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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Countly

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Countly is a product analytics solution and innovation enabler that helps teams track product performance and customer journey and behavior across mobile, web, and desktop applications. Ensuring privacy by design, Countly helps the user to innovate and enhance products to provide personalized and customized customer experiences, and meet key business and revenue goals. Countly empowers companies of any size or location to grow their business by helping them securely process billions of…N/A

    Ensighten Manage

    Score9 out of 10
    N/AEnsighten Manage is a popular tag management system used globally, promising to increase page loading speed, accelerate tag deployment, and facilitate omnichannel 1:1 customer engagement across platforms and devices. Ensighten provides tag control by visitor, session, and page, and harmonizes data collection. The company’s Tag Delivery Network serves billions of tags annually for familiar brands like Sony, Staples, Symantec, T-Mobile, and United Airlines.N/A
    Pricing
    CountlyEnsighten Manage
    Editions & Modules
    Countly Enterprise Edition
    Personalized Plans
    per month per data point
    Countly Community Edition
    Free Forever
    No answers on this topic
    Offerings
    Pricing Offerings
    CountlyEnsighten Manage
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsCustomizable, with free Community Edition (free forever) and free Enterprise Edition trial (free for 1 Month).—
    More Pricing Information
    Community Pulse
    CountlyEnsighten Manage
    Considered Both Products
    Countly
    No answer on this topic
    Ensighten
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    CountlyEnsighten Manage
    Security
    Comparison of Security features of Countly and Ensighten Manage
    Feature
    Countly
    -
    Ratings
    Ensighten Manage
    7.6
    22 Ratings
    10% below category average
    Role-based user permissions00 Ratings7.622 Ratings
    Tag Management
    Comparison of Tag Management features of Countly and Ensighten Manage
    Feature
    Countly
    -
    Ratings
    Ensighten Manage
    7.7
    23 Ratings
    5% below category average
    Tag library00 Ratings9.421 Ratings
    Tag variable mapping00 Ratings7.220 Ratings
    Ease of writing custom tags00 Ratings7.423 Ratings
    Rules-driven tag execution00 Ratings7.321 Ratings
    Tag performance monitoring00 Ratings7.718 Ratings
    Page load times00 Ratings8.420 Ratings
    Mobile app tagging00 Ratings5.48 Ratings
    Library of JavaScript extensions00 Ratings8.612 Ratings
    Data Management & Integrity
    Comparison of Data Management & Integrity features of Countly and Ensighten Manage
    Feature
    Countly
    -
    Ratings
    Ensighten Manage
    7.5
    20 Ratings
    8% below category average
    Event tracking00 Ratings7.216 Ratings
    Mobile event tracking00 Ratings6.910 Ratings
    Data distribution management00 Ratings7.815 Ratings
    Universal data layer00 Ratings8.020 Ratings
    Automated error checking00 Ratings7.717 Ratings
    Best Alternatives
    CountlyEnsighten Manage
    Small Businesses
    Mixpanel
    Score8.3 out of 10
    Google Tag Manager
    Score9.5 out of 10
    Medium-sized Companies
    Heap
    Score8.1 out of 10
    Adobe Experience Platform Launch
    Score8.4 out of 10
    Enterprises
    Gainsight PX
    Score7.6 out of 10
    Adobe Dynamic Tag Management (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CountlyEnsighten Manage
    Likelihood to Recommend
    8.0
    (6 ratings)
    8.1
    (27 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.5
    (4 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.0
    (1 ratings)
    9.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.5
    (5 ratings)
    User Testimonials
    CountlyEnsighten Manage
    Likelihood to Recommend
    Countly
    Whether you're planning to include it into a website or a mobile application, this arrangement is simple to implement. The best feature has to be its superb "division," which allows you to delve deeper into your data without using SQL-like queries. On Ubuntu, the free "group version" can act organically aided.
    Incentivized
    Read full review
    Ensighten
    Ensighten manage can be setup to be used by non technical business users. However the product provides a lot of flexibility by the way of custom custom Javascript and HTML tags, and advanced features like events, which needs coding experience as well as understanding of web technologies. Ensighten mobile is also a promising tool, but so far we have not had any luck setting it up, mainly due to challenges with Android setup
    Incentivized
    Read full review
    Pros
    Countly
    • Open-source and Self-hosted - Countly can be completely self-hosted, which makes it really easy to offset costs of a competing service like Segment or Mixpanel for early-stage companies.
    • A large number of SDKs and platform support - Countly provides fairly comprehensive support for mobile applications and general tracking. As a result, it's pretty easy to create comprehensive tracking of events for any company.
    • Custom queries, access to data - You have instant access to data and extensive customizability which makes this platform fairly easy to use for any purpose of user and market tracking.
    Incentivized
    Read full review
    Ensighten
    • Supports typical software development life cycle (SDLC) process by facilitating DEV, QA and PROD deployment stages through spaces.
    • Roles and security can be thoroughly defined.
    • Very good selection of tagging technologies.
    • Site is stable, no availability concerns.
    • GUI in general is straightforward.
