Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Crownpeak CMS
Score 7.2 out of 10
Enterprise companies (1,001+ employees)
Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible, and transactional experiences fast without compromising on functionality, security, or service.N/A
Drupal
Score 7.0 out of 10
N/A
Drupal is a free, open-source content management system written in PHP that competes primarily with Joomla and Plone. The standard release of Drupal, known as Drupal core, contains basic features such as account and menu management, RSS feeds, page layout customization, and system administration.N/A
Laravel PHP Framework
Score 9.8 out of 10
N/A
Laravel is a free, open source web application PHP framework.N/A
Pricing
Crownpeak CMSDrupalLaravel PHP Framework
Editions & Modules
No answers on this topic
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Crownpeak CMSDrupalLaravel PHP Framework
Free Trial
NoNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
YesNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Crownpeak CMSDrupalLaravel PHP Framework
Considered Multiple Products
Crownpeak CMS
Chose Crownpeak CMS
Crownpeak is the only true SAAS CMS on the market. All the others are either not/partially SAAS or providing it through other 3rd party vendors.
Chose Crownpeak CMS
CrownPeak’s DQM gives the entire CrownPeak suite a slight advantage because it’s so helpful in tracking functionality issues, typos and areas for SEO improvements.

The other competitive products I used had not had these features in such a robust way the last time I used them …
Drupal
Chose Drupal
Drupal requires less to no coding abilities to spin up sites.
Even if someone is preparing to develop sites that require technical know how then Drupal provides role based systems to seperate developers from content writers.
Drupal 8 and 9 now have a vast array of plugins. Now …
Chose Drupal
Although Drupal is not the most used, it has great performance and is more used in professional projects. It allows us to expand without starting from scratch.
Laravel PHP Framework
Chose Laravel PHP Framework
Laravel's community was more active, the ecosystem was more expansive, and the documentation was much stronger. CakePHP caught my eye for its simplicity; however, when I began exploring all of the things that I hoped that the web application might be able to do, it quickly …
Features
Crownpeak CMSDrupalLaravel PHP Framework
Security
Comparison of Security features of Product A and Product B
Crownpeak CMS
8.9
25 Ratings
8% above category average
Drupal
8.1
74 Ratings
1% below category average
Laravel PHP Framework
-
Ratings
Role-based user permissions8.925 Ratings8.174 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Crownpeak CMS
8.0
22 Ratings
3% above category average
Drupal
7.6
69 Ratings
2% below category average
Laravel PHP Framework
-
Ratings
API7.819 Ratings7.264 Ratings00 Ratings
Internationalization / multi-language8.120 Ratings8.160 Ratings00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Crownpeak CMS
8.1
27 Ratings
4% above category average
Drupal
6.5
78 Ratings
18% below category average
Laravel PHP Framework
-
Ratings
WYSIWYG editor7.726 Ratings6.171 Ratings00 Ratings
Code quality / cleanliness7.626 Ratings8.175 Ratings00 Ratings
Admin section8.325 Ratings6.878 Ratings00 Ratings
Page templates8.427 Ratings5.577 Ratings00 Ratings
Mobile optimization / responsive design8.425 Ratings6.572 Ratings00 Ratings
Publishing workflow8.527 Ratings6.876 Ratings00 Ratings
Form generator7.823 Ratings6.372 Ratings00 Ratings
Library of website themes00 Ratings5.468 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Crownpeak CMS
7.9
27 Ratings
6% above category average
Drupal
6.5
77 Ratings
13% below category average
Laravel PHP Framework
-
Ratings
Content taxonomy7.725 Ratings6.971 Ratings00 Ratings
SEO support8.524 Ratings6.272 Ratings00 Ratings
Bulk management8.122 Ratings6.367 Ratings00 Ratings
Availability / breadth of extensions7.321 Ratings6.570 Ratings00 Ratings
Community / comment management00 Ratings6.569 Ratings00 Ratings
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Crownpeak CMSDrupalLaravel PHP Framework
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Score 10.0 out of 10
Medium-sized Companies
RWS Tridion Sites
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Symfony
Symfony
Score 10.0 out of 10
Enterprises
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No answers on this topic

All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Crownpeak CMSDrupalLaravel PHP Framework
Likelihood to Recommend
8.6
(30 ratings)
6.0
(84 ratings)
7.7
(17 ratings)
Likelihood to Renew
9.1
(5 ratings)
1.0
(19 ratings)
8.0
(1 ratings)
Usability
8.2
(16 ratings)
6.6
(18 ratings)
-
(0 ratings)
Availability
8.6
(2 ratings)
9.7
(3 ratings)
-
(0 ratings)
Performance
8.2
(2 ratings)
8.9
(2 ratings)
-
(0 ratings)
Support Rating
7.6
(27 ratings)
1.0
(5 ratings)
-
(0 ratings)
In-Person Training
9.1
(1 ratings)
8.0
(1 ratings)
-
(0 ratings)
Online Training
8.2
(2 ratings)
6.0
(2 ratings)
-
(0 ratings)
Implementation Rating
8.6
(15 ratings)
5.1
(4 ratings)
-
(0 ratings)
Configurability
8.2
(2 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.6
(2 ratings)
8.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(2 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(2 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
Crownpeak CMSDrupalLaravel PHP Framework
Likelihood to Recommend
Crownpeak
Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
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Open Source
If you want to set up a basic Not For Profit (NFP) Membership system and content base, Word Press is easier than Drupal. However, if you have specific needs that require a fair bit of customisation then Drupal is the best CRM available. If the webmaster is confident with PHP and SQL, Drupal allows a lot of creativity.
