Fun and Professional
September 26, 2019
Fun and Professional
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with CrowdCompass
We use CrowdCompass with our client events. Our attendees can use the app to access documents, maps and their agenda. We occasionally use the gamification, but most of our meetings are corporate meetings and they do not have the time to play the game.
Pros
- The appearance of the app is very professional.
- Easy to access information in the app with easy to set up design.
- The map feature is important to us.
Cons
- Would like to be able to switch between app home page designs after the event is set up in case I want to change my mind. Currently, have to delete the entire event and start over.
- Do not always want to use the game feature and there's no way to fully turn it off.
- We are able to collect registrations much faster.
- We save on printing schedules.
None at this time.
Do you think CrowdCompass delivers good value for the price?
Yes
Are you happy with CrowdCompass's feature set?
Yes
Did CrowdCompass live up to sales and marketing promises?
Yes
Did implementation of CrowdCompass go as expected?
Yes
Would you buy CrowdCompass again?
Yes
Using CrowdCompass
10 - Event Coordinators
- Annual Meetings
- Small group meetings
- To share additional documentation for our attendees
- Might use the gamification more in the future
Evaluating CrowdCompass and Competitors
- Price
- Product Features
- Product Usability
We might look into other options, but this links directly to Cvent through an API and is easy to use.
CrowdCompass Implementation
- Implemented in-house
Change management was minimal - We really did not need to track change management.
- Waiting on the different app stores to be ready for our app and having it approved
CrowdCompass Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Support cares about my success | None |
Yes - Yes, we like to have the option to have support when needed to keep our events professional and glitch-free.
Yes - Yes, they looked into it right away and corrected with an update.
When we were in the process of setting up our app, Cvent was in touch the entire process and made sure the experience was running on time.
Using CrowdCompass
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Connecting through the API is very easy - the events, speakers and sessions pulled in nicely
- Setting up the maps is fun
- Changing the gamification settings. We don't want to use it and there's no "off" button.
Yes - Perfectly. It is designed professionally and we didn't need to do too much to get the design set up.
Comments
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