Cratejoy vs Sage Intacct

Likelihood to Recommend

Perfect for people starting an online subscription box business. Gives good suggestions and guidance. Helps figure out pricing and other ways to make your business successful.

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Verified User

General Manager in Marketing

Food & Beverages Company, 1-10 employees

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Sage Intacct is well suited for nonprofit industries but only if you have a superb implementation team. Setup of inter-entity dimensions, etc. can be challenging for an implementation team not accustomed to the formatting required. I would assume a small, one-person business entity would not be the best candidate for this program. Sage Intacct is very robust and it is reflected in their pricing. Several more appropriate accounting software programs would be better suited to a self-employed person with few to no assets and/or employees.

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Saundra Bedford

Accounting Manager

The Arc in HawaiiNon-profit Organization Management, 51-200 employees

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Feature Rating Comparison

Cratejoy

Sage Intacct

Pay calculation

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

Cratejoy

Sage Intacct

API for custom integration

Plug-ins

Cratejoy

Sage Intacct

Single sign-on capability

Role-based user permissions

Cratejoy

Sage Intacct

Dashboards

Standard reports

Custom reports

Cratejoy

Sage Intacct

Accounts payable

Accounts receivable

Cash management

Bank reconciliation

Expense management

Time tracking

Fixed asset management

Multi-currency support

Multi-division support

Regulations compliance

Electronic tax filing

Self-service portal

Global Financial Support

Intercompany Accounting

Journals and Reconciliations

Enterprise Accounting

Configurable Accounting

Centralized Rules Framework

Standardized Processes

Cratejoy

Sage Intacct

Inventory tracking

Automatic reordering

Location management

Manufacturing module

Cratejoy

Sage Intacct

Pricing

Order entry

Credit card processing

Cost of goods sold

End-to-end order visibility

Pros

Exposure
Backend
Customer Support

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Verified User

Account Manager in Corporate

Arts & Crafts Company, 1-10 employees

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Intacct is very responsive - I have never had to wait longer than a few seconds for any sort of request on this software. This is helpful when I have a customer on the phone that I am helping. Intacct values my time and my customer's time.
It is very easy to automate the process of generating invoices - the main reason we use Intacct. Not once have I been stuck or confused on how to get a customer into a routine billing cycle.
The invoices that are generated from Intacct look clean and they are very customizable.

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Jake Whitworth

Billing Specialist

WeaveComputer Software, 501-1000 employees

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Cons

Customer service takes awhile

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Verified User

General Manager in Marketing

Food & Beverages Company, 1-10 employees

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Bank reconciliation - I do not like the forced "matching" layout. I prefer the old layout where I can manually check off items and see real-time adjustments without needing to hit "match".
Bill changes - I want to be able to edit more fields for bills in an open period-paid or unpaid-without being forced to do a full reversal or making an additional reclassifying entry to correct a data entry mistake.
Vendor ACH information - I want to be able to send an [encrypted] email to a vendor to allow them to input their own bank information into the system that I do not have to see or handle in order to pay via ACH.

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Tiffany Smith

Accountant

Bluegrass Community Health CenterHospital & Health Care, 51-200 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Sage Intacct 8.4

Based on 64 answers

Sage Intacct continues to well-satisfy our needs and is an easy-to-use product. Service reliability has been excellent. The ability to integrate Sage Intacct with best-in-class companion products that handle expense reporting, budgeting, etc... makes Sage Intacct an excellent value. We continue to be extremely well-satisfied with the results and performance of our experience using Sage Intacct.

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Jason Guinn

Chief Financial Officer

Clinical Management Concepts, Inc.Pharmaceuticals, 51-200 employees

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Usability

No score

No answers yet

No answers on this topic

Sage Intacct 8.1

Based on 127 answers

It takes some time to get adjusted with the system and know your way around. Overall, this is a great system that allows multiple systems to adequately integrate in order to automate a lot of information that comes from external sources.

