What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
440 Ratings
1 Rating
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Score 2 out of 100

Webex App

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Top Rated
440 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Likelihood to Recommend

Crowdbase (discontinued)

I wouldn't suggest Crowdbasefor smaller companies, even for bigger companies a more integrated solution would be desirable. It may suit companies that want their collaboration separate from project management and CRM, but at least for our organisation it seems to make more sense to have most of our work tools in one place
Anonymous | TrustRadius Reviewer

Webex App

I don't see any scenario where it could be less appropriate. Communication and collaboration between people is very important in any scenario today. So, Webex App is the most secure (NSA approved), the easiest to use, and quick to deploy software that fits with every company or team. If you have distributed teams, it's even better to keep everyone in sync.
Eduardo Viero | TrustRadius Reviewer

Feature Rating Comparison

Communication

Crowdbase (discontinued)
7.0
Webex App
8.3
Chat
Crowdbase (discontinued)
7.0
Webex App
9.2
Notifications
Crowdbase (discontinued)
7.0
Webex App
8.5
Discussions
Crowdbase (discontinued)
7.0
Webex App
8.3
Surveys
Crowdbase (discontinued)
Webex App
7.2
Internal knowledgebase
Crowdbase (discontinued)
Webex App
8.2
Integrates with GoToMeeting
Crowdbase (discontinued)
Webex App
8.3
Integrates with Gmail and Google Hangouts
Crowdbase (discontinued)
Webex App
8.2
Integrates with Outlook
Crowdbase (discontinued)
Webex App
8.6

Project Management

Crowdbase (discontinued)
Webex App
8.3
Task Management
Crowdbase (discontinued)
Webex App
8.5
Gantt Charts
Crowdbase (discontinued)
Webex App
8.0
Scheduling
Crowdbase (discontinued)
Webex App
8.4
Workflow Automation
Crowdbase (discontinued)
Webex App
8.1
Mobile Access
Crowdbase (discontinued)
Webex App
8.9
Search
Crowdbase (discontinued)
Webex App
8.6
Visual planning tools
Crowdbase (discontinued)
Webex App
7.8

File Sharing & Management

Crowdbase (discontinued)
Webex App
8.1
Versioning
Crowdbase (discontinued)
Webex App
7.8
Video files
Crowdbase (discontinued)
Webex App
7.9
Audio files
Crowdbase (discontinued)
Webex App
8.3
Document collaboration
Crowdbase (discontinued)
Webex App
7.9
Access control
Crowdbase (discontinued)
Webex App
7.9
Advanced security features
Crowdbase (discontinued)
Webex App
8.5
Integrates with Google Drive
Crowdbase (discontinued)
Webex App
8.1
Device sync
Crowdbase (discontinued)
Webex App
8.7

Pros

Crowdbase (discontinued)

  • Collaboration
  • Interaction with staff
  • Great way to engage staff and support each other
Anonymous | TrustRadius Reviewer

Webex App

  • Webex App is great for sharing content and in a hurry. With a click of a button, you can screen share to coworkers, or fire up a Webex Meeting, right from the same Webex App window you were just chatting in.
  • Webex App does a great job of allowing custom notifications, so you can filter out some of the daily noise and interruptions. I have my Webex App configured to have my most important notifications on all the time, and the noisy rooms that we're all a part of, are set to mentions only. This works particularly well for me, so that I don't miss any of the large and important updates that might be sent through those spaces, but lets me catch up on the information in those spaces at my leisure.
  • Webex App also does a great job of integrating into our existing Cisco Unified Communications Manager, so that we can have seamless access between our PCs, Phones, Mobile Phones, and many more! We use Webex App to make sure we can connect and collaborate with each other, no matter where we may be.
  • Webex App does a wonderful job of gathering, scheduling, and providing information regarding my plethora of daily meetings! I use it daily to manage, host, and launch meetings throughout the day. I even use Webex App to help and track my busy schedule.
Mitchell Bumgarner | TrustRadius Reviewer

Cons

Crowdbase (discontinued)

  • It is very limited
  • Although it has an API it doesn't link to the services we use.
  • It isn't customisable like podio.
Anonymous | TrustRadius Reviewer

Webex App

  • Multiple versions of Webex apps on Desktop and Mobile makes it difficult to manage
  • Cisco could really improve the app integration across different platforms similar to what main competitors have been doing
  • Occasional quality issues and meeting drop outs with Cisco Webex meetings
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Crowdbase (discontinued)

No score
No answers yet
No answers on this topic

Webex App

Webex App 9.0
Based on 5 answers
Now, we can't see any other option but Cisco Webex Teams and Cisco's collaboration products to keep our communications up to date and with enough tools and features to confront any posible situation, being a normal work year or a year like this 2020, wich has make us all prove ourselves what we're able to do in manners we haven't even think of before.
Anonymous | TrustRadius Reviewer

