What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
111 Ratings

CrowdCompass

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
111 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 101

Likelihood to Recommend

CrowdCompass

We like CrowdCompass because it is integrated with Cvent, so all the information we enter in Cvent gets pushed out to the mobile app. That saves a ton of time on our end because we don't have to re-enter all of the details twice
Pamela O'Connor, CMP profile photo

Pros

CrowdCompass

  • We can choose to make an event hidden and only allow account creation by a curated list of attendees. CrowdCompass includes dual-authentication account creation.
  • We have our own branded instance of CrowdCompass, called "Siemens Meetings and Conferences." All of our events are held within a consistent app platform. Download of the app and loading of each event's info is easy and works across platforms with native OS versions and even an html5 browser-based version.
  • The functionality is excellent - general schedule, personalized schedules, built-in gamification, the ability to create custom content and the option to lock any/all of it to specific groups.
  • I have used the gamification to create custom challenges to work with the location of the event and with our custom theme/tagline.
  • Push notifications are very easy and a useful feature of CrowdCompass. The CrowdPlanner app also allows admins to send on-the-fly push notifications right from their phones.
Brenda J Ainsburg profile photo

Cons

CrowdCompass

  • Gamification Features - While popular with our users, limited ability to customize or alter the features and set-up.
  • Finding Session handouts can be difficult for attendees - would be helpful to have a central hub for their downloads.
  • No duplication of events means a lot of time repeating features of a build for repeat events.
Geoffrey Seiler profile photo

Likelihood to Renew

CrowdCompass

CrowdCompass 8.0
Based on 9 answers
We have been using CrowdCompass for 3 years and it has all of the capabilities and functionality that we need, it's easy to use, and Cvent is always implementing new features and enhancements to keep up with the latest trends and technology.
No photo available

Usability

CrowdCompass

CrowdCompass 8.5
Based on 8 answers
From the build perspective, its very simple and intuitive. You can either go basic or dig in and provide some interesting features and functions to provide a well-rounded event app experience. From the user perspective, its easy to use and navigate the app, plus the ability to interact and engage is a huge bonus
Bouran Qaddumi profile photo

Reliability and Availability

CrowdCompass

CrowdCompass 10.0
Based on 1 answer
Have not had any issues with availability
No photo available

Performance

CrowdCompass

CrowdCompass 10.0
Based on 1 answer
Have had no issues
No photo available

Support

CrowdCompass

CrowdCompass 8.8
Based on 10 answers
Overall, their support is pretty good. I've never had an unusually long wait time trying to speak with someone and nearly every time my issue is resolved. The techs are pretty well informed about the product and seem very knowledgable in general about events. We have a few users outside of the US and have not heard of any issues with getting support from their phone line.
No photo available

Online Training

CrowdCompass

CrowdCompass 8.0
Based on 1 answer
Our training team walked us through the first set up which really helped me to learn where everything is located as well as all of the features available
No photo available

Implementation

CrowdCompass

CrowdCompass 8.4
Based on 5 answers
Don't wait to register with Apple and Google. You can do a lot of prep work prior to setting up CrowdCompass for integration.
Jennifer Wenger profile photo

Alternatives Considered

CrowdCompass

We started using CrowdCompass before there were a lot of alternatives and/or competitors to select from, however I believe our choice would be the same to this day. Not only is Crowd Compass such a great tool in its own right, but it also works hand in hand with Cvent which makes everything that much easier and more reliable.
Chelsea Benge profile photo

Scalability

CrowdCompass

CrowdCompass 9.0
Based on 1 answer
works great no matter what type of program or how many people attending
No photo available

Return on Investment

CrowdCompass

  • I can't tie it to actual dollars (new business), but I can say that it really does bring a new level of engagement for our attendees.
  • Attendees LOVE the app - we always get compliments on how great it is. That, coupled with a great event, are hopefully getting those repeat attendees.
  • The polling functionality is very robust, and this allows us to ask questions about our attendees' environment to provide us with lots of great data points that we can tie back to the attendee and the attendee's company.
Lori Wildman profile photo

Pricing Details

CrowdCompass

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison