Creatio vs Salesboom | TrustRadius

What users are saying about

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Score 9.1 out of 10

Based on 66 reviews and ratings

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Score 8.5 out of 10

Based on 2 reviews and ratings

Feature Set Ratings

Low-Code Development

9.3

Creatio

93%

Salesboom

Feature Set Not Supported

N/A

Creatio ranks higher in 6/6 features

Visual Modeling

9.2

92%

27 Ratings

N/A

0 Ratings

Drag-and-drop Interfaces

9.4

94%

29 Ratings

N/A

0 Ratings

Platform Security

9.5

95%

28 Ratings

N/A

0 Ratings

Platform User Management

9.2

92%

30 Ratings

N/A

0 Ratings

Reusability

9.1

91%

28 Ratings

N/A

0 Ratings

Platform Scalability

9.2

92%

29 Ratings

N/A

0 Ratings

Sales Force Automation

Creatio

Feature Set Not Supported

N/A

8.4

Salesboom

84%

Salesboom ranks higher in 9/9 features

Customer data management / contact management

N/A

0 Ratings

9.1

91%

2 Ratings

Workflow management

N/A

0 Ratings

8.2

82%

2 Ratings

Territory management

N/A

0 Ratings

7.9

79%

2 Ratings

Opportunity management

N/A

0 Ratings

9.1

91%

2 Ratings

Integration with email client (e.g., Outlook or Gmail)

N/A

0 Ratings

7.9

79%

2 Ratings

Contract management

N/A

0 Ratings

7.3

73%

1 Rating

Quote & order management

N/A

0 Ratings

9.1

91%

2 Ratings

Interaction tracking

N/A

0 Ratings

9.1

91%

2 Ratings

Channel / partner relationship management

N/A

0 Ratings

7.6

76%

2 Ratings

Customer Service & Support

Creatio

Feature Set Not Supported

N/A

7.5

Salesboom

75%

Salesboom ranks higher in 3/3 features

Case management

N/A

0 Ratings

7.9

79%

2 Ratings

Call center management

N/A

0 Ratings

7.3

73%

1 Rating

Help desk management

N/A

0 Ratings

7.3

73%

2 Ratings

Marketing Automation

Creatio

Feature Set Not Supported

N/A

9.1

Salesboom

91%

Salesboom ranks higher in 2/2 features

Lead management

N/A

0 Ratings

9.1

91%

2 Ratings

Email marketing

N/A

0 Ratings

9.1

91%

2 Ratings

CRM Project Management

Creatio

Feature Set Not Supported

N/A

9.0

Salesboom

90%

Salesboom ranks higher in 3/3 features

Task management

N/A

0 Ratings

9.1

91%

2 Ratings

Billing and invoicing management

N/A

0 Ratings

8.8

88%

2 Ratings

Reporting

N/A

0 Ratings

9.1

91%

2 Ratings

CRM Reporting & Analytics

Creatio

Feature Set Not Supported

N/A

8.9

Salesboom

89%

Salesboom ranks higher in 3/3 features

Forecasting

N/A

0 Ratings

9.1

91%

2 Ratings

Pipeline visualization

N/A

0 Ratings

8.8

88%

2 Ratings

Customizable reports

N/A

0 Ratings

8.8

88%

2 Ratings

Customization

Creatio

Feature Set Not Supported

N/A

8.6

Salesboom

86%

Salesboom ranks higher in 4/4 features

Custom fields

N/A

0 Ratings

9.1

91%

2 Ratings

Custom objects

N/A

0 Ratings

8.8

88%

2 Ratings

Scripting environment

N/A

0 Ratings

7.3

73%

1 Rating

API for custom integration

N/A

0 Ratings

9.1

91%

1 Rating

Security

Creatio

Feature Set Not Supported

N/A

8.2

Salesboom

82%

Salesboom ranks higher in 2/2 features

Single sign-on capability

N/A

0 Ratings

7.3

73%

1 Rating

Role-based user permissions

N/A

0 Ratings

9.1

91%

1 Rating

Social CRM

Creatio

Feature Set Not Supported

N/A

8.0

Salesboom

80%

Salesboom ranks higher in 2/2 features

Social data

N/A

0 Ratings

8.2

82%

2 Ratings

Social engagement

N/A

0 Ratings

7.9

79%

2 Ratings

Integrations with 3rd-party Software

Creatio

Feature Set Not Supported

N/A

8.6

Salesboom

86%

Salesboom ranks higher in 2/2 features

Marketing automation

N/A

0 Ratings

9.1

91%

1 Rating

Compensation management

N/A

0 Ratings

8.2

82%

1 Rating

Platform

Creatio

Feature Set Not Supported

N/A

7.3

Salesboom

73%

Salesboom ranks higher in 1/1 features

Mobile access

N/A

0 Ratings

7.3

73%

2 Ratings

Attribute Ratings

Creatio is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Creatio

92%

52 Ratings

8.5

Salesboom

85%

2 Ratings

Creatio

91%

2 Ratings

Salesboom

N/A

0 Ratings

Creatio

92%

36 Ratings

Salesboom

N/A

0 Ratings

Creatio

92%

35 Ratings

8.2

Salesboom

82%

2 Ratings

Pros

Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.

