What users are saying about
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Top Rated
66 Ratings
25 Ratings

Creatio

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Top Rated
66 Ratings
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Score 9.1 out of 100
25 Ratings
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Score 8.8 out of 100

Feature Set Ratings

    Low-Code Development

    9.3

    Creatio

    93%

    HoneyBook

    Feature Set Not Supported
    N/A
    Creatio ranks higher in 6/6 features

    Visual Modeling

    9.2
    92%
    27 Ratings
    N/A
    0 Ratings

    Drag-and-drop Interfaces

    9.4
    94%
    29 Ratings
    N/A
    0 Ratings

    Platform Security

    9.5
    95%
    28 Ratings
    N/A
    0 Ratings

    Platform User Management

    9.2
    92%
    30 Ratings
    N/A
    0 Ratings

    Reusability

    9.1
    91%
    28 Ratings
    N/A
    0 Ratings

    Platform Scalability

    9.2
    92%
    29 Ratings
    N/A
    0 Ratings

    Sales Force Automation

    Creatio

    Feature Set Not Supported
    N/A
    7.3

    HoneyBook

    73%
    HoneyBook ranks higher in 7/7 features

    Customer data management / contact management

    N/A
    0 Ratings
    6.9
    69%
    9 Ratings

    Workflow management

    N/A
    0 Ratings
    6.7
    67%
    8 Ratings

    Opportunity management

    N/A
    0 Ratings
    7.6
    76%
    8 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    7.2
    72%
    8 Ratings

    Contract management

    N/A
    0 Ratings
    8.6
    86%
    9 Ratings

    Quote & order management

    N/A
    0 Ratings
    7.9
    79%
    7 Ratings

    Interaction tracking

    N/A
    0 Ratings
    6.3
    63%
    7 Ratings

    Customer Service & Support

    Creatio

    Feature Set Not Supported
    N/A
    6.6

    HoneyBook

    66%
    HoneyBook ranks higher in 2/2 features

    Case management

    N/A
    0 Ratings
    6.6
    66%
    5 Ratings

    Help desk management

    N/A
    0 Ratings
    6.7
    67%
    6 Ratings

    Marketing Automation

    Creatio

    Feature Set Not Supported
    N/A
    5.6

    HoneyBook

    56%
    HoneyBook ranks higher in 1/1 features

    Lead management

    N/A
    0 Ratings
    5.6
    56%
    7 Ratings

    CRM Project Management

    Creatio

    Feature Set Not Supported
    N/A
    6.6

    HoneyBook

    66%
    HoneyBook ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    5.6
    56%
    9 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    8.1
    81%
    8 Ratings

    Reporting

    N/A
    0 Ratings
    6.3
    63%
    8 Ratings

    CRM Reporting & Analytics

    Creatio

    Feature Set Not Supported
    N/A
    5.3

    HoneyBook

    53%
    HoneyBook ranks higher in 1/1 features

    Customizable reports

    N/A
    0 Ratings
    5.3
    53%
    6 Ratings

    Customization

    Creatio

    Feature Set Not Supported
    N/A
    6.9

    HoneyBook

    69%
    HoneyBook ranks higher in 2/2 features

    Custom fields

    N/A
    0 Ratings
    7.6
    76%
    8 Ratings

    Custom objects

    N/A
    0 Ratings
    6.1
    61%
    8 Ratings

    Security

    Creatio

    Feature Set Not Supported
    N/A
    5.9

    HoneyBook

    59%
    HoneyBook ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    6.4
    64%
    6 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    5.4
    54%
    7 Ratings

    Platform

    Creatio

    Feature Set Not Supported
    N/A
    7.2

    HoneyBook

    72%
    HoneyBook ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    7.2
    72%
    8 Ratings

