ContractZen vs. Oracle CPQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ContractZen
Score 9.4 out of 10
N/A
ContractZen's Governance Cloud for SMBs features a board portal, entity management, contract management, virtual data rooms (VDR), and more – powered by AI. ContractZen was built to speed up operations, minimize risks, and maximize company value in due diligence situations.
$114
per year per user
Oracle CPQ
Score 4.4 out of 10
N/A
Oracle CPQ is a cloud-based application that helps sellers configure the right mix of products or services and create accurate, professional quotes to quickly meet their customers’ pricing needs.
$240
per month per user
Pricing
ContractZenOracle CPQ
Editions & Modules
Standard
$9.50
per month (billed annually) per user
Advanced
$27
per month (billed annually) per user (5 user minimum)
Custom
Contact Sales
for large organizations with over 50 users
CPQ Pricing
$240.00
per month per user
Offerings
Pricing Offerings
ContractZenOracle CPQ
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContractZen offers a Custom Plan designed for organizations with more than 50 users. This plan includes all features from the Advanced Plan, with the added benefit of customization to meet any specific business needs. Pricing follows a user-based licensing model, where fees are calculated per user and billed annually. The pricing for the Custom Plan is determined based on the size, requirements, and scope of the organization. ContractZen works with each customer to tailor the plan to best fit their governance and compliance needs. ContractZen can be set up independently through the ContractZen website, Microsoft AppSource, or Azure Marketplace. Every new account includes a 30-day free trial with full access to all features—no credit card required.
More Pricing Information
Community Pulse
ContractZenOracle CPQ
Features
ContractZenOracle CPQ
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
ContractZen
8.3
3 Ratings
1% above category average
Oracle CPQ
-
Ratings
Contract database9.73 Ratings00 Ratings
Contract search9.43 Ratings00 Ratings
Contract milestone reminders & alerts9.03 Ratings00 Ratings
Custom contract reports5.33 Ratings00 Ratings
CPQ
Comparison of CPQ features of Product A and Product B
ContractZen
-
Ratings
Oracle CPQ
6.7
18 Ratings
27% below category average
Quote sharing/sending00 Ratings7.017 Ratings
Product configuration00 Ratings8.017 Ratings
Configuration options00 Ratings8.017 Ratings
Pricing rules00 Ratings7.016 Ratings
Price adjustment00 Ratings5.017 Ratings
Purchase history and open contracts00 Ratings6.016 Ratings
Guided selling/Sales portal00 Ratings7.016 Ratings
CPQ reporting & analytics00 Ratings7.017 Ratings
CPQ-CRM integration00 Ratings7.015 Ratings
Attachments to quotes00 Ratings5.017 Ratings
Order capturing00 Ratings7.07 Ratings
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ContractZenOracle CPQ
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User Ratings
ContractZenOracle CPQ
Likelihood to Recommend
9.4
(5 ratings)
1.0
(45 ratings)
Likelihood to Renew
9.1
(1 ratings)
7.0
(26 ratings)
Usability
9.7
(4 ratings)
3.0
(8 ratings)
Availability
-
(0 ratings)
10.0
(3 ratings)
Performance
-
(0 ratings)
8.0
(2 ratings)
Support Rating
9.3
(4 ratings)
1.0
(4 ratings)
In-Person Training
-
(0 ratings)
8.0
(2 ratings)
Implementation Rating
9.1
(1 ratings)
2.0
(6 ratings)
User Testimonials
ContractZenOracle CPQ
Likelihood to Recommend
ContractZen
ContractZen is perfect for small and medium business where the use case is to manage contracts, get alerts, and track details about contract. ContractZen has other features such as meeting management, eSignatures etc. We focus primarily on contract management and are pleased with it. ContractZen has a lot of competition and many competitors have a full contract lifecycle, which is desirable in large companies. ContractZen does not have a full contract lifecycle process. Full contract lifecycle will have request for comments/proposals, NDA, quotes, implementation proposals etc. go through multiple people, multiple layers of approval etc. and different triggers in the contract would generate different tasks for staff to manage the contract till the contract expires. Large and complex companies have needs that ContractZen may not be suitable for
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Oracle
I think CPQ had worked so well for our company because of the widespread nature of our associates and tracking orders that were being placed in multiple time zones. My team specifically needed a way of analyzing these orders to track our progress in real time and sort out any supply orders before they became an issue. If you are in a centralized location with a smaller team then this may not yield much use to you.
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Pros
ContractZen
  • The easy storage of contracts is important. Easier than a shared hard drive folder or a jointly administered Excel sheet, both of which we tried to use in the past.
  • The alerts of key contract dates is crucial. Knowing what needs to be terminated or at least considered has saved us money.
  • Simple signing of contracts electronically has saved us money in getting from an agreed to contract to a signed one in minutes.
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Oracle
  • Leveraged automation to minimize headcount costs despite 10% year-over-year business growth, and enabled staff to focus on more strategic tasks.
  • Established a flexible CPQ system that scales on demand to easily accommodate the company’s multiple global locations.
  • Improved customer relations by reducing configuration time and allowing sales more time to meet with customers and close orders.
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Cons
ContractZen
  • I would like one view of entire client history.
  • It would be nice to put the client information in once and then simply add on contract extensions in the same folder.
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Oracle
  • Significant setup time, cost, and maintenance. We have to use an implementation partner
  • Does not always play well with other software, even Oracle software. While this is improved and being further improved, that it was a third party acquisition means things sometimes require a little extra care
  • Additional setup documentation and first walkthroughs would be helpful, especially if it was all in one place
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Likelihood to Renew
ContractZen
The inexpensive ContractZen saves time and money and is a joy to use
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Oracle
So far it is all good with BigMachines, looking for new features since Oracle acquisition has created a lot of expectations. We have outlined our limitations (out of box functionality) in our periodic customer successor advice meetings for a while, hope we get a resolution soon. Also, the BigMachines user license fee has increased a lot in the last three years.
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Usability
ContractZen
Very user friendly
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Oracle
The software UI can be as complex or as simple as you need it to be (depending on the business). It does require training others on quote configuration and the order in which to build out order positions prior to configuring a quote. Once users are trained;however, it is fairly straight-forward. The UI is still more static than other new wizard/drag-and-drop models, but it get's the job done
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Reliability and Availability
ContractZen
No answers on this topic
Oracle
Other than one day two years ago and an hour or two a few times since then due to data center outages, it has been very reliable
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Performance
ContractZen
No answers on this topic
Oracle
It depends upon the day however there are so many failure points with online services, including our internet service, that this is probably closer to 9 with the latest version
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Support Rating
ContractZen
The best part about ContractZen is that I needed no support. I had a couple questions in the last 2 years which were answered accurately within hours. Everything has worked as expected.
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Oracle
Some specific support personal was good and fixed some problems fast using proper solutions. But when one of them went to sleep when we had critical issues and they do unreported commits to our production environment which caused issues and they were hiding it?? you can not give more than a two (maybe even that is too much). They also failed to add a feature for us which also bring the grade down.
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In-Person Training
ContractZen
No answers on this topic
Oracle
They have pretty good training. Our business analysts have been able to go to entry and advanced level training. They have a train the trainer model. Our business analyst attended training, then trained the rest of our staff.
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Implementation Rating
ContractZen
The capture of the new contracts is more important than the old contracts, somewhat counterintuitively. Once you start saving time using the electronic signing and retrieval, adding old material is easier. Old material additions fit our annual schedule as we've done them during periods of less administrative work.
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Oracle
It was a much more technical implementation than we thought. It involved much more code.

