Coveo Qubit vs. Qubit OpenTag

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Coveo Qubit
Score 7.3 out of 10
Enterprise companies (1,001+ employees)
Qubit, now from Coveo (acquired October 2021) uses visitor history data to understand different user segments and serve personalized messages to segments using JavaScript. It is available as either a managed or self-service model. Data is collected using Qubit's own Universal Variable data model, or by integrating the user's existing model via our API. It combines quantitative data with qualitative visitor feedback to give Qubit users the ability to detect areas for optimization. Using…N/A
Qubit OpenTag
Score 8.7 out of 10
N/A
Opentag is an open source enterprise tag management solution that runs on Qubit's open Universal Variable data model. Some key features include: Container Tag, CPA De-duplication and Privacy Consent.N/A
Pricing
Coveo QubitQubit OpenTag
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Coveo QubitQubit OpenTag
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Coveo QubitQubit OpenTag
Considered Both Products
Coveo Qubit
Chose Coveo Qubit
The key use of Qubit is their ability to extract a huge amount of data and then manipulate that into deeply personalised tests. It's an incredibly powerful product that has endless possibilities. Most other conversion products test against all visitors without the ability to …
Qubit OpenTag
Chose Qubit OpenTag
I have only used Qubit in my current and previous role.
Top Pros
Top Cons
Features
Coveo QubitQubit OpenTag
Security
Comparison of Security features of Product A and Product B
Coveo Qubit
-
Ratings
Qubit OpenTag
10.0
1 Ratings
15% above category average
Role-based user permissions00 Ratings10.01 Ratings
Tag Management
Comparison of Tag Management features of Product A and Product B
Coveo Qubit
-
Ratings
Qubit OpenTag
8.6
2 Ratings
7% above category average
Tag library00 Ratings9.02 Ratings
Tag variable mapping00 Ratings5.01 Ratings
Ease of writing custom tags00 Ratings9.02 Ratings
Rules-driven tag execution00 Ratings10.02 Ratings
Tag performance monitoring00 Ratings10.01 Ratings
Page load times00 Ratings7.02 Ratings
Mobile app tagging00 Ratings9.01 Ratings
Library of JavaScript extensions00 Ratings10.01 Ratings
Data Management & Integrity
Comparison of Data Management & Integrity features of Product A and Product B
Coveo Qubit
-
Ratings
Qubit OpenTag
10.0
1 Ratings
19% above category average
Event tracking00 Ratings10.01 Ratings
Mobile event tracking00 Ratings10.01 Ratings
Data distribution management00 Ratings10.01 Ratings
Universal data layer00 Ratings10.01 Ratings
Automated error checking00 Ratings10.01 Ratings
Best Alternatives
Coveo QubitQubit OpenTag
Small Businesses
Kameleoon
Kameleoon
Score 9.5 out of 10
Google Tag Manager
Google Tag Manager
Score 8.4 out of 10
Medium-sized Companies
Dynamic Yield
Dynamic Yield
Score 9.2 out of 10
Google Tag Manager
Google Tag Manager
Score 8.4 out of 10
Enterprises
Dynamic Yield
Dynamic Yield
Score 9.2 out of 10
Tealium Customer Data Hub
Tealium Customer Data Hub
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Coveo QubitQubit OpenTag
Likelihood to Recommend
8.0
(117 ratings)
9.0
(4 ratings)
Likelihood to Renew
8.1
(29 ratings)
8.2
(1 ratings)
Usability
7.1
(17 ratings)
10.0
(1 ratings)
Availability
9.0
(3 ratings)
-
(0 ratings)
Performance
7.3
(21 ratings)
-
(0 ratings)
Support Rating
6.8
(19 ratings)
10.0
(1 ratings)
In-Person Training
8.0
(6 ratings)
-
(0 ratings)
Implementation Rating
7.4
(8 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
8.7
(6 ratings)
-
(0 ratings)
Vendor post-sale
7.6
(12 ratings)
-
(0 ratings)
User Testimonials
Coveo QubitQubit OpenTag
Likelihood to Recommend
Coveo
Coveo Qubit is a very helpful platform mainly for organizations that need to provide a solid business model before carrying out any implementation or new functionality. In addition, it is a very good tool to generate changes and show different content to different types of clients, with their personalization and segmentation criteria.It is ideal for simultaneous testing and customization, only one of these activities individually is not recommended.
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Open Source
Pros: Easy tagging process, custom alerts, and Notifications, KPIs dashboard, Marketing operations alignment. Cons: Could use some improvement around the custom export options for data visualization.
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Pros
Coveo
  • Qubit platform uses solid testing algorithms and delivers reliable reporting and analytics of testing campaigns. The dashboard section is easy to use and provides a good high level overview of the core campaign metric performances.
  • On-boarding and implementation of Qubit technology was painless and well handed throughout the entire process even with more complicated platforms.
  • Turn-around time for development and testing of campaigns is extremely fast. This enables the business to have a much higher throughput of tests and allows for quick validation of ideas rather than having to wait for months before a test is ready to go live on production site.
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Open Source
  • Deploy/disable pixels to production on demand
  • Be able to control pixel position and firing criteria
  • Use a directory of third party vendors which makes it even faster
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Cons
Coveo
  • While they do work very closely with us, especially our success manager, more involvement on a technical level or a dedicated engineer, would be a great advantage. We develop a lot of experiences in house and, like all companies that dev in house, we have our own way of working. A dedicated engineer that got to know us better as well and understood how we work could only help. Sometimes, a few errors can get through QA due to this.
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Open Source
  • Being able to preview in the same way Qubit Deliver experiments can be previewed would be a great feature before publishing changes.
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Likelihood to Renew
