What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 1.6 out of 100
Based on 3 reviews and ratings
Sage Intacct
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Top Rated
1611 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 1611 reviews and ratings
Feature Set Ratings
Payroll Management
Cratejoy
Feature Set Not Supported
N/A

7.1
Sage Intacct
71%
Sage Intacct ranks higher in 5/5 features
Sage Intacct ranks higher in 5/5 features
Pay calculation
N/A
0 Ratings

7.0
70%
5 Ratings
Benefit plan administration
N/A
0 Ratings

6.4
64%
5 Ratings
Direct deposit files
N/A
0 Ratings

7.1
71%
4 Ratings
Salary revision and increment management
N/A
0 Ratings

6.9
69%
4 Ratings
Reimbursement management
N/A
0 Ratings

8.3
83%
214 Ratings
Customization
Cratejoy
Feature Set Not Supported
N/A

7.9
Sage Intacct
79%
Sage Intacct ranks higher in 2/2 features
Sage Intacct ranks higher in 2/2 features
API for custom integration
N/A
0 Ratings

7.9
79%
461 Ratings
Plug-ins
N/A
0 Ratings

7.9
79%
380 Ratings
Security
Cratejoy
Feature Set Not Supported
N/A

8.7
Sage Intacct
87%
Sage Intacct ranks higher in 2/2 features
Sage Intacct ranks higher in 2/2 features
Single sign-on capability
N/A
0 Ratings

8.7
87%
600 Ratings
Role-based user permissions
N/A
0 Ratings

8.7
87%
716 Ratings
Reporting & Analytics
Cratejoy
Feature Set Not Supported
N/A

8.1
Sage Intacct
81%
Sage Intacct ranks higher in 3/3 features
Sage Intacct ranks higher in 3/3 features
Dashboards
N/A
0 Ratings

8.0
80%
718 Ratings
Standard reports
N/A
0 Ratings

8.1
81%
773 Ratings
Custom reports
N/A
0 Ratings

8.0
80%
766 Ratings
General Ledger and Configurable Accounting
Cratejoy
Feature Set Not Supported
N/A

8.2
Sage Intacct
82%
Sage Intacct ranks higher in 19/19 features
Sage Intacct ranks higher in 19/19 features
Accounts payable
N/A
0 Ratings

8.5
85%
791 Ratings
Accounts receivable
N/A
0 Ratings

8.2
82%
688 Ratings
Cash management
N/A
0 Ratings

8.4
84%
720 Ratings
Bank reconciliation
N/A
0 Ratings

8.3
83%
717 Ratings
Expense management
N/A
0 Ratings

8.2
82%
532 Ratings
Time tracking
N/A
0 Ratings

8.1
81%
305 Ratings
Fixed asset management
N/A
0 Ratings

7.2
72%
361 Ratings
Multi-currency support
N/A
0 Ratings

8.2
82%
287 Ratings
Multi-division support
N/A
0 Ratings

8.2
82%
480 Ratings
Regulations compliance
N/A
0 Ratings

8.0
80%
291 Ratings
Electronic tax filing
N/A
0 Ratings

7.9
79%
206 Ratings
Self-service portal
N/A
0 Ratings

8.0
80%
355 Ratings
Global Financial Support
N/A
0 Ratings

8.2
82%
202 Ratings
Intercompany Accounting
N/A
0 Ratings

8.1
81%
468 Ratings
Journals and Reconciliations
N/A
0 Ratings

8.6
86%
638 Ratings
Enterprise Accounting
N/A
0 Ratings

8.4
84%
281 Ratings
Configurable Accounting
N/A
0 Ratings

8.2
82%
393 Ratings
Centralized Rules Framework
N/A
0 Ratings

8.4
84%
280 Ratings
Standardized Processes
N/A
0 Ratings

8.5
85%
445 Ratings
Inventory Management
Cratejoy
Feature Set Not Supported
N/A

6.9
Sage Intacct
69%
Sage Intacct ranks higher in 4/4 features
Sage Intacct ranks higher in 4/4 features
Inventory tracking
N/A
0 Ratings

8.2
82%
190 Ratings
Automatic reordering
N/A
0 Ratings

5.5
55%
8 Ratings
Location management
N/A
0 Ratings

8.5
85%
243 Ratings
Manufacturing module
N/A
0 Ratings

5.2
52%
5 Ratings
Order Management
Cratejoy
Feature Set Not Supported
N/A

7.8
Sage Intacct
78%
Sage Intacct ranks higher in 5/5 features
Sage Intacct ranks higher in 5/5 features
Pricing
N/A
0 Ratings

