What users are saying about

Cvent Event Management vs Twilio SendGrid

Cvent Event Management
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
309 Ratings
Twilio SendGrid
105 Ratings

Cvent Event Management

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
309 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Based on 309 reviews and ratings

Twilio SendGrid

105 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100

Based on 105 reviews and ratings

Likelihood to Recommend

Cvent Event Management

Cvent [Event Management] allows us to do our jobs in one tool, which is huge! We can do everything in one platform. When you have a questions about functionality or changes, there is an entire community that is available to walk you through any process or problem you are having. They give you the ability to ask any question and get simple answers in return that you will understand. Cvent really is a true "community" of users that are there for each other!

Read full review

Amy Johnston | TrustRadius Reviewer
Amy Johnston
View all 188 answers on this topic

Twilio SendGrid

Twilio SendGrid Email Marketing is perfect for organizations both big and small that may be on a lower budget. It is a very affordable solution for users with a large number of email addresses. While other providers may offer "free" storage for email contacts... the cost to send campaigns to those contacts can be very costly. While they do not offer widgets or other integrations for websites/social media... it is very easy to import and manage contacts. Additionally, they offer a comprehensive self-help support section online, but it's also easy to hop on the phone or on chat with a rep if you ever need technical support or assistance. Twilio SendGrid Email Marketing may not be the most affordable solution for users who are not currently sending email campaigns to their users, but are simply storing email contacts

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 47 answers on this topic

Feature Rating Comparison

Email & Online Marketing

Cvent Event Management
—
Twilio SendGrid
6.1
WYSIWYG email editor
Cvent Event Management
—
Twilio SendGrid
6.2
Dynamic content
Cvent Event Management
—
Twilio SendGrid
5.7
Ability to test dynamic content
Cvent Event Management
—
Twilio SendGrid
5.7
Landing pages
Cvent Event Management
—
Twilio SendGrid
5.2
A/B testing
Cvent Event Management
—
Twilio SendGrid
5.6
Mobile optimization
Cvent Event Management
—
Twilio SendGrid
6.5
Email deliverability reporting
Cvent Event Management
—
Twilio SendGrid
8.2
List management
Cvent Event Management
—
Twilio SendGrid
6.4
Triggered drip sequences
Cvent Event Management
—
Twilio SendGrid
5.0

Reporting & Analytics

Cvent Event Management
—
Twilio SendGrid
5.6
Dashboards
Cvent Event Management
—
Twilio SendGrid
6.6
Standard reports
Cvent Event Management
—
Twilio SendGrid
6.1
Custom reports
Cvent Event Management
—
Twilio SendGrid
4.1

Pre-Send Testing

Cvent Event Management
—
Twilio SendGrid
1.0
URL Validation
Cvent Event Management
—
Twilio SendGrid
1.0
Link Tracking
Cvent Event Management
—
Twilio SendGrid
1.0
Image Validation
Cvent Event Management
—
Twilio SendGrid
1.0
Inbox Display
Cvent Event Management
—
Twilio SendGrid
1.0
Email Accessibility Tools
Cvent Event Management
—
Twilio SendGrid
1.0
Spelling and Grammar Check
Cvent Event Management
—
Twilio SendGrid
1.0
Spam Testing
Cvent Event Management
—
Twilio SendGrid
1.0
Email Previews
Cvent Event Management
—
Twilio SendGrid
1.0

Pros

Cvent Event Management

  • Tracking the client journey from invitation through participation and payment.
  • Accepts, tracks, and reports on transactions.
  • Has flexible and attractive event design features.
  • Offers standard and customizable reporting.
  • Gives ways to communicate effectively with a few, some, or all of invited, attended, or canceled event pools.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 188 answers on this topic

Twilio SendGrid

  • Drag and drop email designer for transactional emails - super nice even though I do code, it's much quicker and easier to implement without code.
  • Very simple implementation. Only a few lines of code need to be added in our backend and boom we were up and running in less than a day.
  • Listening to customer feedback. They regularly send emails about new features and ask for feedback to improve their software.
  • Some of the cheapest and best dedicated IPs.
  • Easy integration and setup between marketing and transactional emails. Super helpful to have everything in one place.

Read full review

Evan Laird | TrustRadius Reviewer
Evan Laird
View all 47 answers on this topic

Cons

Cvent Event Management

  • The badge designer is a little clunky and difficult to use.
  • I’d love to see their add-on modules priced differently (flat fees vs. per registration)
  • They’re membership module is only for individual memberships, we have organization based memberships, so we’re not able to use it.

