Boards
    Contract Monitoring
    Comparison of Contract Monitoring features of ContractZen and Diligent Boards
    Feature
    ContractZen
    8.3
    3 Ratings
    1% above category average
    Diligent Boards
    -
    Ratings
    Contract database9.73 Ratings00 Ratings
    Contract search9.43 Ratings00 Ratings
    Contract milestone reminders & alerts9.03 Ratings00 Ratings
    Custom contract reports5.33 Ratings00 Ratings
    Best Alternatives
    ContractZenDiligent Boards
    Small Businesses
    DocuSign CLM
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Conga CLM
    Score8.8 out of 10
    No answers on this topic
    Enterprises
    Conga CLM
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContractZenDiligent Boards
    Likelihood to Recommend
    9.4
    (5 ratings)
    8.6
    (112 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    8.8
    (10 ratings)
    Usability
    9.7
    (4 ratings)
    8.6
    (42 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    9.3
    (4 ratings)
    8.3
    (78 ratings)
    Online Training
    -
    (0 ratings)
    9.6
    (3 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    9.1
    (6 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    1.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    ContractZenDiligent Boards
    Likelihood to Recommend
    ContractZen
    ContractZen is perfect for small and medium business where the use case is to manage contracts, get alerts, and track details about contract. ContractZen has other features such as meeting management, eSignatures etc. We focus primarily on contract management and are pleased with it. ContractZen has a lot of competition and many competitors have a full contract lifecycle, which is desirable in large companies. ContractZen does not have a full contract lifecycle process. Full contract lifecycle will have request for comments/proposals, NDA, quotes, implementation proposals etc. go through multiple people, multiple layers of approval etc. and different triggers in the contract would generate different tasks for staff to manage the contract till the contract expires. Large and complex companies have needs that ContractZen may not be suitable for
    Incentivized
    Read full review
    Diligent Corporation
    We had a meeting and after the meeting, additional information was added to the book and it was easy to navigate just the information that was update. This made it efficient when we had a follow-up meeting to discuss the updates and be able to reference the updated information. This allowed us to have an effective meeting with a purpose.
    Incentivized
    Read full review
    Pros
    ContractZen
    • The easy storage of contracts is important. Easier than a shared hard drive folder or a jointly administered Excel sheet, both of which we tried to use in the past.
    • The alerts of key contract dates is crucial. Knowing what needs to be terminated or at least considered has saved us money.
    • Simple signing of contracts electronically has saved us money in getting from an agreed to contract to a signed one in minutes.
    Read full review
    Diligent Corporation
    • The confidential sandbox is a must, and Diligent Boards provides that environment. Most of the info we put on the diligent board is not downloadable and printable.
    • It is very easy to make notes, highlights important info and bookmark pages. I used these functions all the time.
    • Its excellent organization features.
    Incentivized
    Read full review
    Cons
    ContractZen
    • I would like one view of entire client history.
    • It would be nice to put the client information in once and then simply add on contract extensions in the same folder.
    Incentivized
    Read full review
    Diligent Corporation
    • not so easy to handle access when we have to arrange a specific, non-standard set up of access: sometimes we have to limit the access to one or few of the members of a particular book
    • calendar function will be useful, but it is an additional cost
    • flexible view options: vertical vs. horizontal
    Incentivized
    Read full review
    Likelihood to Renew
    ContractZen
    The inexpensive ContractZen saves time and money and is a joy to use
    Read full review
    Diligent Corporation
    We find the Boards portal to be an effective tool for our board meeting documents. It is user friendly and allows for amendments, additions as needed without compromising documents that have already been uploaded. Additionally, our Board members are comfortable with the platform and confident in their ability to navigate it.
    Incentivized
    Read full review
    Usability
    ContractZen
    Very user friendly
    Incentivized
    Read full review
    Diligent Corporation
    Again, it is a very easy program to use. What would I change… There’s some features in the agenda that I would like to have. The ability to add different bullets underneath items. the ability to do an AYE vote. Because sometimes they don’t individually vote, my superintendent or School Board chair will say I’ll say hi or I’ll say, and it would be really nice to have a button that automatically fills for that.
    Incentivized
    Read full review
    Reliability and Availability
    ContractZen
    No answers on this topic
    Diligent Corporation
    Diligent helpdesk (Team Topaz) is a click away, their response is very quick
    Incentivized
    Read full review
    Performance
    ContractZen
    No answers on this topic
    Diligent Corporation
    Quick service, specially on loading.
    Read full review
    Support Rating
    ContractZen
    The best part about ContractZen is that I needed no support. I had a couple questions in the last 2 years which were answered accurately within hours. Everything has worked as expected.
    Incentivized
    Read full review
    Diligent Corporation
    The turnaround time is great, and the customer support team usually resolves queries in one go. However, customer support can improve by suggesting additional helpful activities to improve user experience, rather than limiting it to the specific requests made. Overall, it has been a positive experience with the customer support team.
    Incentivized
    Read full review
    Online Training
    ContractZen
    No answers on this topic
    Diligent Corporation
    Comprehensive. I didn’t feel like I was confused or didn’t have the knowledge to begin using Diligent Boards immediately
    Incentivized
    Read full review
    Implementation Rating
    ContractZen
    The capture of the new contracts is more important than the old contracts, somewhat counterintuitively. Once you start saving time using the electronic signing and retrieval, adding old material is easier. Old material additions fit our annual schedule as we've done them during periods of less administrative work.
    Read full review
    Diligent Corporation
    easy implementation process
    Incentivized
    Read full review
    Alternatives Considered
    ContractZen
    ContractZen is true value for the money and far more simpler than more advanced systems
    Read full review
    Diligent Corporation
    Diligent Entities is already great, as I used it before Diligent Boards, and it was very helpful and very cost-effective as a product provided to my previous team that used it. So I can only vouch for the platform and note that Diligent Boards is also fantastic. It certainly is.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    ContractZen
    No answers on this topic
    Diligent Corporation
    the pricing is quite steep and if you under-utilise some products it becomes a loss to you as the user.
    Incentivized
    Read full review
    Scalability
    ContractZen
    No answers on this topic
    Diligent Corporation
    It is really worth it.
    Read full review
    Professional Services
    ContractZen
    No answers on this topic
    Diligent Corporation
    Diligent's professional services have been reliable
    Incentivized
    Read full review
    Return on Investment
    ContractZen
    • Easier to manage contracts.
    • More contracts are being renewed on a timely basis.
    Incentivized
    Read full review
    Diligent Corporation
    • Ease of dissmeniation and administration of packages (errors can be easily corrected)
    • Directors can read packages from anywhere in the world at any time. It makes prep for Dircetors a lot easier
    • Keeping records of meetings, doing searches for information has become easier and less time consuming
    Incentivized
    Read full review
    ScreenShots

    ContractZen Screenshots

    Screenshot of the contract management dashboardScreenshot of a contract cardScreenshot of the board portalScreenshot of the meeting overview pageScreenshot of an entity management chart viewScreenshot of the AI assistant interface

    Diligent Boards Screenshots

    Screenshot of collaboration on sensitive documents across the organisation in preparation for the board meeting, while safeguarding information in Diligent’s secure ecosystem.Screenshot of an additional layer of security to known processes with key integrations like Microsoft 365. Documents can be shared and users can collaborate with both internal and external stakeholders.Screenshot of the centralized platform where users can take, record, review and share minutes.Screenshot of board evaluations and questionnaires.Screenshot of D&O questionnaire requirements, which are managed in a single application experience.Screenshot of communication with leadership teams. This occurs in real-time on an encrypted, uncluttered channel to signify importance and urgency.