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Brian Goldrick

Director Of Accounting

Vera Whole HealthMedical Practice, 51-200 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

Sage Intacct 8.8

Based on 10 answers

There are times when the system is down when multiple people need to log in to track time to be able invoice clients. This at times can be painful, but we work around it when it happens.

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Stephanie Beaulieu, EA

Accounting Team Leader

SmartBooks Corp.Accounting, 11-50 employees

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Performance

No score

No answers yet

No answers on this topic

Sage Intacct 8.1

Based on 11 answers

I have not noticed any slowdown in using Intacct with having multiple systems integrated with it )ADP, Concur, Adaptive Insights).

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Brian Goldrick

Director Of Accounting

Vera Whole HealthMedical Practice, 51-200 employees

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Support Rating

Cratejoy 10.0

Based on 1 answer

Whether it be their upper management or their customer support crew, they have always acted and treated me like they care. Probably because we make them a lot of money, but nonetheless they do a great job whenever any issue comes up. I even met them in person!

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Verified User

Account Manager in Corporate

Arts & Crafts Company, 1-10 employees

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Sage Intacct 7.4

Based on 119 answers

Support via the portal is good, if not in a time crunch. I like how they can find and fix the problem without input other than what is noted on the support request page. However, if assistance is needed immediately, it can be challenging to find assistance via phone call. Often users use a third-party implementation team and continue with their assistance for years. Having a one-on-one relationship with support personnel is vital to customer satisfaction.

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Saundra Bedford

Accounting Manager

The Arc in HawaiiNon-profit Organization Management, 51-200 employees

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Online Training

No score

No answers yet

No answers on this topic

Sage Intacct 7.0

Based on 10 answers

It was great for generic training but we had the system modified by our third party implementer and a lot of that was not covered in various training's that we received or took online. Attended Advantage last year and that as super helpful in learning a lot of the intricacies of the system.

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Brian Goldrick

Director Of Accounting

Vera Whole HealthMedical Practice, 51-200 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Sage Intacct 8.0

Based on 16 answers

I would not use a thrid party administrator to implement your system, especially if you are going to be modifying the system at all. Use Intacct implementors as they will be able to better support you on any issues that come up after you go live.

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Brian Goldrick

Director Of Accounting

Vera Whole HealthMedical Practice, 51-200 employees

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Alternatives Considered

Cratejoy streamlines the process so there's less to figure out on your own.

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Verified User

General Manager in Marketing

Food & Beverages Company, 1-10 employees

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We used MIP Fund Accounting for about six years until they were no longer able to keep up with the needs of the market. It ran off of Remote Desktop which was slow and clunky and ultimately made it impossible for a couple of our team members to log in. Their cloud version was too slow to develop and lacked much of the core functionality that we needed. Intacct blew MIP out of the water.

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Paige Burkes

CFO

Health SolutionsHospital & Health Care, 201-500 employees

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Scalability

No score

No answers yet

No answers on this topic

Sage Intacct 8.5

Based on 7 answers

You can do a lot with this system and integrate it with a lot of your additional systems you use daily.

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Brian Goldrick

Director Of Accounting

Vera Whole HealthMedical Practice, 51-200 employees

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Return on Investment

Lots of sales!
10% commission paid to them

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Verified User

Account Manager in Corporate

Arts & Crafts Company, 1-10 employees

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TIME! Sage Intacct has been a huge time saver over our legacy systems.
The ease of being able to quickly run a financial statement has been great.
Drill down features when looking at a line item on the financials has had a positive impact.

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Angela Biermann

Corporate Controller

Spectrum Veterinary LLCVeterinary, 11-50 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

Rating Summary

Cratejoy

Sage Intacct

Cratejoy

Sage Intacct

Cratejoy

Sage Intacct

Cratejoy

Sage Intacct

Cratejoy

Sage Intacct

Cratejoy

Sage Intacct

Cratejoy

Sage Intacct

Cratejoy

Sage Intacct

Cratejoy

Sage Intacct

Cratejoy

Sage Intacct