What users are saying about
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Top Rated
983 Ratings
1 Rating
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Score 2 out of 100

Webex App

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Top Rated
983 Ratings
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Score 8.5 out of 100

Feature Set Ratings

  • Webex App ranks higher in 1 feature set: Communication

Communication

7.0

Crowdbase (discontinued)

70%
8.4

Webex App

84%
Webex App ranks higher in 8/8 features

Chat

7.0
70%
1 Rating
8.9
89%
356 Ratings

Notifications

7.0
70%
1 Rating
8.6
86%
350 Ratings

Discussions

7.0
70%
1 Rating
8.8
88%
332 Ratings

Surveys

N/A
0 Ratings
7.8
78%
219 Ratings

Internal knowledgebase

N/A
0 Ratings
7.9
79%
202 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
8.2
82%
130 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
8.1
81%
159 Ratings

Integrates with Outlook

N/A
0 Ratings
8.7
87%
305 Ratings

Project Management

Crowdbase (discontinued)

Feature Set Not Supported
N/A
8.2

Webex App

82%
Webex App ranks higher in 7/7 features

Task Management

N/A
0 Ratings
8.3
83%
197 Ratings

Gantt Charts

N/A
0 Ratings
7.7
77%
112 Ratings

Scheduling

N/A
0 Ratings
8.7
87%
290 Ratings

Workflow Automation

N/A
0 Ratings
7.9
79%
154 Ratings

Mobile Access

N/A
0 Ratings
8.9
89%
325 Ratings

Search

N/A
0 Ratings
8.0
80%
262 Ratings

Visual planning tools

N/A
0 Ratings
8.2
82%
177 Ratings

File Sharing & Management

Crowdbase (discontinued)

Feature Set Not Supported
N/A
8.3

Webex App

83%
Webex App ranks higher in 8/8 features

Versioning

N/A
0 Ratings
8.0
80%
185 Ratings

Video files

N/A
0 Ratings
8.1
81%
278 Ratings

Audio files

N/A
0 Ratings
8.4
84%
276 Ratings

Document collaboration

N/A
0 Ratings
8.3
83%
268 Ratings

Access control

N/A
0 Ratings
8.3
83%
236 Ratings

Advanced security features

N/A
0 Ratings
8.3
83%
246 Ratings

Integrates with Google Drive

N/A
0 Ratings
8.3
83%
152 Ratings

Device sync

N/A
0 Ratings
8.4
84%
223 Ratings

Attribute Ratings

  • Webex App is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

2.0

Crowdbase (discontinued)

20%
1 Rating
8.7

Webex App

87%
419 Ratings

Likelihood to Renew

Crowdbase (discontinued)

N/A
0 Ratings
6.7

Webex App

67%
7 Ratings

Usability

Crowdbase (discontinued)

N/A
0 Ratings
8.8

Webex App

88%
356 Ratings

Availability

Crowdbase (discontinued)

N/A
0 Ratings
10.0

Webex App

100%
1 Rating

Performance

Crowdbase (discontinued)

N/A
0 Ratings
9.0

Webex App

90%
1 Rating

Support Rating

Crowdbase (discontinued)

N/A
0 Ratings
8.5

Webex App

85%
395 Ratings

In-Person Training

Crowdbase (discontinued)

N/A
0 Ratings
9.1

Webex App

91%
2 Ratings

Online Training

Crowdbase (discontinued)

N/A
0 Ratings
8.7

Webex App

87%
2 Ratings

Implementation Rating

Crowdbase (discontinued)

N/A
0 Ratings
9.0

Webex App

90%
5 Ratings

Configurability

Crowdbase (discontinued)

N/A
0 Ratings
9.0

Webex App

90%
1 Rating

Ease of integration

Crowdbase (discontinued)

N/A
0 Ratings
8.0

Webex App

80%
1 Rating

Product Scalability

Crowdbase (discontinued)

N/A
0 Ratings
10.0

Webex App

100%
1 Rating

Vendor post-sale

Crowdbase (discontinued)

N/A
0 Ratings
8.0

Webex App

80%
1 Rating

Vendor pre-sale

Crowdbase (discontinued)

N/A
0 Ratings
8.0

Webex App

80%
1 Rating

Likelihood to Recommend

Discontinued Products

I wouldn't suggest Crowdbasefor smaller companies, even for bigger companies a more integrated solution would be desirable. It may suit companies that want their collaboration separate from project management and CRM, but at least for our organisation it seems to make more sense to have most of our work tools in one place
Read full review

