Top Rated
111 Ratings
12 Ratings
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Score 9.1 out of 100
Top Rated
111 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Attribute Ratings

  • Cvent Onsite Solutions is rated higher in 1 area: Likelihood to Recommend
  • Cvent Onsite Solutions and GiveSmart are tied in 1 area: Support Rating

Likelihood to Recommend

9.1

Cvent Onsite Solutions

91%
4 Ratings
8.5

GiveSmart

85%
96 Ratings

Likelihood to Renew

Cvent Onsite Solutions

N/A
0 Ratings
8.5

GiveSmart

85%
3 Ratings

Usability

Cvent Onsite Solutions

N/A
0 Ratings
8.9

GiveSmart

89%
95 Ratings

Availability

Cvent Onsite Solutions

N/A
0 Ratings
9.1

GiveSmart

91%
1 Rating

Performance

Cvent Onsite Solutions

N/A
0 Ratings
9.1

GiveSmart

91%
1 Rating

Support Rating

8.5

Cvent Onsite Solutions

85%
4 Ratings
8.5

GiveSmart

85%
95 Ratings

Online Training

Cvent Onsite Solutions

N/A
0 Ratings
8.2

GiveSmart

82%
1 Rating

Implementation Rating

Cvent Onsite Solutions

N/A
0 Ratings
8.7

GiveSmart

87%
2 Ratings

Product Scalability

Cvent Onsite Solutions

N/A
0 Ratings
9.1

GiveSmart

91%
1 Rating

Likelihood to Recommend

Cvent Onsite Solutions

I am highly likely to always recommend Cvent Onsite Solutions based on the positive experience I have had with them. I have had an amazing experience overall with the entire Cvent platform and all of their offerings. The support team is awesome and extremely knowledgeable. This is the type of software that offers customers the cutting edge to excel
Anonymous | TrustRadius Reviewer

GiveSmart

I find GS to be extremely helpful for our large event, managing over 200 guests and their purchases and donations. We have not used it for smaller events, because it hasn’t seemed worth it due to the fact that our people like to register by mail and directly through the website. I have not found a quick and seamless way to correlate that information, so I have not made that leap. We do hope to utilize the platform this year for the first time to do online peer-to-peer fundraising. I know it is something they do, but we have not used it yet.
julie gundlach | TrustRadius Reviewer

Pros

Cvent Onsite Solutions

  • Allows a smoother process for attendees
  • Allows our staff more time to focus on other onsite tasks during the conference
  • Shifts to more of a digital process rather than relying on paper/by hand check ins
Anonymous | TrustRadius Reviewer

GiveSmart

  • GiveSmart offers supportive training videos that are easy to share with staff.
  • GiveSmart makes the deposit of funds regularly rather than at the end of an event.
  • GiveSmart is easy to use for event participants.
  • The cost vs. benefit ratio is not preventative, and is a competitive product.
  • The customer service has been terrific!
Cindy Paullin | TrustRadius Reviewer

Cons

Cvent Onsite Solutions

  • Pricing. If we can get lower pricing, we can use for more events.
  • Buying our own on-site kits vs having Cvent team needing to be onsite.
Anonymous | TrustRadius Reviewer

GiveSmart

  • I can't always reach someone immediately for service and have had to leave a message and wait for a callback
  • My personal account rep often takes several days to respond to emails
  • The display page has limited design options in format, font, text size, color, etc.
  • An attendee cannot order themselves if they want to pay by check. An organization should be able to decide if they want to take the risk instead of only allowing the administrator to purchase by check. If our users could choose a check option and we could verify receipt of the check, this would be much better for us.
Anonymous | TrustRadius Reviewer

Pricing Details

Cvent Onsite Solutions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

GiveSmart

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

Likelihood to Renew

Cvent Onsite Solutions

No score
No answers yet
No answers on this topic

GiveSmart

GiveSmart 8.5
Based on 3 answers
For us, we have a very dissatisfying donor database solution right now, but we have built the hacks we need in order to manually integrate data we pull out of GiveSmart with the system. None of us are trying to reinvent that particular wheel, so for now, until the organization decides to upgrade the useless database we've been saddled with, we are satisfied to maintain our GiveSmart subscription. Might this change if we acquire a more sophisticated donor solution? Maybe. But we will also be looking for options that will integrate smoothly with GiveSmart. What we like about GiveSmart, we really like.GiveSmart is great at what it does really well, namely event management. Yes, they need to address the inflexibility issues that make customization and some report features particularly frustrating, but for our organization the benefits are outweighing the drawbacks at this time. Their customer service is top-notch, and they have done an admirable job of creating an extensive Help section and responsive Support department that can assist with how-to's for various tasks within the system
Anonymous | TrustRadius Reviewer

