Cryoserver vs. FileHold Document Management vs. OpenText Documentum

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cryoserver
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Cryoserver is an email archiving solution delivered either on-premises or in the cloud. It stores copies of every email sent and received by an organisation in a secure archive. It then turns this data into a resource for everyday use. Cryoserver is designed to keep business-critical information contained in email or IM is safe and retrievable. Cryoserver free trials available.
$0.35
per GB per month.
FileHold Document Management
Score 7.7 out of 10
Mid-Size Companies (51-1,000 employees)
FileHold is a document and records management software. FileHold is integrated with both Microsoft Office and Microsoft Teams and provides secure single log in to both FileHold and Office 365. FileHold can be deployed on a customers own servers or private cloud or hosted by FileHold on the Azure Cloud Standard features include; document scanning, version control, search, tagging, full user audit trail, archiving and scheduled disposition. Out of the box, users can search the FileHold…
$30
per month per seat
OpenText Documentum
Score 9.0 out of 10
N/A
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A
Pricing
CryoserverFileHold Document ManagementOpenText Documentum
Editions & Modules
Cryoserver Cloud
$0.35
per GB per month.
Cryoserver Software
$1.00
per active user per month or less
FileHold Enterprise
$10.00
Per user / month
FileHold installed on cusomers own Cloud or in house server
$15.00
per month per seat
FileHold Express for 5 users
$15.00
per user / month
FileHold Cloud, Fully hosted on Microsoft Azure
$30.00
per month per seat
No answers on this topic
Offerings
Pricing Offerings
CryoserverFileHold Document ManagementOpenText Documentum
Free Trial
YesYesNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
YesYesYes
Entry-level Setup Fee$150 OptionalOptional
Additional DetailsWith Cryoserver Cloud the price per GB reduces as the archive grows. i.e. 120TB will be ~$0.10 per GB per month.In all cases the price per user will decrease as more users are added to the system. FileHold has many optional and custom features that can be chosen and will change the price. For outright purchase of a license there is an optional 20% per year support and upgrade fee.
More Pricing Information
Community Pulse
CryoserverFileHold Document ManagementOpenText Documentum
Features
CryoserverFileHold Document ManagementOpenText Documentum
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Cryoserver
-
Ratings
FileHold Document Management
-
Ratings
OpenText Documentum
9.2
7 Ratings
13% above category average
Content capture & imaging00 Ratings00 Ratings10.07 Ratings
File sync, storage & archiving00 Ratings00 Ratings9.07 Ratings
Document management00 Ratings00 Ratings9.07 Ratings
Records management00 Ratings00 Ratings9.07 Ratings
Content search & retrieval00 Ratings00 Ratings9.07 Ratings
Enterprise content collaboration00 Ratings00 Ratings9.07 Ratings
Content publishing & creation00 Ratings00 Ratings9.07 Ratings
Security, risk management & information governance00 Ratings00 Ratings10.07 Ratings
Contract lifecycle management00 Ratings00 Ratings9.07 Ratings
Automated workflows00 Ratings00 Ratings9.03 Ratings
Artificial intelligence00 Ratings00 Ratings9.03 Ratings
Mobile support00 Ratings00 Ratings9.03 Ratings
Integration00 Ratings00 Ratings10.03 Ratings
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User Ratings
CryoserverFileHold Document ManagementOpenText Documentum
Likelihood to Recommend
10.0
(1 ratings)
7.0
(3 ratings)
9.0
(10 ratings)
Likelihood to Renew
-
(0 ratings)
-
(0 ratings)
8.0
(4 ratings)
Usability
-
(0 ratings)
6.0
(1 ratings)
-
(0 ratings)
Performance
-
(0 ratings)
7.0
(1 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
-
(0 ratings)
7.0
(1 ratings)
Implementation Rating
-
(0 ratings)
-
(0 ratings)
9.0
(1 ratings)
Ease of integration
-
(0 ratings)
6.0
(1 ratings)
-
(0 ratings)
User Testimonials
CryoserverFileHold Document ManagementOpenText Documentum
Likelihood to Recommend
FCS (UK) Limited - The Cryoserver People
It simplifies my professional life by keeping all my emails safe in archive, Used to have a loss of emails previously due to accidental deletion one way or another this keeps all my emails safe, and no more IT contacts to recover emails if they are in Microsoft AD its all taken care by Cryoserver Loved the search filters can pinpoint the email I want.
Read full review
FileHold Systems Inc
