What users are saying about
3 Ratings
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Top Rated
1611 Ratings
3 Ratings
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Score 1.6 out of 100

Sage Intacct

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Top Rated
1611 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

    Payroll Management

    Cratejoy

    Feature Set Not Supported
    N/A
    7.1

    Sage Intacct

    71%
    Sage Intacct ranks higher in 5/5 features

    Pay calculation

    N/A
    0 Ratings
    7.0
    70%
    5 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    6.4
    64%
    5 Ratings

    Direct deposit files

    N/A
    0 Ratings
    7.1
    71%
    4 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    6.9
    69%
    4 Ratings

    Reimbursement management

    N/A
    0 Ratings
    8.3
    83%
    214 Ratings

    Customization

    Cratejoy

    Feature Set Not Supported
    N/A
    7.9

    Sage Intacct

    79%
    Sage Intacct ranks higher in 2/2 features

    API for custom integration

    N/A
    0 Ratings
    7.9
    79%
    461 Ratings

    Plug-ins

    N/A
    0 Ratings
    7.9
    79%
    380 Ratings

    Security

    Cratejoy

    Feature Set Not Supported
    N/A
    8.7

    Sage Intacct

    87%
    Sage Intacct ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    8.7
    87%
    600 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    8.7
    87%
    716 Ratings

    Reporting & Analytics

    Cratejoy

    Feature Set Not Supported
    N/A
    8.1

    Sage Intacct

    81%
    Sage Intacct ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    8.0
    80%
    718 Ratings

    Standard reports

    N/A
    0 Ratings
    8.1
    81%
    773 Ratings

    Custom reports

    N/A
    0 Ratings
    8.0
    80%
    766 Ratings

    General Ledger and Configurable Accounting

    Cratejoy

    Feature Set Not Supported
    N/A
    8.2

    Sage Intacct

    82%
    Sage Intacct ranks higher in 19/19 features

    Accounts payable

    N/A
    0 Ratings
    8.5
    85%
    791 Ratings

    Accounts receivable

    N/A
    0 Ratings
    8.2
    82%
    688 Ratings

    Cash management

    N/A
    0 Ratings
    8.4
    84%
    720 Ratings

    Bank reconciliation

    N/A
    0 Ratings
    8.3
    83%
    717 Ratings

    Expense management

    N/A
    0 Ratings
    8.2
    82%
    532 Ratings

    Time tracking

    N/A
    0 Ratings
    8.1
    81%
    305 Ratings

    Fixed asset management

    N/A
    0 Ratings
    7.2
    72%
    361 Ratings

    Multi-currency support

    N/A
    0 Ratings
    8.2
    82%
    287 Ratings

    Multi-division support

    N/A
    0 Ratings
    8.2
    82%
    480 Ratings

    Regulations compliance

    N/A
    0 Ratings
    8.0
    80%
    291 Ratings

    Electronic tax filing

    N/A
    0 Ratings
    7.9
    79%
    206 Ratings

    Self-service portal

    N/A
    0 Ratings
    8.0
    80%
    355 Ratings

    Global Financial Support

    N/A
    0 Ratings
    8.2
    82%
    202 Ratings

    Intercompany Accounting

    N/A
    0 Ratings
    8.1
    81%
    468 Ratings

    Journals and Reconciliations

    N/A
    0 Ratings
    8.6
    86%
    638 Ratings

    Enterprise Accounting

    N/A
    0 Ratings
    8.4
    84%
    281 Ratings

    Configurable Accounting

    N/A
    0 Ratings
    8.2
    82%
    393 Ratings

    Centralized Rules Framework

    N/A
    0 Ratings
    8.4
    84%
    280 Ratings

    Standardized Processes

    N/A
    0 Ratings
    8.5
    85%
    445 Ratings

    Inventory Management

    Cratejoy

    Feature Set Not Supported
    N/A
    6.9

    Sage Intacct

    69%
    Sage Intacct ranks higher in 4/4 features

    Inventory tracking

    N/A
    0 Ratings
    8.2
    82%
    190 Ratings

    Automatic reordering

    N/A
    0 Ratings
    5.5
    55%
    8 Ratings

    Location management

    N/A
    0 Ratings
    8.5
    85%
    243 Ratings

    Manufacturing module

    N/A
    0 Ratings
    5.2
    52%
    5 Ratings

    Order Management

    Cratejoy

    Feature Set Not Supported
    N/A
    7.8

    Sage Intacct

    78%
    Sage Intacct ranks higher in 5/5 features

    Pricing

    N/A
    0 Ratings
    8.1
    81%
    256 Ratings

    Order entry

    N/A
    0 Ratings
    8.2
    82%
    361 Ratings

    Credit card processing

    N/A
    0 Ratings
    8.3
    83%
    252 Ratings

    Cost of goods sold

    N/A
    0 Ratings
    6.3
    63%
    14 Ratings

    End-to-end order visibility

    N/A
    0 Ratings
    8.1
    81%
    206 Ratings

    Attribute Ratings

    • Cratejoy is rated higher in 1 area: Support Rating
    • Sage Intacct is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    1.6

