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Top Rated
223 Ratings
73 Ratings
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Score 8.2 out of 100

Jamf Pro

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Top Rated
223 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Feature Set Ratings

    Identity Management

    9.2

    CyberArk Workforce Identity

    92%

    Jamf Pro

    Feature Set Not Supported
    N/A
    CyberArk Workforce Identity ranks higher in 7/7 features

    ID-Management Access Control

    9.5
    95%
    4 Ratings
    N/A
    0 Ratings

    ID Management Single-Sign On (SSO)

    9.5
    95%
    3 Ratings
    N/A
    0 Ratings

    Multi-Factor Authentication

    9.5
    95%
    3 Ratings
    N/A
    0 Ratings

    Password Management

    9.5
    95%
    3 Ratings
    N/A
    0 Ratings

    Account Provisioning and De-provisioning

    8.5
    85%
    4 Ratings
    N/A
    0 Ratings

    ID Management Workflow Automation

    8.5
    85%
    4 Ratings
    N/A
    0 Ratings

    ID Risk Management

    9.5
    95%
    4 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • CyberArk Workforce Identity is rated higher in 2 areas: Likelihood to Renew, Support Rating
    • Jamf Pro is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    CyberArk Workforce Identity

    90%
    44 Ratings
    9.8

    Jamf Pro

    98%
    164 Ratings

    Likelihood to Renew

    10.0

    CyberArk Workforce Identity

    100%
    2 Ratings
    9.1

    Jamf Pro

    91%
    8 Ratings

    Usability

    CyberArk Workforce Identity

    N/A
    0 Ratings
    7.3

    Jamf Pro

    73%
    14 Ratings

    Availability

    CyberArk Workforce Identity

    N/A
    0 Ratings
    9.1

    Jamf Pro

    91%
    4 Ratings

    Performance

    CyberArk Workforce Identity

    N/A
    0 Ratings
    9.1

    Jamf Pro

    91%
    4 Ratings

    Support Rating

    9.0

    CyberArk Workforce Identity

    90%
    8 Ratings
    8.8

    Jamf Pro

    88%
    75 Ratings

    In-Person Training

    CyberArk Workforce Identity

    N/A
    0 Ratings
    9.1

    Jamf Pro

    91%
    2 Ratings

    Online Training

    CyberArk Workforce Identity

    N/A
    0 Ratings
    9.1

    Jamf Pro

    91%
    1 Rating

    Implementation Rating

    CyberArk Workforce Identity

    N/A
    0 Ratings
    7.9

    Jamf Pro

    79%
    9 Ratings

    Product Scalability

    CyberArk Workforce Identity

    N/A
    0 Ratings
    9.1

    Jamf Pro

    91%
    2 Ratings

    Likelihood to Recommend

    CyberArk Workforce Identity

    Since the product is especially preferred in the IT department, users have too many prejudices about the product. For this reason, they show a lot of resistance regarding the product. Therefore, detailed documentation on password change, connection to IT applications, virtual machines and network devices, and training to IT staff is essential. The product should definitely be in the financial sector in terms of information security. The data security policies of the institutions go a long way with this product. Here, rather than the size of the institution, the criticality of the data it contains determines whether or not to buy this product.
    Evren BOZTEPE | TrustRadius Reviewer

    Jamf Pro

    Jamf Pro is the premium swiss army knife of Mac platform management tools. In our case, we have found no need for additional tools and can generally solve all our management and support needs with the built-in functions.We have to support a fairly large global workforce and be prepared for small and large acquisitions and divestitures at any time. With that in mind, a full-featured best in class product like Jamf Pro sets us up for continued success no matter what our existing business or future businesses demand of us.
    Anonymous | TrustRadius Reviewer

    Pros

    CyberArk Workforce Identity

    • Implementation of the Centrify solution for federation with Azure/Office 365 takes about 15 minutes versus the several hours it can take to stand up other solutions.
    • Mobile Device Management (MDM) has granular controls for administrators yet is very easy for our users.
    • I have been in the IT field for over 20 years, and the technical support at Centrify is by far the best I have ever encountered.
    • Granular Multi-factor Authentication (MFA) works perfectly and is easy to set up and maintain.
    • If you ever have to re-federate with Azure/Office 365, it only takes a few minutes, which is amazingly fast in comparison to other solutions we have tried in the past.
    • Establishing SAML assertions is well documented and easily accomplished. If you do run into any issues, Centrify technical support will assist you.
    • Centrify is excellent about proactively sending communications regarding problems and maintenance releases.
    • The Centrify Identity Service solution is constantly being updated and improved to not only bring new features/innovations, but also to make sure that everything is kept safe against the latest security threats.
    • As a customer, I truly get the impression that my business is important to Centrify and they try to be a good business partner.
    • Centrify listens to suggestions regarding the product development. This is true for suggestions regarding the admin/user interface as well as requests for new features.
    Aaron Mitchell | TrustRadius Reviewer