8.1
81%
256 Ratings
Order entry
N/A
0 Ratings

8.2
82%
361 Ratings
Credit card processing
N/A
0 Ratings

8.3
83%
252 Ratings
Cost of goods sold
N/A
0 Ratings

6.3
63%
14 Ratings
End-to-end order visibility
N/A
0 Ratings

8.1
81%
206 Ratings
Attribute Ratings
- Cratejoy is rated higher in 1 area: Support Rating
- Sage Intacct is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
1.6
Cratejoy
16%
3 Ratings

8.7
Sage Intacct
87%
906 Ratings
Likelihood to Renew
Cratejoy
N/A
0 Ratings

8.0
Sage Intacct
80%
67 Ratings
Usability
Cratejoy
N/A
0 Ratings

8.1
Sage Intacct
81%
132 Ratings
Availability
Cratejoy
N/A
0 Ratings

5.0
Sage Intacct
50%
18 Ratings
Performance
Cratejoy
N/A
0 Ratings

5.7
Sage Intacct
57%
20 Ratings
Support Rating
10.0
Cratejoy
100%
2 Ratings

7.4
Sage Intacct
74%
135 Ratings
In-Person Training
Cratejoy
N/A
0 Ratings

9.4
Sage Intacct
94%
5 Ratings
Online Training
Cratejoy
N/A
0 Ratings

10.0
Sage Intacct
100%
11 Ratings
Implementation Rating
Cratejoy
N/A
0 Ratings

4.6
Sage Intacct
46%
31 Ratings
Product Scalability
Cratejoy
N/A
0 Ratings

5.9
Sage Intacct
59%
8 Ratings
Likelihood to Recommend
Cratejoy
I will not recommend Cratejoy to anyone I know because I had a very poor experience with them. Initially, in my research, I had contacted Cratejoy to understand their platform more. I was led to believe that selling on their 'marketplace' would allow me to take advantage of a lower selling fee. We discussed how I would set up my shop and they assured me that it was done correctly so I would pay the lower amount. It took me over a year to realize I was paying the higher fee, which is about 10 times higher than the lower one. Fees are not listed anywhere in the Cratejoy administrative panels. They are not being emailed and there is no information about them anywhere UNLESS you think to go into your payment processor and look at individual transactions. Clearly, it's my responsibility to look at these things and see why the math is not adding up. However, at the time I signed up this information was not clear and I was given incorrect answers to my questions. I was operating on an assumption that took me a long time to realize and ended up costing me thousands in fees.

Verified User
Administrator in Sales
Retail Company, 1-10 employeesSage Intacct
Sage Intacct is well suited for:
- Consolidating financial statements
- Automating reportings
- Creating a custom dashboard for KPI Reviews
- Uploading timesheets
- Keeping a track of all the expenses
- Project planning and budget stipulation
Co-founder and CMO
CampusTrailEducation Management, 11-50 employees
Pros
Cratejoy
- Markets your boxes in their marketplace
- Sets up shipping so it's easier and cheaper
- Helps get your online subscription boxes started

Verified User
General Manager in Marketing
Food & Beverages Company, 1-10 employeesSage Intacct
- Sage Intacct is a powerful and very secure application that enables us to create a variety of custom reports and dashboards that provide instant snapshots of every department's expenditures.
- Sage Intacct integrates with other great softwares thus making it a super powerful tool for financial management.
- It has a responsive customer support team behind it, they respond quickly once you contact them.
Senior Operations Manager
Hindustan Petroleum Corporation LimitedOil & Energy, 5001-10,000 employees
Cons
Cratejoy
- Fees
- Transparency
- Customer service

