11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100
45 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Cvent Onsite Solutions (formerly AllianceTech)

  • WELL SUITED: On-site check-in, Onsite badging, Mobile Ticketing. Integration into the Cvent platform, mobile app, and other ends to end solutions within the tech stack. GDPR and CCPA privacy.
  • LESS APPROPRIATE: Cvent Onsite Solutions (formerly AlliancaTech) priced higher than competitors and limits # of events we can leverage for consistency. We want to be device rental free and have the app on our phones and real-time upload to master files.
Anonymous | TrustRadius Reviewer

Cvent Social Tables

Cvent Social Tables is my number one choice for diagramming event spaces. They have so many different pre-set templates of common set-ups as well as the ease of customization of said set-ups. Especially now with event set-ups and social distancing so crucial, it puts our customers' minds at ease to see the space laid out with CDC guidelines. It really increases our customers' confidence in hosting safe meetings.
Monique Frankfort | TrustRadius Reviewer

Pros

Cvent Onsite Solutions (formerly AllianceTech)

  • Saves on pre-event prep.
  • Customer support and client service specialists have been helpful and responsive.
Anonymous | TrustRadius Reviewer

Cvent Social Tables

  • User-friendly. It's easy for us to train other team members/staff/volunteers to use the front-end system for registration and event check-in.
  • Social Tables is great for creating custom room layouts and diagrams.
  • Social tables is customizable. We're able to capture specific information for attendees, and can "tag" them when additional info is needed.
Lisa Kelley, CMP | TrustRadius Reviewer

Cons

Cvent Onsite Solutions (formerly AllianceTech)

  • Pricing. If we can get lower pricing, we can use for more events.
  • Buying our own on-site kits vs having Cvent team needing to be onsite.
Anonymous | TrustRadius Reviewer

Cvent Social Tables

  • Improving service perimeter so that we can export multiple diagrams as one document rather than as individual PDFs. Currently because of the service perimeter settings, when we try to utilize the 'Export All' function, each diagram prints extremely small on the page.
  • I would like to be able to save specific colors as favorites. I tend to color code the items on a diagram (all AV in orange, all F&B in light blue, all items clients are providing in yellow, etc.). Currently, if I want to use a specific shade of a color, I have to select a currently shaded item and copy/paste the color code. Makes for extra steps in an otherwise quick process.
Stephanie D'Angelo | TrustRadius Reviewer

Support Rating

Cvent Onsite Solutions (formerly AllianceTech)

Cvent Onsite Solutions (formerly AllianceTech) 8.5
Based on 4 answers
The person onsite can be hit or miss. We have had a few really wonderful support technicians that came prepared, were helpful, and jumped in where needed. We have had others that sat back, didn't offer advice or best practices tips, and were not pleasant to work with. It's very hit or miss.
Anonymous | TrustRadius Reviewer

Cvent Social Tables

Cvent Social Tables 7.9
Based on 32 answers
The support was exceptional, and they remained an arm's reach away for when we ran into any questions after we began using the tool. Overall, we experienced phenomenal customer service. We also had more than one web-based call where their team would walk us through examples and answer any questions we had.
Chelsea Benge | TrustRadius Reviewer

Alternatives Considered

Cvent Onsite Solutions (formerly AllianceTech)

  • One not listed here is iCapture. We use iCapture right now for lead capture. It's easy to use and priced well, and we leverage all of our events. It's easy to use the tool.
  • Moved away from Aventri/E-Touches quickly after being stuck in a 3-year contract. We started with Cvent Onsite Solutions (formerly AllianceTech), and procurement moved us to Aventri. After a good battle, we were able to move back to Cvent Onsite Solutions (formerly AllianceTeach).
Anonymous | TrustRadius Reviewer

Cvent Social Tables

Cvent Social Tables is easier to use and has second to none customer service. Overall, we found that social tables provides a more lifelike, realistic depiction of the space, which is key when organizing massive show floors. It is also easier to show why certain booths are priced higher/lower than others due to where they are in the space.
Anonymous | TrustRadius Reviewer

Return on Investment

Cvent Onsite Solutions (formerly AllianceTech)

  • Positive impact on attendee facing experience.
  • Better knowledge for how Cvent Event Management works by event planners on our team.
Anonymous | TrustRadius Reviewer

Cvent Social Tables

  • This program allows us to be nimble in our communication with our vendors and clients.
  • This program has empowered my new staff members to solve problems discreetly and on their own, prior to bringing them to my attention. It is a key tool to our success.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cvent Onsite Solutions (formerly AllianceTech)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cvent Social Tables

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Add comparison