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Open Source
I would say that Laravel is not a suitable framework for high-frequency, high-volume, real-time interaction or processing millions of records in batch operations. It shines for standard database web applications (CRUD, Admin Panels, etc.) and is a fantastic multi-developer framework.
Read full review
Pros
Crownpeak
  • Build & manage digital experiences without dependency on your IT team
  • Built-in Digital Quality tool (DQM) tool allows you to check the quality of content and any accessibility issues and immediately flag any issues before publishing.
  • Build websites with the component-based technology and spend less effort in creating the best user experience for the end-user
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Open Source
  • Drag and drop functionality is easy to use
  • Easy to switch between straight text and HTML content
  • Ability to easily have multiple environments so that pages can be built in b/c-stage before they are approved and published
  • Solid user experience where it's clear how to navigate the platform
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Open Source
  • Laravel utilizes the best possible PHP standards and coding practices.
  • Laravel uses many widely-accepted community libraries and builds upon them, rather than re-inventing everything.
  • Laravel has many components available from the community and is extremely easy to build custom components for, either with custom code or by integrating existing third-party PHP libraries.
  • Laravel is flexible enough to power pretty much any kind of application I can imagine.
Read full review
Cons
Crownpeak
  • Crownpeak moved to a web browser admin tool in 2018, which has made the admin experience much better, but there are still a couple of features missing from the browser version that won't arrive until later in 2019.
  • Integration with 3rd party digital asset management tools would be great.
  • Smoother integration with source control would be nice.
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Open Source
  • This is not an easy CMS to work with if you don't have a good understanding of website development. It isn't "plug-and-play" like Wordpress or Shopify.
  • Over time, doing major updates to the system can be taxing, especially if you aren't well-versed enough in doing system updates in line with your "child" theme and code.
  • The CMS can become somewhat cumbersome with server resources if not carefully optimized while you build and customize it to your liking.
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Open Source
  • Laravel is updated regularly, which is great. However, in order to get the latest features, use the newest 3rd party libraries, have the most current security updates, and ensure that the newest features of PHP are usable, you have to continuously upgrade your Laravel application. This costs time and money, obviously, and if you don't stay on top of the updates you will quickly fall behind. This is the case with any open source software, but it needs to be considered for any team considering using Laravel or any other software.
  • Because of the size of the Laravel community, there are a LOT of 3rd party libraries. Some of these are great, some are less than great. Sometimes it's difficult to evaluate the quality of a library, making it difficult to trust many libraries. Developers need to be cautious and thoughtful when considering using new software.
  • Because of the rapid development of the Laravel framework, the size of the community, and the simplicity of being able to publish content online - it is very easy to find documentation, tutorials, or other "advice" that is not up to date, or that has outdated information.
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Likelihood to Renew
Crownpeak
None of our Crownpeak clients are currently thinking about replatforming.
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Open Source
The time and money invested into this platform were too great to discontinue it at this point. I'm sure it will be in use for a while. We have also spent time training many employees how to use it. All of these things add up to quite an investment in the product. Lastly, it basically fulfills what we need our intranet site to do.
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Open Source
Laravel PHP Framework has continued to exceed my expectations. It supported me in the development of a high quality and stable web application that is mission critical for the organization. I cannot imagine wanting to use any other tool for web development. Documentation, unit tests, and numerous integration options make using Laravel PHP Framework a natural choice.