    Jamf Pro

    • Manages Apps - gives details so that knowing what is available is easy, as well as what has fallen out of the app store.
    • Managing iPads - naming them, adding users, as well as what teachers have which iPads.
    • Sending web clips - allowing shortcuts to be added by management at [the] request of teachers so that students quickly have access to websites.
    • Finding Lost iPads - this feature is invaluable to us as we have students who travel with their iPads and are often forgetful and leave their iPads in their previous rooms or even at school over the weekend. The detail given is extremely helpful in recovering iPads.
    Christina Luis | TrustRadius Reviewer

    Cons

    CyberArk Workforce Identity

    • Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.
    Alex Kim | TrustRadius Reviewer

    Jamf Pro

    • As a new user it is hard to remember where certain features are in the over all system set up page. A search feature would be really helpful.
    • Don't just give an enable Remote Desktop command. build in a Remote Desktop session to allow Helpdesk techs to use instead of needing to launch a 3rd party app.
    Lucas Baker | TrustRadius Reviewer

    Pricing Details

    CyberArk Workforce Identity

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional
    $4

    Starting Price

    $3 per user/per month

    CyberArk Workforce Identity Editions & Modules

    Edition
    Analytics$31
    App Gateway$31
    Endpoints$31
    1. per user/per month
    Additional Pricing Details
    There are multiple factors that influence price, if you would like a rough estimate of your specific use-case please contact us at https://www.centrify.com/about-us/contact.

    Jamf Pro

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    Jamf Pro Editions & Modules

    Additional Pricing Details
    $3.33 per month per iOS device $6.25 per month per Mac Education and volume discounts available. Onboarding 3-Day for Mac + iOS: $7,500 2-Day for Mac only: $6,000 4hr Remote for iOS only: $750 Billed Annually

    Likelihood to Renew

    CyberArk Workforce Identity

    CyberArk Workforce Identity 10.0
    Based on 2 answers
    Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.
    Anonymous | TrustRadius Reviewer

    Jamf Pro

    Jamf Pro 9.1
    Based on 8 answers
    We stepped away and are looking at different products that integrate with our entire fleet MDM solution rather than focusing specifically on Apple products. An all in one solution fits our needs better and is more cost-effective in the long run. Jamf Pro needs to improve some features and support but overall its a good product.
    Laurance J. Specht | TrustRadius Reviewer

    Usability

    CyberArk Workforce Identity

    No score
    No answers yet
    No answers on this topic

    Jamf Pro

    Jamf Pro 7.3
    Based on 14 answers
    Jamf Pro has done pretty much anything we've needed with little setup headache. If we hit a wall, the Jamf user community and tech support departments both are more than willing to help solve problems. Tech support is excellent, but the surprising thing is the user base is by far the biggest resource. Jamf users love to help each other, by directly chatting about issues, posting best practices, or just posting info on the forums.
    John Hathcock | TrustRadius Reviewer

    Support Rating

    CyberArk Workforce Identity

    CyberArk Workforce Identity 9.0
    Based on 8 answers
    The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.
    Anonymous | TrustRadius Reviewer

    Jamf Pro

    Jamf Pro 8.8
    Based on 75 answers
    Jamf Support is very responsive and usually assists in any challenge we are tackling. They are also very transparent when they are allowed to be. I personally love our Jamf Pro support rep and don't fear messaging their support team.
    Anonymous | TrustRadius Reviewer

    In-Person Training

    CyberArk Workforce Identity

    No score
    No answers yet
    No answers on this topic

    Jamf Pro

    Jamf Pro 9.1
    Based on 2 answers
    They made me more comfortable using the product.
    Anonymous | TrustRadius Reviewer

    Online Training

    CyberArk Workforce Identity

    No score
    No answers yet
    No answers on this topic

    Jamf Pro

    Jamf Pro 9.1
    Based on 1 answer
    The training session was beneficial because it expanded my knowledge about Jamf products and really learn what I am capable of doing with Jamf Pro in terms of managing Apple computers and devices. Immediately after the training course, I was able to implement what I learn to our cloud instance.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    CyberArk Workforce Identity

    No score
    No answers yet
    No answers on this topic

    Jamf Pro

    Jamf Pro 7.9
    Based on 9 answers
    the on-site training and implementation was a huge boon
    Aaron Tillery | TrustRadius Reviewer

    Alternatives Considered

    CyberArk Workforce Identity

    Centrify offered us more for our money by being more than just an SSO platform. There were several other features included such as MDM and MFA. This started other initiatives for us and felt the other solutions we evaluated would not have been able to provide.
    Anonymous | TrustRadius Reviewer

    Jamf Pro

    Jamf Pro is the best option for Apple devices we have come across. We are 90% Apple devices and 10% Windows devices. We have also started using signage with Jamf Pro to manage those devices.
    Eddie Moreno | TrustRadius Reviewer

    Return on Investment

    CyberArk Workforce Identity

    • CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
    • I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.
    Anonymous | TrustRadius Reviewer

    Jamf Pro

    • Jamf has allowed us to create unique deployment strategies for our fleet and better position ourselves internally for the latest and greatest tech. We have full 0 Day support as well as resources which give us heads up when it comes to future features or issues other companies are experiencing. This insider knowledge alone makes it all worthwhile since at times you might be the only Mac admin at an Org.
    Dave Palombo | TrustRadius Reviewer

    Screenshots

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