Usability

Crowdbase (discontinued)

No score
No answers yet
No answers on this topic

Webex App

Webex App 8.9
Based on 108 answers
The platform is incredible usable for day to day work life, especially during the Covid-19 era when the majority of us are remote. The features like creating a space or leveraging your personal room are similar to jumping in a conference room if we were in person. I have been able to maintain high levels of productivity consistently as I would have in the office over the past 15months. Although only transitioning to Webex in the last couple of months, the features allow for an all in one experience which just makes that collaboration and communication even simpler
Anonymous | TrustRadius Reviewer

Reliability and Availability

Crowdbase (discontinued)

No score
No answers yet
No answers on this topic

Webex App

Webex App 10.0
Based on 1 answer
We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
Brian Munn | TrustRadius Reviewer

Performance

Crowdbase (discontinued)

No score
No answers yet
No answers on this topic

Webex App

Webex App 9.0
Based on 1 answer
I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
Brian Munn | TrustRadius Reviewer

Support Rating

Crowdbase (discontinued)

No score
No answers yet
No answers on this topic

Webex App

Webex App 8.7
Based on 152 answers
WebEx [(formerly Webex Teams)] service, being the general service provided for all applications developed by cisco, has an exemplary response speed of only a couple of hours from the time the support ticket is submitted. We like that the Webex team provides accurate information to assist in the resolution of any conflicts that may arise.
Gregory Thomas | TrustRadius Reviewer

In-Person Training

Crowdbase (discontinued)

No score
No answers yet
No answers on this topic

Webex App

Webex App 9.0
Based on 2 answers
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
Abderrahim Benslimane | TrustRadius Reviewer

Online Training

Crowdbase (discontinued)

No score
No answers yet
No answers on this topic

Webex App

Webex App 8.5
Based on 2 answers
Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
Abderrahim Benslimane | TrustRadius Reviewer

Implementation Rating

Crowdbase (discontinued)

No score
No answers yet
No answers on this topic

Webex App

Webex App 8.9
Based on 5 answers
Management involvement to get users to adopt is key. Users have a hard time changing to new software.
Brian Munn | TrustRadius Reviewer

Alternatives Considered

Crowdbase (discontinued)

Crowdbase's strength may lie in its ability to do just one main thing well, but for us this was a massive limitation. I know that it is not trying to be Podio and it is therefore unfair to compare the two but there are features that overlap. for us Podio was better suited.
Anonymous | TrustRadius Reviewer

Webex App

Honestly, I think Slack might be better than Webex when it comes to document sharing and the chat feature (DMs and groups). I love the "channel" concept. But Slack does not stand up against Webex when it comes to integrating features such as phone call/device connection. If Webex did not have this feature, I would most likely fight harder to use Slack.
Taylor S. Shelberg, MBA | TrustRadius Reviewer

Scalability

Crowdbase (discontinued)

No score
No answers yet
No answers on this topic

Webex App

Webex App 10.0
Based on 1 answer
Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
Brian Munn | TrustRadius Reviewer

Return on Investment

Crowdbase (discontinued)

  • Encourages communication
  • Easy to use
  • Before crowdbase we never though of collaborating this way
Anonymous | TrustRadius Reviewer

Webex App

  • Cisco Webex Team is extremely user friendly
  • We can use the additional feature to make your conferencing call very effective and productive.
  • While in this pandemic, we can share our issue through the share features so we can easily resolve our problem
  • Should be more work on notification and video sharing files.
Anonymous | TrustRadius Reviewer

Pricing Details

Crowdbase (discontinued)

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Crowdbase (discontinued) Editions & Modules

Additional Pricing Details

Webex App

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex App Editions & Modules

Edition
Basic Plan$0.001
Meet Plan$13.501
Meet + Call Plan$20.001
Enterprise PlanContact Sales
  1. user/month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Crowdbase (discontinued)
2.0
Webex App
8.5

Likelihood to Renew

Crowdbase (discontinued)
Webex App
9.0

Usability

Crowdbase (discontinued)
Webex App
8.9

Reliability and Availability

Crowdbase (discontinued)
Webex App
10.0

Performance

Crowdbase (discontinued)
Webex App
9.0

Support Rating

Crowdbase (discontinued)
Webex App
8.7

In-Person Training

Crowdbase (discontinued)
Webex App
9.0

Online Training

Crowdbase (discontinued)
Webex App
8.5

Implementation Rating

Crowdbase (discontinued)
Webex App
8.9

Scalability

Crowdbase (discontinued)
Webex App
10.0

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