    Cratejoy

    16%
    3 Ratings
    8.7

    Sage Intacct

    87%
    906 Ratings

    Likelihood to Renew

    Cratejoy

    N/A
    0 Ratings
    8.0

    Sage Intacct

    80%
    67 Ratings

    Usability

    Cratejoy

    N/A
    0 Ratings
    8.1

    Sage Intacct

    81%
    132 Ratings

    Availability

    Cratejoy

    N/A
    0 Ratings
    5.0

    Sage Intacct

    50%
    18 Ratings

    Performance

    Cratejoy

    N/A
    0 Ratings
    5.7

    Sage Intacct

    57%
    20 Ratings

    Support Rating

    10.0

    Cratejoy

    100%
    2 Ratings
    7.4

    Sage Intacct

    74%
    135 Ratings

    In-Person Training

    Cratejoy

    N/A
    0 Ratings
    9.4

    Sage Intacct

    94%
    5 Ratings

    Online Training

    Cratejoy

    N/A
    0 Ratings
    10.0

    Sage Intacct

    100%
    11 Ratings

    Implementation Rating

    Cratejoy

    N/A
    0 Ratings
    4.6

    Sage Intacct

    46%
    31 Ratings

    Product Scalability

    Cratejoy

    N/A
    0 Ratings
    5.9

    Sage Intacct

    59%
    8 Ratings

    Likelihood to Recommend

    Cratejoy

    I will not recommend Cratejoy to anyone I know because I had a very poor experience with them. Initially, in my research, I had contacted Cratejoy to understand their platform more. I was led to believe that selling on their 'marketplace' would allow me to take advantage of a lower selling fee. We discussed how I would set up my shop and they assured me that it was done correctly so I would pay the lower amount. It took me over a year to realize I was paying the higher fee, which is about 10 times higher than the lower one. Fees are not listed anywhere in the Cratejoy administrative panels. They are not being emailed and there is no information about them anywhere UNLESS you think to go into your payment processor and look at individual transactions. Clearly, it's my responsibility to look at these things and see why the math is not adding up. However, at the time I signed up this information was not clear and I was given incorrect answers to my questions. I was operating on an assumption that took me a long time to realize and ended up costing me thousands in fees.
    Anonymous | TrustRadius Reviewer

    Sage Intacct

    Sage Intacct is well suited for:
    1. Consolidating financial statements
    2. Automating reportings
    3. Creating a custom dashboard for KPI Reviews
    4. Uploading timesheets
    5. Keeping a track of all the expenses
    6. Project planning and budget stipulation
    I believe that these scenarios are well suited for Sage Intacct. One that I like the most is keeping a track of all expenses and the cash flow management feature where I can easily see what's happening in a single view.
    Tejas Rane | TrustRadius Reviewer

    Pros

    Cratejoy

    • Markets your boxes in their marketplace
    • Sets up shipping so it's easier and cheaper
    • Helps get your online subscription boxes started
    Anonymous | TrustRadius Reviewer

    Sage Intacct

    • Sage Intacct is a powerful and very secure application that enables us to create a variety of custom reports and dashboards that provide instant snapshots of every department's expenditures.
    • Sage Intacct integrates with other great softwares thus making it a super powerful tool for financial management.
    • It has a responsive customer support team behind it, they respond quickly once you contact them.
    Arya Karma | TrustRadius Reviewer

    Cons

    Cratejoy

    • Fees
    • Transparency
    • Customer service
    Anonymous | TrustRadius Reviewer

    Sage Intacct

    • It would be better if I could select which specific credit to apply to an AP invoice payment, rather than it auto-selecting if there are multiple available.
    • It would be better if credits in invoices were automatically applied to the invoice they are in, rather than you having to do that manually.
    Shelly Coulter | TrustRadius Reviewer

    Pricing Details

    Cratejoy

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Sage Intacct

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Cratejoy

    No score
    No answers yet
    No answers on this topic

    Sage Intacct

    Sage Intacct 8.0
    Based on 67 answers
    Sage Intacct continues to well-satisfy our needs and is an easy-to-use product. Service reliability has been excellent. The ability to integrate Sage Intacct with best-in-class companion products that handle expense reporting, budgeting, etc... makes Sage Intacct an excellent value. We continue to be extremely well-satisfied with the results and performance of our experience using Sage Intacct.
    Jason Guinn | TrustRadius Reviewer

