What users are saying about
6 Ratings
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Top Rated
371 Ratings
6 Ratings
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Score 9.3 out of 100

PandaDoc

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Top Rated
371 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

    Contract Monitoring

    8.3

    ContractZen

    83%

    PandaDoc

    Feature Set Not Supported
    N/A
    ContractZen ranks higher in 4/4 features

    Contract database

    9.7
    97%
    3 Ratings
    N/A
    0 Ratings

    Contract search

    9.3
    93%
    3 Ratings
    N/A
    0 Ratings

    Contract milestone reminders & alerts

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Custom contract reports

    5.3
    53%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • ContractZen is rated higher in 5 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Implementation Rating

    Likelihood to Recommend

    9.3

    ContractZen

    93%
    5 Ratings
    8.9

    PandaDoc

    89%
    226 Ratings

    Likelihood to Renew

    9.1

    ContractZen

    91%
    1 Rating
    7.9

    PandaDoc

    79%
    17 Ratings

    Usability

    9.7

    ContractZen

    97%
    4 Ratings
    8.3

    PandaDoc

    83%
    21 Ratings

    Availability

    ContractZen

    N/A
    0 Ratings
    9.1

    PandaDoc

    91%
    5 Ratings

    Performance

    ContractZen

    N/A
    0 Ratings
    6.9

    PandaDoc

    69%
    20 Ratings

    Support Rating

    9.3

    ContractZen

    93%
    5 Ratings
    7.5

    PandaDoc

    75%
    23 Ratings

    Implementation Rating

    9.1

    ContractZen

    91%
    2 Ratings
    6.4

    PandaDoc

    64%
    6 Ratings

    Configurability

    ContractZen

    N/A
    0 Ratings
    4.8

    PandaDoc

    48%
    3 Ratings

    Ease of integration

    ContractZen

    N/A
    0 Ratings
    8.6

    PandaDoc

    86%
    18 Ratings

    Product Scalability

    ContractZen

    N/A
    0 Ratings
    8.7

    PandaDoc

    87%
    4 Ratings

    Vendor post-sale

    ContractZen

    N/A
    0 Ratings
    8.6

    PandaDoc

    86%
    18 Ratings

    Vendor pre-sale

    ContractZen

    N/A
    0 Ratings
    7.3

    PandaDoc

    73%
    4 Ratings

    Likelihood to Recommend

    ContractZen

    ContractZen is perfect for small and medium business where the use case is to manage contracts, get alerts, and track details about contract. ContractZen has other features such as meeting management, eSignatures etc. We focus primarily on contract management and are pleased with it. ContractZen has a lot of competition and many competitors have a full contract lifecycle, which is desirable in large companies. ContractZen does not have a full contract lifecycle process. Full contract lifecycle will have request for comments/proposals, NDA, quotes, implementation proposals etc. go through multiple people, multiple layers of approval etc. and different triggers in the contract would generate different tasks for staff to manage the contract till the contract expires. Large and complex companies have needs that ContractZen may not be suitable for
    Read full review

    PandaDoc

    It would be 10/10 if the copy-paste functions were flawless. Seems like a basic function that is missing. The overall usability of the application and functionality is quite good. The look and feel are unlike other programs that are out there and put contract software to shame. Writing proposals/contracts is a tedious process and PandaDoc removes a chunk of the day-to-day tediousness.
    Read full review

    Pros

    ContractZen

    • The easy storage of contracts is important. Easier than a shared hard drive folder or a jointly administered Excel sheet, both of which we tried to use in the past.
    • The alerts of key contract dates is crucial. Knowing what needs to be terminated or at least considered has saved us money.
    • Simple signing of contracts electronically has saved us money in getting from an agreed to contract to a signed one in minutes.
    Read full review

    PandaDoc

    • Templates: It's easy to create a template with customizable fields to make it simple to send the same document/contract repeatedly.
    • Reminders: Once a document is sent, PandaDoc takes care of sending automated reminders until it's signed. You can also change the frequency of those reminders as needed.
    • Integration: We use HubSpot extensively and PandaDoc's integration makes our tracking really easy across teams.
    Read full review

    Cons

    ContractZen

    • I would like one view of entire client history.
    • It would be nice to put the client information in once and then simply add on contract extensions in the same folder.
    Read full review

    PandaDoc

    • That allows us to include the "subject" field within the "saved messages" template. Currently we have to manually edit the subject every time we submit a quote
    • That we can use Spanish in "Recipient's display language" to show the prices of the products separating the thousands with a comma and the decimals with a point
    • To be able to import the names and prices of products in the price table without having to delete the first row because it appears blank
    Read full review

    Pricing Details

    ContractZen

    Starting Price

    $9.5 per month per user

    Editions & Modules

    ContractZen editions and modules pricing
    EditionModules
    ContractZen9.501

    Footnotes

    1. per month per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    PandaDoc

    Starting Price

    $0

    Editions & Modules

    PandaDoc editions and modules pricing
    EditionModules
    Free eSignFree1
    Essentials192
    Business493
    EnterpriseContact sales team4

    Footnotes

    1. none
    2. per user/per month
    3. per user/per month
    4. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    PandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation starting at $19 per month per user. All plans include unlimited documents, eSignatures, and users. Start your evaluation with a free 14-day trial. Talk to our sales team to find the best pricing solution for you and your team.

    Likelihood to Renew

    ContractZen

    The inexpensive ContractZen saves time and money and is a joy to use
    Read full review

    PandaDoc

    The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new
    Read full review

    Usability

    ContractZen

    Very user friendly
    Read full review

    PandaDoc

    Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.
    Read full review

    Reliability and Availability

    ContractZen

    No answers on this topic

    PandaDoc

    We haven't had any real issues regarding downtime as of yet.
    Read full review

    Performance

    ContractZen

    No answers on this topic

    PandaDoc

    The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out.
    Read full review

    Support Rating

    ContractZen

    The best part about ContractZen is that I needed no support. I had a couple questions in the last 2 years which were answered accurately within hours. Everything has worked as expected.
    Read full review

    PandaDoc

    Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.
    Read full review

    Implementation Rating

    ContractZen

    The capture of the new contracts is more important than the old contracts, somewhat counterintuitively. Once you start saving time using the electronic signing and retrieval, adding old material is easier. Old material additions fit our annual schedule as we've done them during periods of less administrative work.
    Read full review

    PandaDoc

    Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor.
    Read full review

    Alternatives Considered

    ContractZen

    ContractZen is true value for the money and far more simpler than more advanced systems
    Read full review

    PandaDoc

    DocuSign and SignNow have a feature that allows you to create a signing link that you can send in an email or post on a website (like an intranet). When there are roles set up within a document, PandaDoc only allows you to complete the information from the interface and enter recipients/assign roles with you as the sender. SignNow has all of the same features as PandaDoc but looks less pretty and isn't mobile-friendly. DocuSign has a more intuitive interface and all of the same features as PandaDoc, making it a more valuable tool for our HR needs.
    Read full review

    Scalability

    ContractZen

    No answers on this topic

    PandaDoc

    It's scalable
    Read full review

    Return on Investment

    ContractZen

    • Easier to manage contracts.
    • More contracts are being renewed on a timely basis.
    Read full review

    PandaDoc

    • PandaDoc has significantly improved our close rate. Before we would lose clients because the signature process wasn't clean enough.
    • As the Senior Account Manager, I have saved hours and hours troubleshooting the contract signature process since using PandaDoc.
    • TwentyThree.Five's customer experience has improved significantly due to the ease of PandaDoc's use.
    Read full review

    Screenshots

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