CyberArk Workforce Identity

Score8 out of 10

77 Reviews and Ratings

What is CyberArk Workforce Identity?

CyberArk Identity is a SaaS-delivered suite of solutions designed to simplify identity and access management in enterprises. CyberArk Identity unifies Workforce Access and Identity Management solutions in a single offering. Workforce Access capabilities include single sign-on, multi-factor authentication, session security, and credential management. Identity Management capabilities include lifecycle management, identity orchestration, and identity governance. With CyberArk Identity, organizations can secure workforce access to applications, endpoints, and infrastructure and protect themselves from the leading cause of data breaches – compromised credentials.

Categories & Use Cases

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Screenshot of Admin Portal

ID-Management Access Control
Authorization or restriction of access to information depending on role
Category average: 9
ID Management Single-Sign On (SSO)
The ability to login to the system once, gaining access to all systems without the need for logging in again
Category average: 9.2
Multi-Factor Authentication
Using multiple, independent components to gain access
Category average: 8.8

Account Provisioning and De-provisioning
Capabilities for creating user accounts based on roles, group memberships and business processes
Category average: 8.5
ID Management Workflow Automation
Automated sequence of tasks to simplify processes
Category average: 8.3
ID Risk Management
Identification, evaluation, and prioritization of risks with procedures to minimize, impacts of unplanned consequences
Category average: 8.3

Johnny Morales

Senior Help Desk Technician in Information Technology at FitBit (1001-5000 employees employees)

Pros

Easy app management.
Easy deployment.
Intuitive to use.

Cons

No name recognition.
The re-enrollment options are clunky.
Push can be buggy sometimes.

Return on Investment

Competitive pricing.
Easy to deploy.
Easy to administer.

Other Software Used

Okta Customer Identity, Salesforce Commerce Cloud, ServiceNow

Verified User

Engineer in Information Technology (10,001+ employees employees)

Use Cases and Deployment Scope

We use CyberArk Workforce Identity to easily and securely log in to the apps. The platform is easy to implement, offers great features like frictionless login, AI-powered authentication, making it easy to detect anomalies against security breaches, and integrates with most frequently used apps like ZOOM. .

Pros

Reset passwords in all software is really easy and simple.
Integrations to more than 120 external applications.
Easy to use and implement.
Reports.

Cons

Custom reports don't always support SQL input.

Most Important Features

Easy to use and configure.
Provides remote access for identity management.
Resetting passwords is easy.
Integrations to more than 100 applications.

Return on Investment

CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.

Alternatives Considered

JumpCloud

Other Software Used

ProductPlan, Blockspring, ProdPad

Brian Hicks View profile

IT System Administrator in Information Technology at Appen (201-500 employees employees)

Pros

Single Sign-On has been a great way to get our employees into the systems they need
Mac AD integration has been a lifesaver for managing Macs with GPOs
MFA was a smooth and easy roll out

Cons

I haven't had many issues with Centrify to date. The few technical ones have been solved pretty quickly.

Return on Investment

Streamlined Mac Setup
Streamlined application provisioning

Alternatives Considered

Okta

Other Software Used

Workday Human Capital Management, Microsoft Office 365

Alex Kim View profile

Customer Success Manager in Professional Services at Zoom Video Communications (501-1000 employees employees)

Pros

It's clean, steady, reliable, and secure.
It always works which is important.
It's easy to integrate with other programs, like Zoom.

Cons

Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.

Return on Investment

It's more security and ease of use than ROI, so I couldn't measure that impact.

Alternatives Considered

Okta

Randall F Jackson View profile

Intrastructure Engineer in Information Technology at The Westminster Schools (201-500 employees employees)

Pros

Ease of use for the end user
Ease of administration use
Deep Application Pool already pre-canned.

Cons

More Mac integration
More app integrations
Otherwise, I am quite content.

Return on Investment

SSO so users can create and use a strong password and just remember that one
Reduces Help Desk password resets
Keeps our data safe with MFA

Alternatives Considered

Okta and 123PAS

Other Software Used

1Password, LastPass, Google Drive

Okta

PingOne from Ping Identity

OneLogin by One Identity

CyberArk Workforce Identity

What is CyberArk Workforce Identity?

Categories & Use Cases

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