    Usability

    Cratejoy

    No score
    No answers yet
    No answers on this topic

    Sage Intacct

    Sage Intacct 8.1
    Based on 132 answers
    The ease of use as a seasoned user is wonderful; however, new users struggle to adapt to the program efficiently. Better training videos--all in one location--would be beneficial. The use of a "sandbox" environment is a great tool for new employees or for the fiscal department to test certain journal entries or other transactions to verify accuracy of data.
    Saundra Bedford | TrustRadius Reviewer

    Reliability and Availability

    Cratejoy

    No score
    No answers yet
    No answers on this topic

    Sage Intacct

    Sage Intacct 5.0
    Based on 18 answers
    There are times when the system is down when multiple people need to log in to track time to be able invoice clients. This at times can be painful, but we work around it when it happens.
    Stephanie Beaulieu, EA | TrustRadius Reviewer

    Performance

    Cratejoy

    No score
    No answers yet
    No answers on this topic

    Sage Intacct

    Sage Intacct 5.7
    Based on 20 answers
    I have not noticed any slowdown in using Intacct with having multiple systems integrated with it )ADP, Concur, Adaptive Insights).
    Brian Goldrick | TrustRadius Reviewer

    Support Rating

    Cratejoy

    Cratejoy 10.0
    Based on 2 answers
    Whether it be their upper management or their customer support crew, they have always acted and treated me like they care. Probably because we make them a lot of money, but nonetheless they do a great job whenever any issue comes up. I even met them in person!
    Anonymous | TrustRadius Reviewer

    Sage Intacct

    Sage Intacct 7.4
    Based on 135 answers
    Only a few times have we had to reach out to support, and every time we did, we received a relatively quick response and a solution was found fairly quickly. Only once was there an issue that took longer than a week to resolve, but it still did eventually get solved.
    Jake Whitworth | TrustRadius Reviewer

    In-Person Training

    Cratejoy

    No score
    No answers yet
    No answers on this topic

    Sage Intacct

    Sage Intacct 9.4
    Based on 5 answers
    I have taken in person training classes at several of the annual Sage Intacct user conferences. It is very interactive and the trainers are very easy to follow and understand. They are great at getting everyone in the class involved. They also make sure everyone has learned to task before moving to a new one.
    Pam Bakker | TrustRadius Reviewer

    Online Training

    Cratejoy

    No score
    No answers yet
    No answers on this topic

    Sage Intacct

    Sage Intacct 10.0
    Based on 11 answers
    It was great for generic training but we had the system modified by our third party implementer and a lot of that was not covered in various training's that we received or took online. Attended Advantage last year and that as super helpful in learning a lot of the intricacies of the system.
    Brian Goldrick | TrustRadius Reviewer

    Implementation Rating

    Cratejoy

    No score
    No answers yet
    No answers on this topic

    Sage Intacct

    Sage Intacct 4.6
    Based on 31 answers
    If you are using a third party implementation partner, make sure both parties lay out expectations up front. Do not be afraid to ask questions of your implementation partner and know what your agreement contains. We did have to ask for the training to be scheduled even though that was part of our agreement
    Pam Bakker | TrustRadius Reviewer

    Alternatives Considered

    Cratejoy

    Cratejoy streamlines the process so there's less to figure out on your own.
    Anonymous | TrustRadius Reviewer

    Sage Intacct

    Sage Intacct is more user-friendly compared to NetSuite however, I prefer NetSuite's report builder. Sage Intacct has multiple report builders but it is often a learning process to know which ones to use and you may find yourself switching between the two tools often. Although, NetSuite shows comparative financials and multiple currencies without needing to create a custom report. Sage Intacct's help and support are a lot easier to work with compared to NetSuite. The rest of the modules are virtually identical; so it comes down to the trade-off between these two features.
    josh fischer | TrustRadius Reviewer

    Scalability

    Cratejoy

    No score
    No answers yet
    No answers on this topic

    Sage Intacct

    Sage Intacct 5.9
    Based on 8 answers
    You can do a lot with this system and integrate it with a lot of your additional systems you use daily.
    Brian Goldrick | TrustRadius Reviewer

    Return on Investment

    Cratejoy

    • Lots of sales!
    • 10% commission paid to them
    Anonymous | TrustRadius Reviewer

    Sage Intacct

    • Overall, my experience with Sage Intacct has been amazing since it allows you to easily keep up with journal entries.
    • It provides high security for our data thus making it a very secure and safe tool for accounting management.
    • Sage Intacct has a very intuitive and user-friendly interface which makes it easy to get started with even for new users.
    Kishan Sekar | TrustRadius Reviewer

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