Read full review

Pamela O'Connor, CMP | TrustRadius Reviewer
Pamela O'Connor, CMP
View all 188 answers on this topic

Twilio SendGrid

  • Actually viewing previous emails dispatched. SendGrid does not have this feature - although it provides numbers on emails dispatched within 3 days for the cheapest plan.
  • The service asks you to pay more (although a minimal amount) to have visibility on email activity upto 30 days in the past.
  • The API doesn't allow an export of a report of email activity over a period of time. It can be quite frustrating at times to be limited in this way.
  • Their customer support isn't the best. Certainly some room for improvement there.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 47 answers on this topic

Likelihood to Renew

Cvent Event Management

Cvent Event Management 9.9
Based on 17 answers
It's the most fully encompassed, end-to-end event management platform we have been able to find. From sourcing to surveys, RFPs and ROI, Cvent really does do it all. Best of all, you get to pick what products you need, so you won't need to pay for anything you won't use

Read full review

Kimberly Norton | TrustRadius Reviewer
Kimberly Norton
View all 17 answers on this topic

Twilio SendGrid

No score
No answers yet
No answers on this topic

Usability

Cvent Event Management

Cvent Event Management 7.9
Based on 18 answers
The overall usability of Cvent Event Management is extraordinary! Anyone taking a couple of minutes to just play around in the site can figure out the functions and successfully utilize the tools. In addition, there is a suite of help topics and videos for additional assistance.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 18 answers on this topic

Twilio SendGrid

Twilio SendGrid 1.0
Based on 4 answers
It has the potential to be really cool. However, it feels as if it was created by developers for developers (and I work with developers, yet even for me the instrument was somewhat not easy to use - just read SendGrid's help manuals...) However, if you are into data and your way of thinking is more mathematical rather than lyrical, you'll enjoy this instrument

Read full review

Zee Gimon | TrustRadius Reviewer
Zee Gimon
View all 4 answers on this topic

Reliability and Availability

Cvent Event Management

Cvent Event Management 7.3
Based on 2 answers
There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Twilio SendGrid

No score
No answers yet
No answers on this topic

Performance

Cvent Event Management

Cvent Event Management 8.2
Based on 2 answers
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Twilio SendGrid

No score
No answers yet
No answers on this topic

Support Rating

Cvent Event Management

Cvent Event Management 8.4
Based on 79 answers
Our account management team has been very supportive and helpful from the start to many years into implementation. They are in constant contact with our builders and our admins about new features, trainings, and solutions to issue which arise especially in integrating with other systems or with developing alternative models

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 79 answers on this topic

Twilio SendGrid

Twilio SendGrid 6.8
Based on 13 answers
Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.

Read full review

Bryan McAnulty | TrustRadius Reviewer
Bryan McAnulty
View all 13 answers on this topic

In-Person Training

Cvent Event Management

Cvent Event Management 8.2
Based on 1 answer
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Twilio SendGrid

No score
No answers yet
No answers on this topic

Online Training

Cvent Event Management

Cvent Event Management 8.2
Based on 1 answer
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Twilio SendGrid

No score
No answers yet
No answers on this topic

Implementation Rating

Cvent Event Management

Cvent Event Management 9.5
Based on 8 answers
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 8 answers on this topic

Twilio SendGrid

No score
No answers yet
No answers on this topic

Alternatives Considered

Cvent Event Management

I have not used another event planning software and am not able to compare them accurately. I have done most of my event planning manually or as a team. Cvent Event Management helps streamline a lot of the process if you are working on a team because everyone who has access to the account can see what information has already been done and it will not be accidentally duplicated.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 188 answers on this topic

Twilio SendGrid

With ExpressPigeon, SendGrid stacks up very well and actually provides just as much functionality for us as ExpressPigeon, but costs surrounding that use was advantageous with ExpressPigeon. SendGrid has recently added functionality that brings it closer to Act-On, specifically on the marketing automation end. This really allows users to create long-term campaigns.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 47 answers on this topic

Scalability

Cvent Event Management

Cvent Event Management 9.1
Based on 1 answer
It is a perfect fit no matter how big or small your event is

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Twilio SendGrid

No score
No answers yet
No answers on this topic

Return on Investment

Cvent Event Management

  • It allows us to be ahead of our competitors who do not use Cvent - we have a lot more capabilities using Cvent Event Management.
  • It allows for a more streamlined internal planning process with little room for variations from planner to planner.

Read full review

Madison Spears | TrustRadius Reviewer
Madison Spears
View all 188 answers on this topic

Twilio SendGrid

  • Our clients experience significant ROI from their web forms - without receipt of forms, many of them would not still be in business.
  • As a solution for clients' sites, we find SendGrid is a fast installation and a 1 stop problem solver, saving us man-hours.

Read full review

Darcy Knapp, MBA | TrustRadius Reviewer
Darcy Knapp, MBA
View all 47 answers on this topic

Pricing Details

Cvent Event Management

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
Required

Cvent Event Management Editions & Modules

—
Additional Pricing Details
—

Twilio SendGrid

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Twilio SendGrid Editions & Modules

Edition
FreeFree
Basic15.002
Advanced60.002
  1. Per Month
Additional Pricing Details
—

Rating Summary

Likelihood to Recommend

Cvent Event Management
8.3
Twilio SendGrid
7.0

Likelihood to Renew

Cvent Event Management
9.9
Twilio SendGrid
—

Usability

Cvent Event Management
7.9
Twilio SendGrid
1.0

Reliability and Availability

Cvent Event Management
7.3
Twilio SendGrid
—

Performance

Cvent Event Management
8.2
Twilio SendGrid
—

Support Rating

Cvent Event Management
8.4
Twilio SendGrid
6.8

In-Person Training

Cvent Event Management
8.2
Twilio SendGrid
—

Online Training

Cvent Event Management
8.2
Twilio SendGrid
—

Implementation Rating

Cvent Event Management
9.5
Twilio SendGrid
—

Scalability

Cvent Event Management
9.1
Twilio SendGrid
—

Add comparison