TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Copado

    Score8.5 out of 10
    N/ACopado is a Salesforce-native DevOps platform that helps teams deliver software faster, with less risk and more confidence.N/A

    Podium

    Score7 out of 10
    N/APodium, formerly Repdrive, is a ratings and review management platform from the company of the same name in Provo, Utah.N/A
    Pricing
    CopadoPodium
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CopadoPodium
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CopadoPodium
    Considered Both Products
    Copado Solutions
    No answer on this topic
    Podium
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    58%
    Would buy again
    19 Answers
    Delivers good value for the price
    No answers on this topic
    58%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    64%
    Happy with the feature set
    21 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    52%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    59%
    Implementation went as expected
    17 Answers
    Best Alternatives
    CopadoPodium
    Small Businesses
    No answers on this topic
    Affinity CRM
    Score9.2 out of 10
    Medium-sized Companies
    Azure DevOps
    Score8.1 out of 10
    Hunter
    Score7.8 out of 10
    Enterprises
    Azure DevOps Server
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CopadoPodium
    Likelihood to Recommend
    9.0
    (3 ratings)
    6.9
    (43 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (3 ratings)
    Usability
    10.0
    (1 ratings)
    7.0
    (5 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (13 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CopadoPodium
    Likelihood to Recommend
    Copado Solutions
    When we have a large organization and number of changes and deployments are more than we should go for Copado. As we know it is a paid managed package and the cost is high so for dealing with fewer deployments it is not preferable to buy. Copado is well suited for users who don't have much technical understanding. So those users can see the User interface select the changes that need to be deployed by selecting the metadata. From Git operation to deployment all is handled by Copado itself. Copado has reduced the efforts for creating the package.xml and direct deployments can be done within a few clicks. Another Major aspect is that it can be directly synced with Jira or Azzure board from where the user stories will be synced and actions can be performed accordingly. For small organization, Copado can be expensive and to set up and maintain we need a technical person to do so.
    Incentivized
    Read full review
    Podium
    Podium is well suited for several types of businesses. If you are an entrepreneur or small business owner, Podium would be a great way for you to ask that customers leave you a review online sharing their awesome experience. For medium to large businesses, Podium review invites can be automated through the company's customer management system, allowing the use of Podium to be simple and not timely, even with a large customer base. It may not be appropriate for a large company to manually send out individual review invites
    Incentivized
    Read full review
    Pros
    Copado Solutions
    • Capturing latest changes accurately in the commit window
    • Auto resolving conflicts
    • gate checks for apex code coverage.
    • Giving insights into the validation errors
    • very easy to migrate data & metadata between orgs, just with few clicks
    Incentivized
    Read full review
    Podium
    • Maintains conversations indefinitely, so we are able to go back to confirm details from conversations.
    • Provides the ability for our company to have a 'team' messaging platform where we can communicate with one another via single person to a single person, groups where we can add/subtract members of the group... this is invaluable to our organization.
    • Until today(!), we could 'share' or forward a message to one another; oddly, that feature disappeared just today, so I'm hoping it's a glitch!
    Read full review
    Cons
    Copado Solutions
    • In deployment, the Query can be lost when editing, which can cause a lot of problems.
    • The Query option is cumbersome, but it works!
    • The deployment instructions fields could be made into rich text fields which would be awesome.
    Incentivized
    Read full review
    Podium
    • Account manager communications: I had been asking my Podium account manager for integration with our CRM tool for over 8 months before my account manager fell silent. After another 6 months, I proactively reached out only to find out that the integration had been in Beta for months and 8 other companies had already integrated. It was frustrating that my account manager did not remember a key request and make the Beta available to me the minute that it was open.
    Incentivized
    Read full review
    Likelihood to Renew
    Copado Solutions
    No answers on this topic
    Podium
    Again, Podium has been so wonderful in the year and a half we have been using it, we are able to integrate it with our CRM and use alot of the available features. The most helpful has been getting TONS of reviews on MULTIPLE sites through Podium!
    Incentivized
    Read full review
    Usability
    Copado Solutions
    very good user interface. It has reduced tons of manual efforts for the developers. Very easy to validate the release work. Easy to club multiple stories into one deployment. We can integrate Copado with our JIRA and all the PR’s are visible under the user story on JIRA board. But this can be overwhelming for beginners
    Incentivized
    Read full review
    Podium
    While giving our clients the ability to leave a review was there, we had much worse results and got fewer reviews through the Podium portal than we did by sending our clients simple email requests, or simply having our service staff ask for a review while still on the clients' job sites.
    Read full review
    Reliability and Availability
    Copado Solutions
    No answers on this topic
    Podium
    We haven't had any outages or issues whenever we need it over the last few years of use
    Incentivized
    Read full review
    Performance
    Copado Solutions
    No answers on this topic
    Podium
    It moves quickly and has no issues with delays. Performance is good as it is a web-based tool
    Incentivized
    Read full review
    Support Rating
    Copado Solutions
    No answers on this topic
    Podium
    I have to send an email to get information. They have a chat system but I end up having to go through my rep for account questions. It was a little frustrating to not have a direct phone number to call with questions. I would like to see a helpline added.
    Incentivized
    Read full review
    Implementation Rating
    Copado Solutions
    No answers on this topic
    Podium
    We only had a hard time getting our technicians to remember to send the review invites.
    Incentivized
    Read full review
    Alternatives Considered
    Copado Solutions
    There are tools such as ANT migration tool or using sfdx but Copado makes the deployments super simple. If a user is not that technically strong still he can use Copado and deploy the changes in a few clicks. Copado provides a complete package of maintaining the development and repositories in a common platform. There are pipelines that you can set that changes will move from which org to the final org in a very organized manner. We can perform static code analysis at the time of deployment of the changes and we have to clear those if we need to deploy the changes. Creating pull requests is super easy and can be managed by Copado itself. Overall a superb managed package for deployment in Salesforce.
    Incentivized
    Read full review
    Podium
    We use Digital Air Strike at our two GM dealerships because it is one of a small list of reputation management companies authorized by GM as part of their SFE program. Digital Air Strike surveys our customers and invites them to write a review about our dealership. It is not as effective or flexible as Podium so we have been using Podium at those dealerships alongside Digital Air Strike. We also recently started a trial use of ReplyPro which is a service that monitors review sites and writes customized responses to positive reviews and suggested responses to negative reviews. I'd like to see Podium add this as part of their service so we can consolidate 3rd party vendors and manage every aspect of online reputation management from one place.
    Incentivized
    Read full review
    Scalability
    Copado Solutions
    No answers on this topic
    Podium
    Its easy to scale to different departments as needed. We initially began using it to solve one problem and as new features became available it was easy to scale this and include other departments who could benefit from its tools
    Incentivized
    Read full review
    Return on Investment
    Copado Solutions
    • It has reduced the efforts to create package.xml manually and deploy the changes
    • Another positive impact is that we can track the commits to which org they have reached in an organized way and we don't need to maintain them separately
    • For setting Copado it take a lot of time and training is required for the complete setup which is time-consuming
    Incentivized
    Read full review
    Podium
    • I am glad there are card readers now, sales team members too often try to just send a request instead of taking payment onsite.
    • It's made capturing messaging leads much easier.
    • It's worth the cost but if it did a few more things it would be worth a lot more to us. Document signatures, surveying after jobs, even geotagging of photos/reviews for SEO
    Read full review
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