Future releases have made and will make administering the tool easier.

EDL consulting had one good developer, but when he was moved off, they were horrible to work with.

The BMI sales team does a “BOA” or a “Business Operation Assessment” which is extremely valuable, not only for them to scope an implementation and get more reach within the organization, but it is also a documentation of business process that most organizations don’t have. It highlights inefficiencies and allows for correction during implementation.

Having a dedicated team (in-house) for implementation is key
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Alternatives Considered
ContractZen
ContractZen is true value for the money and far more simpler than more advanced systems
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Oracle
Oracle engagement is ahead. They are active in the development of the tool and provide great support after implementation. They also listen to their customers and offer opportunities to feedback and provide input through activities like the customer advisory board forum.
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Return on Investment
ContractZen
  • Easier to manage contracts.
  • More contracts are being renewed on a timely basis.
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Oracle
  • Increased Sales Rep efficiency. Being able to create multiple quotes ACCURATELY and quickly was a game changer.
  • Large implementation time. It's a little difficult to fit BMI into a SCRUM style build, with multiple working models and prototypes of all 3 simultaneously.
  • A larger fee for licensing and implementation cost. ROI wouldn't be realized in the first year.
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ScreenShots

ContractZen Screenshots

Screenshot of Contract ManagementScreenshot of Contract CardScreenshot of Board PortalScreenshot of Meeting overview pageScreenshot of Entity Management chart viewScreenshot of AI Assistant interface