Cvent Surveys vs. Zoho Forms

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cvent Surveys
Score 9.4 out of 10
N/A
Cvent Surveys (formerly Inquisium) is an online survey tool. Cvent's main offering is an event management platform. Cvent Surveys covers several survey use cases, including sample surveys, customer satisfaction & feedback, employee satisfaction & feedback, event feedback, and training & development. Features of the software include survey creation, survey templates, question types, and survey reporting. If you're looking for great online survey software or a feedback management platform, you've…N/A
Zoho Forms
Score 7.5 out of 10
N/A
Zoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on all mobile devices. Zoho Forms also offers native mobile applications for iOS and Android devices. According to the vendor, key benefits include: A web and mobile form builder. Drag and drop fields to add them to…
$0
per month
Pricing
Cvent SurveysZoho Forms
Editions & Modules
No answers on this topic
Free
$0
per month
Basic
$10
per month
Standard
$25
per month
Professional
$50`
per month
Premium
$100
per month
Offerings
Pricing Offerings
Cvent SurveysZoho Forms
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$10 per month
Additional DetailsContact support@zohoforms.com to try out our paid plans.
More Pricing Information
Features
Cvent SurveysZoho Forms
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Cvent Surveys
7.6
7 Ratings
2% below category average
Zoho Forms
-
Ratings
Survey templates7.37 Ratings00 Ratings
Themes6.86 Ratings00 Ratings
Custom logo/branding8.67 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Cvent Surveys
8.5
7 Ratings
0% above category average
Zoho Forms
7.0
10 Ratings
19% below category average
Changes to live survey8.96 Ratings6.19 Ratings
Question design help8.36 Ratings00 Ratings
Multiple question types8.47 Ratings8.010 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Cvent Surveys
7.4
6 Ratings
10% below category average
Zoho Forms
7.0
9 Ratings
16% below category average
Survey logic flexibility7.46 Ratings7.09 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Cvent Surveys
7.9
7 Ratings
3% below category average
Zoho Forms
6.9
10 Ratings
16% below category average
Response tracking8.27 Ratings7.010 Ratings
Data export8.37 Ratings9.48 Ratings
Standard reports7.47 Ratings7.510 Ratings
Custom reports7.47 Ratings4.19 Ratings
Analytics8.36 Ratings6.510 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Cvent Surveys
8.3
7 Ratings
0% above category average
Zoho Forms
6.0
10 Ratings
32% below category average
Access controls8.47 Ratings6.010 Ratings
Compliance8.26 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Cvent Surveys
7.5
6 Ratings
7% below category average
Zoho Forms
7.0
10 Ratings
14% below category average
Respondent restrictions7.56 Ratings7.010 Ratings
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User Ratings
Cvent SurveysZoho Forms
Likelihood to Recommend
10.0
(12 ratings)
6.5
(10 ratings)
Likelihood to Renew
9.0
(5 ratings)
-
(0 ratings)
Usability
8.9
(3 ratings)
10.0
(2 ratings)
Support Rating
8.9
(3 ratings)
10.0
(2 ratings)
User Testimonials
Cvent SurveysZoho Forms
Likelihood to Recommend
Cvent
Cvent Surveys is well suited for gathering post-event data from the audience. It has easy reporting and gives information from the audience that we would not normally have without speaking to each potential attendee separately. The program also allows us to collect data on flight information using sub questions for attendees.
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Zoho
Zoho Forms is well suited for anyone wanting to track items from a specific event or feedback at the conclusion of an event. It is also well suited to track responses. Zoho Forms is less suited for the scenarios where official approval is required because the forms are meant for a single user, and not to be filled out by one person, and then forwarded to another to document the approval. It would also not be good to replace an excel or word document to submit to another department requesting a part number for a new product because again once the form is submitted there is not a way for the second party to 'Update' the existing form and add the part number assigned by the second party.
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Pros
Cvent
  • Allows for the creation of chapters to easily manage different components of a survey that are targeted to specific individuals based on their program or contractual interaction with our company.
  • The canned reports available from within Cvent have proven most useful. We feel Cvent put a lot of thought into the most common operational types of reports that would benefit organizations without the need for producing adhoc reporting to meet the needs of creating valuable metrics.
  • The invitation process for uploading an invitation file is extremely easy. If automation is not feasible at the given time for the organization, having the ability to upload an invitation file and send out surveys is extremely intuitive and quick.
  • Training videos within Cvent have proven most effective when trying to solve a survey design problem. The videos are easy to locate and are very informative addressing all aspects of survey creation and design.
