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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Copper

    Score8.6 out of 10
    N/ACopper is a customer relationship management (CRM) built as an integration into Google Apps.

    $12

    per month per user

    Salesflare

    Score10 out of 10
    Small Businesses (1-50 employees)
    Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.

    $39

    per month per user

    Pricing
    CopperSalesflare
    Editions & Modules
    Starter - Paid Annually
    $9.00
    per month per user
    Basic - Paid Annually
    $23.00
    per month per user
    Professional - Paid Annually
    $59.00
    per month per user
    Business - Paid Annually
    $99.00
    per month per user
    Growth
    $39
    per month per user
    Pro
    $64
    per month per user
    Enterprise
    $124
    per month per user
    Offerings
    Pricing Offerings
    CopperSalesflare
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUp to 15% discount for annual pricing.Annual billing discounts are available.
    More Pricing Information
    Features
    CopperSalesflare
    Sales Force Automation
    Comparison of Sales Force Automation features of Copper CRM and Salesflare
    Feature
    Copper CRM
    5.5
    61 Ratings
    35% below category average
    Salesflare
    8.5
    17 Ratings
    8% above category average
    Customer data management / contact management7.359 Ratings9.616 Ratings
    Workflow management7.357 Ratings9.217 Ratings
    Territory management5.04 Ratings5.12 Ratings
    Opportunity management8.456 Ratings9.017 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.261 Ratings10.017 Ratings
    Contract management5.29 Ratings10.01 Ratings
    Quote & order management2.07 Ratings6.12 Ratings
    Interaction tracking6.057 Ratings8.515 Ratings
    Channel / partner relationship management1.07 Ratings9.210 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Copper CRM and Salesflare
    Feature
    Copper CRM
    1.4
    10 Ratings
    138% below category average
    Salesflare
    8.3
    1 Ratings
    8% above category average
    Case management1.29 Ratings9.01 Ratings
    Call center management1.55 Ratings7.01 Ratings
    Help desk management1.67 Ratings9.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Copper CRM and Salesflare
    Feature
    Copper CRM
    5.7
    47 Ratings
    30% below category average
    Salesflare
    9.7
    15 Ratings
    23% above category average
    Lead management6.944 Ratings9.415 Ratings
    Email marketing4.537 Ratings10.014 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Copper CRM and Salesflare
    Feature
    Copper CRM
    5.9
    58 Ratings
    26% below category average
    Salesflare
    8.3
    15 Ratings
    8% above category average
    Task management8.656 Ratings8.615 Ratings
    Billing and invoicing management1.75 Ratings8.01 Ratings
    Reporting7.452 Ratings8.415 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Copper CRM and Salesflare
    Feature
    Copper CRM
    7.7
    54 Ratings
    1% above category average
    Salesflare
    9.2
    16 Ratings
    18% above category average
    Forecasting7.337 Ratings8.813 Ratings
    Pipeline visualization8.551 Ratings10.016 Ratings
    Customizable reports7.346 Ratings8.814 Ratings
    Customization
    Comparison of Customization features of Copper CRM and Salesflare
    Feature
    Copper CRM
    4.4
    57 Ratings
    54% below category average
    Salesflare
    8.9
    15 Ratings
    15% above category average
    Custom fields7.356 Ratings10.015 Ratings
    Custom objects3.412 Ratings10.02 Ratings
    Scripting environment4.13 Ratings00 Ratings
    API for custom integration3.036 Ratings6.812 Ratings
    Security
    Comparison of Security features of Copper CRM and Salesflare
    Feature
    Copper CRM
    8.3
    49 Ratings
    1% below category average
    Salesflare
    8.3
    14 Ratings
    1% below category average
    Single sign-on capability8.712 Ratings8.210 Ratings
    Role-based user permissions8.048 Ratings8.513 Ratings
    Social CRM
    Comparison of Social CRM features of Copper CRM and Salesflare
    Feature
    Copper CRM
    2.0
    12 Ratings
    116% below category average
    Salesflare
    6.9
    10 Ratings
    8% below category average
    Social data2.012 Ratings6.910 Ratings
    Social engagement2.07 Ratings6.910 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Copper CRM and Salesflare
    Feature
    Copper CRM
    2.6
    39 Ratings
    97% below category average
    Salesflare
    8.7
    11 Ratings
    14% above category average
    Marketing automation4.239 Ratings8.411 Ratings
    Compensation management1.01 Ratings9.01 Ratings
    Platform
    Comparison of Platform features of Copper CRM and Salesflare
    Feature
    Copper CRM
    8.4
    49 Ratings
    10% above category average
    Salesflare
    9.0
    15 Ratings
    17% above category average
    Mobile access8.449 Ratings9.015 Ratings
    Best Alternatives
    CopperSalesflare
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesmate
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CopperSalesflare
    Likelihood to Recommend
    8.7
    (64 ratings)
    10.0
    (17 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (54 ratings)
    9.2
    (15 ratings)
    Support Rating
    8.2
    (12 ratings)
    9.0
    (9 ratings)
    User Testimonials
    CopperSalesflare
    Likelihood to Recommend
    Copper
    If you need to track contract expiration dates of your clients or your prospects that you're trying to sell - Copper is your tool. If you want to track specific products, solutions, vendors, etc. Copper can do it. I use it to track many brands of IT products and services with the use of custom fields to track which prospects/clients have any number of these items. Rather than taking notes, I can select the product from a drop down list that I created VERY EASILY within Copper.
    Read full review
    Salesflare
    If a client or friend of mine was in search of a quality tool that is a robust CRM and has a great team behind it, I would highly recommend SalesFlare. The team has consistently updated the application; it is a robust and useful tool, and most importantly, the team behind SalesFlare is easy to work with when needed.
    Incentivized
    Read full review
    Pros
    Copper
    • Allows for contacts to be synced and organized directly from Gmail.
    • Gives a flexible style and customizable settings to match our company's specific needs.
    • Does a great job of helping us keep track of projects. We easily created a customized "Status" field with several status options that help us update the many phases of our project.
    Incentivized
    Read full review
    Salesflare
    • Organization of our clients as well lead and opportunity tracking and management.
    • Pipeline management and a significant amount of depth when it comes to monitoring sales and other opportunities.
    • It provides an overview of the sales process and custom fields for individual accounts (such as branding).
    Read full review
    Cons
    Copper
    • Window change: for mobile - when you tap on a card from a pipeline it takes you to the lead’s basic info. I wish it would immediately just open all activities so I can quick see notes
    • I usually use Copper on the go. When you open the Copper app, it immediately opens a collab window. I wish it had some sort of easy dashboard….plus a notes area. I open Copper on mobile to quickly search for someone’s name or to take quick notes from a sales meeting
    Read full review
    Salesflare
    • Salesflare automatically captures and organises data about leads so it can effectively surface the ones that require your attention. It also provides you with the tools to do just that. What it doesn't cover as much right now is feeding top of the funnel: I would for example happily pay extra to have a website visitor identification functionality into the mix.
    Read full review
    Likelihood to Renew
    Copper
    It is good value for money
    Incentivized
    Read full review
    Salesflare
    No answers on this topic
    Usability
    Copper
    Copper is simple to use and it's simple to figure out the additional functionality you may need or want to use. There are a lot of support articles and the support itself is great. But it's also fairly simple to figure out on your own. It integrates easily with Google Workspace as well.
    Incentivized
    Read full review
    Salesflare
    The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
    Read full review
    Support Rating
    Copper
    There have been a few times when I contacted the "help desk" or "support team" and they just told me to watch a video or join a seminar to learn what I am looking to do. I would have expected someone to take a few minutes and literally walk me through the steps one by one until either I figured it out or accomplished the goal of my request.
    Read full review
    Salesflare
    Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
    Read full review
    Alternatives Considered
    Copper
    We selected Copper over these other CRMs mainly because of its ability to integrate with Google Workspace. Members of our team have used Salesforce in the past and found it to be a nightmare to work with/on. Candidly, Copper doesn't fill all of our needs so we supplement that with the use of Asana.
    Incentivized
    Read full review
    Salesflare
    Pipedrive was another option but I chose Salesflare for the seamless integration into my regular everyday workflow as well as its ability to integrate with just about any app you can think of. It plays nice with all of my other apps and makes using a CRM actually fun. I love the fact it works inside my Gsuite account and automatically pulls data from Gsuite into Salesflare.
    Incentivized
    Read full review
    Return on Investment
    Copper
    • Copper has simplified our CRM and makes it easy for the sales team to keep track of leads and opportunities.
    • Copper has allowed us to save money as it is a fairly competitively priced platform.
    • Copper has simplified our workflow, allowing us to work more efficiently and save time from tedious data entry.
    Incentivized
    Read full review
    Salesflare
    • As a start up, Salesflare was perfect for me. It was easy to get up and running; easy for me to import my contacts, and easy to earn the features.
    • I like the price point - lots of features for a reasonable price.
    Read full review
    ScreenShots

    Salesflare Screenshots

    Screenshot of the visual, drag-and-drop sales pipeline used to track leads.Screenshot of the centralized dashboard to visualize conversations with leads.Screenshot of an example of the sales reporting.Screenshot of where to send email sequences or automated email campaigns from within a CRM.Screenshot of how a connected CRM can be used from within an email inbox, to stop switching tabs.Screenshot of where to add and track leads straight from LinkedIn, with a built-in email finder.