    Incentivized
    Read full review
    Cons
    Countly
    • No specific thing in mind. All is good except sometimes the customer service lags a little when you have problems setting up the tool.
    Incentivized
    Read full review
    Ensighten
    • While the code templates that are already existent provide an easy interface to leverage existing code sets, custom codes still need to be written a lot of times since the templatized versions apply them to a global scope only and not for individual URLs or regex's for specific use cases for pixel vendors. Also, the library needs to be updated more frequently with new pixel vendors injecting their own variations of codes
    • Professional services (both the shared and dedicated model) definitely needs a lot of improvement since this is something that we have been immensely challenged with as a client of Ensighten in general. General response times and availability of support hours both from an account management standpoint and professional services/support standpoint have been quite challenging in the past year or two and there has been no real progress on this front
    • Ensighten Manage uses its own best practices to modify certain code sets from say JavaScript to Jquery for instance as it may be more compatible within its platform. This needs to change so that the tool is more nimble, agile and flexible in accepting and executing on different vendor codes
    Incentivized
    Read full review
    Likelihood to Renew
    Countly
    No answers on this topic
    Ensighten
    For the volume of tracking pixels that we plan to implement it only makes sense for us to continue. At this point, development is benefiting significantly from not being bogged down with writing tracking pixel code and the marketing team(s) enjoy being able to stay connected to their tool deployments. As the portfolio of tracking methods increases, the usage of Ensighten will increase with it.
    Read full review
    Usability
    Countly
    No answers on this topic
    Ensighten
    The GUI looks professional and is overall very usable. Menu and buttons are laid out well and easy to view. Wizard-like tag configuration is pleasant. Color scheme is pleasant to view, lacking fatiguing colors. Page load progress indicator is reassuring. Filters on past-visited screens are remembered, very handy. Filter options are flexible.
    Incentivized
    Read full review
    Support Rating
    Countly
    Countly practically does everything you need it to do. However, it can have challenges of its own sometimes.
    Incentivized
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    Ensighten
    The Ensighten Manage support team has been helpful and dedicated to assisting us solve problems that come up with tag deployments even when the issues are completely unrelated to the core Manage product itself. They seem to have the right mix of tag-specific subject matter experts and general support resources.
    Incentivized
    Read full review
    Implementation Rating
    Countly
    No answers on this topic
    Ensighten
    Ensighten is a great tool, and as good as any in the industry with strong workflow capabilities, an admin API and a friendly interface. It does have some limitations and is not entirely "marketer friendly" as they claim. Also, note we've experienced some performance/load time issues with the Ensighten data layer, which we are addressing with them.
    Incentivized
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    Alternatives Considered
    Countly
    Countly have two main elements that make it the better option. First is open sourced so you can edit with code new options and new events, also you can use a variety of plugins depending of the necessities of the users and the objectives of every analysis. The second characteristic is that is very easy to use and even if is open source and the code could seem complex everything is very intuitive.
    Incentivized
    Read full review
    Ensighten
    We've used Ensighten Tag Management since 2013 - before this, we used Adobe's out of the box dynamic tagging solution. Since Ensighten is a purpose-built tool, it provides a great deal more flexibility than that of Adobe. Rule-drived spaces and conditions were not available in Adobe's tag container. Ensighten's visual tagger is unique in its ability to place MBOXes on the page for A/B testing. Finally, mobile tagging is simply not possible without going through the release process, which Ensighten has freed us from
    Incentivized
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    Return on Investment
    Countly
    • Allowed me to understand my customer on a deeper level
    • Allowed me to tweak my content and sales pages
    • Allowed me to better understand my target market.
    Incentivized
    Read full review
    Ensighten
    • Increased complexity when debugging so bug are taking longer to fix when they are related to Ensighten
    • Our sites are loading about 10 seconds faster and have opened our eyes as to how much javascript we are rendering onto our sites which is no longer needed.
    Incentivized
    Read full review
    ScreenShots

    Countly Screenshots

    Screenshot of Overview - Product analytics platform to understand and enhance customer journeys in web, desktop and mobile applicationsScreenshot of Dashboard - Visualise metrics that matter the most to your businessScreenshot of User Profiles - Explore your product analytics data with individual user detailScreenshot of Crashes - Always be on top of crashes and exceptions in your applications, and resolve them quicklyScreenshot of Funnels - Track step-by-step goal completion rates inside your applicationScreenshot of Performance Monitoring - Keep track of your applications' network requests, perform code level profiling