Customer.io vs. Mautic (open source)
Customer.io vs. Mautic (open source)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Customer.io | Small Businesses (1-50 employees) | Customer.io is a customer engagement platform that enables marketers to build sophisticated automated messaging campaigns. With access to real-time behavioral data, users can create personalized and relevant messages to engage and retain customers. This includes sending emails, push notifications, SMS, in-app messages, and more through a visual building experience. Built for scale, Customer.io boasts users among over 5,300 companies, sending over 17 billion messages per year. | $100 per month | |
Mautic | N/A | Mautic Community Edition is an open source cross-channel campaign management software solution designed to enable users to build email, nurture campaigns, personalize messages, execute A/B tests, and measure results. The open source edition is community supported. Support is available for Acquia Campaign Studio, which is based on Mautic technology acquired by Acquia in May 2019. Acquia Campaign Studio is available on the | $0 |
Customer.io | Mautic (open source) | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Essentials: For startups and small teams engaging customers on their mobile and web apps. - Up to 5,000 profiles*, Send Emails, Push, In-App, and SMS, Visual Workflow Builder, Segmentation, Two Workspaces, Email Support, Customer Community Premium: For high-growth companies looking for greater control over their messaging outcomes. - Everything in Essentials, Custom Data + Message Volume, Premium Product Features, Additional Workspaces, 90-day Onboarding Program, Premium Email & Chat Support, Managed Deliverability, Dedicated IPs, Parcel Pro Licenses, HIPAA Compliance Enterprise: For at-scale companies looking to create world-class customer experiences. - Everything in Premium, Managed Infrastructure*, Customer Success Manager, Quarterly Success Reviews, Technical Account Manager*, Audit Logging & Data Governance*, Parcel Business Licenses, Migration Support*, *Available by consultation. | — | ||||||||||||||
More Pricing Information |
Customer.io | Mautic (open source) | |
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Customer.io | Mautic (open source) | ||||||||||||||||||||||||||||||
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Email & Online Marketing |
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Lead Management |
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Campaign Management |
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Social Media Marketing |
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Reporting & Analytics |
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Platform & Infrastructure |
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Customer.io | Mautic (open source) | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Vbout Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | PFL Direct Mail Platform Score 9.3 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | PFL Direct Mail Platform Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Customer.io | Mautic (open source) | |
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Likelihood to Recommend | 9.8 (8 ratings) | 9.9 (9 ratings) |
Customer.io | Mautic (open source) | |
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Likelihood to Recommend | Customer.io | Acquia |
Pros | Customer.io | Acquia |
Cons | Customer.io | Acquia |
Alternatives Considered | Customer.io | Acquia |
Return on Investment | Customer.io | Acquia |
ScreenShots | Customer.io Screenshots |