Cisco

Webex is suited for video calls with your team members. It can host up to a decent amount of people. You also have multiple features, such as sharing your screen, taking control of other people's screens, recording the meeting, and sending over files during meetings. It's less appropriate if you want to send a quick message to other people as a simple question. Sometimes you don't want to have to involve in calling people because you want things done quickly; Webex needs this.
Read full review

Pros

Discontinued Products

  • Collaboration
  • Interaction with staff
  • Great way to engage staff and support each other
Read full review

Cisco

  • High-quality, high-impact communications in our workflow.
  • It's great for sharing large documents, it doesn't slow down our communications.
  • The dark mode is excellent, it has a good image and seamless integration features.
  • We can record meetings, which is perfect for backing up any information that may be overlooked.
Read full review

Cons

Discontinued Products

  • It is very limited
  • Although it has an API it doesn't link to the services we use.
  • It isn't customisable like podio.
Read full review

Cisco

  • Chromecast integration so that Webex can be sent to a normal TV or Monitor, rather than just to WebEx Boards.
  • Having an option to create publically searchable spaces so that a community can be grown around Webex.
  • A Meraki app/bot to push notification to the Webex App.
Read full review

Pricing Details

Crowdbase (discontinued)

Starting Price

$100 per month

Editions & Modules

Crowdbase (discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Webex App

    Starting Price

    $0 user/month

    Editions & Modules

    Webex App editions and modules pricing
    EditionModules
    Basic Plan$0.001
    Meet Plan$13.502
    Meet + Call Plan$25.003
    Enterprise PlanContact Sales4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Pricing Info

    Likelihood to Renew

    Discontinued Products

    No answers on this topic

    Cisco

    Now, we can't see any other option but Cisco Webex Teams and Cisco's collaboration products to keep our communications up to date and with enough tools and features to confront any posible situation, being a normal work year or a year like this 2020, wich has make us all prove ourselves what we're able to do in manners we haven't even think of before.
    Read full review

    Usability

    Discontinued Products

    No answers on this topic

    Cisco

    As I’ve mentioned before, Webex App's usability is the worst. I hate using it. It needs a fundamental rethink to make the design much more accessible. Look it gives me a headache from a UI/UX perspective. I want this app to get better but I hate using it. I wish we used Zoom
    Read full review

    Reliability and Availability

    Discontinued Products

    No answers on this topic

    Cisco

    We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
    Read full review

    Performance

    Discontinued Products

    No answers on this topic

    Cisco

    I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
    Read full review

    Support Rating

    Discontinued Products

    No answers on this topic

    Cisco

    The support offered by the Webex App customer support team is outstanding and very helpful. All the way from deployment, to set up to usage, any issues you dire t to them are responded to almost instantly. More so, they do follow-ups to ensure you are completely satisfied with the services they offered.
    Read full review

    In-Person Training

    Discontinued Products

    No answers on this topic

    Cisco

    I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
    Read full review

    Online Training

    Discontinued Products

    No answers on this topic

    Cisco

    Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
    Read full review

    Implementation Rating

    Discontinued Products

    No answers on this topic

    Cisco

    Management involvement to get users to adopt is key. Users have a hard time changing to new software.
    Read full review

    Alternatives Considered

    Discontinued Products

    Crowdbase's strength may lie in its ability to do just one main thing well, but for us this was a massive limitation. I know that it is not trying to be Podio and it is therefore unfair to compare the two but there are features that overlap. for us Podio was better suited.
    Read full review

    Cisco

    I think Webex App is somewhat better than other video conferencing apps due to following reasons -
    • Better quality of recorded sessions
    • Better in terms of options for meeting customization
    • Can be integrated with Outlook
    • Ease of use
    It does not mean that other meeting apps are not good, they are also very useful, but in the above mentioned areas, I find Webex App better in performance.
    Read full review

    Scalability

    Discontinued Products

    No answers on this topic

    Cisco

    Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
    Read full review

    Return on Investment

    Discontinued Products

    • Encourages communication
    • Easy to use
    • Before crowdbase we never though of collaborating this way
    Read full review

    Cisco

    • We have a different approach because we are working in the Education field. Many students use now Webex in their jobs.
    • Many teachers have now good skills for online education due to Webex conferences.
    • Our students have good jobs and they manage to access Universities due to our Webex conferences.
    Read full review

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