Crowdbase (discontinued) vs. Google Chat

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Crowdbase (discontinued)
Score 2.0 out of 10
N/A
Crowdbase was collaboration software from the company of the same name in Quebec. The company has ceased operations and the product is no longer available.
$100
per month
Google Chat
Score 8.1 out of 10
N/A
Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
Pricing
Crowdbase (discontinued)Google Chat
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Crowdbase (discontinued)Google Chat
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Crowdbase (discontinued)Google Chat
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Crowdbase (discontinued)Google Chat
Communication
Comparison of Communication features of Product A and Product B
Crowdbase (discontinued)
7.0
1 Ratings
Google Chat
9.0
17 Ratings
Chat7.01 Ratings9.417 Ratings
Notifications7.01 Ratings8.817 Ratings
Discussions7.01 Ratings8.115 Ratings
Surveys00 Ratings8.510 Ratings
Internal knowledgebase00 Ratings9.38 Ratings
Integrates with GoToMeeting00 Ratings9.37 Ratings
Integrates with Gmail and Google Hangouts00 Ratings9.815 Ratings
Integrates with Outlook00 Ratings8.86 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Crowdbase (discontinued)
-
Ratings
Google Chat
8.7
17 Ratings
Task Management00 Ratings8.78 Ratings
Gantt Charts00 Ratings8.55 Ratings
Scheduling00 Ratings8.711 Ratings
Workflow Automation00 Ratings8.07 Ratings
Mobile Access00 Ratings9.516 Ratings
Search00 Ratings9.014 Ratings
Visual planning tools00 Ratings8.47 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Crowdbase (discontinued)
-
Ratings
Google Chat
8.5
17 Ratings
Versioning00 Ratings8.311 Ratings
Video files00 Ratings7.714 Ratings
Audio files00 Ratings7.913 Ratings
Document collaboration00 Ratings8.914 Ratings
Access control00 Ratings8.711 Ratings
Advanced security features00 Ratings8.112 Ratings
Integrates with Google Drive00 Ratings9.315 Ratings
Device sync00 Ratings9.315 Ratings
User Ratings
Crowdbase (discontinued)Google Chat
Likelihood to Recommend
2.0
(1 ratings)
8.7
(17 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
8.0
(2 ratings)
Support Rating
-
(0 ratings)
7.3
(3 ratings)
User Testimonials
Crowdbase (discontinued)Google Chat
Likelihood to Recommend
Discontinued Products
I wouldn't suggest Crowdbasefor smaller companies, even for bigger companies a more integrated solution would be desirable. It may suit companies that want their collaboration separate from project management and CRM, but at least for our organisation it seems to make more sense to have most of our work tools in one place
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Google
Well suited for businesses of all sizes. HOWEVER, I would say keep the chat groups limited at the departmental level, ensure that your moderator or the individual responsible for the group keeps it on topic, and have your IT team monitor it from time to time. Google Chat gets used so much in our organization that we have rules and regs in our Employee Handbook regarding its proper use (and when used PROPERLY, it can be very effective).
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Pros
Discontinued Products
  • Collaboration
  • Interaction with staff
  • Great way to engage staff and support each other
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Google
  • Google Hangouts Chat allows you to send and receive messages real time with emoticons that can help you express your mood.
  • You can download and upload image file that can be use for business process and more.
  • Google Hangouts Chat also allows you to make a calls to reach other users.What I like the most is the awesome screen sharing while on call.
Read full review
Cons
Discontinued Products
  • It is very limited
  • Although it has an API it doesn't link to the services we use.
  • It isn't customisable like podio.
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Google
  • I wish it was easier to turn the sound off, I hate being in meetings and my chat is blowing up.
  • Needing to "accept" a chat invite from someone within my org seems counter-intuitive.
  • Some people have trouble getting their notifications before midnight, somehow?
  • Prior to downloading the app, group messages didn't come up for me on my computer.
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Usability
Discontinued Products
No answers on this topic
Google
It's not perfect. There are occasional glitches, drop-outs, and it takes a bit to get everything loaded and working. But it is significantly better than Zoom or GoToMeeting when you're in instructional settings. I know my teacher friends here like it and the administrators and parents seem to be satisfied too.
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Support Rating
Discontinued Products
No answers on this topic
Google
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
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Alternatives Considered
Discontinued Products
Crowdbase's strength may lie in its ability to do just one main thing well, but for us this was a massive limitation. I know that it is not trying to be Podio and it is therefore unfair to compare the two but there are features that overlap. for us Podio was better suited.
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Google
Prior to Google Hangouts, our company used Spark. Spark was not integrated into our email, therefore it couldn't be easily accessed in the same browser. With Spark we also couldn't search our emails for keywords in a conversation, searching had to be done manually. The one feature I enjoyed about Spark was a request to get a user's attention: If I had an urgent question and I wanted to ensure the recipient saw my message/question, I would request their attention and the message screen would pop up on their screen.
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Return on Investment
Discontinued Products
  • Encourages communication
  • Easy to use
  • Before crowdbase we never though of collaborating this way
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Google
  • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
  • I hope we can make it on our own choice of colors to heightened workers vibe
  • It is connected to your email
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