TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cronycle (discontinued)

    Score8.7 out of 10
    N/ACronycle was market intelligence platform for market research, product innovation, and sales enablement teams. It enabled discovery of a variety of data (including articles, documents, conversations, and more) from top experts across 80,000 topics, delivering relevant content that users need to know about. The service has been discontinued.N/A

    Social Mention

    Score1 out of 10
    N/ASocial Mention is a free tool which is a kind of Google search for the social web. It provides basic search and alerts across a very broad variety of social channels.N/A
    Pricing
    Cronycle (discontinued)Social Mention
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cronycle (discontinued)Social Mention
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cronycle (discontinued)Social Mention
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Social Mention
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    No answers on this topic
    Best Alternatives
    Cronycle (discontinued)Social Mention
    Small Businesses
    No answers on this topic
    Mention
    Score8 out of 10
    Medium-sized Companies
    HG Insights Platform
    Score9.2 out of 10
    Mention
    Score8 out of 10
    Enterprises
    HG Insights Platform
    Score9.2 out of 10
    Social Suite by Reputation.com
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cronycle (discontinued)Social Mention
    Likelihood to Recommend
    8.7
    (11 ratings)
    1.0
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (5 ratings)
    Usability
    -
    (0 ratings)
    1.0
    (1 ratings)
    Support Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Cronycle (discontinued)Social Mention
    Likelihood to Recommend
    Discontinued Products
    Prior to adopting Cronycle, our research team had a variety of different ways in which they would discover, store
    and share information. These methods were often inconsistent, with many smaller
    teams or sub-groups of researchers operating independently of others. In many cases, content that was potentially useful to more than one
    colleague was not being shared at all. We had thousands of different sources,
    accessed through varying methods and stored in different locations/systems, and
    very few colleagues would have had an idea of which sources other team members
    were using. Furthermore, we became aware as a team that while between us we
    were pulling in a lot of information, much of what was being discovered was not
    necessarily being acted upon, or indeed being read by the colleague to whom it
    was most relevant. We also needed to become more targeted, and indeed more
    selective, in the information we were seeing, and Cronycle -specifically through the Sources Library, the Feeds, and the tagging and notification functionality - has enabled us to do
    just this. There has been a genuinely transformative outcome to our information gathering ability, borne out by specific metrics, which Cronycle has also provided us with via the Enterprise account.
    Read full review
    Social Mention
    Social Mention is a great tool for monitoring social media. This Tool can also be used to search specifically taking the keywords in the blogs, comments, news etc. It offers a third party API for users. It can be used to send email to clients of their brand performance data. This tool can indicate if your mentions are angry, happy or neutral but the data can't be reliable.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • relevant, spot-on content to any of the 80.000 topics they curate.
    • Content curation, quickly assemble insights from a multitude of sources
    • collaborating, commenting, and creating insights around any of the topics you focus on with a team is a breeze, and in one central place.
    Read full review
    Social Mention
    • Can predict future response from today's number.
    • Let's you judge which types of campaigns to run.
    • Has a very well managed dashboard of results.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • For some reason logging on for a few months does not go as easy as usual, because nowadays I need a least two attempts to log in.
    • I think I do only use the core functionality of Cronycle: getting indication info by keywords via multiple sites.
    • Vice versa: if people come to me with a suspected issue, I double-check via Cronycle by entering that issue as search in found results. A low occurrence often indicates the suspected issue likely is not so severe.
    Read full review
    Social Mention
    • Under the "Free" dashboard you are limited to only receiving weekly results.
    • Can't negate those tags which contain my tags.
    • Lots of tweets missing, no noise filtering. Sometimes we get very old contents which are not needed.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    Social Mention
    I love that Social Mention is so easy to use. It does not take a long time to learn how to navigate the site when you need information quickly. I don't use it as much in my new job, but I recommend it for basic monitoring and when you need social media information right away
    Read full review
    Usability
    Discontinued Products
    No answers on this topic
    Social Mention
    While it's easy to use and pay for it's totally useless.
    Read full review
    Support Rating
    Discontinued Products
    Any issues with the platform have always been resolved quickly. I have never previously worked with a third party software provider whose support team is as responsive.
    Read full review
    Social Mention
    No answers on this topic
    Implementation Rating
    Discontinued Products
    No answers on this topic
    Social Mention
    It doesn't work as well since we changed our name. We used to have a very unique twitter handle etc. so it was easier for social mention to find us. For folks who have unique names it's excellent if you don't it may not be that helpful.
    Read full review
    Alternatives Considered
    Discontinued Products
    Hootsuite publication prep and scheduling is great, better than Cronycl (a manual process) Cronycl management of feeds, filtering creation of topical boards are excellent, Hootsuite doesn't offer this. Cronycle I find it easier, more attractive, and better filtering than Buffer, though Buffer was slightly better at the publication prep.
    Read full review
    Social Mention
    Social Mention streamed everything together, calculated my sentiment for me, allows me to filter what results I am personally looking for, extract my RSS feed and navigate to one of the channels of buzz.
    Read full review
    Return on Investment
    Discontinued Products
    • Cronycle is my secret superpower (well, it was until now!)
    • I have landed and retained clients by wowing them with insights their own teams have not previously provided
    • I have aced speaking gigs and secured many more by engaging audiences with insights gained through this tool
    Incentivized
    Read full review
    Social Mention
    • The paid-version actually had a negative ROI for us as it would sometimes feed us topically inappropriate articles and didn't allow us to filter by source so as to eliminate inappropriate blogs and inappropriate news sources (like highly politically partisan ones).
    Read full review
    ScreenShots