What users are saying about
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101 Ratings
1 Rating
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Score 2 out of 100

Google Chat

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101 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Crowdbase (discontinued)

I wouldn't suggest Crowdbasefor smaller companies, even for bigger companies a more integrated solution would be desirable. It may suit companies that want their collaboration separate from project management and CRM, but at least for our organisation it seems to make more sense to have most of our work tools in one place
Anonymous | TrustRadius Reviewer

Google Chat

Google Hangouts Chat is a simple form of communication, with numerous ways to share ideas and information among individuals. Mostly, the tool is used for informal purposes, but some companies still use it for serious formal discussions. The integration with most of Google tools makes the application dominant and available/accessible by almost all people.
Gloria Konny | TrustRadius Reviewer

Feature Rating Comparison

Communication

Crowdbase (discontinued)
7.0
Google Chat
9.0
Chat
Crowdbase (discontinued)
7.0
Google Chat
9.3
Notifications
Crowdbase (discontinued)
7.0
Google Chat
9.1
Discussions
Crowdbase (discontinued)
7.0
Google Chat
8.6
Surveys
Crowdbase (discontinued)
Google Chat
8.9
Internal knowledgebase
Crowdbase (discontinued)
Google Chat
8.9
Integrates with GoToMeeting
Crowdbase (discontinued)
Google Chat
9.2
Integrates with Gmail and Google Hangouts
Crowdbase (discontinued)
Google Chat
9.6
Integrates with Outlook
Crowdbase (discontinued)
Google Chat
8.7

Project Management

Crowdbase (discontinued)
Google Chat
8.9
Task Management
Crowdbase (discontinued)
Google Chat
8.9
Gantt Charts
Crowdbase (discontinued)
Google Chat
9.0
Scheduling
Crowdbase (discontinued)
Google Chat
8.8
Workflow Automation
Crowdbase (discontinued)
Google Chat
8.5
Mobile Access
Crowdbase (discontinued)
Google Chat
9.3
Search
Crowdbase (discontinued)
Google Chat
9.1
Visual planning tools
Crowdbase (discontinued)
Google Chat
8.8

File Sharing & Management

Crowdbase (discontinued)
Google Chat
8.5
Versioning
Crowdbase (discontinued)
Google Chat
8.6
Video files
Crowdbase (discontinued)
Google Chat
7.7
Audio files
Crowdbase (discontinued)
Google Chat
8.4
Document collaboration
Crowdbase (discontinued)
Google Chat
8.7
Access control
Crowdbase (discontinued)
Google Chat
8.6
Advanced security features
Crowdbase (discontinued)
Google Chat
8.3
Integrates with Google Drive
Crowdbase (discontinued)
Google Chat
9.0
Device sync
Crowdbase (discontinued)
Google Chat
9.0

Pros

Crowdbase (discontinued)

  • Collaboration
  • Interaction with staff
  • Great way to engage staff and support each other
Anonymous | TrustRadius Reviewer

Google Chat

  • Google Hangouts Chat allows you to send and receive messages real time with emoticons that can help you express your mood.
  • You can download and upload image file that can be use for business process and more.
  • Google Hangouts Chat also allows you to make a calls to reach other users.What I like the most is the awesome screen sharing while on call.
Anonymous | TrustRadius Reviewer

Cons

Crowdbase (discontinued)

  • It is very limited
  • Although it has an API it doesn't link to the services we use.
  • It isn't customisable like podio.
Anonymous | TrustRadius Reviewer

Google Chat

  • I wish it was easier to turn the sound off, I hate being in meetings and my chat is blowing up.
  • Needing to "accept" a chat invite from someone within my org seems counter-intuitive.
  • Some people have trouble getting their notifications before midnight, somehow?
  • Prior to downloading the app, group messages didn't come up for me on my computer.
Anonymous | TrustRadius Reviewer

Usability

Crowdbase (discontinued)

No score
No answers yet
No answers on this topic

Google Chat

Google Chat 8.0
Based on 2 answers
It's not perfect. There are occasional glitches, drop-outs, and it takes a bit to get everything loaded and working. But it is significantly better than Zoom or GoToMeeting when you're in instructional settings. I know my teacher friends here like it and the administrators and parents seem to be satisfied too.
Kristi R-C, CTS, CQT | TrustRadius Reviewer

Support Rating

Crowdbase (discontinued)

No score
No answers yet
No answers on this topic

Google Chat

Google Chat 7.1
Based on 3 answers
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
Kristi R-C, CTS, CQT | TrustRadius Reviewer

Alternatives Considered

Crowdbase (discontinued)

Crowdbase's strength may lie in its ability to do just one main thing well, but for us this was a massive limitation. I know that it is not trying to be Podio and it is therefore unfair to compare the two but there are features that overlap. for us Podio was better suited.
Anonymous | TrustRadius Reviewer

Google Chat

Prior to Google Hangouts, our company used Spark. Spark was not integrated into our email, therefore it couldn't be easily accessed in the same browser. With Spark we also couldn't search our emails for keywords in a conversation, searching had to be done manually. The one feature I enjoyed about Spark was a request to get a user's attention: If I had an urgent question and I wanted to ensure the recipient saw my message/question, I would request their attention and the message screen would pop up on their screen.
Anonymous | TrustRadius Reviewer

Return on Investment

Crowdbase (discontinued)

  • Encourages communication
  • Easy to use
  • Before crowdbase we never though of collaborating this way
Anonymous | TrustRadius Reviewer

Google Chat

  • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
  • I hope we can make it on our own choice of colors to heightened workers vibe
  • It is connected to your email
Vianne Marie Abulucion | TrustRadius Reviewer

Pricing Details

Crowdbase (discontinued)

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Google Chat

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Crowdbase (discontinued)
2.0
Google Chat
8.9

Likelihood to Renew

Crowdbase (discontinued)
Google Chat
10.0

Usability

Crowdbase (discontinued)
Google Chat
8.0

Support Rating

Crowdbase (discontinued)
Google Chat
7.1

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