Custify vs. PlaybookUX
Custify vs. PlaybookUX
Product | Rating | Most Used By | Product Summary | Starting Price |
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Custify | Small Businesses (1-50 employees) | Custify is a customer success platform designed for B2B SaaS businesses. It helps users better meet customers' needs, reduce churn and increase lifetime value. The user can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in its dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has… | N/A | |
PlaybookUX | Small Businesses (1-50 employees) | PlaybookUX is a user testing software for both moderated and unmoderated research. The vendor helps companies receive video based feedback from their target demographic on product usability, designs, websites, ideas and more. They handle recruiting, incentivizing, transcribing, and analyzing. When it comes to recruiting, the vendor says they allow you to specify job role, industry, age, household income and… | $0 total |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Custify | PlaybookUX | |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Custify | PlaybookUX | |
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Small Businesses | Intercom Score 8.7 out of 10 | Smartlook Score 8.5 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Optimizely Web Experimentation Score 8.7 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Optimizely Web Experimentation Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Custify | PlaybookUX | |
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Likelihood to Recommend | 9.0 (11 ratings) | 8.1 (4 ratings) |
Usability | 9.0 (2 ratings) | 9.1 (1 ratings) |
Support Rating | 9.0 (2 ratings) | 9.0 (2 ratings) |
Custify | PlaybookUX | |
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Likelihood to Recommend | Custify | PlaybookUX |
Pros | Custify | PlaybookUX |
Cons | Custify | PlaybookUX |
Usability | Custify | PlaybookUX |
Support Rating | Custify | PlaybookUX |
Alternatives Considered | Custify | PlaybookUX |
Return on Investment | Custify | PlaybookUX |
ScreenShots | Custify Screenshots | PlaybookUX Screenshots |