Likelihood to Recommend Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
Read full review Laravel is ideally suited for fluent PHP developers who want a framework that can be used to both rapidly prototype web applications as well as support scalable, enterprise-level solutions. I think where it is less ideal is where the client has an expectation of using a certain CMS, or of having a certain experience on the admin side that would perhaps be better suited to a full CMS such as Drupal or WordPress. Additionally, for developers who don't want to write PHP code, Laravel may not be the best solution.
Read full review Pros Build & manage digital experiences without dependency on your IT team Built-in Digital Quality tool (DQM) tool allows you to check the quality of content and any accessibility issues and immediately flag any issues before publishing. Build websites with the component-based technology and spend less effort in creating the best user experience for the end-user Read full review Many libraries available which simplify integration of SaaS APIs within your application (eg, MailChimp, Mandrill, Stripe, Authorize.net) Pre-packaged tools to facilitate common tasks when building applications (eg, User Authentication and Authorization, Background Jobs, Queues, etc) Support for a broad set of technologies out of the box (eg, PostgreSQL, MySQL/MariaDB, MemcacheD, BeanstalkD, Redis, etc) Read full review Cons Crownpeak moved to a web browser admin tool in 2018, which has made the admin experience much better, but there are still a couple of features missing from the browser version that won't arrive until later in 2019. Integration with 3rd party digital asset management tools would be great. Smoother integration with source control would be nice. Read full review Significant learning curve. You cannot be an expert in a week. It takes many experimentations to properly understand the underlying concept. We ourselves learned it by using it on the job. Too much to soak in. Laravel is in everything. Any part of backend development you wish to do, Laravel has a way to do that. It is great, but also overwhelming at the same time. Vendor lock in. Once you are in Laravel, it would not be easy to switch to something else. Laracasts (their online video tutorials) are paid :( I understand the logic behind it, but I secretly wish it would be free. The eloquent ORM is not my recommendation. Let's say you want to write a join, and based on the result you wish to create two objects. If you use Laravel to do automatic joins for you, Laravel internally actually makes two calls to database and creates your two object rather than making one join call and figuring out the results. This makes your queries slow. For this reason, I use everything except eloquent from Laravel. I rather write my own native queries and control the creation of objects then rely on Laravel to do it. But I am sure with time Laravel will make fewer calls to DB. Read full review Likelihood to Renew None of our Crownpeak clients are currently thinking about replatforming.
Read full review Usability Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.
Read full review Reliability and Availability We have never encountered any issues with the availability.
Read full review Performance Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
Read full review Support Rating Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
Read full review In-Person Training We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.
Read full review Online Training My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.
Read full review Implementation Rating SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
Read full review Alternatives Considered I was not at this team within my organization during the evaluation period of Crownpeak. However, my previous team used Sitecore. Crownpeak is a bit easier to use from a UI perspective and has more creative options within the tool. Sitecore's clunky UI also was a reason I found out later why we ended up using Crownpeak as our DXM.
Read full review Supporting unit testing is bigger plus point in Laravel than any other framework. Developing with Laravel is much easier. Other frameworks have value in market, but Laravel has taken the lead in popularity among PHP developers in recent years. The large community supports you if you have problems. Using Laravel, integration became easy with third-party libraries, but it was costly too.
Read full review Scalability In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
Read full review Return on Investment I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be. It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise. It helps our clients not have to deal with their own IT teams, which they tend to dislike working with. Read full review Laravel allows us to rapidly prototype and build complete, scalable applications internally, which saves us time and allows us to have internal tools that fit out precise needs. We use Symfony for a similar purpose, but Laravel is an even higher-level framework that we find saves us substantially more time when building many types of web applications. Laravel solves many of the underlying concerns of building a large application (such as authentication, authorization, secure input handling) in the right ways. It saves us from handling those low-level concerns ourselves, potentially in a way that could take a lot of time or sets us up for issues in the future. It's tough to assign an ROI to this, but I'm sure it has prevented issues and saved time, which both have an impact on our financial situation. Read full review ScreenShots