What users are saying about
1 Ratings
15 Ratings
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 2 out of 100
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Crowdbase

I wouldn't suggest Crowdbasefor smaller companies, even for bigger companies a more integrated solution would be desirable. It may suit companies that want their collaboration separate from project management and CRM, but at least for our organisation it seems to make more sense to have most of our work tools in one place
Anonymous | TrustRadius Reviewer

Google Chat

I would highly recommend Google hangouts. It is extremely helpful in increasing communication, especially in an environment like the one we have here. We are a mobile workplace, with a lot of employees that work from home or in the field, and Google Hangouts helps connect everyone. It is the easiest way for people to quickly get answers or to make others aware of breaks, etc. As someone who hates talking on the phone, Google Hangouts is my preferred method of communication.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Communication

Crowdbase
7.0
Google Chat
8.3
Chat
Crowdbase
7.0
Google Chat
9.0
Notifications
Crowdbase
7.0
Google Chat
8.5
Discussions
Crowdbase
7.0
Google Chat
8.0
Surveys
Crowdbase
Google Chat
7.0
Internal knowledgebase
Crowdbase
Google Chat
7.0
Integrates with Gmail and Google Hangouts
Crowdbase
Google Chat
10.0

Project Management

Crowdbase
Google Chat
8.5
Mobile Access
Crowdbase
Google Chat
9.0
Search
Crowdbase
Google Chat
8.0

File Sharing & Management

Crowdbase
Google Chat
7.1
Versioning
Crowdbase
Google Chat
5.0
Video files
Crowdbase
Google Chat
6.0
Audio files
Crowdbase
Google Chat
6.0
Document collaboration
Crowdbase
Google Chat
7.0
Access control
Crowdbase
Google Chat
8.0
Advanced security features
Crowdbase
Google Chat
8.0
Integrates with Google Drive
Crowdbase
Google Chat
9.0
Device sync
Crowdbase
Google Chat
8.0

Pros

Crowdbase

  • Collaboration
  • Interaction with staff
  • Great way to engage staff and support each other
Anonymous | TrustRadius Reviewer

Google Chat

  • Security for kids in school
  • Easy to load
  • Intuitive usage, which makes is more user friendly than things like GoToMeeting
Kristi R-C, CTS, CQT | TrustRadius Reviewer

Cons

Crowdbase

  • It is very limited
  • Although it has an API it doesn't link to the services we use.
  • It isn't customisable like podio.
Anonymous | TrustRadius Reviewer

Google Chat

  • Reminder notifications would be very helpful to ensure nothing is missed.
  • Some sort of alert or chime to get another user's attention.
  • Enables/encourages an increase in workplace gossip.
Anonymous | TrustRadius Reviewer

Usability

Crowdbase

No score
No answers yet
No answers on this topic

Google Chat

Google Chat 8.0
Based on 1 answer
It's not perfect. There are occasional glitches, drop-outs, and it takes a bit to get everything loaded and working. But it is significantly better than Zoom or GoToMeeting when you're in instructional settings. I know my teacher friends here like it and the administrators and parents seem to be satisfied too.
Kristi R-C, CTS, CQT | TrustRadius Reviewer

Support Rating

Crowdbase

No score
No answers yet
No answers on this topic

Google Chat

Google Chat 5.5
Based on 2 answers
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
Kristi R-C, CTS, CQT | TrustRadius Reviewer

Alternatives Considered

Crowdbase

Crowdbase's strength may lie in its ability to do just one main thing well, but for us this was a massive limitation. I know that it is not trying to be Podio and it is therefore unfair to compare the two but there are features that overlap. for us Podio was better suited.
Anonymous | TrustRadius Reviewer

Google Chat

Prior to Google Hangouts, our company used Spark. Spark was not integrated into our email, therefore it couldn't be easily accessed in the same browser. With Spark we also couldn't search our emails for keywords in a conversation, searching had to be done manually. The one feature I enjoyed about Spark was a request to get a user's attention: If I had an urgent question and I wanted to ensure the recipient saw my message/question, I would request their attention and the message screen would pop up on their screen.
Anonymous | TrustRadius Reviewer

Return on Investment

Crowdbase

  • Encourages communication
  • Easy to use
  • Before crowdbase we never though of collaborating this way
Anonymous | TrustRadius Reviewer

Google Chat

  • Creates efficiencies in communication.
  • Helps for multi-tasking, resulting in less staff needed.
  • Encourages workplace gossip which has a negative effect.
Anonymous | TrustRadius Reviewer

Pricing Details

Crowdbase

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Google Chat

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Crowdbase
2.0
Google Chat
8.5

Usability

Crowdbase
Google Chat
8.0

Support Rating

Crowdbase
Google Chat
5.5

Add comparison