What users are saying about
Creatio
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Top Rated
66 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 66 reviews and ratings
201 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 201 reviews and ratings
Feature Set Ratings
Low-Code Development
9.3
Creatio
93%

Pega Platform
Feature Set Not Supported
N/A
Creatio ranks higher in 6/6 features
Creatio ranks higher in 6/6 features
Visual Modeling
9.2
92%
27 Ratings

N/A
0 Ratings
Drag-and-drop Interfaces
9.4
94%
29 Ratings

N/A
0 Ratings
Platform Security
9.5
95%
28 Ratings

N/A
0 Ratings
Platform User Management
9.2
92%
30 Ratings

N/A
0 Ratings
Reusability
9.1
91%
28 Ratings

N/A
0 Ratings
Platform Scalability
9.2
92%
29 Ratings

N/A
0 Ratings
Reporting & Analytics
Creatio
Feature Set Not Supported
N/A

8.3
Pega Platform
83%
Pega Platform ranks higher in 3/3 features
Pega Platform ranks higher in 3/3 features
Dashboards
N/A
0 Ratings

8.9
89%
61 Ratings
Standard reports
N/A
0 Ratings

8.0
80%
61 Ratings
Custom reports
N/A
0 Ratings

8.0
80%
60 Ratings
Process Engine
Creatio
Feature Set Not Supported
N/A

8.2
Pega Platform
82%
Pega Platform ranks higher in 8/8 features
Pega Platform ranks higher in 8/8 features
Process designer
N/A
0 Ratings

8.5
85%
63 Ratings
Process simulation
N/A
0 Ratings

9.0
90%
55 Ratings
Business rules engine
N/A
0 Ratings

9.0
90%
63 Ratings
SOA support
N/A
0 Ratings

7.0
70%
49 Ratings
Process player
N/A
0 Ratings

8.5
85%
47 Ratings
Support for modeling languages
N/A
0 Ratings

5.4
54%
6 Ratings
Form builder
N/A
0 Ratings

9.0
90%
58 Ratings
Model execution
N/A
0 Ratings

9.5
95%
54 Ratings
Collaboration
Creatio
Feature Set Not Supported
N/A

8.0
Pega Platform
80%
Pega Platform ranks higher in 1/1 features
Pega Platform ranks higher in 1/1 features
Social collaboration tools
N/A
0 Ratings

8.0
80%
49 Ratings
Content Management Capabilties
Creatio
Feature Set Not Supported
N/A

4.4
Pega Platform
44%
Pega Platform ranks higher in 1/1 features
Pega Platform ranks higher in 1/1 features
Content management
N/A
0 Ratings

4.4
44%
9 Ratings
Attribute Ratings
- Creatio is rated higher in 2 areas: Likelihood to Recommend, Usability
- Pega Platform is rated higher in 2 areas: Likelihood to Renew, Support Rating
Likelihood to Recommend
9.2
Creatio
92%
52 Ratings

8.7
Pega Platform
87%
72 Ratings
Likelihood to Renew
9.1
Creatio
91%
2 Ratings

10.0
Pega Platform
100%
7 Ratings
Usability
9.2
Creatio
92%
36 Ratings

9.0
Pega Platform
90%
1 Rating
Support Rating
9.2
Creatio
92%
35 Ratings

9.5
Pega Platform
95%
13 Ratings
Online Training
Creatio
N/A
0 Ratings

8.0
Pega Platform
80%
1 Rating
Implementation Rating
Creatio
N/A
0 Ratings

10.0
Pega Platform
100%
1 Rating
Likelihood to Recommend
Creatio
Contracts are a big part of our business, and being able to create tracking and dashboards for this has made our contracts process so much smoother. Also, being able to integrate docu-sign means you can do everything through the system, rather than having to go back and forth and duplicate things.
Digital Communications Professional
Fairford MedicalHealth, Wellness and Fitness, 11-50 employees
Pega Platform
Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.