Read full review

Butch Knowlton

CIO (Chief Information Officer)

RinglerInsurance, 201-500 employees

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As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
Customer support is great.
The CRM gets updated quarterly without user intervention.

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Tom Greenberg

CRM Consultant for Fortune 500

Greenberg CRM ConsultingInformation Technology and Services, 51-200 employees

View all 2 answers on this topic

Cons

Documentation could sometimes be more intuitive
Lots of third-party applications, so frustrating when only the connector you need is missing
The possibilities are very large, so it is difficult to properly channel resources and needs within the company regarding this platform

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Jacob Grabowski

Marketing & Communication Manager

SmartYouInformation Technology & Services, 51-200 employees

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The billing and invoicing needs a bit of improvement.
We would like to see more ERP-like features.
The customer self service portal needs improvement.

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Steve Berkman

VP of Sales

Berkman & AssociatesComputer Software, 51-200 employees

View all 2 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Starting Price

$0 per month per user

Creatio Editions & Modules

On-premise Edition

Studio Creatio Enterprise	$25¹
Studio Creatio Free	$0¹

per user/per month

SaaS Edition

Studio Creatio Free	$0¹
Studio Creatio Enterprise	$25¹
Sales Creatio Team Edition	$30¹
Sales Creatio Commerce Edition	$35¹
Sales Creatio Enterprise Edition	$60¹

per month per user

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

Starting Price

—

Salesboom Editions & Modules

—

Additional Pricing Details

—

Likelihood to Renew

Creatio 9.1

Based on 2 answers

I don't think we could be without it now.

Read full review

Lisa Taylor

Digital Communications Professional

Fairford MedicalHealth, Wellness and Fitness, 11-50 employees

View all 2 answers on this topic

No score

No answers yet

No answers on this topic

Usability

Creatio 9.2

Based on 36 answers

The user interface of Creatio is quite friendly. It is intuitive for new users to start using the software. It is also fairly straightforward to setup. Business users are able to become productive with Creatio in a short amount of time due to an easy to use design. I find the design intuitive overall.

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Naveen Gabrani

Founder/CEO

Astrea IT Services Pvt LtdComputer Software, 51-200 employees

View all 36 answers on this topic

No score

No answers yet

No answers on this topic

Support Rating

Creatio 9.2

Based on 35 answers

Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.

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Verified User

Team Lead in Information Technology

Education Management Company, 11-50 employees

View all 35 answers on this topic

Salesboom 8.2

Based on 2 answers

We have a dedicated account manager and support. Whenever we need help we get it.

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Steve Berkman

VP of Sales

Berkman & AssociatesComputer Software, 51-200 employees

View all 2 answers on this topic

Alternatives Considered

The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.

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Carl Moore

CRM Administrator

USEAFinancial Services, 11-50 employees

View all 52 answers on this topic

Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.

Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.

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Tom Greenberg

CRM Consultant for Fortune 500

Greenberg CRM ConsultingInformation Technology and Services, 51-200 employees

View all 2 answers on this topic

Return on Investment

Communication between sales representatives, vendors, and customers helps improve sales.
Automating the sales process has allowed us to land more deals via opportunity management tools.
No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.

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Touch Kulchan

Associate Director - Digital Technology and Consumer Markets

BTI Executive SearchHuman Resources, 51-200 employees

View all 52 answers on this topic

Less sales opportunities slip through the cracks.
Reduces sales redundant tasks and saves time.
Makes customers.

Read full review

Tom Greenberg

CRM Consultant for Fortune 500

Greenberg CRM ConsultingInformation Technology and Services, 51-200 employees

View all 2 answers on this topic

Screenshots

See All (12) Creatio Screenshots

—

Creatio

Salesboom

Creatio

Salesboom

Visual Modeling

Drag-and-drop Interfaces

Platform Security

Platform User Management

Reusability

Platform Scalability

Creatio

Salesboom

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Creatio

Salesboom

Case management

Call center management

Help desk management

Creatio

Salesboom

Lead management

Email marketing

Creatio

Salesboom

Task management

Billing and invoicing management

Reporting

Creatio

Salesboom

Forecasting

Pipeline visualization

Customizable reports

Creatio

Salesboom

Custom fields

Custom objects

Scripting environment

API for custom integration

Creatio

Salesboom

Single sign-on capability

Role-based user permissions

Creatio

Salesboom

Social data

Social engagement

Creatio

Salesboom

Marketing automation

Compensation management

Creatio

Salesboom

Mobile access

Creatio

Salesboom

Creatio

Salesboom

Creatio

Salesboom

Creatio

Salesboom

Likelihood to Recommend

Creatio

Salesboom

Pros

Creatio

Salesboom

Cons

Creatio

Salesboom

Pricing Details

General