Creatio
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Top Rated
66 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 66 reviews and ratings
2 Ratings
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Based on 2 reviews and ratings
Feature Set Ratings
Low-Code Development
9.3
Creatio
93%

Salesboom
Feature Set Not Supported
N/A
Creatio ranks higher in 6/6 features
Creatio ranks higher in 6/6 features
Visual Modeling
9.2
92%
27 Ratings

N/A
0 Ratings
Drag-and-drop Interfaces
9.4
94%
29 Ratings

N/A
0 Ratings
Platform Security
9.5
95%
28 Ratings

N/A
0 Ratings
Platform User Management
9.2
92%
30 Ratings

N/A
0 Ratings
Reusability
9.1
91%
28 Ratings

N/A
0 Ratings
Platform Scalability
9.2
92%
29 Ratings

N/A
0 Ratings
Sales Force Automation
Creatio
Feature Set Not Supported
N/A

8.4
Salesboom
84%
Salesboom ranks higher in 9/9 features
Salesboom ranks higher in 9/9 features
Customer data management / contact management
N/A
0 Ratings

9.1
91%
2 Ratings
Workflow management
N/A
0 Ratings

8.2
82%
2 Ratings
Territory management
N/A
0 Ratings

7.9
79%
2 Ratings
Opportunity management
N/A
0 Ratings

9.1
91%
2 Ratings
Integration with email client (e.g., Outlook or Gmail)
N/A
0 Ratings

7.9
79%
2 Ratings
Contract management
N/A
0 Ratings

7.3
73%
1 Rating
Quote & order management
N/A
0 Ratings

9.1
91%
2 Ratings
Interaction tracking
N/A
0 Ratings

9.1
91%
2 Ratings
Channel / partner relationship management
N/A
0 Ratings

7.6
76%
2 Ratings
Customer Service & Support
Creatio
Feature Set Not Supported
N/A

7.5
Salesboom
75%
Salesboom ranks higher in 3/3 features
Salesboom ranks higher in 3/3 features
Case management
N/A
0 Ratings

7.9
79%
2 Ratings
Call center management
N/A
0 Ratings

7.3
73%
1 Rating
Help desk management
N/A
0 Ratings

7.3
73%
2 Ratings
Marketing Automation
Creatio
Feature Set Not Supported
N/A

9.1
Salesboom
91%
Salesboom ranks higher in 2/2 features
Salesboom ranks higher in 2/2 features
Lead management
N/A
0 Ratings

9.1
91%
2 Ratings
Email marketing
N/A
0 Ratings

9.1
91%
2 Ratings
CRM Project Management
Creatio
Feature Set Not Supported
N/A

9.0
Salesboom
90%
Salesboom ranks higher in 3/3 features
Salesboom ranks higher in 3/3 features
Task management
N/A
0 Ratings

9.1
91%
2 Ratings
Billing and invoicing management
N/A
0 Ratings

8.8
88%
2 Ratings
Reporting
N/A
0 Ratings

9.1
91%
2 Ratings
CRM Reporting & Analytics
Creatio
Feature Set Not Supported
N/A

8.9
Salesboom
89%
Salesboom ranks higher in 3/3 features
Salesboom ranks higher in 3/3 features
Forecasting
N/A
0 Ratings

9.1
91%
2 Ratings
Pipeline visualization
N/A
0 Ratings

8.8
88%
2 Ratings
Customizable reports
N/A
0 Ratings

8.8
88%
2 Ratings
Customization
Creatio
Feature Set Not Supported
N/A

8.6
Salesboom
86%
Salesboom ranks higher in 4/4 features
Salesboom ranks higher in 4/4 features
Custom fields
N/A
0 Ratings

9.1
91%
2 Ratings
Custom objects
N/A
0 Ratings

8.8
88%
2 Ratings
Scripting environment
N/A
0 Ratings

7.3
73%
1 Rating
API for custom integration
N/A
0 Ratings

9.1
91%
1 Rating
Security
Creatio
Feature Set Not Supported
N/A

8.2
Salesboom
82%
Salesboom ranks higher in 2/2 features
Salesboom ranks higher in 2/2 features
Single sign-on capability
N/A
0 Ratings

7.3
73%
1 Rating
Role-based user permissions
N/A
0 Ratings

9.1
91%
1 Rating
Social CRM
Creatio
Feature Set Not Supported
N/A

8.0
Salesboom
80%
Salesboom ranks higher in 2/2 features
Salesboom ranks higher in 2/2 features
Social data
N/A
0 Ratings

8.2
82%
2 Ratings
Social engagement
N/A
0 Ratings

7.9
79%
2 Ratings
Integrations with 3rd-party Software
Creatio
Feature Set Not Supported
N/A

8.6
Salesboom
86%
Salesboom ranks higher in 2/2 features
Salesboom ranks higher in 2/2 features
Marketing automation
N/A
0 Ratings

9.1
91%
1 Rating
Compensation management
N/A
0 Ratings

8.2
82%
1 Rating
Platform
Creatio
Feature Set Not Supported
N/A

7.3
Salesboom
73%
Salesboom ranks higher in 1/1 features
Salesboom ranks higher in 1/1 features
Mobile access
N/A
0 Ratings

7.3
73%
2 Ratings
Attribute Ratings
- Creatio is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
9.2
Creatio
92%
52 Ratings

8.5
Salesboom
85%
2 Ratings
Likelihood to Renew
9.1
Creatio
91%
2 Ratings

Salesboom
N/A
0 Ratings
Usability
9.2
Creatio
92%
36 Ratings

Salesboom
N/A
0 Ratings
Support Rating
9.2
Creatio
92%
35 Ratings

8.2
Salesboom
82%
2 Ratings
Likelihood to Recommend
Creatio
Contracts are a big part of our business, and being able to create tracking and dashboards for this has made our contracts process so much smoother. Also, being able to integrate docu-sign means you can do everything through the system, rather than having to go back and forth and duplicate things.
Digital Communications Professional
Fairford MedicalHealth, Wellness and Fitness, 11-50 employees
Salesboom
Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.
VP of Sales
Berkman & AssociatesComputer Software, 51-200 employees
Pros
Creatio
- Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
- Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
- Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
CIO (Chief Information Officer)
RinglerInsurance, 201-500 employees
Salesboom
- As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
- Customer support is great.
- The CRM gets updated quarterly without user intervention.
CRM Consultant for Fortune 500
Greenberg CRM ConsultingInformation Technology and Services, 51-200 employees
Cons
Creatio
- Documentation could sometimes be more intuitive
- Lots of third-party applications, so frustrating when only the connector you need is missing
- The possibilities are very large, so it is difficult to properly channel resources and needs within the company regarding this platform
Marketing & Communication Manager
SmartYouInformation Technology & Services, 51-200 employees
Salesboom
- The billing and invoicing needs a bit of improvement.
- We would like to see more ERP-like features.
- The customer self service portal needs improvement.
VP of Sales
Berkman & AssociatesComputer Software, 51-200 employees
Pricing Details
Creatio
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0 per month per user
Creatio Editions & Modules
On-premise Edition
Studio Creatio Enterprise | $251 |
---|---|
Studio Creatio Free | $01 |
- per user/per month
SaaS Edition
Studio Creatio Free | $01 |
---|---|
Studio Creatio Enterprise | $251 |
Sales Creatio Team Edition | $301 |
Sales Creatio Commerce Edition | $351 |
Sales Creatio Enterprise Edition | $601 |
- per month per user
Additional Pricing Details
—Salesboom
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Salesboom Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Creatio
Creatio 9.1
Based on 2 answers
I don't think we could be without it now.
Digital Communications Professional
Fairford MedicalHealth, Wellness and Fitness, 11-50 employees
Salesboom
No score
No answers yet
No answers on this topic
Usability
Creatio
Creatio 9.2
Based on 36 answers
The user interface of Creatio is quite friendly. It is intuitive for new users to start using the software. It is also fairly straightforward to setup. Business users are able to become productive with Creatio in a short amount of time due to an easy to use design. I find the design intuitive overall.
Founder/CEO
Astrea IT Services Pvt LtdComputer Software, 51-200 employees
Salesboom
No score
No answers yet
No answers on this topic
Support Rating
Creatio
Creatio 9.2
Based on 35 answers
Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.

Verified User
Team Lead in Information Technology
Education Management Company, 11-50 employeesSalesboom
Salesboom 8.2
Based on 2 answers
We have a dedicated account manager and support. Whenever we need help we get it.
VP of Sales
Berkman & AssociatesComputer Software, 51-200 employees
Alternatives Considered
Creatio
The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
CRM Administrator
USEAFinancial Services, 11-50 employees
Salesboom
Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.
Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
CRM Consultant for Fortune 500
Greenberg CRM ConsultingInformation Technology and Services, 51-200 employees
Return on Investment
Creatio
- Communication between sales representatives, vendors, and customers helps improve sales.
- Automating the sales process has allowed us to land more deals via opportunity management tools.
- No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
Associate Director - Digital Technology and Consumer Markets
BTI Executive SearchHuman Resources, 51-200 employees
Salesboom
- Less sales opportunities slip through the cracks.
- Reduces sales redundant tasks and saves time.
- Makes customers.
CRM Consultant for Fortune 500
Greenberg CRM ConsultingInformation Technology and Services, 51-200 employees