What users are saying about
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Top Rated
66 Ratings
201 Ratings

Creatio

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Top Rated
66 Ratings
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Score 9.1 out of 100
201 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Low-Code Development

    9.3

    Creatio

    93%

    Pega Platform

    Feature Set Not Supported
    N/A
    Creatio ranks higher in 6/6 features

    Visual Modeling

    9.2
    92%
    27 Ratings
    N/A
    0 Ratings

    Drag-and-drop Interfaces

    9.4
    94%
    29 Ratings
    N/A
    0 Ratings

    Platform Security

    9.5
    95%
    28 Ratings
    N/A
    0 Ratings

    Platform User Management

    9.2
    92%
    30 Ratings
    N/A
    0 Ratings

    Reusability

    9.1
    91%
    28 Ratings
    N/A
    0 Ratings

    Platform Scalability

    9.2
    92%
    29 Ratings
    N/A
    0 Ratings

    Reporting & Analytics

    Creatio

    Feature Set Not Supported
    N/A
    8.3

    Pega Platform

    83%
    Pega Platform ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    8.9
    89%
    61 Ratings

    Standard reports

    N/A
    0 Ratings
    8.0
    80%
    61 Ratings

    Custom reports

    N/A
    0 Ratings
    8.0
    80%
    60 Ratings

    Process Engine

    Creatio

    Feature Set Not Supported
    N/A
    8.2

    Pega Platform

    82%
    Pega Platform ranks higher in 8/8 features

    Process designer

    N/A
    0 Ratings
    8.5
    85%
    63 Ratings

    Process simulation

    N/A
    0 Ratings
    9.0
    90%
    55 Ratings

    Business rules engine

    N/A
    0 Ratings
    9.0
    90%
    63 Ratings

    SOA support

    N/A
    0 Ratings
    7.0
    70%
    49 Ratings

    Process player

    N/A
    0 Ratings
    8.5
    85%
    47 Ratings

    Support for modeling languages

    N/A
    0 Ratings
    5.4
    54%
    6 Ratings

    Form builder

    N/A
    0 Ratings
    9.0
    90%
    58 Ratings

    Model execution

    N/A
    0 Ratings
    9.5
    95%
    54 Ratings

    Collaboration

    Creatio

    Feature Set Not Supported
    N/A
    8.0

    Pega Platform

    80%
    Pega Platform ranks higher in 1/1 features

    Social collaboration tools

    N/A
    0 Ratings
    8.0
    80%
    49 Ratings

    Content Management Capabilties

    Creatio

    Feature Set Not Supported
    N/A
    4.4

    Pega Platform

    44%
    Pega Platform ranks higher in 1/1 features

    Content management

    N/A
    0 Ratings
    4.4
    44%
    9 Ratings

    Attribute Ratings

    • Creatio is rated higher in 2 areas: Likelihood to Recommend, Usability
    • Pega Platform is rated higher in 2 areas: Likelihood to Renew, Support Rating

    Likelihood to Recommend

    9.2

    Creatio

    92%
    52 Ratings
    8.7

    Pega Platform

    87%
    72 Ratings

    Likelihood to Renew

    9.1

    Creatio

    91%
    2 Ratings
    10.0

    Pega Platform

    100%
    7 Ratings

    Usability

    9.2

    Creatio

    92%
    36 Ratings
    9.0

    Pega Platform

    90%
    1 Rating

    Support Rating

    9.2

    Creatio

    92%
    35 Ratings
    9.5

    Pega Platform

    95%
    13 Ratings

    Online Training

    Creatio

    N/A
    0 Ratings
    8.0

    Pega Platform

    80%
    1 Rating

    Implementation Rating

    Creatio

    N/A
    0 Ratings
    10.0

    Pega Platform

    100%
    1 Rating

    Likelihood to Recommend

    Creatio

    Contracts are a big part of our business, and being able to create tracking and dashboards for this has made our contracts process so much smoother. Also, being able to integrate docu-sign means you can do everything through the system, rather than having to go back and forth and duplicate things.
    Lisa Taylor | TrustRadius Reviewer

    Pega Platform

    Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
    Anonymous | TrustRadius Reviewer

    Pros

    Creatio

    • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
    • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
    • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
    Butch Knowlton | TrustRadius Reviewer

    Pega Platform

    • Quick development time. Much of the Pega "rules" are easy to configure and implement.
    • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
    • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
    Anonymous | TrustRadius Reviewer

    Cons

    Creatio

    • Documentation could sometimes be more intuitive
    • Lots of third-party applications, so frustrating when only the connector you need is missing
    • The possibilities are very large, so it is difficult to properly channel resources and needs within the company regarding this platform
    Jacob Grabowski | TrustRadius Reviewer

    Pega Platform

    • Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
    • If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
    • Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Creatio

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0 per month per user

    Creatio Editions & Modules

    On-premise Edition
    Studio Creatio Enterprise$251
    Studio Creatio Free$01
    1. per user/per month
    SaaS Edition
    Studio Creatio Free$01
    Studio Creatio Enterprise$251
    Sales Creatio Team Edition$301
    Sales Creatio Commerce Edition$351
    Sales Creatio Enterprise Edition$601
    1. per month per user
    Additional Pricing Details

    Pega Platform

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $90 Per User Per Month

    Pega Platform Editions & Modules

    Edition
    Starter$90.001
    1. Per User Per Month
    Additional Pricing Details

    Likelihood to Renew

    Creatio

    Creatio 9.1
    Based on 2 answers
    I don't think we could be without it now.
    Lisa Taylor | TrustRadius Reviewer

    Pega Platform

    Pega Platform 10.0
    Based on 7 answers
    Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
    Anonymous | TrustRadius Reviewer

    Usability

    Creatio

    Creatio 9.2
    Based on 36 answers
    The user interface of Creatio is quite friendly. It is intuitive for new users to start using the software. It is also fairly straightforward to setup. Business users are able to become productive with Creatio in a short amount of time due to an easy to use design. I find the design intuitive overall.
    Naveen Gabrani | TrustRadius Reviewer

    Pega Platform

    Pega Platform 9.0
    Based on 1 answer
    Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
    Anonymous | TrustRadius Reviewer

    Support Rating

    Creatio

    Creatio 9.2
    Based on 35 answers
    Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.
    Anonymous | TrustRadius Reviewer

    Pega Platform

    Pega Platform 9.5
    Based on 13 answers
    It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
    Anonymous | TrustRadius Reviewer

    Online Training

    Creatio

    No score
    No answers yet
    No answers on this topic

    Pega Platform

    Pega Platform 8.0
    Based on 1 answer
    The online training is an excellent one, but still it is missing hands on development.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Creatio

    No score
    No answers yet
    No answers on this topic

    Pega Platform

    Pega Platform 10.0
    Based on 1 answer
    Implementation is totally depend up on the requirement
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Creatio

    The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
    Carl Moore | TrustRadius Reviewer

    Pega Platform

    We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Creatio

    • Communication between sales representatives, vendors, and customers helps improve sales.
    • Automating the sales process has allowed us to land more deals via opportunity management tools.
    • No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
    Touch Kulchan | TrustRadius Reviewer

    Pega Platform

    • For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
    • We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
    • Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
    Anonymous | TrustRadius Reviewer

    Screenshots

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