Crowd Compass: Game changer for our conference!
April 28, 2020

Crowd Compass: Game changer for our conference!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with CrowdCompass

We use Crowd Compass as the event app for our Annual Conference. Our conference serves over 3000 architects annually. We offer over 100 sessions, 30+ tours, and many events and networking opportunities as well as an interactive exhibit hall full of engaging activities and 350 exhibitors and sponsors. The Crowd Compass app allows us to showcase all of these items in one simple place. We are able to monetize the design of the app by selling banner ads, splash screens, gamification items, and map pins to our sponsors and exhibitors. Our speakers are well showcased with their photos and bios. It's so easy to view their schedule if you are looking to catch a certain person during our 3-day event. The exhibit hall is easily mapped out and each exhibitor can upload information for their potential buyers to easily find them on the show floor. Push notifications might actually be our favorite feature. From sending out "The keynote speaker will start in 5 minutes in Ballroom 1" to "A yellow notebook and water bottle have been handed in at registration, collect if it's yours!" This is a game-changer for us! We can also sell notifications to sponsors! Our attendees love the app!
  • The customizable exhibitor & speaker profiles.
  • Mapping/locations.
  • Push notifications.
  • User friendly: both internal (creating app) & external (using it).
  • Looks sleek.
  • Last year, the gamification did not allow much customization, which was a shame. I hope that by the time I am ready to build my 2020 app, this function has been expanded
  • The app to upload/edit push notifications was only available on iPhone so I had to have another team member handle that seems I have an android phone.
  • Emails (invites, etc.) often go to junk.
  • It's had a positive impact financially because it integrates with Cvent.
  • It's a much quicker process to build and design, saving staff hours of work.
  • Unlike our old app system, we have more control over the content of this app. We can make our own edits and additions without depending on external people to make those for us.
I don't recall the platform we used before Crowd Compass—some small startup I believe. I've not reviewed any other platform.
Our Crowd Compass contacts have always been super helpful and answered questions quickly and easily. We have scheduled calls to keep on track with our release dates and a followup at the conclusion of our event so we can review click tracking and make plans for next year.

Do you think CrowdCompass delivers good value for the price?

Yes

Are you happy with CrowdCompass's feature set?

Yes

Did CrowdCompass live up to sales and marketing promises?

Yes

Did implementation of CrowdCompass go as expected?

Yes

Would you buy CrowdCompass again?

Yes

It's a really easy platform to use. It integrates seamlessly with Cvent, so with a few clicks, your information is pushed through and ready to start previewing. It's a huge benefit for your attendees to have your whole conference schedule in the palm of their hand. You can easily make updates, unlike in the old printed guide where once it's printed, that's it. We have so many room changes or last-minute speaker adjustments to make, the app has been wonderful in making sure our attendees know where to go and when!