Coveo
Qubit is currently providing resources and support we do not have internally. Our relationship managers are exceptional and I feel well informed and well supported by their team. The tool is nice, but our contacts from the company are the real reason to maintain our relationship. They work hard for clarity and continue to help us push for additional opportunities.
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Open Source
Qubit has supported us with our business goals and continues to do so.
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Usability
Coveo
Very simple user interface, built on top of advanced functionality, makes the platform easy to use. The team at Qubit are also very open to feedback and introduce new and useful features fairly often. On the reporting side, the inbuilt dashboard reports are good for a top-level view of test results, and Qubit have made a lot of their output data available should you wish to run your own analysis
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Open Source
Easy to set up and integrate with other tools, boosts efficiencies within the team, provides great insights, custom dashboards, and notifications.
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Reliability and Availability
Coveo
I would say that the Qubit account managers are always available for any request. We have a lot of different promotions that could always do with last minute optimizing or changes and Qubit can be relied on to get this changes up and running in an impressive amount of time, so that we don't need to patch live or wait for the next IT sprint. Invaluable to our business.
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Open Source
No answers on this topic
Performance
Coveo
Technology is good for A/B testing and personalisation - allowing any team with a dedicated developer to create test relatively easily and to report/analyse them in a fair amount of details. Some advanced features, especially on the set up of test cells, are dearly missing. Unfortunately, new features are often not free of bugs... Also, support is sub-par, which means new features are realised without proper documentation, example or training (but of our Qubit counterparts and internally).
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Open Source
No answers on this topic
Support Rating
Coveo
Qubit are supportive and flexible in providing support. They are happy working out of usual hours, even on weekends and if I have any doubts about the set up of an experience they’re quick to respond and willing to check my work. On particularly big revenue days they monitor our account and they’re quick to identify and problem solve any issues.
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Open Source
Friendly and knowledgeable customer support team.
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In-Person Training
Coveo
The training was great, but would be great to have a script or PDF with some explanations of the qubit JS layer. Without the script you can just try to learn on your own, so the training is not as powerfull as it could be. On the other hand - would be great to have training related to reading statistics or personalisation.
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Open Source
No answers on this topic
Implementation Rating
Coveo
Implementation couldn't be easier. All we needed to do was insert the tag. (easy) and set up the data layer. (dev required) This was pretty smooth in comparison to some of the other tools we use on our site, and was done in less than a day. Note : Data needs to be collected for a set period of time before you can accurately rely on the data that you are receiving. This is normal though with everyone else that we have used
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Open Source
No answers on this topic
Alternatives Considered
Coveo
At the time of taking the product, we found no comparable alternatives. Since then, the product has only grown from strength to strength, so it still does not have any comparable competitors that offer both the technical product and business knowledge that Qubit can. Google appear to offering a competing product which may be one to watch in future, and something for Qubit to keep an eye on
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Open Source
Qubit is much easier to use and select object vs. Google Tag Manager.
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Scalability
Coveo
Our requirements change throughout the year like most E Commerce retailers. At Christmas and Peak we're dealing with around ten times the usual traffic on the site. Qubit had no problems with this at all, tests continued to fire, and stats were still reported accurately. I don't think that it is the most server intensive .js anyway, but we have seen no issues at all.
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Open Source
No answers on this topic
Return on Investment
Coveo
  • Faster recognition of customer needs - finding out exactly what customers are doing when they come on site.
  • Assessment of online assets for effectiveness and improvements - facilitated the analysis of 500 online feedback questionnaires for a campaign.
  • Mapping out lead conversion and helping identify opportunities to improve it.
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Open Source
  • One of the most obvious and beneficial features is the huge reduction in HTTP requests, giving us a great site performance benefit.
  • Managing all of our tags in one place has removed a lot of potential complications.
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ScreenShots

Coveo Qubit Screenshots

Screenshot of Screenshot of Screenshot of Qubit Pro segments metrics page, showing the key metrics and activity for an audience segment.Screenshot of Segments overview page in Qubit Pro, showing a list of user-created audience segments.Screenshot of Selecting between the different types of experience in Qubit Pro to create a new personalization.Screenshot of Using a Qubit Pro template to create a Visitor Pulse Survey to gather user information.

Qubit OpenTag Screenshots

Screenshot of Screenshot of