Cvent Event Management vs. DigitalChalk, by Sciolytix

Cvent has been great for our large flagship conferences, roadshows, exec forums, and webinars. From registration and attendee management all the way to post-event engagement and everything in between. Its custom reporting has helped us present business cases when we needed to eliminate certain events and has also helped us navigate challenging recruitment times by calling out patterns and successes.

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Digital Chalk is perfect for organizations who are looking for an easy to use Learning Management System and don't need all the bells, whistles, and bulk of the LMS giants, like Cornerstone or SuccessFactors. Digital Chalk doesn't require an administrative specialist to learn a whole new language and environment with endless options and settings. It's very easy to use for both learners and administrators, and yet at the same time provides the exact functions you need.

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• Event registration - manages different registration types for different programming.
• Audience Segmentation - from sessions to event emails to push notifications, Cvent's audience segmentation saves us so much time.
• Training - Cvent has a vast library of help articles and community questions and answers to help both new and seasoned users.

• While I used the platform, it improved its integrations with PowerPoint, making it easy to convert slides to the DigitalChalk format.
• The editing layers for audio underneath the slides is very user-friendly and easy to use.
• While we didn't use the quiz randomization, I liked how there was a structure built to it so that those who had more robust usage situations than ours would be able to improve engagement and assess learning at a higher level.

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• Growth emphasis seems slanted towards trade shows and events vendor integrations (less so on educational/attendee features)
• Because of rapid incorporation of new functionality, documentation can lag behind the current platform
• Complexity is growing, so the platform requires a significant investment of time and coordination to fully leverage

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The administration of Digital Chalk is very easy. The function I think may be missing is an easy way to add revisions and assign them to the students who need them. For example, when you update a piece of a course it would have an indication that it is version xxx and would ask who would like to assign it to - everyone who has taken it before or just new students.
• It would nice to have the system recognize when a student has already completed an element of a course that may be used in another course. For example, if video A is part of courses 1 and 2, and the student already watched it in course 1, it would ask the administrator if they should get automated credit for it in course 2, as well.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We are very pleased with the features that Cvent gives us. The ease of use and the immediate support when something does stump us. Cvent provides us with everything that we need to run a successful event. The only reason I did not Rate Cvent as a 10 is the cost

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Super simple to use once configured. The solutions guide you through the process and the training resources and community fill in anything you can't figure out. Technical and non-technical users alike will be able to figure out how to successfully use the system.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times

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When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline

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The company offers 24/7 customer support, including phone, email, and chat support, to ensure that we can get help when we need it. Additionally, the platform has a comprehensive help center and knowledge base, including user guides, tutorials, and FAQs, which help us troubleshoot issues on our own. Cvent also provides training and support resources, including onboarding assistance, live training sessions, and webinars, which help us get the most out of the platform. Overall, Cvent appears to be committed to providing excellent customer support and resources to its users, which can help ensure a positive user experience and successful events.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

As I mentioned previously, Digital Chalk's customer support is excellent. I also got a reply back within an hour, and it was usually the same person. So, they were familiar with our needs and how we were using the system. Honestly, most of the time we had to contact their support, it was an issue on the user's side, not in the software. Yet, they still helped identify the issue and consulted on how to fix it.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It was all self-driven and I had to do a lot of searching around in the community to get answers.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

There is no other tool that offers the same range of solutions as Cvent, all under one umbrella. With minimal reliance on APIs, client and associate data are more secure, making all stakeholders more comfortable with the software. All other solutions I looked at only solved one piece of the puzzle I was dealing with.

DigitalChalk gave the organization the hands-on ownership of content creation and delivery while meeting our usage case of hands-off course management on a daily basis and extending the reach of the course content and certificate to as many people as possible. It's easy to use, very cost-effective to implement, and the overall experience means that the course participants get what they need out of the course without a lot of effort on their part.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I can see how this can help small AND large companies as they continue to grow

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Cvent Event Management has definitely provided great value with our exhibitors. It's a well organized system that they all trust and utilize each year now.
• Cvent Event Management has also provided positive ROI on the app front. Our clients rely on the app to share information and it's saved us a lot of money in paper printing costs!

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• DigtialChalk's ROI is positive - the cost model of low up-front costs to get started, then paying a small amount per course participant means that organizations implementing DigitalChalk as their platform get more than their money's worth from it. It returns profit quickly and on a consistent basis.
• The asynchronous nature of the platform, combined with the targeted usage situation of hands-off course delivery and management, means that resources to create, deliver, and maintain courses can be held with either one person (like an instructional designer) or even an outside contractor. This means that there's little impact to the fixed operating costs involved with hiring someone else to manage it.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info