Scenarios that FileHold Document Management documents are well suited are to store documents, manage them and share them with other employees through the cloud. FileHold Document Management does a good job at all of these in addition to the fast loading time and ample storage space. However, other software such as good drive still remain better due to its ease of use and accessibility.
Read full review
OpenText
Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
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Pros
FCS (UK) Limited - The Cryoserver People
  • no more loss of emails
  • Safe email archive how much long it is
Read full review
FileHold Systems Inc
  • FileHold scales well and can serve small companies up to enterprises with thousands of users.
  • Powerful workflow and approval processes.
  • MS Office Integration, version control, a powerful search engine, and cloud availability.
Read full review
OpenText
  • Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
  • Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
  • Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
Read full review
Cons
FCS (UK) Limited - The Cryoserver People
  • There is room for improvement in terms of UI and UX
Read full review
FileHold Systems Inc
  • Whenever there was an update done to the program, we would run into multiple issues.
Read full review
OpenText
  • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
  • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
Read full review
Likelihood to Renew
FCS (UK) Limited - The Cryoserver People
No answers on this topic
FileHold Systems Inc
No answers on this topic
OpenText
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
Read full review
Usability
FCS (UK) Limited - The Cryoserver People
No answers on this topic
FileHold Systems Inc
FileHold is the ideal solution if you are looking for an electronic library with workflow functionality. The ease of use and integration with other tools we already use was also a huge incentive. It also allows us to import and export data. The search features and the ability to accept electronic signatures further made our lives easier.
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OpenText
No answers on this topic
Performance
FCS (UK) Limited - The Cryoserver People
No answers on this topic
FileHold Systems Inc
FileHold was easy to implement as well as to configure to meet our organization's business requirements. We all found the search capabilities to be wonderful, reducing the time it takes to find a particular document. FileHold is easy even for the most novice of users to become productive in a very short amount of time.
Read full review
OpenText
No answers on this topic
Support Rating
FCS (UK) Limited - The Cryoserver People
No answers on this topic
FileHold Systems Inc
No answers on this topic
OpenText
Support is better than with ECM, but could use some improvement.
Read full review
Alternatives Considered
FCS (UK) Limited - The Cryoserver People
No answers on this topic
FileHold Systems Inc
I selected file storage document because it has better security feature and some employees are used to the software already. Also, I wanted to try out new software to see if there are better software out there than what I'm currently using. Google Drive doesn't offer too much security in term of their file storage feature.
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OpenText
At the time it was purchased it was one of the best, most robust solutions available on the market.
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Return on Investment
FCS (UK) Limited - The Cryoserver People
  • Its really great tool for safeguarding emails without any scare of loosing one.
Read full review
FileHold Systems Inc
  • Faster approval process
  • Better relationships with our plant [locations]
  • Improved employee efficiency by making the approval process faster
  • Improved employee efficiency by allowing employees to find documents faster through the search function
Read full review
OpenText
  • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
  • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
  • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
Read full review
ScreenShots

Cryoserver Screenshots

Screenshot of Cryoserver Results driven search interface.Screenshot of Cryoserver example of search with tokenisation of the search criteria.Screenshot of Cryoserver Classic Search interface

FileHold Document Management Screenshots

Screenshot of Adding documents from Microsoft officeScreenshot of The Library treeScreenshot of FileHold architecture