Read full review
Usability
Crownpeak
Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.
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Open Source
As a team, we found Drupal to be highly customizable and flexible, allowing our development team to go to great lengths to develop desired functionalities. It can be used as a solution for all types of web projects. It comes with a robust admin interface that provides greater flexibility once the user gets acquainted with the system.
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Open Source
As I mentioned earlier Laravel PHP Framework has lot of in built feature as well as there is vast set of packages available to add the features in your application. It has very large community who can help when you feel stuck somewhere. This is why this rating is justified.
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Reliability and Availability
Crownpeak
We have never encountered any issues with the availability.
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Open Source
Drupal itself does not tend to have bugs that cause sporadic outages. When deployed on a well-configured LAMP stack, deployment and maintenance problems are minimal, and in general no exotic tuning or configuration is required. For highest uptime, putting a caching proxy like Varnish in front of Drupal (or a CDN that supports dynamic applications).
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Open Source
No answers on this topic
Performance
Crownpeak
Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
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Open Source
Drupal page loads can be slow, as a great many database calls may be required to generate a page. It is highly recommended to use caching systems, both built-in and external to lessen such database loads and improve performance. I haven't had any problems with behind-the-scenes integrations with external systems.
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Open Source
No answers on this topic
Support Rating
Crownpeak
Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
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Open Source
As noted earlier, the support of the community can be rather variable, with some modules attracting more attraction and action in their issue queues, but overall, the development community for Drupal is second to none. It probably the single greatest aspect of being involved in this open-source project.
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Open Source
No answers on this topic
In-Person Training
Crownpeak
We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.
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Open Source
I was part of the team that conducted the training. Our training was fine, but we could have been better informed on Drupal before we started providing it. If we did not have answers to tough questions, we had more technical staff we could consult with. We did provide hands-on practice time for the learners, which I would always recommend. That is where the best learning occurred.
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Open Source
No answers on this topic
Online Training
Crownpeak
My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.
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Open Source
The on-line training was not as ideal as the face-to-face training. It was done remotely and only allowed for the trainers to present information to the learners and demonstrate the platform online. There was not a good way to allow for the learners to practice, ask questions and have them answered all in the same session.
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Open Source
No answers on this topic
Implementation Rating
Crownpeak
SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
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Open Source
Plan ahead as much you can. You really need to know how to build what you want with the modules available to you, or that you might need to code yourself, in order to make the best use of Drupal. I recommend you analyze the most technically difficult workflows and other aspects of your implementation, and try building some test versions of those first. Get feedback from stakeholders early and often, because you can easily find yourself in a situation where your implementation does 90% of what you want, but, due to something you didn't plan for, foresee, or know about, there's no feasible way to get past the last 10%
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Open Source
No answers on this topic
Alternatives Considered
Crownpeak
I was not at this team within my organization during the evaluation period of Crownpeak. However, my previous team used Sitecore. Crownpeak is a bit easier to use from a UI perspective and has more creative options within the tool. Sitecore's clunky UI also was a reason I found out later why we ended up using Crownpeak as our DXM.
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Open Source
Drupal can be more complex to learn, but it offers a much wider range of applications. Drupal’s front and backend can be customized from design to functionality to allow for a wide range of uses. If someone wants to create something more complex than a simple site or blog, Drupal can be an amazing asset to have at hand.
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Open Source
Supporting unit testing is bigger plus point in Laravel than any other framework. Developing with Laravel is much easier. Other frameworks have value in market, but Laravel has taken the lead in popularity among PHP developers in recent years. The large community supports you if you have problems. Using Laravel, integration became easy with third-party libraries, but it was costly too.
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Scalability
Crownpeak
In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
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Open Source
Drupal is well known to be scalable, although it requires solid knowledge of MySQL best practices, caching mechanisms, and other server-level best practices. I have never personally dealt with an especially large site, so I can speak well to the issues associated with Drupal scaling.
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Open Source
No answers on this topic
Return on Investment
Crownpeak
  • I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
  • It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
  • It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.
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Open Source
  • Given the endless possibilities that Drupal can have, we tend to have great support going on when we get a website launched
  • It has become much much faster and easier for us to launch a new project due to reusability
  • Configuration management in Drupal helps greatly with CI/CD, saves us costs
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Open Source
  • Positive: Our delivery time for PHP application is faster than usual.
  • Positive: Developers are happy and they write better code with their usual development tools. No tool-upgrade necessary.
  • Negative: Initial delivery took 6 months extra and had to rewrite project several times.
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