Verified User
Professional in Information Technology
Information Technology & Services Company, 501-1000 employeesPros
Creatio
- Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
- Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
- Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
CIO (Chief Information Officer)
RinglerInsurance, 201-500 employees
Pega Platform
- Quick development time. Much of the Pega "rules" are easy to configure and implement.
- Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
- Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.

Verified User
Employee in Information Technology
Information Technology & Services Company, 51-200 employeesCons
Creatio
- Documentation could sometimes be more intuitive
- Lots of third-party applications, so frustrating when only the connector you need is missing
- The possibilities are very large, so it is difficult to properly channel resources and needs within the company regarding this platform
Marketing & Communication Manager
SmartYouInformation Technology & Services, 51-200 employees
Pega Platform
- Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
- If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
- Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.

Verified User
Engineer in Information Technology
Information Technology and Services Company, 10,001+ employeesPricing Details
Creatio
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0 per month per user
Creatio Editions & Modules
On-premise Edition
Studio Creatio Enterprise | $251 |
---|---|
Studio Creatio Free | $01 |
- per user/per month
SaaS Edition
Studio Creatio Free | $01 |
---|---|
Studio Creatio Enterprise | $251 |
Sales Creatio Team Edition | $301 |
Sales Creatio Commerce Edition | $351 |
Sales Creatio Enterprise Edition | $601 |
- per month per user
Additional Pricing Details
—Pega Platform
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$90 Per User Per Month
Pega Platform Editions & Modules
Edition
Starter | $90.001 |
---|
- Per User Per Month
Additional Pricing Details
—Likelihood to Renew
Creatio
Creatio 9.1
Based on 2 answers
I don't think we could be without it now.
Digital Communications Professional
Fairford MedicalHealth, Wellness and Fitness, 11-50 employees
Pega Platform
Pega Platform 10.0
Based on 7 answers
Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals

Verified User
Vice-President in Information Technology
Insurance Company, 1001-5000 employeesUsability
Creatio
Creatio 9.2
Based on 36 answers
The user interface of Creatio is quite friendly. It is intuitive for new users to start using the software. It is also fairly straightforward to setup. Business users are able to become productive with Creatio in a short amount of time due to an easy to use design. I find the design intuitive overall.
Founder/CEO
Astrea IT Services Pvt LtdComputer Software, 51-200 employees
Pega Platform
Pega Platform 9.0
Based on 1 answer
Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..

Verified User
Professional in Information Technology
Information Technology & Services Company, 501-1000 employeesSupport Rating
Creatio
Creatio 9.2
Based on 35 answers
Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.

Verified User
Team Lead in Information Technology
Education Management Company, 11-50 employeesPega Platform
Pega Platform 9.5
Based on 13 answers
It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.

Verified User
Manager in Customer Service
Financial Services Company, 5001-10,000 employeesOnline Training
Creatio
No score
No answers yet
No answers on this topic
Pega Platform
Pega Platform 8.0
Based on 1 answer
The online training is an excellent one, but still it is missing hands on development.

Verified User
Team Lead in Information Technology
Insurance Company, 1001-5000 employeesImplementation Rating
Creatio
No score
No answers yet
No answers on this topic
Pega Platform
Pega Platform 10.0
Based on 1 answer
Implementation is totally depend up on the requirement

Verified User
Professional in Information Technology
Information Technology & Services Company, 501-1000 employeesAlternatives Considered
Creatio
The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
CRM Administrator
USEAFinancial Services, 11-50 employees
Pega Platform
We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.

Verified User
Program Manager in Professional Services
Computer Software Company, 10,001+ employeesReturn on Investment
Creatio
- Communication between sales representatives, vendors, and customers helps improve sales.
- Automating the sales process has allowed us to land more deals via opportunity management tools.
- No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
Associate Director - Digital Technology and Consumer Markets
BTI Executive SearchHuman Resources, 51-200 employees
Pega Platform
- For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
- We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
- Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users

Verified User
Consultant in Information Technology
Information Technology and Services Company, 10,001+ employees