Usability

Cvent Onsite Solutions

No score
No answers yet
No answers on this topic

GiveSmart

GiveSmart 8.9
Based on 95 answers
As mentioned before, easy to use, great training videos, and excellent customer service. The app was very user-friendly as well. Most people had nothing but positive feedback on the end-user side of the platform. Clear instructions on how to bid for items were clearly explained as well. Even if you had to cancel a bid it was quick and efficient.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Cvent Onsite Solutions

No score
No answers yet
No answers on this topic

GiveSmart

GiveSmart 9.1
Based on 1 answer
We have had GiveSmart for over 2 years now and haven't had any instances where the program wasn't available during working/event hours.
Anonymous | TrustRadius Reviewer

Performance

Cvent Onsite Solutions

No score
No answers yet
No answers on this topic

GiveSmart

GiveSmart 9.1
Based on 1 answer
We haven't had any issue regarding performance or reliability with GiveSmart. We don't integrate it with any other software so that issue isn't relevant. The pages load quickly and reports are completed almost as soon as you hit the "run" button. Overall, the system works as designed and is pretty quick when people use it.
Anonymous | TrustRadius Reviewer

Support Rating

Cvent Onsite Solutions

Cvent Onsite Solutions 8.5
Based on 4 answers
The person onsite can be hit or miss. We have had a few really wonderful support technicians that came prepared, were helpful, and jumped in where needed. We have had others that sat back, didn't offer advice or best practices tips, and were not pleasant to work with. It's very hit or miss.
Anonymous | TrustRadius Reviewer

GiveSmart

GiveSmart 8.5
Based on 95 answers
I have found that whenever I have had a question or problem I have been able to get support either by phone or online. I appreciate that the support is always very responsive and knowledgeable. They are always patient with my questions and make sure I get the answers I need.
Anonymous | TrustRadius Reviewer

Online Training

Cvent Onsite Solutions

No score
No answers yet
No answers on this topic

GiveSmart

GiveSmart 8.2
Based on 1 answer
GiveSmart provides great training videos on their system. Not everything is covered with their videos but their support staff are very friendly and knowledgeable. I would have given them a ten but not everything is covered in their videos and sometimes you have to find the right word to search for in able to find the right training video.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cvent Onsite Solutions

No score
No answers yet
No answers on this topic

GiveSmart

GiveSmart 8.7
Based on 2 answers
We just made the change using the band-aid approach. In other words, we just went for it and taught the users how to do it at our first event and went from there. 90-95% of people haven't used a mobile bidding software so most everyone was on the same stage of knowledge so implementing it was easy as people didn't have to re-learn anything.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cvent Onsite Solutions

My organization also uses the Cvent Event Management platform. We did try using another platform called "STAR" which had very limited offerings compared to the Cvent Onsite Solutions. STAR did not have a user-friendly layout nor was it easy to digitally manage our events. Maybe the STAR platform works better on a smaller scale, but we are a large organization so it simply wasn't efficient for us
Anonymous | TrustRadius Reviewer

GiveSmart

We were looking into using OneCause, then realized that GiveSmart is very comparable and we were already using the platform. Current participants would then would not need to set up a new user profile for our upcoming events. We had not been taking advantage of the full potential of GiveSmart, and with our largest event of the year coming up in the Fall as in-person, we will be exploring all that GiveSmart has to offer.
Dawn Larkin | TrustRadius Reviewer

Scalability

Cvent Onsite Solutions

No score
No answers yet
No answers on this topic

GiveSmart

GiveSmart 9.1
Based on 1 answer
For what GiveSmart is designed to do, the software works excellently. We haven't found something GiveSmart cannot do when it is used as designed. However, when GiveSmart is tried to be used as a total CRM, it doesn't do that but that is okay as it wasn't designed to be a total CRM but rather a mobile bidding software.
Anonymous | TrustRadius Reviewer

Return on Investment

Cvent Onsite Solutions

  • It allows our organization to lower overtime pay to employees who needed to stay at the registration area
  • Allows us to allocate our resources to other functions that bring in revenue
  • Pre-conference time usually wasted on pre-packing is now freed up to focus on more important functions within our organization
Anonymous | TrustRadius Reviewer

GiveSmart

  • Switching to a virtual auction instead of an in-person event increased our fundraising efforts. We were able to receive bids on items from people throughout the country - not just those at a physical event.
  • Our fundraising revenue increased. Donations increased as people were able to donate with credit card via the event website.
  • As more staff members at our school have learned about the GiveSmart event creation, it has helped improve internal efficiency. We are able to work remotely or in the school building on the same projects via the GiveSmart platform.
Jennifer Florek | TrustRadius Reviewer

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