  • Templates from within Cvent are most useful. Though customization is great and part of Cvent, we have found from an IT perspective, that the numerous templates Cvent provides have alwayw proven to be the easiest way to get our requestors their Survey within a relatively quick turn-around time frame.
  • Email confirmation requirement. We feel this requirement within Cvent to insure that emails are being sent from a valid email address is crucial for our business from a customer satisfaction perspective, allowing our customers to realize the human factor behind the survey and as well as the ability to respond to individuals who reply to the survey invitation.
  • Configuration and design elements from both the survey and email perspective are both intuitive and quick to use. Cvent guides you through the design process from beginning to end.
  • Testing capabilities are incredible allowing for comments back to the development team as well as ease of importing or creating quick add respondents for assisting with the testing process.
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Zoho
  • It is a drag and drop custom form builder.
  • It is able to send email/SMS and app notifications once it is submitted.
  • It integrates with other Zoho services like Zoho CRM, Zoho Desk, etc.
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Cons
Cvent
  • It was a little tough to find the correct survey report to print. Maybe make them a sub category at the top that has the breakdown for each type of survey.
  • Having the option to automatically pop up surveys after a session, but also allow people to click into too.
  • Giving incentives to filling out surveys. Feedback is key to have.
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Zoho
  • Easier integration between Zoho CRM and Zoho Forms
  • Pre-filled client info or ways to easily import info to forms from Zoho CRM
Read full review
Likelihood to Renew
Cvent
Fortunately, the more integrated we become with Cvent, the easier it's going to get. As we've grown as an organization, we've also been able to launch additional events much easier with Cvent. My CEO wasn't too pleased with the addition of Cvent at first, but I definitely stuck up for our decision and it has paid off since
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Zoho
No answers on this topic
Usability
Cvent
This program is so versatile to be able to do whatever is needed. There isn't a time that I have built a survey that hasn't done exactly what is needed. No matter how complicated the questions are, the data that is put out is easy for leadership to read and understand. That is what is needed. They shouldn't have to go through complex data and spend a lot of time trying to analyze it.
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Zoho
Using Zoho Forms is easy thanks to many training videos online, Besides, the user interface is one of the best. The templates also makes it even easier
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Support Rating
Cvent
I have not needed to contact support before for this feature in Cvent. The support team for other features have been great though, so I will provide an answer for that. Cvent is on point with their customer care. They’re prompt and make sure the issue is fixed. They will also follow up with you to make sure everything is still working smoothly or if any additional help is needed
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Zoho
So far we have not faced any issue while using the software but our customer journey has been breathtaking so far, which obviously i am expecting, should be the case of the support of Zoho Forms as well. However we have explored their support channels; you can easily find the contact us form in the profile slider and there are other resources available with a single click like Help Menu, What's New Menu, Blogs and Forums. However i could not find any live chat or support with the Free version.
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Alternatives Considered
Cvent
I think Cvent surveys feel more secure. It is also a program that we are likely using for the event or meeting already, so it's nice to just use the same program for both things. Cvent surveys are an additional expense which isn't always ideal and can be a hard sell in comparison to other programs or just utilizing email
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Zoho
I chose this software because it is very well integrated with other Zoho products which I am using. Apart from this it has mobile applications also which allows me to use this software from my mobile devices when I am traveling for work. Its mail merge feature is also one of the important reason to choose this software.
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Return on Investment
Cvent
  • Increased employee efficiency is a true statement for Cvent. It is efficient for both clients and sales representatives.
  • It also has a faster lead conversion and notifies you as soon as a client has accepted a proposal.
  • I would not say it has any negative impact at our company whatsover. Thank you Cvent for working so properly.
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Zoho
  • Reduced time on labour intensive Word docs
  • Imports data direct to CRM
  • Can use data within CRM to facilitate completion for users
Read full review
ScreenShots

Zoho Forms Screenshots

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