What users are saying about
25 Ratings
17 Ratings
25 Ratings
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Score 9.4 out of 100
17 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

OnePageCRM

OnePage is great for any company with a sales team. Onepage is great for lead tracking, and showing all communication in one place. Its timeline is easy to use and understand. OnePage also makes it easy to manage a sales team. Their reporting capabilities are excellent and it is a great way to track deals.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Creatio
9.5
OnePageCRM
9.3
Customer data management / contact management
Creatio
9.9
OnePageCRM
9.8
Workflow management
Creatio
9.6
OnePageCRM
9.8
Territory management
Creatio
9.1
OnePageCRM
10.0
Opportunity management
Creatio
9.6
OnePageCRM
9.9
Integration with email client (e.g., Outlook or Gmail)
Creatio
9.4
OnePageCRM
10.0
Contract management
Creatio
9.5
OnePageCRM
6.1
Quote & order management
Creatio
10.0
OnePageCRM
10.0
Interaction tracking
Creatio
9.2
OnePageCRM
9.3
Channel / partner relationship management
Creatio
9.4
OnePageCRM
9.0

Customer Service & Support

Creatio
9.1
OnePageCRM
9.7
Case management
Creatio
9.7
OnePageCRM
9.7
Call center management
Creatio
8.5
OnePageCRM
9.7
Help desk management
Creatio
9.1
OnePageCRM
9.7

Marketing Automation

Creatio
9.6
OnePageCRM
9.9
Lead management
Creatio
9.6
OnePageCRM
9.9
Email marketing
Creatio
9.5
OnePageCRM
9.8

CRM Project Management

Creatio
9.0
OnePageCRM
9.9
Task management
Creatio
9.4
OnePageCRM
10.0
Billing and invoicing management
Creatio
8.2
OnePageCRM
Reporting
Creatio
9.5
OnePageCRM
9.9

CRM Reporting & Analytics

Creatio
9.4
OnePageCRM
9.9
Forecasting
Creatio
9.4
OnePageCRM
10.0
Pipeline visualization
Creatio
9.4
OnePageCRM
9.6
Customizable reports
Creatio
9.5
OnePageCRM
10.0

Customization

Creatio
9.9
OnePageCRM
9.8
Custom fields
Creatio
9.9
OnePageCRM
9.2
Custom objects
Creatio
9.9
OnePageCRM
10.0
Scripting environment
Creatio
10.0
OnePageCRM
10.0
API for custom integration
Creatio
9.7
OnePageCRM
10.0

Security

Creatio
9.2
OnePageCRM
9.8
Single sign-on capability
Creatio
9.1
OnePageCRM
9.7
Role-based user permissions
Creatio
9.2
OnePageCRM
10.0

Social CRM

Creatio
9.4
OnePageCRM
Social data
Creatio
9.2
OnePageCRM
Social engagement
Creatio
9.7
OnePageCRM

Integrations with 3rd-party Software

Creatio
8.4
OnePageCRM
10.0
Marketing automation
Creatio
8.4
OnePageCRM
10.0

Platform

Creatio
9.0
OnePageCRM
9.9
Mobile access
Creatio
9.0
OnePageCRM
9.9

Pros

Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

OnePageCRM

  • It uses a split screen: one half is your action stream, the other is for a selected contact. This is really helpful.
  • You can do mass actions-- like rescheduling a group of actions for another day.
  • "Tags" are a handy feature... it's sophisticated enough to trigger automated follow-ups in our mail service, Klaviyo
Bill Cummings | TrustRadius Reviewer

Cons

Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

OnePageCRM

  • The ability to interface with all or many VoIP services would be top of my priority list
  • Skype is not a favourite of mine, but Google hangouts is which is now included with OnePageCRM
  • The ability to create email templates would be good. I have a separate app for that, but it would be good to have it on board
Nigel Heaton | TrustRadius Reviewer

Alternatives Considered

Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

OnePageCRM

We use all these software for task management and email marketing. OnePage doesn't send out mass emails and we needed a more robust task management system, so we use SharpSpring and Asana as well.
Anonymous | TrustRadius Reviewer

Return on Investment

Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

OnePageCRM

  • OnePage has helped with time efficiency for the sales team. Because OnePage is so easy to use and manage, our sales team can spend more time selling and less time working with the system.
  • OnePage is great for organization. It helps us track our daily schedules/tasks and shows all communication clearly in one place.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Creatio

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
$3,000*

* Per installation

OnePageCRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

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