Verified User
Administrator in Sales
Retail Company, 1-10 employeesSage Intacct
- It would be better if I could select which specific credit to apply to an AP invoice payment, rather than it auto-selecting if there are multiple available.
- It would be better if credits in invoices were automatically applied to the invoice they are in, rather than you having to do that manually.
Senior Accountant
Raising A ReaderNon-profit Organization Management, 11-50 employees
Pricing Details
Cratejoy
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Sage Intacct
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cratejoy
No score
No answers yet
No answers on this topic
Sage Intacct
Sage Intacct 8.0
Based on 67 answers
Sage Intacct continues to well-satisfy our needs and is an easy-to-use product. Service reliability has been excellent. The ability to integrate Sage Intacct with best-in-class companion products that handle expense reporting, budgeting, etc... makes Sage Intacct an excellent value. We continue to be extremely well-satisfied with the results and performance of our experience using Sage Intacct.
Chief Financial Officer
Clinical Management Concepts, Inc.Pharmaceuticals, 51-200 employees
Usability
Cratejoy
No score
No answers yet
No answers on this topic
Sage Intacct
Sage Intacct 8.1
Based on 132 answers
The ease of use as a seasoned user is wonderful; however, new users struggle to adapt to the program efficiently. Better training videos--all in one location--would be beneficial. The use of a "sandbox" environment is a great tool for new employees or for the fiscal department to test certain journal entries or other transactions to verify accuracy of data.
Accounting Manager
The Arc in HawaiiNon-profit Organization Management, 51-200 employees
Reliability and Availability
Cratejoy
No score
No answers yet
No answers on this topic
Sage Intacct
Sage Intacct 5.0
Based on 18 answers
There are times when the system is down when multiple people need to log in to track time to be able invoice clients. This at times can be painful, but we work around it when it happens.
Accounting Team Leader
SmartBooks Corp.Accounting, 11-50 employees
Performance
Cratejoy
No score
No answers yet
No answers on this topic
Sage Intacct
Sage Intacct 5.7
Based on 20 answers
I have not noticed any slowdown in using Intacct with having multiple systems integrated with it )ADP, Concur, Adaptive Insights).
Director Of Accounting
Vera Whole HealthMedical Practice, 51-200 employees
Support Rating
Cratejoy
Cratejoy 10.0
Based on 2 answers
Whether it be their upper management or their customer support crew, they have always acted and treated me like they care. Probably because we make them a lot of money, but nonetheless they do a great job whenever any issue comes up. I even met them in person!

Verified User
Account Manager in Corporate
Arts & Crafts Company, 1-10 employeesSage Intacct
Sage Intacct 7.4
Based on 135 answers
Only a few times have we had to reach out to support, and every time we did, we received a relatively quick response and a solution was found fairly quickly. Only once was there an issue that took longer than a week to resolve, but it still did eventually get solved.
Billing Specialist
WeaveComputer Software, 501-1000 employees
In-Person Training
Cratejoy
No score
No answers yet
No answers on this topic
Sage Intacct
Sage Intacct 9.4
Based on 5 answers
I have taken in person training classes at several of the annual Sage Intacct user conferences. It is very interactive and the trainers are very easy to follow and understand. They are great at getting everyone in the class involved. They also make sure everyone has learned to task before moving to a new one.
Controller and Director of Human Resources
Laird Management,LLCRestaurants, 501-1000 employees
Online Training
Cratejoy
No score
No answers yet
No answers on this topic
Sage Intacct
Sage Intacct 10.0
Based on 11 answers
It was great for generic training but we had the system modified by our third party implementer and a lot of that was not covered in various training's that we received or took online. Attended Advantage last year and that as super helpful in learning a lot of the intricacies of the system.
Director Of Accounting
Vera Whole HealthMedical Practice, 51-200 employees
Implementation Rating
Cratejoy
No score
No answers yet
No answers on this topic
Sage Intacct
Sage Intacct 4.6
Based on 31 answers
If you are using a third party implementation partner, make sure both parties lay out expectations up front. Do not be afraid to ask questions of your implementation partner and know what your agreement contains. We did have to ask for the training to be scheduled even though that was part of our agreement
Controller and Director of Human Resources
Laird Management,LLCRestaurants, 501-1000 employees
Alternatives Considered
Cratejoy
Cratejoy streamlines the process so there's less to figure out on your own.

Verified User
General Manager in Marketing
Food & Beverages Company, 1-10 employeesSage Intacct
Sage Intacct is more user-friendly compared to NetSuite however, I prefer NetSuite's report builder. Sage Intacct has multiple report builders but it is often a learning process to know which ones to use and you may find yourself switching between the two tools often. Although, NetSuite shows comparative financials and multiple currencies without needing to create a custom report. Sage Intacct's help and support are a lot easier to work with compared to NetSuite. The rest of the modules are virtually identical; so it comes down to the trade-off between these two features.
Senior Consultant
KPMGAccounting, 10,001+ employees
Scalability
Cratejoy
No score
No answers yet
No answers on this topic
Sage Intacct
Sage Intacct 5.9
Based on 8 answers
You can do a lot with this system and integrate it with a lot of your additional systems you use daily.
Director Of Accounting
Vera Whole HealthMedical Practice, 51-200 employees
Return on Investment
Cratejoy
- Lots of sales!
- 10% commission paid to them

Verified User
Account Manager in Corporate
Arts & Crafts Company, 1-10 employeesSage Intacct
- Overall, my experience with Sage Intacct has been amazing since it allows you to easily keep up with journal entries.
- It provides high security for our data thus making it a very secure and safe tool for accounting management.
- Sage Intacct has a very intuitive and user-friendly interface which makes it easy to get started with even for new users.
Senior Information Technology Manager
Indian Oil Corporation LimitedOil & Energy, 10,001+ employees