    Attribute Ratings

    • Creatio is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

    Likelihood to Recommend

    9.2

    Creatio

    92%
    52 Ratings
    8.2

    HoneyBook

    82%
    9 Ratings

    Likelihood to Renew

    9.1

    Creatio

    91%
    2 Ratings
    9.0

    HoneyBook

    90%
    1 Rating

    Usability

    9.2

    Creatio

    92%
    36 Ratings
    7.6

    HoneyBook

    76%
    7 Ratings

    Support Rating

    9.2

    Creatio

    92%
    35 Ratings
    7.8

    HoneyBook

    78%
    7 Ratings

    Likelihood to Recommend

    Creatio

    Contracts are a big part of our business, and being able to create tracking and dashboards for this has made our contracts process so much smoother. Also, being able to integrate docu-sign means you can do everything through the system, rather than having to go back and forth and duplicate things.
    Lisa Taylor | TrustRadius Reviewer

    HoneyBook

    I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
    Tiffany Waddell Tate | TrustRadius Reviewer

    Pros

    Creatio

    • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
    • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
    • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
    Butch Knowlton | TrustRadius Reviewer

    HoneyBook

    • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
    • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
    • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
    • The app helps me feel connected to my leads and data while I'm away from my computer.
    Melody Alexander | TrustRadius Reviewer

    Cons

    Creatio

    • Documentation could sometimes be more intuitive
    • Lots of third-party applications, so frustrating when only the connector you need is missing
    • The possibilities are very large, so it is difficult to properly channel resources and needs within the company regarding this platform
    Jacob Grabowski | TrustRadius Reviewer

    HoneyBook

    • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
    • The transaction fees for instant deposits are expensive.
    • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
    • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
    Alyssa Parr | TrustRadius Reviewer

    Pricing Details

    Creatio

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0 per month per user

    Creatio Editions & Modules

    On-premise Edition
    Studio Creatio Enterprise$251
    Studio Creatio Free$01
    1. per user/per month
    SaaS Edition
    Studio Creatio Free$01
    Studio Creatio Enterprise$251
    Sales Creatio Team Edition$301
    Sales Creatio Commerce Edition$351
    Sales Creatio Enterprise Edition$601
    1. per month per user
    Additional Pricing Details

    HoneyBook

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $390 Year

    HoneyBook Editions & Modules

    Edition
    Unlimited Plan - Annual$3901
    $1 Promo$1 Per Month2
    Unlimited Plan - Monthly$393
    1. Year
    2. 6 Months Promo Code = ONLY1
    3. Month
    Additional Pricing Details
    For the first 6 months, get HoneyBook for $1 per month with code ONLY1!

    Likelihood to Renew

    Creatio

    Creatio 9.1
    Based on 2 answers
    I don't think we could be without it now.
    Lisa Taylor | TrustRadius Reviewer

    HoneyBook

    HoneyBook 9.0
    Based on 1 answer
    Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
    Anonymous | TrustRadius Reviewer

    Usability

    Creatio

    Creatio 9.2
    Based on 36 answers
    The user interface of Creatio is quite friendly. It is intuitive for new users to start using the software. It is also fairly straightforward to setup. Business users are able to become productive with Creatio in a short amount of time due to an easy to use design. I find the design intuitive overall.
    Naveen Gabrani | TrustRadius Reviewer

    HoneyBook

    HoneyBook 7.6
    Based on 7 answers
    This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Creatio

    Creatio 9.2
    Based on 35 answers
    Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.
    Anonymous | TrustRadius Reviewer

    HoneyBook

    HoneyBook 7.8
    Based on 7 answers
    They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
    Dana Sacco | TrustRadius Reviewer

    Alternatives Considered

    Creatio

    The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
    Carl Moore | TrustRadius Reviewer

    HoneyBook

    We switched to HubSpot after a few years of the company using HoneyBook. We switched to HubSpot because we needed more features that would allow us to automate our processes and pull better data on our clients, their vendors, and our overall client process. I appreciated that HoneyBook was its own booking/payment system, that it was easy to use and set up, but ultimately that was not enough to keep us in the platform.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Creatio

    • Communication between sales representatives, vendors, and customers helps improve sales.
    • Automating the sales process has allowed us to land more deals via opportunity management tools.
    • No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
    Touch Kulchan | TrustRadius Reviewer

    HoneyBook

    • Workflow/task management has increased our bookings and saved lost opportunities by 25%.
    • Customization of brochures and contracts allows us to fully represent our brand through the sales process.
    Kristin Cole | TrustRadius Reviewer

    Screenshots

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