CrowdCompass vs. Planned

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CrowdCompass
Score 6.9 out of 10
N/A
CrowdCompass is an event management software system offered by Cvent.N/A
Planned
Score 8.7 out of 10
Enterprise companies (1,001+ employees)
Planned, from the company in Montreal, is an event planning platform for corporations offering tools for discovery, booking, invoicing and reporting.
$0.03
per booking
Pricing
CrowdCompassPlanned
Editions & Modules
No answers on this topic
Basic account
3%
per booking
Enterprise account
3%
per booking
Offerings
Pricing Offerings
CrowdCompassPlanned
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsWith the basic account, any planner can sign in, browse the marketplace, contact suppliers and use all of Planned's features. We only charge at booking time: 3% of the total booking cost. Enterprise accounts have the same terms as basic accounts, but can also include SSO integrations and reporting, for a fixed implementation fee cost.
More Pricing Information
Best Alternatives
CrowdCompassPlanned
Small Businesses
OneCause
OneCause
Score 9.3 out of 10
OneCause
OneCause
Score 9.3 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CrowdCompassPlanned
Likelihood to Recommend
8.0
(103 ratings)
8.6
(3 ratings)
Likelihood to Renew
7.0
(10 ratings)
-
(0 ratings)
Usability
7.4
(10 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(34 ratings)
-
(0 ratings)
Online Training
7.3
(1 ratings)
-
(0 ratings)
Implementation Rating
7.7
(5 ratings)
-
(0 ratings)
Configurability
8.2
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
8.2
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
CrowdCompassPlanned
Likelihood to Recommend
Cvent
CrowdCompass was the best part of Cvent each time I used it, from the ease of use to the customer service and handholding. I would recommend it for anyone using Cvent Event Management for an in-person event. I know Cvent just rolled out their virtual event hub though, so for virtual and hybrid events that are employing the Cvent family of tools, I would probably say CrowdCompass is unnecessary.
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Planned
Planned is well suited when you are stuck for ideas and require creative collaboration from a network of unique vendors.
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Pros
Cvent
  • Provides attendees with their personalized schedules at their fingertips.
  • Facilitates networking through the ability to set appointments and send messages with other attendees, and inspires competition with The Game and Click challenges.
  • Gives attendees the ability to view handouts, take notes and download the information to their personal computers when they get back to their offices.
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Planned
  • Hands-on oversight of execution of a virtual event and client success management
  • Connecting event industry professionals with companies in need of their services
  • Highlighting services that an event industry professional or company offers
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Cons
Cvent
  • Last year, the gamification did not allow much customization, which was a shame. I hope that by the time I am ready to build my 2020 app, this function has been expanded
  • The app to upload/edit push notifications was only available on iPhone so I had to have another team member handle that seems I have an android phone.
  • Emails (invites, etc.) often go to junk.
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Planned
  • The platform can use some tweaking (i.e.: when reserving hotels, adding guest rooms, including meeting rooms - instead of just spaces, which can be confusing when searching).
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Likelihood to Renew
Cvent
We have been using CrowdCompass for 3 years and it has all of the capabilities and functionality that we need, it's easy to use, and Cvent is always implementing new features and enhancements to keep up with the latest trends and technology.
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Planned
No answers on this topic
Usability
Cvent
It is very easy to use as everything is very intuitive. Configurating an app does not take too much time at the end, especially as soon as you already have done one as you can dupplicate the entire content. This is very practical when you use the app for annual events. Also few elements are not updatable once the app is published. Of course you can't change the entire design and the security settings which is a good thing anyway, but the entire content can be updated which allows you to publish your app quite early in advance to boost the engagement without having to wait to have everything in your hands (for instance the speakers bios or abstracts). Plus by adding more content regularly it encourage your audience to come back also regularly to check what is going on before the event.
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Planned
No answers on this topic
Reliability and Availability
Cvent
Have not had any issues with availability
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Planned
No answers on this topic
Performance
Cvent
Have had no issues
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Planned
No answers on this topic
Support Rating
Cvent
Once we paid for our apps, I felt like I was left to learn on my own. There are plenty of Help articles available, but no training sessions. I'm a visual learner and having to poke around and use trial and error to build the apps took way too much valuable time away from other parts of my job. It was frustrating and I brought it up with my CrowdCompass contact, but was told that they don't provide any training sessions and if I had questions I should refer to the Help articles or call support.
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Planned
No answers on this topic
Online Training
Cvent
Our training team walked us through the first set up which really helped me to learn where everything is located as well as all of the features available
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Planned
No answers on this topic
Implementation Rating
Cvent
Don't wait to register with Apple and Google. You can do a lot of prep work prior to setting up CrowdCompass for integration.
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Planned
No answers on this topic
Alternatives Considered
Cvent
Easier to use interface that directly links with our Cvent registration system. We switched due to this integration, the gamification improvements, the benefits for on-site check-in and session selections, and ease of design/use for our builder team. We have especially enjoyed the New Attendee experience over the look/interface of our previous apps
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Planned
Planned is the only event planning software company we have worked with, and plan to work with. The team behind the platform is constantly innovating to enhance features and the overall experience for both vendors and users.
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Scalability
Cvent
works great no matter what type of program or how many people attending
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Planned
No answers on this topic
Return on Investment
Cvent
  • Positive - CrowdCompass has allowed us to eliminate paper programs thus saving thousands of dollars in printing and labor
  • Positive - the ability to send push notifications when there is a change to the schedule is something a paper program could never do
  • Positive - adoption rates have been so high we are looking into using the program for more and more events
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Planned
  • We were able to get repeat business from a new client brought to us by Planned
  • We were able to learn more about what types of virtual event services we'd like to grow as a business, as a result of working with Planned
  • We have not seen a financial ROI for our business yet because we have only worked with one client on the platform and it has been costly for us to accommodate this client
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ScreenShots

Planned Screenshots

Screenshot of Event creation - create an event by filling in some details.Screenshot of Event overview page - edit event information, invite collaborators, centralize documents, and manage your event.Screenshot of Marketplace - place to discover suppliers across every category. Use filters to narrow your search to match your exact needs.Screenshot of Supplier listing pages - find detailed information about every supplier, including 3D mappings, photos, services offered, reviews, and more.Screenshot of Inbox - communicate with suppliers and share quotes, contracts and invoices.